






Ladysmith Care Home is a purpose built 90 bed care facility. It is owned and operated by Knights Care Ltd, a family run business that has been in the care industry for many years.
Ladysmith Care Home provides residential care and dementia care, as well as respite care which can provide much needed relief for those caring for a family member at home.
Residents enjoy 24-hour care from the friendly and experienced...
Care Provided by Ladysmith Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 89 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ladysmith Care Home for full pricing details and T&Cs.
Contact Ladysmith Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Knights Care Ltd
- Private Owned
Person in charge
- Carol Woodliffe(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2008
- Number of floors: 2
Room Information
- Single Rooms (89)
Ladysmith Care Home Reviews (80)
Ladysmith Care Home has a Review Score of 9.3 (9.315) out of 10, based on 11 reviews in the last 2 years.
Over all time Ladysmith Care Home has 80 reviews.
If ever a care home was a 'home from home' then it has to be the Ladysmith Care Home. This is down to the staff who are wonderful. From seeing to my mum's care needs to the squeeze of her hand to a kiss and a cuddle. This gives me peace of mind knowing my mum is well cared for and happy. Mum also loves the food.
Thank you for your kind words. It is reassuring to know that Ladysmith Care Home continues to please both our residents and their families as this is our aim.
I never knew living in a care home would be so wonderful.
Thank you, Margaret, we are all very pleased that you enjoy living at Ladysmith Care Home and that you have taken the time to write this lovely review.
My mum stayed at Ladysmith for about 10 months where she, unfortunately, passed away but the care she had there was amazing. The staff there are so kind and caring and so compassionate, they are dedicated to what they do. I would recommend Ladysmith to anybody.
Thank you, Christine, for your lovely comments they are much appreciated.
My mother entered Ladysmith Care Home in early October. She has dementia and the difference between her entering the care home and now is remarkable. She is very happy and settled and her care that she has received is excellent and the staff are all very very helpful.
We have been reassured by the fact we know that she is happy and well cared for we live some distance away and have a disabled adult to care for so mums care is very important to our family.
Ladysmith Care Home always has a friendly welcoming atmosphere. The door to dad's room is always open and the carers are always popping in to make sure he is OK. It doesn't matter how busy the managers are they always make time for a chat or to answer any questions. I have found the communication is excellent, particularly when discussing dad's medical needs. The record keeping is always up to date and regularly filled in. Management also care about their staff and use positive praise to motivate them. In comparison to other care homes I have visited, Ladysmith is really good and I have every confidence that they are looking after my dad extremely well. Dad is also very happy there.
Thank you very much for your really positive feedback, it makes us feel appreciated and valued for all the hard work that we put in. We strive to build good relationships with family's as this benefits the resident and ensures that they receive the highest standard of care, once again, many thanks.
I have had a great stay here after my unfortunate misfortune. The staff have been marvellous and also the food. I was also given chances to go in and out because I was just a guest. This was prepared by a housing association.
Thank you very much, Ernie, for this lovely review, we all hope that you have settled into your new bungalow and wish you a Merry Christmas and all the best for 2018.
At the very end, in his closing hours, he was treated with a loving and caring way with help towards the whole family.
We could not thank them enough!
Thank you so much for your kind words and this excellent review, this makes everything we do worthwhile!
The lunch is very good and could always get extra portions.
Tea not very good poor choice.
The sandwiches were often dry lacking filling, not appetising, cups of tea not always drinkable.
Suggestion - Have a hot water urn and tea bags/coffee and let the residents decide how they want it.
My daughter saw it on line. I would never ever go anywhere else for respite or permanently. I'd recommend it to anyone.
Thank you for your wonderful comments on your recent stay with us, it is much appreciated and we look forward to your next visit. Kind regards Carol.
My mother has been a resident at Ladysmith Care Home for approximately three years and during that time has been treated with great care, respect and kindness. The staff are really great and the turnover of staff seems very low. The same careers have been involved with my mum's care all the time she has been a resident, so they know her really well and she is comfortable with them. Mum has been hospitalised a couple of times since moving to Ladysmith and staff have treated her like a family member when she has returned ensuring her every comfort, offering re-assurance and support to help her back to better health. I would happily recommend Ladysmith Care Home as a safe and caring home for those no longer able to cope on their own..
Thank you so much for your kind words, they are greatly appreciated by all who work at Ladysmith Care Home.
I'd like to say, I recently needed emergency respite for my mama as she lives with me and had been unwell for weeks. I'd done numerous spot checks on local residential homes and wasn't happy however as soon as I entered Ladysmith Care I felt totally at ease and so did my mama as I'd taken her with me because she had to be happy with it. The staff were so attentive and it felt right they were more than happy to carry out an assessment and did so, not only professionally but friendly. My mum was more than happy to stay under the circumstances. My daughter brought mums belongings and mama was booked in for 2 weeks. I was so relieved and grateful and most definitely will be using their care home in the future. I'm glad I didn't read ridiculous reviews, seems that they are all paperwork problems and not actual care, far too much time spent focusing on paperwork rather than what's needed ... CARE ... they were wonderful and have my vote, keep up the good work ladies. Thank you, much appreciated.
