Gills Top

My mother came out of hospital in Shropshire and we had to find a care home near us as she was unable to look after herself. We are so pleased with Gills Top. Not only is it small but the staff are so caring and friendly. My mother has greatly improved and I know she is well looked after. We particularly like that the home is non-profit making and that was one of the deciding factors in choosing it.

Unexpectedly having to find residential care for my mum at Christmas during the coronavirus pandemic was not easy. However, the management staff at Gills Top were extremely understanding and could not have been more helpful in addressing our needs. We have not been able to visit inside the care home but the care my mum is receiving and the warmth and affection which the staff have for my mum is lovely to see. My mum is much calmer than she was before and it is a great comfort to know that she is safe.

Thank you Gills Top, we are so pleased to have found you

My mother-in-law arrived at Gills Top to a warm welcome and settled in very easily. She had the added bonus of her sister already living there which was a very good recommendation, it also made the adjustment from her own home easier. She has enjoyed all the activities within the home and also being involved in the wider community. The staff have provided excellent care and ensured she received additional equipment when required. This is only the start of her new life at Gills Top but so far it’s been a positive experience.

My Grandmother has recently moved into Gills Top and the staff have been amazing and have had such a quick response to make sure she has the medical care she needs to help her long-term and provisions to make her later years more comfortable. The staff have made her feel so welcome and have helped her move all her things in; even getting her huge rise and recliner chair into her room for her. She's very happy to know she is safe and will be looked after, and I feel comfortable knowing I can trust the staff and that my Grandma is in good hands. She is more able to see different places and see different people than she has been for the last two years. Excellent care and organisation so far.

Mum went to Gills Top in January during pandemic lockdown so unable to look round but the staff were very welcoming answering all our questions. Mum receives quality individual care by kind, dedicated team, nothing is too much trouble. The family are reassured that mum is happy and settled. The home is set in a beautiful area with a lovely garden setting and the room is comfortable.

My adopted aunt is very happy at Gills Top. The home is small and welcoming and the staff are very dedicated and kind. The garden is lovely and the rooms are very comfortable. There is a varied programme of events.

Mum went to Gills Top just before lockdown, so I wasn't able to see her. The staff kept me informed and were very kind when I rang. I felt confident she was well cared for. I have since been able to sit with Mum in the garden; it was lovely. The staff are amazing with Mum who is 93 and has dementia. I cared for Mum for a long time, and it is such a relief to know she is in such a great home.

My mother has been in the care home since March, and in all this time, I can only praise the staff at the home for their continued support in what has been for everybody a very testing time. The home and staff have gone to extreme lengths to make the residents and family as welcome as possible.

I cannot put into words the gratitude we have towards the team, particularly during the pandemic. They have put their own lives, and their families at risk, to ensure that our loved ones remain healthy. Thank you.

The care at Gills Top is outstanding in every way. The place itself is extremely polished and smart, the staff are thoughtful and extremely caring, treating residents as though they are their own family members and the activities they arrange are superb. My mother-in-law likens it to a hotel with top food - and it is! There is a warm welcome the minute you walk through the door - nothing is too much trouble. And in these unprecedented of times, the home has gone above and beyond in every possible way. Communication and transparency is key and this has been excellent too during this tough time. Bravo Team! Exceptional.

We knew that when we found Gills Top for mum, we had found the best place for her and we didn't need to look anymore; we have been so right. Especially throughout the current situation; we have felt so reassured to know that Mum is receiving the best care from a great team of highly professional carers. Their dedication to their work is so evident, and we cannot thank them enough for all they do.

I knew the moment I visited Gills Top that we had found the right environment for our mother: that perfect balance of care and stimulation is perfect and I could not be more impressed! The entire team is amazing, particularly how they have so skillfully and calmly navigated care for the residents through these exceptional times of lockdown. I know my mother is safe and happy; I know I can rest easy. Since January I have seen my mother flourish and return to a person I thought we'd lost for good. She is clearly enriched and stimulated by the environment and with such carefully scaffolded support she has been transformed. I wish I had known sooner, just how fantastic this care home is and that there is a happy life beyond living at home for elderly relatives. The whole family is delighted with our mother's care. A huge thank you to this outstanding team!

Friendly, caring and helpful staff in a warm and welcoming environment. The home provides an excellent level of care for its residents, and it is well managed by informative and experienced staff. The senior care staff are very approachable in dealing with any questions or request in an appropriate and timely manner. I would recommend the home to anyone who has an elderly relative needing residential care.

Very warm and welcoming in my mother's first week. Rooms and communal freshly decorated and very clean. Very friendly staff, respectful and lots of smiles.

Mum has been in Gills Top for three months now and I have nothing but praise for it. She has stayed in several other homes all more expensive but the care and support have far exceeded the others whilst also offering excellent value for money. The staff are lovely incredibly professional while always remembering that residents are individuals with different needs and wants that they bend over backwards to meet. I have been able to relax knowing mum is safe and really cared for. I literally can't find anything I would improve. Thanks so much for the peace of mind.

A pet may be a good idea?

Gills Tops a cheerful, happy place, nothing is too much trouble.

I am very happy with all types of care. The home is kept very clean and pleasant to visit. I understand meals are good and from a varied menu. Varied activities. Lovely setting, garden etc. Doesn't have a 'smell' of a care home. Management good. Outings arranged.

I was found to be looked after with great care and attention. I also found it very clean and tidy and very well run. All the food was served in-house and was up to a very good standard.