
I have been in Borrage House for a few weeks and have met with nothing but kindnessN H(Resident / Service User)

I can not praise the staff at Borrage highly enough.S F(Daughter of Resident/Service User)

All of our family are very pleased with the care provided for mother.Janet L(Daughter of Resident/Service User)

I have been in Borrage House for a few weeks and have met with nothing but kindnessN H(Resident / Service User)

I can not praise the staff at Borrage highly enough.S F(Daughter of Resident/Service User)

All of our family are very pleased with the care provided for mother.Janet L(Daughter of Resident/Service User)

Borrage House supports up to 40 older people to live a comfortable lifestyle and continues to welcome new residents. The home is proud to hold Veteran Friendly Framework (VFF) accreditation to be able to provide tailored care for veterans.
Set in a quiet Ripon location and in its own beautiful grounds, Borrage House care home is close to local services and amenities, such as the North Yorkshire Moors and the...
Care Provided by Borrage House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Borrage House will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Borrage House for full pricing details and T&Cs.
Contact Borrage House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Michelle Douthwaite (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2008
Room Information
- Single Rooms (40)
Visiting
- Visitors are welcome.
Parking
- Onsite parking is available, including disabled spaces.
Borrage House Reviews (59)
Borrage House has a Review Score of 9.9 (9.887) out of 10, based on 19 reviews in the last 2 years.
Over all time Borrage House has 59 reviews.
The staff are so willing to go the extra mile to be the communication link between my mum and the family. They show her video messages we send; print out pictures we occasionally email; and happily clean and quarantine gifts we deliver.
We couldn’t have wished for anything else to give Mum the best of her Alzheimer’s life and to give us the chance to live our lives once again.
Thank you to each and every one of you - from cleaners, chefs and care workers to wonderful managers.
You are all worth your weight in gold!
Mum was always very much against leaving her own home, she did have care at home for several years until it became impossible for her to stay there. Following a stay in the hospital, it was with trepidation that we moved her to Borrage House, and the move went very smoothly; she settled in very quickly. I am very sad that Mum does not take advantage of all the varied entertainments and facilities offered, but the staff respect her wishes. I cannot speak more highly of her care by the friendly staff at Borrage House.
This care home is amazing! The staff go above and beyond for their residents. They are kind, caring, happy, they’ve got fun activities, they’re great at communicating, lovely rooms, great food, the list goes on. I can’t recommend them highly enough. Since my Mum went into Borrage House, she's been looked after like part of their family. It has been an absolute relief and delight for my sister and me to have found such a nice place for our Mum who has Alzheimer’s.
My mum has Alzheimer’s and is often anxious. Since we went into lockdown we have only seen mum 3 times socially distancing. However every week my sister and I speak to mum via a portal, which has helped a lot. The staff are so caring not only to mum but to my sister and myself. The staff have and are continuing to be amazing in caring for our mum. The staff often do things with the residents including singing and even playing cricket.
From what I have seen a very caring and clean environment with plenty of entertainment for the elderly.
My Dad has settle din really well at Borrage House. The staff are all extremely friendly, caring and helpful. Dad's room is clean, tidy, bright and spacious. I have visited three times so far (he has been in three weeks) each time he has been entertained, listening to music, dancing and today singing along with an entertainer (pianist). I am very happy with the service so far.
Mum has only been here for 3 days but through the encouragement of staff, has settled in very well. We, as a family, are so pleased to have Mum in such a lovely home.
Our relative has been in the home for over 3 years now, during which time we have visited regularly. Whatever time of day we have arrived we have been greeted warmly by friendly, courteous staff, as indeed has our dog! Our relative is contented and is genuinely appreciative of the ministrations of the staff. She is well cared for something which, as family, we are truly grateful.
I came to Borrage House in Ripon for respite and I stayed approximately a month and was well cared for, looked after by the staff carers. The food was delicious with a choice of menu. I had a comfortable room in the care home and joined in the activities. The care home has two cosy lounges. I became friendly with the residents and wanted me to come back and visit them, which I shall be pleased to come back again. Kind regards.
Borrage House is a very well run Care Home with great facilities for its residents. The bedrooms are a good size and are well equipped. The chef does a magnificent job and the food is much appreciated by everyone. There is also frequent entertainment for the residents which my mother particularly enjoyed.
The best thing of all though about Borrage House is the staff. They are all exceptional and create a happy and caring atmosphere. There are so many calls on their time but they stay calm, kind, sympathetic and so patient. There is always a senior member of staff for residents' relatives to talk to and they are happy to listen and offer advice and help. My mother had dementia and she thought the staff were her family and the staff, in turn, treated her as though she were a member of their family. I will forever be grateful to them for all their care and kindness.
Everything about Borrage House is first-rate. There is a friendly, welcoming atmosphere; staff engage with residents in a way that promotes conversation and dignity. The staff appear to be happy and to genuinely enjoy their work. Rooms are well equipped and all areas of the home are clean, tidy and well maintained. Numerous pictures, photographs and visual displays provide both a cheerful atmosphere and stimulation. The food provided by the chef is truly exceptional. 5 stars. Staff and management have gone to good lengths to prepare my Mum for respite care.
She says when we visit that all the staff are caring and she is treated with dignity as she has said on more that one occasion Excellent. Her social worker went to visit her a few weeks ago and she has said it's the best she's ever seen her. It's a pleasure to go and visit her.
My husband was very happy with his respite stay at Borrage House. The staff are very friendly and caring. He enjoyed his time here and seemed very chatty about his time with you. It really did him the power of good mixing with people.
I was very impressed with the quick and efficient manner in which I was admitted here, and have nothing but praise for the warm welcome I received from members of the staff. To them, nothing is much trouble. They are caring, friendly and approachable and seem happy in their work and there is a warm, homely feeling here.
Mum has very high expectations, coming from her parents who were in 'service' as Butler and Cook. Overall she is very happy and looked after, which is for me as her only daughter!
I have really enjoyed coming here.
The staff are so friendly and dad loves it. We could not ask for more.
Last September, at the age of 94 my mother came to live at Borrage House. Her husband had died a year earlier, she was recovering from a hip fracture and a broken wrist. It was our first choice as my father-in-law lived there for 18months, from April 2007. He was happy and is fondly remembered. She is now mentally stronger, taking advantage of everything, she enjoyed the Christmas events, recently visited the workhouse museum in Ripon, was fascinated by the reptile visit/therapy this week and is in the book club led by a volunteer. My mother enjoys her meals and the company of residents and staff in the dining room. She also relishes the privacy of breakfast in her room. She states that she would recommend Borrage House. My mother and I feel supported. The staff listen and do their best to assist. I am grateful to know that she is treated with kindness and dignity. Her aim is to return home when she is stronger and fitter.
Borrage House look after my mum very well and all the staff are very kind and let you know what's going on. My mum has a good choice of meals and if there is something she does not like, the chef will always cook something that she does like.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 12 Jun 2026
Anchor care homes across the North, including Borrage House in Ripon are inviting local people to come together and enjoy the football this summer as they host World Cup Socials...
- 14 Apr 2026
A care home in Ripon has celebrated its 35th anniversary with a party for residents, colleagues, and members of the local community. Residents marked the milestone at Anchor’s Borrage House...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across North Yorkshire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive...
There are no upcoming events for Borrage House.
Accreditations
There are no accreditations posted yet for Borrage House.
Meet the Team (0)
There are no Team Members posted yet.
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