Thank you for your lovely review and for giving the staff at Ladysmith Care Home the praise they really do deserve. They all work very hard and I am sure they will really appreciate your comments.
The home is clean and bright and welcoming. The staff treat the residents with patience and kindness. I am always impressed by how gentle they are with everyone.
There seem to be many activities such as bingo, crafts, quizzes, a visiting singer etc.
Visitors are always made to feel welcome.
Although mum is confused at times, she does say how happy she is there and what a lovely place it is.
Your feedback is very must appreciated, I will be sure to pass on your kind comments and praise to all the staff at Ladysmith. Thank you.
My sister has been a resident of Ladysmith Care Home since April 2012. She went there following a spell in hospital following a stroke after which she was not able to care for herself. Whilst in hospital it was also found that she has the onset of dementia. Ladysmith Care Home have provided excellent care and support to her since 2012 and following a recent fall which resulted in a broken hip and wrist they have nursed her back to being able to walk with the aid of her walking frame and continue to use her arm. My sister is 92 years of age.
Many thanks for your kind words. Everyone at the home will be really pleased that you are so happy with the care they provide. I will be sure to pass your comments on and congratulate them on another excellent review.
The place mentioned above is ideal for anyone. My experience is a good guide to follow, the staff are very reliable and helpful in every way. As regards food etc no complaints as everything is well organised and respected, everything is accepted and nothing is too much trouble which makes life well worth living.
Thank you for your kind comments, I will be sure to pass them onto everyone who works at the home.
I am treated with respect and humour after being swept out of my own home by flooding water! The red cross and local fire brigade soon had a big lighting system outside my house. I was taken into Ladysmith Care Home where I am being looked after with dignity. Now there's no place like home but there is the next best thing! Thank you all "God Bless you!"
Thank you for your very kind words, I will be sure to share them with everyone who is apart of the home.
My mother receives excellent care from all the staff. She is in good health and enjoys life here. The meals are well prepared and offer a good varied diet. The surroundings are well maintained and cleanliness seems high on the list of priorities. Overall I don't think you will find a better care home in this area which is well managed and has dedicated staff who always work in a professional manner.
Thank you for your comments they are greatly appreciated. The whole team at Ladysmith work incredibly hard and are extremely dedicated in delivering the best care possible. I will be sure to pass on your kind comments to everyone who works at Ladysmith. Thanks again.
The carers are empathetic and proficient; the senior staff and management are approachable and responsive. Liaison with outside agencies especially medical services is also very good. There are good social activities.
Many thanks for your kind words and I will be sure to pass on your thoughts to everyone who works at Ladysmith. The whole team work incredibly hard making sure they deliver the best care they can. Your acknowledgement will be great appreciated.
Since both my parents went to Ladysmith, they were treated with nothing but kindness. Sadly after my dad passed away, Ladysmith became my mum's home. The staff couldn't do any more to support my mum through this sad time. The care my mum receives is excellent and the way in which the home treats our family when we visit it makes us feel we are part of a larger family and always welcome. Thank you Ladysmith, you have put our minds at rest with the care, love and support you give to mum.
Thank you for your kind words it is greatly appreciated. Everyone at the home works very hard and strives for excellence so your acknowledgement of their care and efforts is greatly appreciated.
My mum was a resident at Ladysmith care home for nearly 3 years, sadly she passed away in December 2015. I just wanted to say that the care she received in the 3 years was excellent. The staff, senior carers and management have looked after her as if she was a family member from the day she arrived. The last week of her life was traumatic for the family but the palliative care given was dignified and loving, I would not have wanted her to be anywhere else, certainly not in the hospital, the comfort they gave to her and myself was second to none and I would without hesitation recommend this home to anyone seeking a safe, loving environment for those people most precious to us to live.
selection procedure, they have certainly got that right.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 26 Jan 2026
The MCA Training Pathway is a practical and supportive programme that helps care teams feel confident using the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS) in everyday...
- 26 Jan 2026
We’re delighted to welcome Sarah to Knights Care as our new Head of Compliance. In this integral role, she will work closely with teams across the organisation to strengthen compliance,...
- 28 Apr 2025
We can’t thank Fusion Youth Centre enough for their incredible Easter Egg donation to the residents of Ladysmith. A lovely surprise to all in the home, and the kids enjoyed...
There are no upcoming events for Ladysmith Care Home.
Awards / Recognitions (1)
- 28 Feb 2019Recipient: Ladysmith Care Home
Meet the Team (9)

