Gills Top

Scar Street, Grassington, Skipton BD23 5AF
Review Us
9.9 89 Reviews
  • Gills Top, Skipton
Gills Top is located in the picturesque village of Grassington, providing quality care and facilities within a comfortable and relaxing environment.

The home is a short distance from the River Wharfe and enjoys an idyllic location within the Yorkshire Dales National Park. Gills Top is proud to have achieved Veteran Friendly Framework (VFF) accreditation to provide personally tailored support for veterans.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. The care team works closely with customers and their loved ones to create detailed care plans.

This ensures each individual’s health and care needs are continually met. Dementia care training is regularly provided for care staff to ensure their approach always reflects best practice.

Gills Top is operated by Anchor, which reinvests profits into its retirement and care homes, which allows them to ensure standards are high and exceed expectations.

Show Gills Top on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1296
  • Self-Funded Residential Dementia Care: from £1296
  • RESPITE Self-Funded Residential Care: from £1296
  • RESPITE Self-Funded Residential Dementia Care: from £1296

Colleagues at Gills Top will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Gills Top to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Gemma Heaton (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Gills Top directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (27)

Visiting

  • Visitors are welcome at Gills Top

Parking

  • Onsite parking is available, including disabled spaces.

Gills Top Reviews (89)

Total of 89, showing 21-40
9.9

Gills Top has a Review Score of 9.9 (9.909) out of 10, based on 27 reviews in the last 2 years. Over all time Gills Top has 89 reviews.

