Search...

Norwood House

15a Station Road, Gunness, Scunthorpe, North Lincolnshire DN15 8SU
Norwood House Logo
Jobs
Norwood House logo
Norwood House, Scunthorpe
Norwood House, Scunthorpe
Norwood House, Scunthorpe

Norwood House is situated in an imposing Grade II listed building in the heart of Gunness, surrounded by beautiful well-tendered and secure grounds for the residents to enjoy. With a calm and tranquil atmosphere, Norwood House is ideal for those looking for somewhere safe and comfortable to live.

The entire home has been designed to specifically meet the needs of the elderly suffering from dementia related conditions. This is achieved...  

Care Provided by Norwood House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Norwood House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Samantha Bates (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (26)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • The home warmly welcome visits from family and friends. They do not have set visiting times, allowing flexibility to suit your schedule. However, they kindly ask visitors to avoid meal times and to refrain from visiting during unsociable hours, such as very early in the morning or late at night, to ensure the comfort and well being of all residents. Young children and well behaved pets are also welcome, as they understand how important these visits can be for residents' happiness and connection to family life. If you have any questions or would like to check the best time to visit, please don’t hesitate to contact the team.

Parking

  • The care home offers convenient and secure on-site parking for residents, visitors, and staff. Key features include: Enclosed On-Site Car Park: Space for up to 14 vehicles, providing easy access directly from the property. Dedicated Disabled Parking Bays: Clearly marked and located close to the main entrance for ease of access. Ambulance Bay: Reserved area to ensure prompt and unobstructed access for emergency services. Visitors are welcome to use the on-site parking during visiting hours. If you have any special parking needs or accessibility requirements, please contact the reception in advance.

Norwood House Reviews (38)

Submit a Review
9.4

Norwood House has a Review Score of 9.4 (9.437) out of 10, based on 8 reviews in the last 2 years. Over all time Norwood House has 38 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Norwood House
Loading...
Showing 38 reviews matching selected criteria
Review from Gordon M (Son of Resident) published on 7 December 2018 Submitted via Website
Overall Experience

A big thank you to everyone at Norwood House for all the care and dedication shown to both of my parents whilst in the home. I would highly recommend Norwood House to anyone looking for additional care to meet their needs.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Nigel O (Nephew of Resident) published on 9 April 2018 Submitted via Website
Overall Experience

During a four year period between 2014 to 2018, my uncle was a resident of Norwood House. During this time the home provided excellent care of him, staff and management were always friendly and efficient. I would fully recommend Norwood House to anybody looking for care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Neil J (Nephew of Resident) published on 28 March 2018 Submitted via Website
Overall Experience

During the time my uncle resided at Norwood House we were highly delighted with the standard of care from management down to staff. The cleanliness was very good and the food was very good. During the final weeks of my uncle's life, the staff went above and beyond what was expected of them. They maintained his dignity and treated him with respect and tenderness, and helped him and the family through a difficult time. I would highly recommend this home to anyone who is looking for respite or residential care. I would like to thank the management and their team of highly skilled staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tracy C (Friend of Resident) published on 27 March 2018 Submitted via Postal Card
Overall Experience
Sincere and heartfelt thanks to all staff involved in the care of my dear friend.

He was always treated with utmost respect and tenderness. The staff kept him clean and comfortable during his stay. It really was a "home from home". Bright rooms, spotlessly clean and fresh. All residents were looked after and staff available at all times with encouragement and activities every day. Excellent meals and family support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Keith (Son of Resident) published on 19 March 2018 Submitted via Website
Overall Experience
This care home seems to employ good caring people. It has a good friendly welcoming atmosphere within and is well run.
I think a firmer focus on activities designed to fit with each and every resident where possible, on a routine basis, would further improve this caring home.

Thanks for the care and support over the many years.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marianne W (Power of Attorney of Resident) published on 12 March 2018 Submitted via Website
Overall Experience
Norwood House was chosen for my dear dear friend for several reasons. It was clean and efficient, the staff were extremely friendly and patient with everyone and they made you feel so welcome and part of their home.

I would highly recommend it to anyone who is having to leave their loved one in the care of others.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pauline E (Daughter of Resident) published on 20 November 2017 Submitted via Postal Card
Overall Experience

My mum was a resident for 2 and a half years up to her passing on the 19th of October. The home is friendly and inviting, I was made to feel part of the family as this is what it feels like. I visited most days and could whenever I felt the need and still do. Mum was very happy at Norwood House.

I would recommend Norwood to anybody. I had to travel every day but it was worth it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elizabeth W (Daughter of Resident) published on 17 July 2017 Submitted via Website
Overall Experience

My mother spent the final years of her life at Norwood House and was always treated with great respect and friendliness. She did not have dementia but had restricted mobility and partial sight and the staff encouraged her to be as independent as possible. She died in April 2017. My sister and I spent the last 2 weeks of her life by her bedside. During that time all the staff were fantastic, including the cleaners! They regularly checked on her even though we were there and often just came in to say goodbye when they finished their shift for the day. There were issues over medication and the staff went out of their way to sort it out with the doctors and make my mother's final days as comfortable as possible. The staff also treated my sister and I like friends rather than just visitors and they have stayed in touch. In addition, the house is always scrupulously clean and beautifully and thoughtfully decorated to provide a stimulating atmosphere. I cannot recommend it highly enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne O (Daughter of Resident) published on 31 May 2017 Submitted via Postal Card
Overall Experience

