Gills Top

Scar Street, Grassington, Skipton BD23 5AF
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9.9 89 Reviews
  • Gills Top, Skipton
Gills Top is located in the picturesque village of Grassington, providing quality care and facilities within a comfortable and relaxing environment.

The home is a short distance from the River Wharfe and enjoys an idyllic location within the Yorkshire Dales National Park. Gills Top is proud to have achieved Veteran Friendly Framework (VFF) accreditation to provide personally tailored support for veterans.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. The care team works closely with customers and their loved ones to create detailed care plans.

This ensures each individual’s health and care needs are continually met. Dementia care training is regularly provided for care staff to ensure their approach always reflects best practice.

Gills Top is operated by Anchor, which reinvests profits into its retirement and care homes, which allows them to ensure standards are high and exceed expectations.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1296
  • Self-Funded Residential Dementia Care: from £1296
  • RESPITE Self-Funded Residential Care: from £1296
  • RESPITE Self-Funded Residential Dementia Care: from £1296

Colleagues at Gills Top will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Gills Top to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Gemma Heaton (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Gills Top directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (27)

Visiting

  • Visitors are welcome at Gills Top

Parking

  • Onsite parking is available, including disabled spaces.

Gills Top Reviews (89)

Total of 89, showing 61-80
9.9

Gills Top has a Review Score of 9.9 (9.909) out of 10, based on 27 reviews in the last 2 years. Over all time Gills Top has 89 reviews.

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Review from Richard C (Son of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I knew the moment I visited Gills Top that we had found the right environment for our mother: that perfect balance of care and stimulation is perfect and I could not be more impressed! The entire team is amazing, particularly how they have so skillfully and calmly navigated care for the residents through
these exceptional times of lockdown. I know my mother is safe and happy; I know I can rest easy. Since January I have seen my mother flourish and return to a person I thought we'd lost for good. She is clearly enriched and stimulated by the environment and with such carefully scaffolded support she has been transformed. I wish I had known sooner, just how fantastic this care home is and that there is a happy life beyond living at home for elderly relatives. The whole family is delighted with our mother's care. A huge thank you to this outstanding team!

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Review from L H (Daughter of Resident) published on 18 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, caring and helpful staff in a warm and welcoming environment. The home provides an excellent level of care for its residents, and it is well managed by informative and experienced staff. The senior care staff are very approachable in dealing with any questions or request in an appropriate
and timely manner. I would recommend the home to anyone who has an elderly relative needing residential care.

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Review from P E (Son of Resident) published on 4 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very warm and welcoming in my mother's first week. Rooms and communal freshly decorated and very clean. Very friendly staff, respectful and lots of smiles.

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Review from J C (Daughter of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Gills Top for three months now and I have nothing but praise for it. She has stayed in several other homes all more expensive but the care and support have far exceeded the others whilst also offering excellent value for money. The staff are lovely incredibly professional while always
remembering that residents are individuals with different needs and wants that they bend over backwards to meet. I have been able to relax knowing mum is safe and really cared for. I literally can't find anything I would improve. Thanks so much for the peace of mind.

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Review from Jen J (Daughter of Resident) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Gills Top are amazing.
They are caring, professional, thoughtful and kind.
I am so glad that my mum is so well looked after by the team and their excellent manager.
Mum is very happy at Gills Top.
She feels well cared for and safe.
She does wish they had a cat but understands that
this is a personal thing and not everyone likes animals.
A pet may be a good idea?

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Review from Lesley S (Daughter of Resident) published on 21 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Gills Tops a cheerful, happy place, nothing is too much trouble.

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Review from Celia G (Sister of Resident) published on 21 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with all types of care. The home is kept very clean and pleasant to visit. I understand meals are good and from a varied menu. Varied activities. Lovely setting, garden etc. Doesn't have a 'smell' of a care home. Management good. Outings arranged.

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Review from Carole P (Resident) assisted by family/friend published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was found to be looked after with great care and attention. I also found it very clean and tidy and very well run. All the food was served in-house and was up to a very good standard.

