Ladysmith Care Home

I have been at Ladysmith Care Home for nearly 1 year (3 oct). The staff are excellent to me. I like this home as my 2nd one I have lived in and it's a lovely and kind place. Second to my own home

I just wanted to thank everyone, who works within Ladysmith road care home from home manager down to cleaners you do an amazing job , I'm so pleased my mum came to you at the beginning of last October, honestly with the experience of the first care home my m went to my word you as a team are outstanding , I never feel like anything is any trouble for any of you and the relationship we have built between ourselves with mum first and foremost is fabulous. I would never want my mum anywhere else you are all so special and thank for the care you give to mum she is complex and I do understand that but you are no.1 guys liz xx

Very kind; caring professional staff. My mum is very happy and well cared for. Staff know my mum very well so this really helps them to provide a quality service. She is always treated with respect. Food is excellent and residents have a choice from a menu.

To all the staff at Ladysmith Care Home, I want to give massive thank you for treating my mother like a queen, she goes in respite throughout the year, whilst family go away. As a family, we are able to relax enjoy our holidays knowing she is getting care and attention you can possibly have. Once again, a huge thank you for everything.

My dad came into the home for respite care after a major operation, I have nothing but praise for the home all the staff we came across was lovely, he was very well looked after, a special thanks to Anna, even though he was ready to go home he did get abit emotional leaving x

Mum had so much love for the home and the staff. Ladysmith became my mums home and the staff are family.

Mum and dad came into Ladysmith from hospital together neither walking, Ladysmith embraced them and us as a family. They got mum walking and encouraged her independence while she could, they fought for her when GP's and nurses did not meet their needs. Mum has many ongoing health issues and dad dementia of the worst kind. Without Ladysmith I would have broken long ago. The passing of both my parents sad but made easier because of their care angels there, they are remarkable.

Both of our parents were residents in Ladysmith Care Home and we could not have asked for better Care for them in the last year of their lives. The Staff are exemplary, no matter how tired and under pressure they are, it is their residents who come first and they treat them with such love, patience and compassion it is as if the residents are their own family members. As a family we were constantly in, visiting, and we were always welcomed and made to feel part of the caring community there. The Staff looked after us just as they looked after Dad & Mum. They worked with us to ensure that Mum & Dad's needs were met, going above and beyond including taking Dad to Mum's room so that they could spend quality time together in the last weeks of Dad's life. And in the last weeks of Mum's life they were so patient and compassionate with her that it made the inevitable so much easier for us to cope with. We have experienced other Care Homes and none come close to Ladysmith.

Always helpful staff from the moment you walk in the door. Friendly, caring staff, always on hand to care for patients. The patient I visit looks well cared for and staff look in the room regularly to make sure all is well.

My father has been in Ladysmith Care for 3 years until passing away in September 2024. During this period myself and family have said many times how glad we were that we had chosen Ladysmith Care for our lovely dad. The love, care and attention to his needs were amazing. Dad loved the staff and they cared deeply for him. As a family visiting a few times a week, we too became part of the care home and thought the world of all the staff and management.

We can't thank the Ladysmith Family enough, everyone from the catering team, cleaning team, laundry ladies, carers and management helped to make my father's stay with them a positive experience. We had visited many homes before choosing Ladysmith but the minute one of the staff opened the door to us we knew that was Dad's new home! The whole team sent out so much love and care they treated Dad as a member of their family. They often had to give us a hug too! They have a wealth of experience and knowledge in caring for the elderly which often comes with challenges. We often watched the staff discreetly caring for the residents and the care and love that they gave them brought a tear to our eyes! They don't just care for the residents they care for the whole family from the hugs, cups of tea and keeping us fed when we need it!

Ladysmith Care Home has to be the best care home in this area. Excellent management and care workers. End-of-life care is also excellent for my stepmother.

The staff here are so caring and they really looked after my mum before sadly she passed away on June 18th 2024. Also, they showed such compassion to me and my husband at all times which was so much appreciated at what eventually was a very sad time. Thank you to all once again you are all angels.

The staff always make time to talk to relatives and update them on how Mum is, this is important for those who live a distance away.

To all the staff of Ladysmith Care Home, yes it's me. Well, respite, what can I say really. The care and attention given to me whilst I was with you was unbelievable, the finest, best care anybody could have asked for. I went in as a total wreck with both legs damaged and walked out a new man. Yes, walked out. Now that says something. The staff were supreme in every way, from the manager herself to the carers, cleaners, and chef, absolutely fantastic staff. Something I will never forget, my stay with you, I made you laugh, I made you cry but all in fun. Once again, a huge big thank you for everything you did for me, my wife and I say thank you. And I will visit you once I am up and walking around properly. Best wishes.

We will be forever grateful to all the staff for the loving, devoted care the staff gave to our mam.

The staff are all very caring, nothing is too much trouble, the food is very good, staff make a point of getting to know each service member, their likes and dislikes. As a family, we were made very welcome upon stepping into the building. We left with happy tears knowing Dad was going to bed looked after and safer. Best staff ever-best family home.

It has been a great experience and the care given to Mum is excellent. Thank you to all the staff.

From the moment we were greeted, the staff at this home have been amazing both to myself and my husband, from the reception to the cleaners, management, carers and tea ladies and gentlemen. They made an awful experience (my husband going into care) a lot more bearable. The sympathy and understanding are outstanding. I go every day whenever I like and feel like I am family. I never ever go home worrying about my husband's care as I know he is very well looked after. I couldn't have chosen a better home which was recommended by a close friend whose mum has been in there a while.

My family fought so hard to keep mum safe and happy in her home. We were so sad to lose this battle and I was very worried as to what "care homes" meant. I have been actually delighted by every aspect of her care at Ladysmith (apart from locking us out during lockdown but I do understand the reasons). Thank you for all you do for my mum and your support of our family members when we visit. Keep us the excellent work.