
I have been in Borrage House for a few weeks and have met with nothing but kindnessN H(Resident / Service User)

I can not praise the staff at Borrage highly enough.S F(Daughter of Resident/Service User)

All of our family are very pleased with the care provided for mother.Janet L(Daughter of Resident/Service User)

I have been in Borrage House for a few weeks and have met with nothing but kindnessN H(Resident / Service User)

I can not praise the staff at Borrage highly enough.S F(Daughter of Resident/Service User)

All of our family are very pleased with the care provided for mother.Janet L(Daughter of Resident/Service User)

Borrage House supports up to 40 older people to live a comfortable lifestyle and continues to welcome new residents. The home is proud to hold Veteran Friendly Framework (VFF) accreditation to be able to provide tailored care for veterans.
Set in a quiet Ripon location and in its own beautiful grounds, Borrage House care home is close to local services and amenities, such as the North Yorkshire Moors and the...
Care Provided by Borrage House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Borrage House will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Borrage House for full pricing details and T&Cs.
Contact Borrage House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Michelle Douthwaite (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2008
Room Information
- Single Rooms (40)
Visiting
- Visitors are welcome.
Parking
- Onsite parking is available, including disabled spaces.
Borrage House Reviews (59)
Borrage House has a Review Score of 9.9 (9.887) out of 10, based on 19 reviews in the last 2 years.
Over all time Borrage House has 59 reviews.
They are introducing new activities e.g gardening (my husband told them he had an interest in this) and are taking residents to a garden centre to choose plants etc.
My mother has been a resident at Borrage House Care Home for two years plus and in all that time, she has received kind, caring and loving attention. Borrage House Care Home has a warm, friendly and welcoming atmosphere and the staff are always most obliging and helpful. We, as a family, are very happy and grateful that our mother is safe and well looked after at Borrage House.
My Mum arrived early July at Borrage House after a long battle with frailty and poor mobility, for her safety as a family we chose Borrage House. We were very reluctant to make the decision but so pleased we chose Borrage House after doing lots of research of care homes in the area. Mum has settled in well and is doing so much better. She is well cared for, has a lovely room and loves the food! The staff are caring and helpful from the cleaners to the carers, the admin and the management. As a family we now have peace of mind and that is priceless for us. If Mum is happy then so are we. I absolutely recommend anyone to consider Borrage House and their wonderful team if they find themselves in the position of looking for a care facility that really does focus on care of their family members.
The activities she enjoyed most were the weekly quiz and the visits from the animals and birds.
When it came time for her passing, the carers provided support above and beyond their call of duty. They created a calm and peaceful environment in her room, which was a comfort for our family.
We would highly recommend Borrage House.
Our mother recently joined Borrage House, having been diagnosed with Alzheimer's. She has been taken under the wing of the staff who have been very kind and welcoming. The communication has been great and we can go and visit whenever we like. The staff are respectful and friendly to residents and the activities they do are well thought out and engaging. It was a difficult decision to put her into a care home but we couldn't have chosen a better place for her. A real home from home where she is safe and very well looked after.
The staff throughout that period have been diligent, friendly and cheerful even when Mum could sometimes be quite awkward.
Their ongoing communication especially with the manager has been so helpful at often difficult times.
I would happily recommend Ripon Anchor Home.
Our step-mum was a resident of Borrage House for five years, sadly she had been diagnosed with dementia, just annoying to her at first, but as things progressed she needed more and more help to maintain a lifestyle of some dignity and comfort. All of this was provided by an excellent team of carers. She was a determined and outspoken lady who had been an R.A.F. officer, but at all times she was shown utmost respect and understanding. No more praise can be given for her care. Finally when it came time to say goodbye, once again the carers rose to the occasion and provided a calm and peaceful setting in her own room. Again words cannot say our thanks.
My wife needed respite care after falling and breaking her hip. She was in Borrage House for about three months. She was very well looked after. The staff were always cheerful and friendly and helped her in many ways. I liked the overall atmosphere of the home.
My mum spent her last three months at Borrage House and I would recommend them without hesitation to anyone looking for somewhere for a family member. All of the staff are absolutely amazing - from managers to ancillary staff and all in between. Everyone is kind, caring and compassionate and as I visited often at random times, not only did I feel they cared for my mum, but I also saw how happy the other residents are and how well the staff know each individual. I cannot rate them highly enough - amazing!