Overall Experience

  • 80
  • 9
  • 0
  • 0
  • 0

Date Published

89
7
12
27
62

Review from W W (Granddaughter of Resident) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nana enjoyed her respite stay at Gills Top. Enjoyed the company of the staff and residents as well as the activities on offer. Hoping she will regularly visit Gills Top whether for day care and some company or for further respite stays when wanting a little break.
The staff have been great encouraging
her to be involved and assisting her back into a better routine.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah T (Granddaughter of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gills Top have been amazing after my grandmother fell and broke her arm in early December. They quickly arranged her assessment and admission to a warm and supportive environment. She has regained her health, confidence and independence under their care, and is now ready to return home. She really enjoyed
the food, and found the staff and other residents great company. The care has been exceptional, particularly in promoting her independence in a gentle and kind way. Nan was worried about being bored or isolated without her independence at home, but she has enjoyed entertainers, quizzes, a pantomime and daily activities to keep her busy; whilst still having the privacy of her room watching her favourite programs, using her computer or chatting to friends on the phone. We will always be grateful to the staff at Gills Top for helping Nan to return home and should she need support in the future she now has a much more positive view of care home life.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J R (Relative of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of this happy, clean and well-run care home. On every visit, the staff knew each resident's needs and fully cared for each of them in a truly person-centred way.
The staff are knowledgeable, approachable and extremely caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen T (Daughter of Resident) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now been in Gills Top for 5 weeks. The service and care we have experienced as a family is beyond words, from the time we had the introductory meeting through to the present. Nothing is too much trouble! Mum had blackouts when she first arrived which facilitated a medication review which hasn't
been done in years and now fingers crossed her health has improved. Regarding personal care, Mum is more than happy with the support she gets, allowing her both independence and dignity whilst stepping in when help is required. The activities are wide-ranging including external singers, flower arranging, pamper sessions, cooking, through to a wide range of crafts; Halloween was very special. The family also love the social media page which keeps us up to speed with the activities of the day. Big shout out to the handyman who has helped with personalising Mum's room and to the management team. Last but not least the food is excellent, all freshly cooked with a wide variety of seasonal produce.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret D (Wife of Resident) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the past two years, on a regular basis my husband has received respite care at Gills Top. His care has always been exemplary and I have previously written a review to that effect. As I had injured my back in July of this year and was unable to care for my husband at home, he was admitted to Gills
Top. Sadly, he died there at the end of August. I feel I must write another review in respect of myself as well as my husband - as usual the care he received was exemplary - all the staff at Gills Top are super friendly, wonderfully caring, amazingly patient and nothing is too much trouble. For the last ten days of his stay there, my husband was on end of life care and I was with him throughout that period. During that emotionally draining time I was totally cared for myself and indeed given accommodation so that I could be there for my husband on a continuous basis. I wish to thank all of the staff for being there for me as well as my husband. Keep up the good work - you’re all absolutely brilliant.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian F (Son of Resident) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to Gills Top for one week of respite care and spent the next eight years their because she liked it so much. Mum was always very complimentary about the staff and the excellent care she received. Very professional and well managed, she regarded them as friends as well as carers. They
would often come and chat with Mum, share a joke or two and have a laugh. She liked that and also the company of the other residents. Mum was also very complimentary about the food and she looked forward to meal times. I did not hear one complaint in eight years. The home is in a great location and most rooms have splendid views over the dales. I was always made to feel welcome on my visits and it was particularly comforting when I left to know that my mother was in a safe place and being well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Shelagh M (Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived at Gills Top after being in hospital for 12 weeks. It was sudden and I had been very ill at the time, I have found all the carers helpful and compassionate and caring at Gills Top. As time went on, I personally' analysed' the food after teaching other people about food and nutrition in older
people. The cooking of the food varies because of the dislikes and likes of the residents.
I was falling a lot at first when I came into Gills Top and had no understanding of why, GP looked into this and I was happy with the outcome because I'm not falling anymore.
The programme entertainment is excellent and it varies, Gills Top take us out into the village to have coffee and cake and also to see the calendar girls' musical outings.
We are encouraged to enjoy the garden in the sunshine, it's peaceful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D W (Granddaughter of Resident) published on 10 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are great here and always friendly, never too busy to talk or answer questions. They interact well with the residents and visitors. Always cheerful, no matter how busy they are. They always keep you informed of events or appointments to what's happening. A very friendly and warm environment
to be in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Colin H (Husband of Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with everything, happy with the staff. It should be an outstanding home. The food portion is a little small but the food is excellent. Happy all-round.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C D (Son of Resident) published on 26 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gills Top Care Home is friendly, very clean and welcoming and the staff are great. When Mum first arrived, straight from hospital, for respite care, the carers helped get her to her room and immediately asked if she wanted tea and biscuits - which were promptly provided, making Mum feel much better
immediately. The food is freshly prepared and there is always a choice and the cake is excellent! Nothing is too much trouble and Mum is settling in nicely.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D A (Daughter of Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Looking around, my first impressions were good. The rooms were lovely, as were the staff. Mum is now settled and very happy at Gills Top.
Mum thinks all the staff are wonderful and only has one complaint and that is the food and the way some good meals are spoilt by the way it is cooked. We have been
told a new chef is being employed, so Mum is looking forward to better meals.
We all have been made to feel very comfortable and welcome.
Could not have found a better home for Mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carl E (Son of Resident) published on 19 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking at so many care homes and none of them feeling quite right and some absolutely terrible, my sister and I viewed Gills Top - straight away I was impressed with the place and the enthusiasm shown by the manager who showed us around. My first impression was of a homely atmosphere, everywhere
was clean and tidy, the staff all seemed friendly and talkative and the rooms were a good size. Now, after my mother has been there for a couple of months and settled in there, I have absolutely no need to change my mind from my first impression. My mother is happy there and that is all that matters. Well done to all the staff there for taking such good care of Mum and for constantly making us welcome whenever we visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jenny F (Daughter of Resident) published on 23 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this hidden gem.
The staff are without exception courteous, efficient and treat my parents with compassion and respect.
Whether you are social or more reclusive, Gills Top Care Home is a good place to be as there is always something going on if you would like to participate.
The
food is great.
The rooms are spotless and well-decorated.
It is nice to leave Gills Top knowing that my parents are in safe and caring hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L B (Daughter of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great choice of care home if you're looking for care for a family member. Very homely atmosphere and can't fault the staff who go above and beyond to help both the resident and the family. They always keep in touch with us if there are any concerns. The home is lovely and clean and the premises are
well looked after. Residents can also have some of their own possessions with them which is helpful in helping them settle in, making it a home from home. Meals can be provided either in the resident's room or in the communal dining room which, if the resident likes their own company, works well. There are lots of activities going on to provide stimulation, even external visitors bringing in something different. But back to the staff. My mum can sometimes display quite challenging behaviour but everyone is patient and kind and do their best to accommodate all situations. We are very pleased with the care provided and wouldn't hesitate in recommending Gills Top to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sam M (Grandson of Resident) published on 14 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana needed some care in September 2022. The home manager and home administrator came to our home and undertook a really in-depth assessment of my Grandma and her needs. All the staff at Gills top are so kind and compassionate. My Grandma found the transition very difficult. The staff are so very
understanding. I visit every day and Gills top is always clean, friendly and welcoming to me, my husband and our labrador Jess!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Valerie A (Daughter-in-law of Resident) published on 8 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having read the positive reviews from others re Gills Top I have to agree that I feel very much the same especially with reference to the vibe you receive there - a very homely environment and the helpfulness and kindness of the staff is so important when you're trusting your family to their care.
The
premises are lovely and clean. Have had great feedback regarding the food. Would definitely recommend Gills Top.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rosemary B (Daughter of Resident) published on 16 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been delighted with the care that my mother has received at Gills Top. She has been treated with dignity and consideration for her various needs. Gills Top has a very friendly and homely atmosphere and a great effort is made to provide entertainment for the residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen H (Daughter of Resident) published on 20 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's always a worry when you place a beloved parent/husband in respite care for the first time. We knew we had found a gem from our first dealings with Gills Top staff, who have been nothing but kind and supportive. We now wouldn't put Dad anywhere else. He always really enjoys his respite holidays
and we feel secure in the knowledge that he's in good hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie E (Niece of Resident) published on 14 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely environment, extremely clean. The staff and residents are very friendly and helpful. Enjoy coming and visiting my auntie knowing she is well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nigel F (Son of Resident) published on 8 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in Gills Top. My dad was happy at Gills Top, myself and my sister were happy with Dad's care. Thank you. Highly recommend Gills Top to anybody. Gills Top is very friendly, caring and treat everybody with respect. Gills Top is a lovely place to live.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Gills Top is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Gills Top is calculated as follows: ( (293 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 320 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gills Top is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 21 Jul 2025

We currently have two vacancies for care. Please contact Gills Top directly for further details.

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (11)

Meet the Team (0)

There are no Team Members posted yet

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gills Top to verify any information. View our terms and conditions. Gills Top has an Enhanced Service - more info.