






Ladysmith Care Home is a purpose built 90 bed care facility. It is owned and operated by Knights Care Ltd, a family run business that has been in the care industry for many years.
Ladysmith Care Home provides residential care and dementia care, as well as respite care which can provide much needed relief for those caring for a family member at home.
Residents enjoy 24-hour care from the friendly and experienced...
Care Provided by Ladysmith Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 89 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ladysmith Care Home for full pricing details and T&Cs.
Contact Ladysmith Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Knights Care Ltd
- Private Owned
Person in charge
- Carol Woodliffe(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2008
- Number of floors: 2
Room Information
- Single Rooms (89)
Ladysmith Care Home Reviews (80)
Ladysmith Care Home has a Review Score of 9.3 (9.315) out of 10, based on 11 reviews in the last 2 years.
Over all time Ladysmith Care Home has 80 reviews.
The carers here genuinely care for the residents. My mum felt she was part of an extended family, staff were sensitive to her needs, thoughtful and responsive. The comfort that brought my sister and I was immense, knowing our mum was safe, well cared for and happy.
Whilst mum had limited ability to join in the range of activities on offer, she was always encouraged and supported to do as far as was possible. Mum made friends with other residents and enjoyed their friendship.
The manager is accessible and responsive - if you have any queries/concerns/queries, these will be listened to and addressed in an open and honest way. The staff generally are a credit to their employer!
I couldn't recommend Ladysmith and their staff more highly!
I have not rated value for money as I strongly disagree with very very expensive fees.
Thank you for your 5 star rating in all other areas, much appreciated!
My friend stayed in Ladysmith Care home and I can't praise the staff enough. Unfortunately, my friend is no longer with us at the age of 56. My friend had a lovely relationship with them all and she felt very much at home. The cleanliness and care was outstanding.
Thank you so much for your review and kind words they are much appreciated!
The care my friend received in the final year of her life was outstanding. She called Ladysmith her home and the staff were like family to her. the home is well managed, clean and welcoming. Well done to everyone at Ladysmith and thank you.
I cannot praise the staff of Ladysmith Care Home enough, from the management through to the cleaners, every one of them are so caring and loving to our mum. Nothing is ever too much trouble in making sure our mum is cared for, loved, happy and comfortable. Myself and my sister really struggled with this situation, but they all go above and beyond to support us, always being there to talk and advise us, which has been a great help. Thank you, Ladysmith staff.
Thank you for your kind words, Jacqueline, it means a lot to me and all the staff at Ladysmith, it makes what we do worthwhile. It's an honour looking after your mum who has such a lovely family.
My grandma has been a resident at Ladysmith Care Home for one year. She has settled well and she is well supported. The family are also supported due to the stress and anxiety it causes not being with a loved one. I always recommend Ladysmith Care Home to my clients due to the good communications and care they provide.
Thank you for your lovely comments they are much appreciated and for recommending Ladysmith Care Home to your clients!
Staff always ask his permission before carrying out personal care, explaining what they are going to do; they carefully make clear he understands before continuing, maintaining dignity at all times. Personal choice is constantly supported, although at times, this does become difficult due to his illness, yet they strive to maintain individual preference.
It is clear to see, the whole of the team at Ladysmith Care Home are passionate about their work, providing a safe, homely service, everyone appears happy, cheerful and positive, and always polite, friendly and approachable, nothing is ever too much trouble.
Thank you for your lovely comments. At a time when care homes are under so much pressure, it is heartwarming to have such positive feedback. All the staff are delighted that their hard work and dedication is being acknowledged. It's a pleasure having your father-in-law back home where he belongs.
My father has been a resident st Ladysmith for almost three years now. During this time, we have been happy with the home environment, the care he has received and how the staff interact with him. A few months back he was admitted to hospital; whilst in there, he tested positive for Covid-19 as well as developing some nasty pressure sores. He has to go to an isolation unit before he could go back to his care home; during this time, he continued to deteriorate rapidly to the point where things were fast-tracked for end of life care. When he returned back to Ladysmith, my father, who also suffers from dementia and is bedbound, immediately appeared more relaxed and content. Fast forward six months, my father is still with us, the pressure sores are now healed, and I know he is comfortable, relaxed and very happy in his surroundings. This is a testament to the dedication and exceptional care he is receiving at Ladysmith. The home is also clean, very welcoming, well run, and all the staff teams are friendly and caring. I would have no hesitation recommending Ladysmith Care Home for a loved one.
The paragraph above is so rewarding to read and makes all our hard work worthwhile. We are delighted that you are happy with the care we provide as this is one of our main aims to provide excellent care.
I come to visit a friend, I can't fault the receptionist or staff. They are all very friendly and greet you when you come in. Very COVID secure too. COVID test, apron and gloves to be worn to protect everyone. Want to praise the receptionist on my visits as she is lovely and very helpful. Lovely clean care home. Definitely would recommend.
Thank you for your lovely comments, I am pleased you have mentioned the reception staff as they do a fantastic job and don't always get recognised. We are pleased you enjoy your visits and look forward to welcoming you back for many more.