Carol Woodliffe has 26 years of experience in the care industry, and 13 years at the management level. This experience has armed her qualifications including NVQ Levels 2,3 & 4 in Health & Social Care; QCF Level 2 (Management structure) in Dementia care, Mental Capacity Assessment, End of Life Care, Person Centred Care Planning and Medication management. All this training has underpinned skills and extensive knowledge in the care industry, specifically older people.
Carol has utilised the rationale for good person-centred practice by honing excellent people skills, a professional approach and versatility. She is a self-motivated individual with a commitment to high standards of quality care provision. She focuses on sharing her ethos of ‘resident first and foremost’ with staff in her employ ensuring a driven, compassionate and empathetic team continues to evolve positively.

Olivia Commenced work at Ladysmith Care Home in January 2012.
She has been a registered general nurse and a midwife prior to this.
Olivia has worked as a registered manager of both a residential and Nursing Home. She enjoys her role very much

Liam has been in the care sector since the age of 18, he came to Ladysmith Care Home in 2011.
Whilst at Ladysmith he has developed his career as a care assistant, Senior Carer and Senior Lead.
Liam has also completed multiple qualifications including an NVQ level 3 Diploma in management and leadership which has enabled him to be promoted to the position of Care Manager.
Liam is very passionate about his role and promoting our values, ensuring our residents receive the care they deserve.

Debbie Macleod started working at Ladysmith as a cook when the care home was first built in 2011. Debbie had worked in the care industry for a few years before this but decided she wanted a change in direction. After a year of working as the care home’s cook Debbie decided to go back into the role of a carer and after two years became a senior, as Debbie’s confidence and skills grew, she was able to move on to become lead senior before taking on the role as care manager.

She completed an NVQ Level 2 in Business & Admin back in 2005 when she finished school. Since then, Katie has worked either reception jobs or admin jobs, gaining experience along the way.

Deana Wharton previously worked in the hairdressing industry for 20 years and for the last 7 years as the assistant manager of a hair salon in which she carried out all administration duties. Deana started working at Ladysmith care home in July 2020 as an administrator and is now settling into the role very well and enjoying working in a care home setting, which she finds very rewarding.

Mandy began working at Ladysmith Care Home in September 2016 originally as a carer but later on, became an activities planner.
She thoroughly enjoys helping and spending time with all the residents.
Mandy plans activities and fun days out for all the residents. She chats with them and helps build their confidence and self-worth up with her positive energy.

Michelle started work at Ladysmith Care Home in 2012 as a care assistant. In 2016 Knights Care created the new post of Housekeeper, which Michelle applied for as she wanted a more senior role. After successfully achieving the role, Michelle now supervises a team of ten domestic staff ensuring the home is clean, tidy and odour free and a professional laundry service is provided.

Vivienne joined Ladysmith Care Home working as a cook in October 2018. She has over 25 years’ experience working in the care industry working her way up from carer to level 4 and registered manager. However, on reaching her 60’s she wanted to return to a more hands on role and having catering experience (Home baking cottage industry) she enjoys meeting the needs of the residents and working as part of an excellent team. She also has teaching and training qualifications allowing her to deliver in house moving and handling sessions and would like to develop this role if there is scope within the home.
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