The Millings

5 North End, Bedale DL8 1AF
Review Us
9.3 93 Reviews
  • The Millings, Bedale
The Millings is a 36-bed care home situated in a stunning former rectory in the heart of the pretty market town of Bedale, North Yorkshire.

The home provides long-term, short-term and respite care, and is rated as Outstanding by the Care Quality Commission (March 2021).

Residents benefit from en-suite bedrooms and can also enjoy a rage of lounges and dining rooms which boast views of The Millings' lovely outside space.

A carefully designed activity programme focuses on boosting positive physical and mental wellbeing with something to engage each person.

Real friendships grow and thrive at the care home between residents, staff, family and friends.

Care Provided by The Millings

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1275 – £1530
  • RESPITE Self-Funded Residential Care: £1275 – £1530

Our weekly fees start from the price shown. For a bespoke quotation, please get in touch.

These prices are only a guideline, please contact The Millings to find out the exact price for your requirements.

Contact The Millings to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Millings to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Bryony Lock (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015
  • Number of floors: 1

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (4)

Visiting

  • Visitors are always welcome, the fresh coffee is always on.

Parking

  • Parking is available onsite

9.3

The Millings has a Review Score of 9.3 (9.300) out of 10, based on 9 reviews in the last 2 years.
Over all time The Millings has 93 reviews.

Overall Experience
  • 87
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Date Published
  • 93
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Reviewer Connection to The Millings
  • 34
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Total of 93, showing 81-93
Review from C P (Cousin of Resident) published on 3 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly and caring environment. More like a hotel than a home for the elderly. Residents are treated by the staff as family at all times.
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Review from C R G (Resident) assisted by family/friend published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would certainly recommend The Millings. I have been well looked after since I arrived in January. The staff are friendly, efficient and caring.
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Review from Dave C (Son-in-law of Resident) published on 17 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law lived here since December 2014. She died recently aged 95. The standard of care and atmosphere here gave her the best possible quality of life. As she became frailer both mentally and physically, the staff seamlessly changed their care and attention to ensure her integrity and independence
were sustained as far as was possible. Her priorities and desires were theirs and she was able to continue to make her own decisions as much as possible.
In addition to a full, voluntary, programme of regular activities there is an endless supply of 'one-off' events and outings - all suitable for the residents and organised to ensure maximum enjoyment and availability. All the staff are unstinting in their efforts of work with, listen to and respond to any requests from relatives.
This year as my mother in law's health failed and in the last two weeks of end-of-life care, the love and care given made a huge difference at a difficult time which allowed a good death.
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Review from Keith D (Son-in-law of Resident) published on 28 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Millings is a very friendly, well run home. The staff are all very caring and nothing is too much trouble.
This is a big change for my father in law and he could not be being treated any better.
Fantastic place, he would like more activities geared for men.
Reply from Lou Squires, Managing Director at The MillingsThank you for your lovely feedback Keith and your great suggestion regarding activities geared for men. We always try to be fully inclusive with the activities organised by our three super Activity coordinators however, we appreciate that we now have a larger group of male residents than ever before. We have introduced a 'Men's group' who kicked off with a visit to the Motorcycle venue at Manor Cafe in Bellerby. The visit was great fun and there are many suggestions for other activities (with a few pub stops) in the near future. Once again, thank you for your great suggestion.
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Review from Richard S (Son-in-law of Resident) published on 8 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law went into The Millings nearly a month ago. The staff have been excellent throughout and made special efforts to ensure she settled in quickly. Some care homes fall short of acceptable standards and receive deserved bad press and hopefully appropriate sanction. The Millings is above
the category and we wholeheartedly recommend them to look after loved ones who need a little help to enjoy their later years.
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Review from Jean L (Resident) assisted by family/friend published on 11 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent place to go to. Able to walk in the grounds and sit out in the sunshine.
Lucky to have a nice place.
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Review from James G (Brother of Resident) published on 11 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant!
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Review from A E (Daughter of Resident) published on 11 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A well run home providing activities and stimuli for residents. Friendly and helpful staff.
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Review from Judith S (Relative of Resident) published on 25 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed by the friendliness and welcome provided. A great deal of time was dedicated to the initial assessment and then our preliminary visit. This was so important for us both and the emphasis was very much on the individual and their specific needs and requirements. The decor is
very tasteful and the bedrooms and facilities are beautifully maintained. Lovely gardens for residents to use. I can vouch for the quality of the food as well. The residents I spoke to were very happy living in The Millings. To be recommended.
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Review from Stephen (Son of Resident) published on 4 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has recently made the difficult move away from his home in Bradford and moved to the Millings in Bedale so that he could be closer to his family. The staff at the Millings have made the transition seamless and painless. In the few weeks of moving he has improved in both health and stability;
able to walk freely around the beautiful gardens without the aid of his trusty Lekki pole.
The food is beyond reproach and my father loves the variety and quality. A major secret to the success at the Millings is the excellent activity programme. They are committed to engaging all members of the home to enjoy some level of activity and interaction which is beneficial to their health and well-being. Thank you to all the staff and helpers.
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Review from June C (Resident) published on 8 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff. They try and fill your day with activities to occupy us. We have freedom of choice and don't feel regimental. I feel this is as good a home as we would get. Feels like home.
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Review from Sheila F (Resident) published on 8 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All I can say is that I am extremely comfortable here. The staff are very kind and I have lots of fun here.
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Review from Valerie O (Resident) published on 3 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Millings provided me with excellent care when I needed it the most. Staff are very caring and the food and laundry all excellent. Cleanliness is first class. Activities were first class and stimulating. The staff are very friendly and happy in their work.
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Current Review Score: 9.3 (9.300)

Overview of Review Score

The Review Score of 9.3 (9.300) out of 10 for The Millings is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.650 for The Millings is calculated as follows: ( (74 Excellents x 5) + (18 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 100 Ratings = 4.65
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.65 Points relating to the number of positive Reviews for The Millings is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 = 3.65
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 May 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

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Meet the Team (2)

Bryony

Bryony Lock

Job Title: Registered Manager Joined: 2021

Bryony has worked in care for over 15 years and joined The Millings in 2009. She became Manager in 2024 after two years as our Deputy Manager.

Jackie

Jackie Golding

Job Title: Deputy Manager Joined: 2015

Jackie has worked in care for over 18 years and has been at The Millings for ten years.

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