The Millings

5 North End, Bedale DL8 1AF
Review Us
9.3 93 Reviews
  • The Millings, Bedale
The Millings is a 36-bed care home situated in a stunning former rectory in the heart of the pretty market town of Bedale, North Yorkshire.

The home provides long-term, short-term and respite care, and is rated as Outstanding by the Care Quality Commission (March 2021).

Residents benefit from en-suite bedrooms and can also enjoy a rage of lounges and dining rooms which boast views of The Millings' lovely outside space.

A carefully designed activity programme focuses on boosting positive physical and mental wellbeing with something to engage each person.

Real friendships grow and thrive at the care home between residents, staff, family and friends.
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Care Provided by The Millings

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1275 – £1530
  • RESPITE Self-Funded Residential Care: £1275 – £1530

Our weekly fees start from the price shown. For a bespoke quotation, please get in touch.

These prices are only a guideline, please contact The Millings to find out the exact price for your requirements.

Contact The Millings to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Millings to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Bryony Lock (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015
  • Number of floors: 1

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (4)

Visiting

  • Visitors are always welcome, the fresh coffee is always on.

Parking

  • Parking is available onsite

The Millings Reviews (93)

9.3

The Millings has a Review Score of 9.3 (9.300) out of 10, based on 9 reviews in the last 2 years.
Over all time The Millings has 93 reviews.

Overall Experience
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Date Published
  • 93
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Reviewer Connection to The Millings
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Total of 93, showing 61-80
Review from A C (Daughter of Resident) published on 1 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Millings always looks smart and clean and great care is taken to make sure it always smells clean too.
The staff are cheerful and from the domestic staff to the carers, they all talk and interact with the residents.
The staff I've known for a long time have come to feel like friends.
As my father
has needed more support, the staff at The Millings have stepped in and increased the levels of care as needed.
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Review from Stuart S (Son of Resident) published on 15 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has now been a resident for seven months and has now settled in well. Before deciding on The Millings I visited several other homes in the area and chose The Millings because it was head and shoulders above any other home. There is a lovely atmosphere throughout the home and on my regular
visits, I have always found the staff to be very friendly and helpful. Mam is very well looked after and is happy at The Millings.
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Review from Rhona P (Daughter of Resident) published on 15 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had heard a lot about The Millings in recommendations but all of our expectations have been exceeded. The level of care, the staff's level of understanding in the complex path of elderly care has been outstanding. They have helped my mum and myself on every level. Nothing has been too much trouble.
They have taken so much time to get to know my mum and provide for her an excellent level of care. Thank you seems too small a phrase to express our gratitude, but know it is heartfelt.
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Review from V H (Resident) published on 1 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived in The Millings for 2 years and cannot fault it.
The staff are angels and nothing is too much trouble for them.
The owners are frequently on site and take a great personal interest in all of us and are constantly making improvements.
It is a lovely old building and the beautiful gardens
are a bonus.
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Review from B G (Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Comfortable, good food, good staff and friendly. Nothing to grumble about.
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Review from G R (Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Settled in well.
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Review from Eric A (Resident) published on 15 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing to complain about.
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Review from A B (Friend of Resident) published on 15 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited The Millings over many years and have always found staff polite and helpful to both myself and residents. The residents love to chat and are also very welcoming.
The atmosphere is always cheerful. Meals are very good and they offer a choice if needed.
It is a lovely residential home
with lots of activities and events going on with interesting variety.
Crafts, outings, coffee mornings and even some residents get support to do marathons.
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Review from M G (Respite Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very nice and warm environment. Staff excellent. Food nice and tasty with a good variety.
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Review from J P (Son of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As my relative has only been in the home for a couple of weeks, we have not had a great deal of experience of the home, but what we have seen so far has been excellent in every way.
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Review from Patricia B (Daughter of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, amazing staff and beautiful surroundings. Can't fault it in any way.
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Review from Jane H (Daughter of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is happy, comfortable and cosy in The Millings. This is definitely a care home, not just residential and I think I will be living there myself in 30 years time!
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Review from Debbie R (Granddaughter of Resident) published on 10 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Out of all the homes we visited The Millings is the exception above the rest, the friendly staff, beautiful rooms and decor and above all the way they interact with each individual resident make it feel like home for them. I will be putting my name down when I need to move into a care home.
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Review from Julie C (Daughter of Resident) published on 10 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident of The Millings since late June 2017. All the staff have made her very welcome and she has settled well. All her needs are catered for and they are very aware of all the residents. The activities are wide and varied which covers all the needs and are always taken with great
enthusiasm. In fact, The Millings is like a country hotel for older people!
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Review from Janet B (Daughter of Resident) published on 9 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise The Millings enough for their care and attention to detail for the care they show to the residents. The staff go above and beyond their duty of care as nothing is too much trouble. Whenever I visit I hear laughter and fun being the order of the day! I haven't sampled the food but I am
informed that it is of the best quality, being like home cooking and very nicely presented. Overall a home from home which is all we could wish for.
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Review from Debra S (Daughter-in-law of Resident) published on 9 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law moved into The Millings in January 2015 following a dementia diagnosis and being able to cope living alone. The transition was very easy and she settled very quickly. All the staff are really caring and look after her so well. The food is great and all the social activities keep her
busy and she enjoys. This has made the situation so easy for my husband to deal with.
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Review from Sylvia D (Niece of Resident) published on 8 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my auntie moved to The Mullings, she is much happier and content, and each time I visit her I go home a happy person as I know she is well looked after and happy.
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Review from Susan S (Daughter of Resident) published on 5 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 103-year-old mother has been a resident of The Millings for many years and has been very happy there. She feels that the staff are her friends and that The Millings is her home.
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Review from Rosemary T (Daughter of Resident) published on 4 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For almost three years The Millings has provided a comfortable, friendly home for my mother who had become unable to remain in her own home. Mum is assisted as necessary with needs and encouraged by the staff to remain as independent as possible, despite suffering debilitating sight loss and mobility
issues. She enjoys the varied choice of appetising meals provided and importantly she takes these in the dining room with the company of other residents. There are many stimulating activities, outings to places of interest or visits by outside agencies to The Millings. Together with the "behind the scenes" network of staff employed at the home, this is a dynamic and forward thinking residence for those who live there and those who visit.
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Review from A B (Daughter of Resident) published on 3 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring and stimulating environment for all residents.
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Current Review Score: 9.3 (9.300)

Overview of Review Score

The Review Score of 9.3 (9.300) out of 10 for The Millings is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.650 for The Millings is calculated as follows: ( (74 Excellents x 5) + (18 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 100 Ratings = 4.65
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.65 Points relating to the number of positive Reviews for The Millings is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 = 3.65
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 May 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (2)

Bryony

Bryony Lock

Job Title: Registered Manager Joined: 2021

Bryony has worked in care for over 15 years and joined The Millings in 2009. She became Manager in 2024 after two years as our Deputy Manager.

Jackie

Jackie Golding

Job Title: Deputy Manager Joined: 2015

Jackie has worked in care for over 18 years and has been at The Millings for ten years.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Millings to verify any information. View our terms and conditions. The Millings has an Enhanced Service - more info.