My husband was admitted to Ladysmith Care Home for respite as an emergency. I cannot thank the manager and all staff including carers and housekeeping enough for the dedicated care given to him and myself. I had been very disappointed by his treatment at a local hospital but the staff there restored my faith in the caring sector. Nothing was too much trouble and I will always be grateful for their support at a very difficult period in our lives. Thank you.
Thank you for your lovely review, we are so pleased that we restored your faith in the caring sector, that means a lot.
Nan went into Ladysmith at the start of lockdown in March 2020 initially for respite. Nan settled in well and the staff go above and beyond to make her feel special and relaxed. Nan has continued to reside at Ladysmith and, as a family, we feel they can offer her the stimulation and independence that was slipping away from her at home she is a now a full-time resident. It is lovely to hear her talk about going to have her hair and nails done, enjoying a drink in the Ladysmith Arms and partaking in various chair-based activities. It has been difficult for us as a family not being able to visit the home as we initially thought we would due to lockdown but Ladysmith staff have gone above and beyond to keep our daily contact going. The staff have been fantastic and it's reassuring to know that Nan is well supported and cared for but most importantly for us in a consistent, professional and genuine manner. I wish I could write more to show how pleased we are. This is home from home.
Thank you for your kind words, we are glad that your Nan settled so well. We are so pleased that you call Ladysmith Care home "Home from home" as that is what we strive to achieve!
The care she had was first class.
All staff were very friendly, and they made Mum very comfortable.
Mum was very happy at Ladysmith, nothing was too much trouble for the staff.
Many thanks to you all.
To be quite honest, my dad spent a few days of a year at this care home, and he always felt like he was home. I and my family can't thank all the staff for the care they gave my dad; it was excellent. I would really like to thank them all, two of them in particular, and their team of staff are just like extended family. I would recommend Ladysmith Care Home to anyone.
Thank you for your kind words; they are much appreciated!
My mother-in-law came to stay in August for 3 weeks respite. It was wonderful to listen to her telling me about the lovely staff and delicious food when I came to pick her up, she had written down the meals she had particularly enjoyed especially the puddings! She told me detailed stories about how caring and kind the staff were to her and how safe and well looked after she felt. When I rang up, the cheerful staff always gave me great feedback on how she was and nothing was too much trouble. The home manager is also really friendly and kept me informed of her progress throughout her stay. The staff had even managed to encourage her to join in the activities which is a first! The home manager clearly runs a professional well-led team of happy staff who make the residents feel special and it's clear they really do care about them. We will definitely be returning to Ladysmith, a big thank you to all the staff for looking after her so well.
Thank you for your beautiful review and really pleased to hear the whole team at Ladysmith made such a great impression. They all work incredibly hard and I can't tell you how important these reviews and kind words are for us all to hear. Thank you and will make sure everyone sees your comments and review.
The staff have treated Dad and ourselves with the utmost compassion, dignity and empathy during these pandemic times. The home is clean, friendly and caring. The staff are professional and approachable. My dad is well looked after and has settled in well. The most welcome recent addition is the COVID secure visiting room, which has meant I can see my dad weekly in a safe environment making it feel I am in the same room, although behind glass. Thank you Ladysmith Care Home.
Thank you very much for your lovely comments, it makes all that we do worthwhile. We all feel that the COVID secure visiting room is a fantastic addition to our facilities at Ladysmith and we are pleased that you and your dad are enjoying your visits.
Had 11.00 a.m appointment to see my mum today. Arrived at ten to eleven.
Sent to visitors room at 11.10.
Mum arrived at 11.25.
Another couple in the room to see their father.
Could not hear my dementia/Parkinson mum at all.All I could hear was the other visitor's conversation.
After waiting a long time to see elderly mum, absolutely not impressed at all.
My family and I have extremely happy with the high quality of care for our beloved granny. The staff are always are smiling, singing and engaging with residents. Because of this dreadful virus, my family and I are unable to visit- but we are comforted by the fact that our wonderful granny is surrounded by a superb team of people who care deeply.
Thank you to each and every one of you for looking after granny so well, especially during this unprecedented time. You all deserve your weight in gold.
Thank you very much for your lovely comments Charmaine, we do appreciate them!!
What a lovely pleasant home to visit, from reception to all the caring staff. My brother has had to go in there recently and it is spotlessly clean and all the residents cared for to a high standard.
Thank you for your kind words. I will make sure your praise is passed on to the whole team at Ladysmith.
Very happy with my grandad's care at the Ladysmith Care Home. Staff are friendly and engaging. Grandad appears well looked after, and the home is always clean. Rooms are homely, and food is always appetising.
All the staff are friendly and caring.
Every effort is made to make residents and their families feel at home.
Good choice of homecooked meals and desserts.
Always activities and entertainment to keep residents occupied and happy.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 26 Jan 2026
The MCA Training Pathway is a practical and supportive programme that helps care teams feel confident using the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS) in everyday...
- 26 Jan 2026
We’re delighted to welcome Sarah to Knights Care as our new Head of Compliance. In this integral role, she will work closely with teams across the organisation to strengthen compliance,...
- 28 Apr 2025
We can’t thank Fusion Youth Centre enough for their incredible Easter Egg donation to the residents of Ladysmith. A lovely surprise to all in the home, and the kids enjoyed...
There are no upcoming events for Ladysmith Care Home.
Awards / Recognitions (1)
- 28 Feb 2019Recipient: Ladysmith Care Home
Meet the Team (9)