Norwood House supported the entire family when keeping our mother in her own home no longer became possible. Norwood House has made us, and more importantly my mother, feel part of a larger, close-knit family. My mother has been treated with dignity and respect at all times. Her individual needs have all been met and solutions found. We cannot thank Norwood House enough in all they have done to look after her and take care of her and all her needs. My siblings and I can relax knowing she is in good hands. Special event evenings and wonderful afternoon teas keep the house vibrant and the gardens are exceptional.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jay E (Son of Resident) published on 9 May 2017 Submitted via Postal Card
Overall Experience

My dad's transfer from his own home to Norwood House couldn't have gone better. The staff welcomed him well and he warmed immediately to the wonderful, friendly, homely, caring environment of the home. The themed corridors within the home are excellent. I have never seen the interactive approach used in any other home. Dad loves his room, the food and the care and attention he receives. He has a named carer (key worker) who looks after his every need, plus all his family are welcome and included in every aspect of his new life at Norwood House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Niki A (Daughter of Resident) published on 5 May 2017 Submitted via Website
Overall Experience
The home has a very open, friendly and caring environment. I always felt welcome and comfortable whenever I visited. The staff were always very attentive and courteous towards my father as they were friends as well as his carers. They made the last few months of his life very comfortable and happy for which I will be forever grateful.

I wish the home all the best... keep up the great work "team Norwood"!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joseph L (Son of Resident) published on 21 April 2017 Submitted via Website
Overall Experience

Following an unexpectedly long stay in a hospital, I had the dubious task of finding a care home for my mother and luckily came across Norwood House, following a recommendation from a friend. As soon as I walked in, it felt like a home from home. It is a clean, friendly, cosy home, set in a tranquil and a beautiful setting. The home manager is an angel and the rest of the team are close behind. Nothing is too much trouble, every need is catered for and everyone who lives there is treated with respect and dignity and encouraged to be as independent as possible. This certainly is the resident's home and the staff are there to help and care where needed. My mum has been there a year now and feels very much part of the Norwood family. It is her home and she is thriving.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael K (Grandson of Resident) published on 20 April 2017 Submitted via Website
Overall Experience

My grandmother had a long stay in hospital before arriving at Norwood House, we wanted to find somewhere relaxing and homely for her to live in, as it wasn't possible for many reasons for her to return home. We visited the home and met with staff there, who were kind, compassionate and knowledgeable. We really liked the layout at Norwood House, which is modern, spacious and very clean. Residents can have their own furniture and items in their room, however, if they wish.

My grandmother has made such a good recovery since being at Norwood House, she is more confident and I know she is very well looked after there, which is such peace of mind. When we visit, we can book in for a meal at the home, which is important to us, as my grandmother was always a real hostess and this is a good way for us to spend quality time with her, and the food really is delicious! I feel Norwood House is a luxury care home of very high standards, and I have been very impressed with the care received.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kevin N (Son of Resident) published on 19 April 2017 Submitted via Website
Overall Experience

My father has been a resident in Norwood House for over two years and is very content. He has a lovely room with beautiful views. The level of care is exemplary. All the staff are both professional, kind, and always willing to go the extra mile. The home is run extremely well and we have been impressed with every aspect. The management team have attended admirably and in a timely fashion to all my father's requirements. Support during difficult times has been excellent. Problems have been resolved sensibly. I would have no hesitations in recommending the home to my friends and loved ones.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mandy S (Daughter-in-law of Resident) published on 30 March 2017 Submitted via Postal Card
Overall Experience

My mother-in-law has been residing at Norwood House for over two years now suffering from progressed dementia. The care team and management have been amazing providing her with the level of care needed. The atmosphere and layout within the home is very safe and comfortable it certainly has a home from home feel to it. Well done to Norwood team, keep up with the good work.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paula L (Daughter of Resident) published on 28 March 2017 Submitted via Website
Overall Experience
Mum has recently moved into Norwood House and she insists it is the best thing she has ever done. She gets pampered regularly, the team leaders are brilliant, the carers are exceptional, and the manager is just fantastic. The whole team are just wonderful. The ambience within the home is so calm and comfortable, there is just such a great feel to the home. Thumbs up!!!

Thank you, everyone, at Norwood House for making mum so happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ryan B (Son of Resident) published on 27 March 2017 Submitted via Website
Overall Experience

The treatment that was given to my father was caring, generous, professional and very helpful to dad and me as a family member when the end was near. The staff had got to know dad and had a rapport with him. He became very close to all the staff and had a laugh at most times with members of the team. He was sometimes very stubborn but they knew exactly how to get the best out of him. I want so say that the manager was more than just a manager but a very caring and considerate member of this home. I thank them for the care they gave to dad at the time he was here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steve J (Son of Resident) published on 5 November 2015 Submitted via Website
Overall Experience

This care home has gone from strength to strength over the past year. This is due to a new Manager and management initiatives, willingness of the owner to spend money to improve the facilities, and new staff who are making a difference.

It is nice to go into the home and see the staff interacting with the residents, and keeping them active.

There is still more money being spent at present. For example a new Sensory Garden is being built, which I presume will be ready for residents use in the spring.

Keep up the good work!

Thanks

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 October 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Norwood House.

Upcoming Events

There are no upcoming events for Norwood House.

Awards / Recognitions (1)

  • 01 Feb 2018Recipient: Norwood House

Accreditations

There are no accreditations posted yet for Norwood House.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Norwood House to verify any information. View our terms and conditions. Norwood House has an Enhanced Service -more info.