My gran lived at Borrage House for a few months and the time she was there, she was very well looked after and she loved living there! The staff are wonderful and caring and the home itself is nice!
The staff were excellent at settling Mum into her new home. She was very anxious, but the manager and her team went that extra mile to make her transition a happy one. Everyone took the time to get to know her individual needs and to put her at ease. She absolutely loves the food and is taking part in the activities that are offered and I know that she is in safe and respectful hands. Thank you.
The facilities that this home offers are really high standards and together with super staff and management, it is the perfect place for my dear mother. Finally, I would like to place on record my special thanks to the manager and her assistant manager.
Borrage House is amazing. The care they give to the residents and the families is incredible. They have such a wonderful team, so caring and thoughtful and always have the resident's best interests at heart. I can't thank Borrage House enough for the care and support they have given to us as a family.
Borrage House is a happy caring home with friendly staff who try very hard to provide good care for the residents, in our experience. Borrage has been home for my mother for about 5 years and she continues to thrive beyond her century, probably in no small part to the excellent care she has received, including through the difficult period of the pandemic.
The highest accolade I can give to Borrage House is that when mum has left the property to visit us at home she is more than happy to go back as she says she feels very safe there. My mum has to have regular medication often through the day and tells me this is administered on the dot, always. The staff are upbeat, friendly and know just how to get the best out of my mum. The building and gardens are well maintained and clean. My mum loves gardening and Borrage House provided plants, planters and equipment for her to spruce up the patio area. She loves it and it looks fabulous. I have always had support and questions answered. I truly feel mum's welfare is at the heart of what they do and you couldn't ask for more for your mum.
Over the past year, staff have tried really hard to entertain the residents and interact with them in a meaningful way. I feel staff have done whatever they could to keep residents cheerful and comfortable. It is, after all, their home. Staff have bought gifts for Mum, and even a fur coat, which has caused a lot of fun! It was on Mum’s wish list for Christmas. They checked it was ok.
Strict measures were in place during COVID and the staff have been brilliant. Borrage has remained a COVID free zone. I cannot thank them enough.
Everyone has been sympathetic to my plight as a daughter too. They really appreciate how difficult those ‘window’ visits were. They have become skilled at testing too.
I feel any concerns are treated seriously and resolved.
I feel that the home would benefit from employing at least one member of staff with a nursing qualification. Particularly given that the staff are not always happy to perform some minor medical tasks such as cutting toenails. Doctors are however contacted promptly when required.
The home is clean and does not smell. It has a good reputation within the wider community and I would not hesitate to recommend it. If we needed to move my mother, I would consider another Anchor Trust home.
My mother is very happy in the care home and is supported and looked after by all the staff who are very kind and caring and they all attend to her needs. The catering is of a very high standard and the cleanliness and hygiene are of a very high standard and I am confident that all steps have been taken to make the home Covid 19 safe. The staff are very hardworking and conscientious and provide lots of activities and entertainment for all the residents.
My mum became a temporary resident after a hospital stay in August 2019 and later a permanent resident in September after she came to terms with no longer being able to cope. The managers and staff have provided excellent care for her and managed a very difficult elderly lady with kindness and patience. The atmosphere in the home was lovely when I visited, the public rooms are airy and friendly and staff always available. Since lockdown we have received regular newsletters with pictures and whilst mum much prefers her own company it is reassuring to know that whilst she does not socialize the opportunities are there and the staff and residents look happy in their community. On personal level-wise words, kindness and support given to me by staff and management have helped me greatly to cope with mum.
The manager and admin staff are friendly, approachable and organised the transfer into the home efficiently.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 12 Jun 2026
Anchor care homes across the North, including Borrage House in Ripon are inviting local people to come together and enjoy the football this summer as they host World Cup Socials...
- 14 Apr 2026
A care home in Ripon has celebrated its 35th anniversary with a party for residents, colleagues, and members of the local community. Residents marked the milestone at Anchor’s Borrage House...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across North Yorkshire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive...
There are no upcoming events for Borrage House.
Accreditations
There are no accreditations posted yet for Borrage House.
Meet the Team (0)
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