Gills Top

Scar Street, Grassington, Skipton BD23 5AF
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9.9 92 Reviews
  • Gills Top, Skipton
Gills Top is located in the picturesque village of Grassington, providing quality care and facilities within a comfortable and relaxing environment.

The home is a short distance from the River Wharfe and enjoys an idyllic location within the Yorkshire Dales National Park. Gills Top is proud to have achieved Veteran Friendly Framework (VFF) accreditation to provide personally tailored support for veterans.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. The care team works closely with customers and their loved ones to create detailed care plans.

This ensures each individual’s health and care needs are continually met. Dementia care training is regularly provided for care staff to ensure their approach always reflects best practice.

Gills Top is operated by Anchor, which reinvests profits into its retirement and care homes, which allows them to ensure standards are high and exceed expectations.
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Care Provided by Gills Top

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1296
  • Self-Funded Residential Dementia Care: from £1296
  • RESPITE Self-Funded Residential Care: from £1296
  • RESPITE Self-Funded Residential Dementia Care: from £1296

Colleagues at Gills Top will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Gills Top to find out the exact price for your requirements.

Contact Gills Top to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Gills Top to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Gemma Heaton (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (27)

Visiting

  • Visitors are welcome at Gills Top

Parking

  • Onsite parking is available, including disabled spaces.

Gills Top Reviews (92)

