The Millings

5 North End, Bedale DL8 1AF
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9.3 93 Reviews
  • The Millings, Bedale
The Millings is a 36-bed care home situated in a stunning former rectory in the heart of the pretty market town of Bedale, North Yorkshire.

The home provides long-term, short-term and respite care, and is rated as Outstanding by the Care Quality Commission (March 2021).

Residents benefit from en-suite bedrooms and can also enjoy a rage of lounges and dining rooms which boast views of The Millings' lovely outside space.

A carefully designed activity programme focuses on boosting positive physical and mental wellbeing with something to engage each person.

Real friendships grow and thrive at the care home between residents, staff, family and friends.
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Care Provided by The Millings

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1275 – £1530
  • RESPITE Self-Funded Residential Care: £1275 – £1530

Our weekly fees start from the price shown. For a bespoke quotation, please get in touch.

These prices are only a guideline, please contact The Millings to find out the exact price for your requirements.

Contact The Millings to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Millings to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Bryony Lock (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015
  • Number of floors: 1

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (4)

Visiting

  • Visitors are always welcome, the fresh coffee is always on.

Parking

  • Parking is available onsite

The Millings Reviews (93)

9.3

The Millings has a Review Score of 9.3 (9.300) out of 10, based on 9 reviews in the last 2 years.
Over all time The Millings has 93 reviews.