Carol Woodliffe has 26 years of experience in the care industry, and 13 years at the management level. This experience has armed her qualifications including NVQ Levels 2,3 & 4 in Health & Social Care; QCF Level 2 (Management structure) in Dementia care, Mental Capacity Assessment, End of Life Care, Person Centred Care Planning and Medication management. All this training has underpinned skills and extensive knowledge in the care industry, specifically older people.
Carol has utilised the rationale for good person-centred practice by honing excellent people skills, a professional approach and versatility. She is a self-motivated individual with a commitment to high standards of quality care provision. She focuses on sharing her ethos of ‘resident first and foremost’ with staff in her employ ensuring a driven, compassionate and empathetic team continues to evolve positively.

Olivia Commenced work at Ladysmith Care Home in January 2012.
She has been a registered general nurse and a midwife prior to this.
Olivia has worked as a registered manager of both a residential and Nursing Home. She enjoys her role very much

Liam has been in the care sector since the age of 18, he came to Ladysmith Care Home in 2011.
Whilst at Ladysmith he has developed his career as a care assistant, Senior Carer and Senior Lead.
Liam has also completed multiple qualifications including an NVQ level 3 Diploma in management and leadership which has enabled him to be promoted to the position of Care Manager.
Liam is very passionate about his role and promoting our values, ensuring our residents receive the care they deserve.

Debbie Macleod started working at Ladysmith as a cook when the care home was first built in 2011. Debbie had worked in the care industry for a few years before this but decided she wanted a change in direction. After a year of working as the care home’s cook Debbie decided to go back into the role of a carer and after two years became a senior, as Debbie’s confidence and skills grew, she was able to move on to become lead senior before taking on the role as care manager.

She completed an NVQ Level 2 in Business & Admin back in 2005 when she finished school. Since then, Katie has worked either reception jobs or admin jobs, gaining experience along the way.

Deana Wharton previously worked in the hairdressing industry for 20 years and for the last 7 years as the assistant manager of a hair salon in which she carried out all administration duties. Deana started working at Ladysmith care home in July 2020 as an administrator and is now settling into the role very well and enjoying working in a care home setting, which she finds very rewarding.

Mandy began working at Ladysmith Care Home in September 2016 originally as a carer but later on, became an activities planner.
She thoroughly enjoys helping and spending time with all the residents.
Mandy plans activities and fun days out for all the residents. She chats with them and helps build their confidence and self-worth up with her positive energy.

Michelle started work at Ladysmith Care Home in 2012 as a care assistant. In 2016 Knights Care created the new post of Housekeeper, which Michelle applied for as she wanted a more senior role. After successfully achieving the role, Michelle now supervises a team of ten domestic staff ensuring the home is clean, tidy and odour free and a professional laundry service is provided.

Vivienne joined Ladysmith Care Home working as a cook in October 2018. She has over 25 years’ experience working in the care industry working her way up from carer to level 4 and registered manager. However, on reaching her 60’s she wanted to return to a more hands on role and having catering experience (Home baking cottage industry) she enjoys meeting the needs of the residents and working as part of an excellent team. She also has teaching and training qualifications allowing her to deliver in house moving and handling sessions and would like to develop this role if there is scope within the home.
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