Gills Top

My nana needed some care in September 2022. The home manager and home administrator came to our home and undertook a really in-depth assessment of my Grandma and her needs. All the staff at Gills top are so kind and compassionate. My Grandma found the transition very difficult. The staff are so very understanding. I visit every day and Gills top is always clean, friendly and welcoming to me, my husband and our labrador Jess!

The premises are lovely and clean. Have had great feedback regarding the food. Would definitely recommend Gills Top.

I have been delighted with the care that my mother has received at Gills Top. She has been treated with dignity and consideration for her various needs. Gills Top has a very friendly and homely atmosphere and a great effort is made to provide entertainment for the residents.

It's always a worry when you place a beloved parent/husband in respite care for the first time. We knew we had found a gem from our first dealings with Gills Top staff, who have been nothing but kind and supportive. We now wouldn't put Dad anywhere else. He always really enjoys his respite holidays and we feel secure in the knowledge that he's in good hands.

Lovely environment, extremely clean. The staff and residents are very friendly and helpful. Enjoy coming and visiting my auntie knowing she is well cared for.

My dad was in Gills Top. My dad was happy at Gills Top, myself and my sister were happy with Dad's care. Thank you. Highly recommend Gills Top to anybody. Gills Top is very friendly, caring and treat everybody with respect. Gills Top is a lovely place to live.

Whilst only the briefest of time in Gills Top collecting my friend for our trip to the village, I found the staff to be friendly, courteous and caring. My friend took me to her room which was lovely - bright, airy and cheerful.

Knowing we needed to start the care home ‘journey’ by booking my mum in for two nights’ respite care and actually doing it were two very different things in my mind. However, with the help of the wonderful staff at Gills Top, in the end, it was all much easier than I had anticipated. From our very first visit, it was clear Gills Top sets the highest of standards in the homeliest of ways. It exudes warmth and kindness; there is a calmness that is instantly reassuring. On picking up my mum at the end of her mini-break it was very apparent that she had been extremely happy and settled at Gills Top and had made the most of her stay, joining in the many and varied activities, enjoying the lovely garden and most certainly savouring the food! Having interacted with the fantastic Gills Top team in the run-up to Mum’s stay, we had already known she was in very safe, amazingly patient and extremely caring hands, but witnessing the hugs as we left Gills Top sealed it for me - she'll be back!

I would highly recommend Gill Top.

Whilst I have not been allowed access to the main part of the home during the pandemic, the ensuite accommodation enjoyed by my mother is more than adequate. What is most striking is the friendliness and devotion to my mother of the staff. I cannot speak too highly of them. The care and concern of the staff are excellent. My only negative comment is the answerphone message which refers to a ring back, then this doesn't happen, which is understandable but perhaps the answerphone message should be amended.

My father spent the last two years of his life in Gills Top and I have no hesitation in recommending them. I never felt that it was anything but absolutely the right place for him. Alzheimer's meant that he gradually lost the ability to live at home alone, and eventually ended up in hospital with a broken hip after a fall. I visited a lot of care homes around the area, but the "vibe" of Gills Top immediately felt right to me, and the care he received from the brilliant staff proved me correct in that gut feeling. He was well looked after and fed, and while he wasn't a great one for activities, there was certainly lots of opportunity for interaction, and he was occasionally persuaded out for things like canal boat trips and fish & chips. The beautiful and comparatively remote rural location also means that staff tend to be quite long-term, so there isn't a constant turnover of new faces which would be confusing for someone with dementia. Great place, great, caring people.

The staff are always friendly. Good premises. Good feedback on the food. Clear examples of activities.

Thank you to all the staff involved who have made this process less stressful.

My dad recently moved to Gills Top and from my initial phone call through the settling in process this has been a very positive experience. The atmosphere is welcoming and all the staff are friendly and attentive. Dad receives a lot of support and care has been taken to assess his needs and to provide additional equipment. Communication is good and queries are dealt with appropriately. Visits are handled well in these difficult times. Staff are busy but are always cheerful and accommodating. There is a lovely family atmosphere in the house and the stimulation of being around people and taking part in activities is great. Dad has settled quickly and is comfortable and he feels lucky to be so well cared for. It's a relief to know that he is safe and well looked after in a lovely environment.

My mother came out of hospital in Shropshire and we had to find a care home near us as she was unable to look after herself. We are so pleased with Gills Top. Not only is it small but the staff are so caring and friendly. My mother has greatly improved and I know she is well looked after. We particularly like that the home is non-profit making and that was one of the deciding factors in choosing it.

Unexpectedly having to find residential care for my mum at Christmas during the coronavirus pandemic was not easy. However, the management staff at Gills Top were extremely understanding and could not have been more helpful in addressing our needs. We have not been able to visit inside the care home but the care my mum is receiving and the warmth and affection which the staff have for my mum is lovely to see. My mum is much calmer than she was before and it is a great comfort to know that she is safe.

Thank you Gills Top, we are so pleased to have found you

My mother-in-law arrived at Gills Top to a warm welcome and settled in very easily. She had the added bonus of her sister already living there which was a very good recommendation, it also made the adjustment from her own home easier. She has enjoyed all the activities within the home and also being involved in the wider community. The staff have provided excellent care and ensured she received additional equipment when required. This is only the start of her new life at Gills Top but so far it’s been a positive experience.

My Grandmother has recently moved into Gills Top and the staff have been amazing and have had such a quick response to make sure she has the medical care she needs to help her long-term and provisions to make her later years more comfortable. The staff have made her feel so welcome and have helped her move all her things in; even getting her huge rise and recliner chair into her room for her. She's very happy to know she is safe and will be looked after, and I feel comfortable knowing I can trust the staff and that my Grandma is in good hands. She is more able to see different places and see different people than she has been for the last two years. Excellent care and organisation so far.

Mum went to Gills Top in January during pandemic lockdown so unable to look round but the staff were very welcoming answering all our questions. Mum receives quality individual care by kind, dedicated team, nothing is too much trouble. The family are reassured that mum is happy and settled. The home is set in a beautiful area with a lovely garden setting and the room is comfortable.