Overall Experience
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Date Published
  • 93
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Reviewer Connection to The Millings
  • 34
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Total of 93, showing 21-40
Review from Andy S (Son of Resident) published on 7 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Millings is perfect. It has the feel of a country hotel, the staff are fantastic and my mum has settled in well, especially with a few home comforts around her in her room. I know she is safe, well cared for and happy, which is all I could hope for.
Reply from Lou Squires, Managing Director at The MillingsThank you, Andy, for your lovely review. The team work so hard to make the home beautiful. Your mum has settled really well and enjoys her time sitting with the other residents having chats and putting the world to rights. I will pass your feedback on to the team. Thank you, Christine.
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Review from Brendan H (Son of Resident) published on 7 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the start of our enquiry (July) and up to the present day (where my mother has been a resident for 2 months), I have to honestly state that our expectations have been fully met. The home is well furnished, maintained and is very functional. It is in an excellent location in Bedale which really
helps when one can take Mum out and have a change when we visit - whether that be in the nearby park or enjoying a cream bun from the local bakers! The staff are excellent - always willing to help, engage and be available (sometimes at short notice) to discuss my mother's welfare or address my questions.
Everything is transparent and having had Mum stay in a previous residential home, I am absolutely confident that the Millings gives Mum a comfortable, safe, friendly and enjoyable environment. All credit to the manager and the staff team.
Reply from Lou Squires, Managing Director at The MillingsThank you so much for your review, it's lovely to hear that you feel your mum is enjoying being with us. The staff work very hard to ensure all residents are comfortable, safe and enjoying their stay with us. The park is lovely and I know your mum enjoys going out with the well-being team to the park and also exploring our lovely gardens too. I will ensure I let them know your feedback. Christine (Registered Manager)
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Review from K C (Daughter of Resident) published on 6 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was very fortunate to have the opportunity to start her temporary care at The Millings, following a move from hospital. She is very happy and has decided to make a permanent move here. The friendliness of all the staff has helped her decision. A huge thank you to everyone.
Reply from Lou Squires, Managing Director at The MillingsThank you so much for your lovely review , it's a pleasure having your mum at The Millings and we're delighted that she decided to stay with us.
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Review from Colin F (Son of Resident) published on 16 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at The Millings for 10 months now and since his arrival he has received wonderful care. The home is kept extremely clean, tidy and decorated to a high standard. All staff treat him with respect ensuring all his needs are met. I am always made welcome when I visit and updated
on Dad's health. When there has been any correspondence received by Dad that required my action, the staff have contacted me promptly so things can be sorted quickly. I am kept well informed of all activities that going on at the home on a weekly basis that vary from watercolour painting and singalongs to carpet bowls and board games. Dad is very happy and is extremely well looked after.
Reply from Lou Squires, Managing Director at The MillingsThanks, Colin, that's so lovely to hear and it's a pleasure having your father as part of our community.
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Review from Shelagh M (Daughter of Resident) published on 10 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience from initially enquiring and viewing the Millings right through to the day my 93-year-old mother was received and cared for at the Millings was second to none. The manager and all her team made sure that my mother was welcomed with open arms. It is a great comfort to know that she is
now being cared for in a loving, respectful and compassionate environment. The manager and her team could not do enough and went beyond the extra mile to ensure that my mother is comfortable, safe, and cared for. She has everything to assist her in making her feel at home.
Reply from Lou Squires, Managing Director at The MillingsThank you so much for the lovely review Shelagh, it's a pleasure having your mother staying with us. Christine and her team work hard to make what can be a huge transition as comfortable and reassuring as possible. I'll be sure to share your feedback with them.
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Review from Jude N (Stepdaughter of Resident) published on 14 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepfather has settled very well into the Millings now and has been cared for extremely well by all staff he comes into contact with. Although he has several health challenges, he has definitely improved physically now that his medication and dietary needs are looked after. His room and all areas
are cleaned and kept pristine at all times, as are the gardens which he enjoys, when possible. Well done everyone at The Millings, you do a fabulous job.
Reply from Lou Squires, Managing Director at The MillingsThanks so much for such a wonderful review Jude, it's a pleasure having your dad as part of our community and we're thrilled that our lovely gardens are bringing so much pleasure to us all. My mum is the gardener and has done a super job, she loves to see the residents enjoying the sunshine amongst the flowers.
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Review from Jane N (Daughter of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We needed to find a respite home for Dad quickly as Mum fell unexpectedly and fractured her femur and The Millings sprung to mind as we live in Bedale. We took Dad for a visit and were overwhelmed by its appearance. It is immaculate and looks just like a five-star hotel. Dad decided it was the place
for him and he moved in last Saturday. They are very accommodating and are willing to work his meal times around him being absent on an afternoon to go and visit Mum and his tea is ready for him on his return. Dad has been there less than a week now and the care he is given is second to none. The food is also amazing - Dad has said he will need a larger pair of trousers as it is so good. I would definitely recommend The Millings and it’s very caring staff to anyone looking for a care home.
Reply from Lou Squires, Managing Director at The MillingsThank you so much for such a wonderful review Jane, the comment about the larger pair of trousers made me chuckle. The food is lovely and very moreish. It's a real pleasure having your dad stay with us.
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Review from Tim W (Grandson of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear grandmother, who is over 100, has now been at The Millings for a month and is being very well cared for so it's about time I wrote this review. I want to thank The Millings for responding better than any of more than 10 other Care Homes in the area that I contacted with an urgent enquiry as
to whether they would be able to provide recuperative (and potentially long term) care for my grandmother. At the time, she was in hospital following a fall and considered medically fit for discharge but not safe to return home without 24 hour care in place i.e. she was considered to be "bed blocking". If The Millings had not come to the rescue, she would have had to wait for a place on a rehabilitation ward. I perish to think what harm further enforced bed rest might have caused. The Millings truly justifies the accolade "outstanding" because it was the only place which didn't hesitate because of her age, but got on with assessing her needs and making arrangements for her arrival.
Reply from Lou Squires, Managing Director at The MillingsThank you Tim so much for your lovely review, I'm sure it may help to reassure relatives who find themselves in similar circumstances. It's a real pleasure having your grandmother as part of our community.
