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Borrage House

8 Borrage Lane, Ripon, North Yorkshire HG4 2PZ
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I have been in Borrage House for a few weeks and have met with nothing but kindnessN H(Resident / Service User)
Borrage House, Ripon
I can not praise the staff at Borrage highly enough.S F(Daughter of Resident/Service User)
Borrage House, Ripon
All of our family are very pleased with the care provided for mother.Janet L(Daughter of Resident/Service User)
Borrage House, Ripon

Borrage House supports up to 40 older people to live a comfortable lifestyle and continues to welcome new residents. The home is proud to hold Veteran Friendly Framework (VFF) accreditation to be able to provide tailored care for veterans.

Set in a quiet Ripon location and in its own beautiful grounds, Borrage House care home is close to local services and amenities, such as the North Yorkshire Moors and the...  

Care Provided by Borrage House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,230From £1,330
Residential Dementia CareFrom £1,230From £1,330

Fees can vary depending on care needs and other factors. Colleagues at Borrage House will be happy to discuss our weekly fees with you and what our fees include.

Contact Borrage House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Michelle Douthwaite (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (40)

Visiting

  • Visitors are welcome.

Parking

  • Onsite parking is available, including disabled spaces.

Borrage House Reviews (59)

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9.9

Borrage House has a Review Score of 9.9 (9.887) out of 10, based on 19 reviews in the last 2 years. Over all time Borrage House has 59 reviews.

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Review from Joanne B (Daughter of Resident) published on 9 October 2020 Submitted via Website
Overall Experience
Borrage House is clearly managed by a friendly and supportive team of amazing people. In my opinion and from what I can seen, my mother is happy, safe and well-nourished. We have observed a weight gain since her arrival in February/March 2020 - she looks healthy and younger than her 77 years. Her specific diet is adhered to and it has been communicated that she receives support at mealtimes.
The staff are so willing to go the extra mile to be the communication link between my mum and the family. They show her video messages we send; print out pictures we occasionally email; and happily clean and quarantine gifts we deliver.
We couldn’t have wished for anything else to give Mum the best of her Alzheimer’s life and to give us the chance to live our lives once again.
Thank you to each and every one of you - from cleaners, chefs and care workers to wonderful managers.

You are all worth your weight in gold!

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Review from Shirley B (Daughter of Resident) published on 9 October 2020 Submitted via Website
Overall Experience

Mum was always very much against leaving her own home, she did have care at home for several years until it became impossible for her to stay there. Following a stay in the hospital, it was with trepidation that we moved her to Borrage House, and the move went very smoothly; she settled in very quickly. I am very sad that Mum does not take advantage of all the varied entertainments and facilities offered, but the staff respect her wishes. I cannot speak more highly of her care by the friendly staff at Borrage House.

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Review from Liz D (Daughter of Resident) published on 9 October 2020 Submitted via Website
Overall Experience

This care home is amazing! The staff go above and beyond for their residents. They are kind, caring, happy, they’ve got fun activities, they’re great at communicating, lovely rooms, great food, the list goes on. I can’t recommend them highly enough. Since my Mum went into Borrage House, she's been looked after like part of their family. It has been an absolute relief and delight for my sister and me to have found such a nice place for our Mum who has Alzheimer’s.

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Review from Karen T (Daughter of Resident) published on 9 October 2020 Submitted via Website
Overall Experience

My mum has Alzheimer’s and is often anxious. Since we went into lockdown we have only seen mum 3 times socially distancing. However every week my sister and I speak to mum via a portal, which has helped a lot. The staff are so caring not only to mum but to my sister and myself. The staff have and are continuing to be amazing in caring for our mum. The staff often do things with the residents including singing and even playing cricket.

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Review from M S (Wife of Resident) published on 18 February 2020 Submitted via Postal Card
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From what I have seen a very caring and clean environment with plenty of entertainment for the elderly.

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Review from S H (Daughter of Resident) published on 12 February 2020 Submitted via Postal Card
Overall Experience

My Dad has settle din really well at Borrage House. The staff are all extremely friendly, caring and helpful. Dad's room is clean, tidy, bright and spacious. I have visited three times so far (he has been in three weeks) each time he has been entertained, listening to music, dancing and today singing along with an entertainer (pianist). I am very happy with the service so far.

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Review from L D (Daughter of Resident) published on 7 January 2020 Submitted via Postal Card
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Mum has only been here for 3 days but through the encouragement of staff, has settled in very well. We, as a family, are so pleased to have Mum in such a lovely home.

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Review from J S (Stepdaughter of Resident) published on 14 November 2019 Submitted via Postal Card
Overall Experience

Our relative has been in the home for over 3 years now, during which time we have visited regularly. Whatever time of day we have arrived we have been greeted warmly by friendly, courteous staff, as indeed has our dog! Our relative is contented and is genuinely appreciative of the ministrations of the staff. She is well cared for something which, as family, we are truly grateful.

