Gills Top

I am very happy with the care that Denis receives at Gills Top.

We are always made very welcome. My sister is always happy and well cared for. Staff always helpful and listen to any questions we may have. Always welcomed with a cup of tea to have with my sister.

Mums mood and outlook has completely changed since coming to stay at Gills Top, she is smiling, joining in, eating and drinking which is marvellous to witness. Gills Top keep me informed if there is anything to discuss All round a lovely place to have as mum's residential home. Thank you

- The overall atmosphere of Gills Top is caring + inclusive.

Always welcoming with a lovely warm atmosphere. Staff cheerful and helpful. A lovely 'home from home'

Gills Top is an excellent home the main positive attribute being the staff who are all unfailingly helpful and competent. The most telling advantage is the absence of any staff turnover, meaning that the conditions of work must be excellent. I visit once or twice a week and always feel that the staff are comfortable and happy with me being there. My parents would quickly mention anything negative and they are always positive. If only we could get it cheaper.

There is no doubt moving from independent living to a Care Home is an extremely challenging and emotional time for the whole family. Thank goodness for Gills Top. The transition for my mum was excellent, handled positively from the first interactions with Kat and Gemma through to making the decision to move in. Nothing was too much trouble for the staff. After a week Mum felt settled, at ease and comfortable with everyone. There is a uniquely calm atmosphere pervading every aspect, from the communal seating area to the garden and dining room. Residents have varying needs and the staff cater for everyone, calmly and purposefully, going out of their way to accommodate individual requests. I can't recommend Gills Top highly enough. Seeing my mum thriving and happy in such a caring environment, it means everything. Thank you so much.

The care and compassion given has been first class. All medical issues have been dealt with imediatley to enable dignity and wellbeing to be maintained when a person moves into a care enviorement from their home.

I had to bring my sister in law as an emergency in Dec 2025. She has always been very houseproud, loved her home and garden. All the staff have been most helpful and kind, which eventually made it easier for her to make the necessary decision to stay here permanently. She loves the staff, the food, and the garden, and the music sessions with the visiting vocalists. The staff have also supported me through the past 5-6 months with their help and kindness. All good!

overall her happiness is most important .

Feels like a really happy place for both staff and residents - feel comfortable each time I have to say goodbye to my dad - as I know he's well cared for in a lovely environment.

My dad has been here since April and he has received excellent care from all the staff at Gills Top,they are all very friendly and nothing is too much trouble.Dad has settled in as is very happy. Food and entertainment is first class.

I am extremely pleased with the care and attention my mum is receiving. She is very happy and settled; she says it feels as though she belongs to a big family.

My mother has been resident for nearly 2 year, in that time I have found the staff to helpful, courteous and interested in my mother's welfare. My mother continually tells me how good the food is! I am happy that my mother is settled and comfortable. When I visit there has never been anything untoward i.e smell, or someone at the door asking to be taken home. The entertainment for the residents is varied and of interest to most and can be enjoyed by all if they want to participate.

When we heard that dad was planning to have a go at pizza making we were amazed! Afterwards he said it was "an interesting experience and he had never tasted a pizza quite like it !"

Couldn't recommend this care home enough at Gills Top. They looked after my grandad with great care and affection from day one. The facilities are amazing and they go above and beyond with everything they provide for all residents. Nothing is ever to much trouble. I wouldn't hesitate to use this care home again in the future and I've already recommended people to come and look round it for relatives of theirs.

Mum spent the last 8 months of her life in Gills Top. I can't praise the staff enough for the care they gave her. Everyone including the other residents were absolutely fantastic.

A safe, friendly and comfortably environment for residents who are well looked after by lovely staff.

My Dad has been a resident at Gills Top since Nov 2023. Initially, we were worried at first but his experience has been such a positive one. The staff and atmosphere are all so friendly, helpful and caring. Residences are treated with dignity and respect, family is made so welcome. Dad settled very quickly and we as a family love visiting. We are all very happy with Gill Top.

My dad came to Gills Top for respite care for a week in November, as soon as I walked in to see the place I knew he would be happy there, it is so homely, wonderfully clean, the staff are so genuine and nothing is too much trouble. I want to say a personal thank you to the lady for arranging my dad's stay ensuring that everything was sorted and also checking in with my dad whilst he was staying, very kind and so very caring. All the staff I met were so lovely and Dad thoroughly enjoyed his stay, he said he was very well looked after, the food was lovely, nothing was too much trouble, the staff were very caring and kind and what more could he want, he said it really built him up, thank you all, you have been great.