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Review from Frances L (Daughter of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went into Gills Top in November last year. Initially went in for a couple of weeks respite but realised that he was struggling with his walking at home, and we decided it was best for him to stay there. Very clean place, the homemade food was lovely according to my dad. Seemed very happy with
all the staff. Dad didn't join in many activities but that wasn't through the want of trying by the staff!
Mainly because there were all ladies as residents and he didn't feel comfortable joining in.

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Review from Frances B (Daughter of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Gills Top for two and a half years. During that time she was treated with kindness. Wonderful care, respect and dignity by the staff. Her room and the public rooms were kept clean and tidy. The meals were good and appetising. Mum's personal care, washing, baths etc was supervised
and she was always clean and smart.
Activities were regularly organised at the home. Also trips and local outings. During the final weeks of mum's life, she could not have been looked after any better anywhere. The staff were wonderful. Nothing was too much trouble to them.
As a visitor, I was always made very welcome and felt like a member of the Gills Top family.

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Review from Christine L (Wife of Resident) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in respite care and I accompanied him as his carer. The home at Gills Top is first class. The staff are marvellous, they work very hard and nothing is too much trouble. They are friendly and welcoming. They treat all the residents with care and support. They respect everyone's right to
dignity and show a great deal of patience and compassion. Anchor and residents are very blessed to have an excellent team like them. Food is excellent too.

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Review from Edward S (Friend of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gills Top is an excellent home for the elderly. The home is clean and tidy, the staff are helpful and friendly and the food is good.

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Review from James H (Son of Resident) published on 12 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I visited my mother last weekend. Ever since she has been at the home we have been impressed with the quality of care she has received. On this occasion, with a recent fracture to her arm after a fall during the night, we came away totally reassured that she is receiving the best possible
care. The staff could not have been more helpful and attentive and their concern for her welfare was evident throughout our visit which extended from late morning and over lunch. On every visit, we have been impressed by the continuity of care that carers are obviously well trained and motivated staff a real tribute to the manager. My mother has told us she loves living at the home and always tells us of the activities laid on for residents. The home is warm and cosy and we're grateful mum is in such good hands.

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Review from Susan A (Wife of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to the Gills Top, Scar Street for respite due to him having had a fall at home and I needed surgery to my back. I found all the staff very professional in their approach to my husband i.e. washing, food, personal care, room clean and tidy and always with a smile and always made
me and my friends and family very welcome. Long may we have Anchor Homes!

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Review from Judith C (Friend of Resident) published on 20 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is always a friendly atmosphere as one enters the home. It is very much care for the individual's needs. The catering appears to be excellent.

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Review from D H (Daughter-in-law of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my mother-in-law nothing too much trouble whether it is for her or my family. It is so homely and clean lots going on to stimulate the residents. Every member of staff is always smiling and looks happy with their work. Always helpful and keen to ask if everything is ok. They deal
with individual food requirements and ages of residents.

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Review from Richard H (Son of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything that my mother needs have been taken care of. The staff are always attentive nothing is too much trouble. The facilities are clean and well maintained.

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Review from Ruth S (Friend of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is happy here and that is all I am bothered about. Bedrooms could be made into bed-sitters.

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Review from M W (Friend of Resident) published on 13 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend who I have known all my life has been in the above care home for the last two to three years.
I have visited her regularly and have found the home immaculate.
The staff are all very friendly.
The residents are very well cared for by all.

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Review from Catherine R (Daughter of Resident) published on 5 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, friendly, enthusiastic staff made our time at Gills Top a thoroughly enjoyable experience. Every effort was made to ensure that we wanted for nothing - we were made so welcome.
The warm atmosphere, lively banter, range of activities and truly fantastic food made it a real home from home.
I
think Mum would have liked to stay!
The kindness shown to us and the concern for my needs as well as my mums was really touching.

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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Gills Top is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Gills Top is calculated as follows: ( (293 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 320 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gills Top is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 21 Jul 2025

We currently have two vacancies for care. Please contact Gills Top directly for further details.

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