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Review from A K (Resident / Service User) published on 8 November 2019 Submitted via Postal Card
Overall Experience

I came to Borrage House in Ripon for respite and I stayed approximately a month and was well cared for, looked after by the staff carers. The food was delicious with a choice of menu. I had a comfortable room in the care home and joined in the activities. The care home has two cosy lounges. I became friendly with the residents and wanted me to come back and visit them, which I shall be pleased to come back again. Kind regards.

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Review from Val T (Daughter of Resident) published on 30 October 2019 Submitted via Website
Overall Experience
My mother was a resident in Borrage House for almost five years until she passed away in September.
Borrage House is a very well run Care Home with great facilities for its residents. The bedrooms are a good size and are well equipped. The chef does a magnificent job and the food is much appreciated by everyone. There is also frequent entertainment for the residents which my mother particularly enjoyed.

The best thing of all though about Borrage House is the staff. They are all exceptional and create a happy and caring atmosphere. There are so many calls on their time but they stay calm, kind, sympathetic and so patient. There is always a senior member of staff for residents' relatives to talk to and they are happy to listen and offer advice and help. My mother had dementia and she thought the staff were her family and the staff, in turn, treated her as though she were a member of their family. I will forever be grateful to them for all their care and kindness.

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Review from A A (Daughter of Resident) published on 19 September 2019 Submitted via Postal Card
Overall Experience

Everything about Borrage House is first-rate. There is a friendly, welcoming atmosphere; staff engage with residents in a way that promotes conversation and dignity. The staff appear to be happy and to genuinely enjoy their work. Rooms are well equipped and all areas of the home are clean, tidy and well maintained. Numerous pictures, photographs and visual displays provide both a cheerful atmosphere and stimulation. The food provided by the chef is truly exceptional. 5 stars. Staff and management have gone to good lengths to prepare my Mum for respite care.

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Review from Sue G (Daughter of Resident) published on 15 July 2019 Submitted via Postal Card
Overall Experience
My mother moved into Borrage House on 16th May 2019. After a long stay in hospital, she has dementia and was finding it very difficult to live back at home.

She says when we visit that all the staff are caring and she is treated with dignity as she has said on more that one occasion Excellent. Her social worker went to visit her a few weeks ago and she has said it's the best she's ever seen her. It's a pleasure to go and visit her.

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Review from Denise N (Wife of Resident) published on 23 May 2019 Submitted via Postal Card
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My husband was very happy with his respite stay at Borrage House. The staff are very friendly and caring. He enjoyed his time here and seemed very chatty about his time with you. It really did him the power of good mixing with people.

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Review from Raymond P (Resident / Service User) published on 8 June 2018 Submitted via Postal Card
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I was very impressed with the quick and efficient manner in which I was admitted here, and have nothing but praise for the warm welcome I received from members of the staff. To them, nothing is much trouble. They are caring, friendly and approachable and seem happy in their work and there is a warm, homely feeling here.

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Review from Caroline M (Daughter of Resident) published on 2 May 2018 Submitted via Postal Card
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Mum has very high expectations, coming from her parents who were in 'service' as Butler and Cook. Overall she is very happy and looked after, which is for me as her only daughter!

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Review from Eileen S (Resident / Service User) published on 3 October 2017 Submitted via Postal Card
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I have really enjoyed coming here.

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Review from Gillian C (Daughter of Resident) published on 23 June 2017 Submitted via Postal Card
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Dad has lived here for 13months. The care is excellent, we, his family are happy and content that constant care he needs is in safe hands.

The staff are so friendly and dad loves it. We could not ask for more.

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Review from Kate K (Daughter of Resident) published on 20 March 2017 Submitted via Postal Card
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Last September, at the age of 94 my mother came to live at Borrage House. Her husband had died a year earlier, she was recovering from a hip fracture and a broken wrist. It was our first choice as my father-in-law lived there for 18months, from April 2007. He was happy and is fondly remembered. She is now mentally stronger, taking advantage of everything, she enjoyed the Christmas events, recently visited the workhouse museum in Ripon, was fascinated by the reptile visit/therapy this week and is in the book club led by a volunteer. My mother enjoys her meals and the company of residents and staff in the dining room. She also relishes the privacy of breakfast in her room. She states that she would recommend Borrage House. My mother and I feel supported. The staff listen and do their best to assist. I am grateful to know that she is treated with kindness and dignity. Her aim is to return home when she is stronger and fitter.

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Review from Joan W (Son of Resident) published on 23 November 2016 Submitted via Website
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Borrage House look after my mum very well and all the staff are very kind and let you know what's going on. My mum has a good choice of meals and if there is something she does not like, the chef will always cook something that she does like.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (8) & Events (0)

News
  • 12 Jun 2026

    Anchor care homes across the North, including Borrage House in Ripon are inviting local people to come together and enjoy the football this summer as they host World Cup Socials...

  • 14 Apr 2026

    A care home in Ripon has celebrated its 35th anniversary with a party for residents, colleagues, and members of the local community. Residents marked the milestone at Anchor’s Borrage House...

  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across North Yorkshire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive...

Upcoming Events

There are no upcoming events for Borrage House.

Awards / Recognitions (13)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Borrage House.

Meet the Team (0)

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