Gills Top

Happy with everything, happy with the staff. It should be an outstanding home. The food portion is a little small but the food is excellent. Happy all-round.

Gills Top Care Home is friendly, very clean and welcoming and the staff are great. When Mum first arrived, straight from hospital, for respite care, the carers helped get her to her room and immediately asked if she wanted tea and biscuits - which were promptly provided, making Mum feel much better immediately. The food is freshly prepared and there is always a choice and the cake is excellent! Nothing is too much trouble and Mum is settling in nicely.

Could not have found a better home for Mum.

After looking at so many care homes and none of them feeling quite right and some absolutely terrible, my sister and I viewed Gills Top - straight away I was impressed with the place and the enthusiasm shown by the manager who showed us around. My first impression was of a homely atmosphere, everywhere was clean and tidy, the staff all seemed friendly and talkative and the rooms were a good size. Now, after my mother has been there for a couple of months and settled in there, I have absolutely no need to change my mind from my first impression. My mother is happy there and that is all that matters. Well done to all the staff there for taking such good care of Mum and for constantly making us welcome whenever we visit.

It is nice to leave Gills Top knowing that my parents are in safe and caring hands.

A great choice of care home if you're looking for care for a family member. Very homely atmosphere and can't fault the staff who go above and beyond to help both the resident and the family. They always keep in touch with us if there are any concerns. The home is lovely and clean and the premises are well looked after. Residents can also have some of their own possessions with them which is helpful in helping them settle in, making it a home from home. Meals can be provided either in the resident's room or in the communal dining room which, if the resident likes their own company, works well. There are lots of activities going on to provide stimulation, even external visitors bringing in something different. But back to the staff. My mum can sometimes display quite challenging behaviour but everyone is patient and kind and do their best to accommodate all situations. We are very pleased with the care provided and wouldn't hesitate in recommending Gills Top to anyone.

My nana needed some care in September 2022. The home manager and home administrator came to our home and undertook a really in-depth assessment of my Grandma and her needs. All the staff at Gills top are so kind and compassionate. My Grandma found the transition very difficult. The staff are so very understanding. I visit every day and Gills top is always clean, friendly and welcoming to me, my husband and our labrador Jess!

The premises are lovely and clean. Have had great feedback regarding the food. Would definitely recommend Gills Top.

I have been delighted with the care that my mother has received at Gills Top. She has been treated with dignity and consideration for her various needs. Gills Top has a very friendly and homely atmosphere and a great effort is made to provide entertainment for the residents.

It's always a worry when you place a beloved parent/husband in respite care for the first time. We knew we had found a gem from our first dealings with Gills Top staff, who have been nothing but kind and supportive. We now wouldn't put Dad anywhere else. He always really enjoys his respite holidays and we feel secure in the knowledge that he's in good hands.

Lovely environment, extremely clean. The staff and residents are very friendly and helpful. Enjoy coming and visiting my auntie knowing she is well cared for.

My dad was in Gills Top. My dad was happy at Gills Top, myself and my sister were happy with Dad's care. Thank you. Highly recommend Gills Top to anybody. Gills Top is very friendly, caring and treat everybody with respect. Gills Top is a lovely place to live.

Whilst only the briefest of time in Gills Top collecting my friend for our trip to the village, I found the staff to be friendly, courteous and caring. My friend took me to her room which was lovely - bright, airy and cheerful.

Knowing we needed to start the care home ‘journey’ by booking my mum in for two nights’ respite care and actually doing it were two very different things in my mind. However, with the help of the wonderful staff at Gills Top, in the end, it was all much easier than I had anticipated. From our very first visit, it was clear Gills Top sets the highest of standards in the homeliest of ways. It exudes warmth and kindness; there is a calmness that is instantly reassuring. On picking up my mum at the end of her mini-break it was very apparent that she had been extremely happy and settled at Gills Top and had made the most of her stay, joining in the many and varied activities, enjoying the lovely garden and most certainly savouring the food! Having interacted with the fantastic Gills Top team in the run-up to Mum’s stay, we had already known she was in very safe, amazingly patient and extremely caring hands, but witnessing the hugs as we left Gills Top sealed it for me - she'll be back!

I would highly recommend Gill Top.

Whilst I have not been allowed access to the main part of the home during the pandemic, the ensuite accommodation enjoyed by my mother is more than adequate. What is most striking is the friendliness and devotion to my mother of the staff. I cannot speak too highly of them. The care and concern of the staff are excellent. My only negative comment is the answerphone message which refers to a ring back, then this doesn't happen, which is understandable but perhaps the answerphone message should be amended.

My father spent the last two years of his life in Gills Top and I have no hesitation in recommending them. I never felt that it was anything but absolutely the right place for him. Alzheimer's meant that he gradually lost the ability to live at home alone, and eventually ended up in hospital with a broken hip after a fall. I visited a lot of care homes around the area, but the "vibe" of Gills Top immediately felt right to me, and the care he received from the brilliant staff proved me correct in that gut feeling. He was well looked after and fed, and while he wasn't a great one for activities, there was certainly lots of opportunity for interaction, and he was occasionally persuaded out for things like canal boat trips and fish & chips. The beautiful and comparatively remote rural location also means that staff tend to be quite long-term, so there isn't a constant turnover of new faces which would be confusing for someone with dementia. Great place, great, caring people.

The staff are always friendly. Good premises. Good feedback on the food. Clear examples of activities.

Thank you to all the staff involved who have made this process less stressful.

My dad recently moved to Gills Top and from my initial phone call through the settling in process this has been a very positive experience. The atmosphere is welcoming and all the staff are friendly and attentive. Dad receives a lot of support and care has been taken to assess his needs and to provide additional equipment. Communication is good and queries are dealt with appropriately. Visits are handled well in these difficult times. Staff are busy but are always cheerful and accommodating. There is a lovely family atmosphere in the house and the stimulation of being around people and taking part in activities is great. Dad has settled quickly and is comfortable and he feels lucky to be so well cared for. It's a relief to know that he is safe and well looked after in a lovely environment.