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Review from L S (Daughter of Resident) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has only been a resident for a short while but from his first visit, he was clear that he wanted to come and stay, without looking elsewhere. The standards of cleanliness and décor are outstanding and everyone was so welcoming. Dad has settled in well and especially loves the garden and being
able to join in activities where he is able. Knowing that he is in a safe environment where he is well looked after is so important, especially as I will be living some distance away. Thank you to all the team.
Reply from Lou Squires, Managing Director at The MillingsThank you so much for your kind comments. I have shared them with the team. It's a real pleasure having your dad as part of our community.
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Review from R D (Daughter of Resident) published on 6 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my Dad at The Millings in April on a trip from Australia and the staff went out of their way to accommodate me despite all the Covid issues. I managed to see my Dad every day in a two week period and it was lovely to see how well cared for he was and to interact with the staff and get to know
them a little. Happy my Dad is in a great place with good care and excellent food. He’s a long way away from me, so knowing he is being well looked after is a comfort.
Reply from Lou Squires, Managing Director at The MillingsThank you so much for your kind words, I know that your dad loved your visit. We hope to see you again soon!
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Review from Sue A (Daughter of Resident) published on 9 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was very against going near a care home and very grudgingly went in to give us a week's respite. Whilst she did struggle to integrate in a week with long term residents, which is not surprising, she had nothing but praise for the staff and the facilities. She said that every member of staff was
attentive, friendly and chatty. Her bed was very comfortable, and she was totally happy with the quality of the surroundings and the service.
Well done, The Millings.
Reply from Lou Squires, Managing Director at The MillingsThank you so much for your lovely review and kind words. It was a pleasure taking care of your mum; she is welcome anytime! Thanks again.
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Review from Tim S (Son of Resident) published on 27 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Millings is a high-end residential care home with impeccable credentials and it shows. My parents both moved in today. The staff could not have been more welcoming, professional and helpful, It really does have that home from home feel. Their rooms are lovely. Nothing is too much bother for the
staff, who appear to genuinely care about their residents. Being Friday, my parents really enjoyed the fish and chips!
Reply from Lou Squires, Managing Director at The MillingsThank you so much Tim, what a lovely review. We are delighted your parents have joined us. They did pick a good day to move in, the fish and chips are lovely.
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Review from L W (Granddaughter of Resident) published on 31 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Granny had a lovely, sunny room overlooking the beautiful garden. It was scrupulously clean and comfortable. My highest praise is reserved for the staff, who were always welcoming and cheerful with visitors and never-endingly kind and patient, willing, gentle and thoughtful with the residents. Nothing
was too much trouble. Thank you all.
Reply from Lou Squires, Managing Director at The MillingsThank you so much for your wonderful comments Lucy, they are very much appreciated and mean a great deal to us all.
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Review from C B (Son of Resident) published on 13 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot praise The Millings highly enough. Our father has been a resident since mid-2019 and the standard of care through this residency has been excellent. Carers spend time with the individuals making them feel special. During the recent Covid-19 situation, all the staff have taken extra precautions,
keeping our precious loved ones safe and well.
Reply from Lou Squires, Managing Director at The MillingsThankyou so much for your lovely review, it is so much appreciated by us all.
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Review from Jane C (Daughter of Resident) published on 1 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum went into The Millings as she was struggling to manage on her own at home.
They got on top of her pain management and helped her get her strength and confidence back to go home again.
Reply from Lou Squires, Managing Director at The MillingsThank you so much for your feedback. We really appreciate how important home can be and our team will work hard to support residents to return there if it’s their wish. Thanks for taking the time to give us the feedback., I’ll share it with the team.
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Review from K B (Friend of Resident) published on 16 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff were kind and considerate in all aspect of my friends care. They helped him to settle in. Visits were made easy for myself in very difficult circumstances.
All in all, a first-class service.
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Review from V B (Resident) published on 10 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, caring, considerate staff. Can't want for anything living here. Impossible to compare value for money with a similar establishment, as no experience of them. To me, the way everything that is run here, is excellent.
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Review from Dorothy D (Resident) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Millings is an excellent care home but has the atmosphere of a small country hotel. It is a fine old building which has been decorated and furnished with great taste. I will definitely recommend The Millings to all my friends.
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Review from Jill M (Friend of Resident) published on 5 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We always knew that The Millings was the best care home in the area. When my neighbour and friend needed care, it was the first place we thought of, and we were lucky they were able to accommodate her, and we have not been disappointed. The staff are all extremely friendly and go above and beyond to
make the residents feel at home with their care to keep them happy and safe with lots of daily activities.
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Review from Valerie H (Stepdaughter of Resident) published on 30 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our relative has been a resident at The Millings for many years now, and her care has always been excellent. During the pandemic, we have been able to have weekly visits and have seen her in a "bubble" supplied by the home, which has worked extremely well. The staff have remained cheerful throughout
all the crisis.
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Current Review Score: 9.3 (9.300)

Overview of Review Score

The Review Score of 9.3 (9.300) out of 10 for The Millings is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.650 for The Millings is calculated as follows: ( (74 Excellents x 5) + (18 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 100 Ratings = 4.65
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.65 Points relating to the number of positive Reviews for The Millings is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 = 3.65
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 May 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (2)

Bryony

Bryony Lock

Job Title: Registered Manager Joined: 2021

Bryony has worked in care for over 15 years and joined The Millings in 2009. She became Manager in 2024 after two years as our Deputy Manager.

Jackie

Jackie Golding

Job Title: Deputy Manager Joined: 2015

Jackie has worked in care for over 18 years and has been at The Millings for ten years.

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