9.9

Gills Top has a Review Score of 9.9 (9.919) out of 10, based on 24 reviews in the last 2 years.
Over all time Gills Top has 92 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Gills Top
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Total of 92, showing 1-20
Review from Anthea S (Niece of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
my auntie has been at gills top for nearly a year, she is settled and has adjusted to her new surroundings really well.
i know she has pain in her legs and back but all the staff are really caring and aware of her limitations and keep up a positive approach without being condescending.
her dementia
is there but she keeps happily cracking on.
overall her happiness is most important .
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Review from Alison A (Daughter of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent - really friendly and caring atmosphere as soon as you walk in the door
Feels like a really happy place for both staff and residents - feel comfortable each time I have to say goodbye to my dad - as I know he's well cared for in a lovely environment.
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Review from Karen P (Daughter of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been here since April and he has received excellent care from all the staff at Gills Top,they are all very friendly and nothing is too much trouble.Dad has settled in as is very happy. Food and entertainment is first class.
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Review from P H (Son of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the care and attention my mum is receiving. She is very happy and settled; she says it feels as though she belongs to a big family.
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Review from Janet S (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been resident for nearly 2 year, in that time I have found the staff to helpful, courteous and interested in my mother's welfare. My mother continually tells me how good the food is! I am happy that my mother is settled and comfortable. When I visit there has never been anything untoward
i.e smell, or someone at the door asking to be taken home. The entertainment for the residents is varied and of interest to most and can be enjoyed by all if they want to participate.
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Review from Deborah W (Daughter of Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sincere thanks to all members of Gills Top staff, including chefs and cleaners. My father recently spent a week with you from Sunday 27 April to Sunday 4 May whilst my mum receiving a hip replacement. Right from the beginning communication was straightforward and very helpful, we had to rearrange dates
at the last moment and management was very obliging.
The care staff were lovely to both residents and visitors, being attentive but not overpowering. Dad really benefited from his stay, he ate well and start to enjoy food again which was great for us to see as he has had a poor appetite for a long time. Social interaction with both staff and residents and regular strolls around your peaceful garden has improved his confidence and strength.
When we heard that dad was planning to have a go at pizza making we were amazed! Afterwards he said it was "an interesting experience and he had never tasted a pizza quite like it !"
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Review from Kayleigh H (Granddaughter of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't recommend this care home enough at Gills Top. They looked after my grandad with great care and affection from day one. The facilities are amazing and they go above and beyond with everything they provide for all residents. Nothing is ever to much trouble. I wouldn't hesitate to use this care
home again in the future and I've already recommended people to come and look round it for relatives of theirs.
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Review from Sharon C (Daughter of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum spent the last 8 months of her life in Gills Top. I can't praise the staff enough for the care they gave her. Everyone including the other residents were absolutely fantastic.
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Review from J R (Friend of Resident) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A safe, friendly and comfortably environment for residents who are well looked after by lovely staff.
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Review from G B (Daughter of Resident) published on 24 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad has been a resident at Gills Top since Nov 2023. Initially, we were worried at first but his experience has been such a positive one. The staff and atmosphere are all so friendly, helpful and caring. Residences are treated with dignity and respect, family is made so welcome. Dad settled very
quickly and we as a family love visiting. We are all very happy with Gill Top.
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Review from Julie C (Daughter of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad came to Gills Top for respite care for a week in November, as soon as I walked in to see the place I knew he would be happy there, it is so homely, wonderfully clean, the staff are so genuine and nothing is too much trouble. I want to say a personal thank you to the lady for arranging my dad's
stay ensuring that everything was sorted and also checking in with my dad whilst he was staying, very kind and so very caring. All the staff I met were so lovely and Dad thoroughly enjoyed his stay, he said he was very well looked after, the food was lovely, nothing was too much trouble, the staff were very caring and kind and what more could he want, he said it really built him up, thank you all, you have been great.
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Review from Jonny M (Son of Resident) published on 28 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we are so happy with the way our family members are looked after at this lovely, small very personal care facility. Activities occur daily with a full programme always available. Yesterday an in-house trip to Blackpool illuminations was available and so well organised by the team, fish
and chips included. Keep up the good work everyone.
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Review from R P (Daughter of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came to Gills Top for respite initially and then became a permanent resident. We are very happy with the care he receives. The whole team work tirelessly to provide a wonderful atmosphere combined with a high standard of individual care. Nothing is too much trouble, every resident is listened
to and treated with dignity. Visitors are well looked after and always welcome. Any queries dealt with efficiently and communication excellent on all sides. Good food and a lot of fun complete the picture with entertainment as well. Lovely caring people.
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Review from Patricia P (Daughter of Resident) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in Gills Top for almost two years before her passing. She was really cared for and even though she was very choosy about her food the Chef would do all they could to accommodate what she liked.
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Review from Penny J (Daughter-in-law of Resident) published on 13 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, ours is a very positive experience with Gills Top in Grassington! It is a difficult decision to go from independent living to accepting the need for 24-hour care, and my father-in-law is happy and settled there. Gills Top is an absolute Gem! From the moment he moved in, he has received
every care and consideration; the transition made easier by the warm, inclusive & homely environment created by the staff for the residents. There are regular activities, in and out of the home; it is his decision to be included or not. He has his own room for privacy. The staff are kind and attentive and deliver a high standard of personalised care and are respectful of him as an individual. He has no complaints about the lovely home-cooked food served every day! He is very fortunate to live at Gills Top! We have peace of mind he is in a safe environment and all his needs are being met consistently. I would highly recommend Gills Top to anyone considering residential care for their next step in life!
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Review from Brian P (Respite Resident) published on 10 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I entered Gills Top for respite care following a foot operation - non-weight bearing plaster 6 weeks.
During my 7 week stay the attention I received was very good, polite, helpful and caring staff with nothing too much trouble.
They kept an eye on me 24/7. Food very enjoyable and varied, as were daily
events for residents. No complaints except that I put on weight!
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Review from J M (Niece of Resident) published on 7 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice, things get looked into, management very friendly and staff activities are very good. All happy bacon sandwiches are good on Friday on the quiz day, always offer a drink.
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Review from Alec N (Son of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care team at Gills Top are fabulous. Nothing is too much trouble and the well-being and happiness of my mother are paramount. Her comfort, happiness and health are taken into account 24/7. The facility is calm with beautiful gardens for residents and visitors to enjoy and activities are organised
for every morning and afternoon.; from visiting birds of prey to uplifting singers and entertainers The food is excellent and any dietary requirements are fully catered for.
In summary, Gills Top is a happy place with a superb and very well-managed team.
A great experience.
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Review from M J (Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My visit to Gills Top was chosen after an operation to help with respite and recovery. I booked two weeks. I was pleased with my choice. The room was comfortably furnished with a TV and riser/recliner chair. The en-suite with basin and WC was easily accessible and roomy. The management were most welcoming
and happy to help with liaising with the pharmacy. Visits from district nurses had been arranged. Although I stayed mostly in my room there were ample lounge facilities access to the garden, and outings and entertainment. The food was very good and the kitchen staff most helpful with any requirements. Visitors are welcome, and the centre of Grassington is within a short walking distance. It was indeed a pleasant visit and after 2 weeks I felt well enough to go home after having been looked after so well. The staff were all very friendly and reliable. I would certainly recommend Gills Top to anyone needing short or long term care.
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Review from C M (Daughter of Resident) published on 2 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Gills Top is an amazing care home. My dad has been a resident there for approximately 8 weeks and we as a family could not be happier with the staff and facilities that are provided.
All the team are extremely professional and go over and above what is expected of them.
Whilst Dad has been extremely
poorly, nothing has been too much trouble, and every member of the team have gone out of their way to support his needs. We have regularly been updated with Dad’s condition and treatment either by phone, or personally when we have visited.
Thank you Gills Top for everything you do.
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Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for Gills Top is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.919 for Gills Top is calculated as follows: ( (264 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 285 Ratings = 4.919
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Gills Top is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Gills Top

What types of Care is Gills Top registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Gills Top have?

There are 27 Single Rooms.

What are the Facilities & Services at Gills Top?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Gills Top to the centre of Skipton?

7.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gills Top to verify any information. View our terms and conditions. Gills Top has an Enhanced Service - more info.