Gills Top

Scar Street, Grassington, Skipton BD23 5AF
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9.9 89 Reviews
  • Gills Top, Skipton
Gills Top is located in the picturesque village of Grassington, providing quality care and facilities within a comfortable and relaxing environment.

The home is a short distance from the River Wharfe and enjoys an idyllic location within the Yorkshire Dales National Park. Gills Top is proud to have achieved Veteran Friendly Framework (VFF) accreditation to provide personally tailored support for veterans.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. The care team works closely with customers and their loved ones to create detailed care plans.

This ensures each individual’s health and care needs are continually met. Dementia care training is regularly provided for care staff to ensure their approach always reflects best practice.

Gills Top is operated by Anchor, which reinvests profits into its retirement and care homes, which allows them to ensure standards are high and exceed expectations.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1296
  • Self-Funded Residential Dementia Care: from £1296
  • RESPITE Self-Funded Residential Care: from £1296
  • RESPITE Self-Funded Residential Dementia Care: from £1296

Colleagues at Gills Top will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Gills Top to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Gemma Heaton (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Gills Top directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (27)

Visiting

  • Visitors are welcome at Gills Top

Parking

  • Onsite parking is available, including disabled spaces.

Gills Top Reviews (89)

Total of 89, showing 81-89
9.9

Gills Top has a Review Score of 9.9 (9.909) out of 10, based on 27 reviews in the last 2 years. Over all time Gills Top has 89 reviews.

Overall Experience

  • 80
  • 9
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Date Published

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Review from J E F (Friend of Resident) published on 5 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gills Top is homely, respectful, clean and comfortable. Caring, considerate, attentive, efficient staff who do not rush. Busy but peaceful. Activities on offer but residents not pressured to take part. Food is excellent with good, well balanced, nutritional choices.
This I received and observed -
staff and residents did also. Thank you.

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Review from Ann R (Respite Resident) published on 31 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The kind and loving care my daughter and I have received from the staff has been wonderful and the food has been excellent.
I have thoroughly enjoyed the break and will return home feeling greatly refreshed. I will miss the warm and friendly atmosphere on my return home and also the fun of the quizzes
and exercise sessions.
A happy, clean and well-run establishment.

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Review from C I (Daughter of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My review relates to my whole experience of Gills Top and the staff there.
All your staff are friendly, professional and approachable. This is both mine and my mother's first experience of the care home environment. The staff have assisted us both in offering both support and reassurance. More importantly,
my mother is settled and is flourishing.
The staff are fully aware of my mother's needs and of how to meet them with dignity and respect.

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Review from Dorothy L (Resident) assisted by family/friend published on 8 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was with considerable unease, not to say dread, that I approached my fortnight's at Gills Top never having experience living in a care home in my 97 years. It took me quite a while to adjust to the new experience, but during this period, and throughout most of my stay, the staff at Gills Top were
most supportive and encouraging. In the second week of my stay, I really enjoyed my 'holiday' and meeting some of the other residents. I greatly appreciated the support of the staff and I really enjoyed the food! I hope to spend further respite stays at Gills Top when I trust I will settle back into the experience quickly and without trepidation.

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Review from Andrew W (Son of Resident) published on 27 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have stayed in this home - my father for almost 3yrs and my mother for more than 4yrs. Gills Top is a small, homely, residential care home, located in the centre of Grassington. In recent years, it has been partially refurbished with new lighting, sprinklers, fire alarms, floor coverings
etc installed. The ground floor lounge/dining area is attractive, modern and welcoming. The rooms are small and a little cramped so the home suits residents who are sociable and like to spend time with other people in the lounge/dining area.


The level of support I've received from the staff and management has been excellent - they've gone out of their way to keep me informed of my parents' condition and have supported me with excellent advice when my parents have required hospital admission and subsequent advanced care.


Both my parents have now moved on to nursing home accommodation and I shall genuinely miss my daily visits to Gills Top for tea, cake and a chat.


Highly recommended.

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Review from B K (Resident) assisted by family/friend published on 4 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If I have ever to go into care again I wouldn't hesitate in returning to Gills Top. The Queen couldn't have been looked after better. Spotlessly clean, kind, attentive staff, excellent food. Thank you all.

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Review from John W (Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very friendly and helpful organisation. Their attention to " room service" was first class. The staff were very thoughtful and caring especially the infirm in wheelchairs. The permanent residents are very content as far as I could see. The number of residents seems large enough. The wall light switches
are on the opposite side of the room to the bed but there is a table lamp. There are no full-length mirrors only small wall cabinets.

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Review from Nigel B (Son of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother enjoyed her time at the care home and made friends with staff and residents. They let me visit when I wanted to so all in all the staff were pleasant.

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Review from Elaine C (Daughter of Resident) published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident in Gills Top since August 2015 until she sadly passed away on the 5th of May 2017.


We as a family highly praise the staff and management of Gills Top for their dedicated care and support given to my mum, always willing to go the extra mile to make it her home. We thank

them all sincerely.

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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Gills Top is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Gills Top is calculated as follows: ( (293 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 320 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gills Top is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 21 Jul 2025

We currently have two vacancies for care. Please contact Gills Top directly for further details.

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