
There are lots of activities for her to do and she is always treated with dignity by all the staff.Janet E(Daughter of Resident/Service User)

Pleasant place. Friendly staff, very homely and clean.Christine E(Sister of Resident/Service User)

All staff provide excellent care and I am regularly updated where relevent.C D(Niece of Resident/Service User)

There are lots of activities for her to do and she is always treated with dignity by all the staff.Janet E(Daughter of Resident/Service User)

Pleasant place. Friendly staff, very homely and clean.Christine E(Sister of Resident/Service User)

All staff provide excellent care and I am regularly updated where relevent.C D(Niece of Resident/Service User)

Anchor’s Townend Close care home is located near Keighley.
The home provides friendly and comfortable residential and dementia care for up to 39 residents in single ensuite rooms.
They are pleased to be welcoming new residents to Townend Close, both on a permanent basis and for shorter stays.
Townend Close is has achieved Veteran Friendly Framework (VFF) accreditation and is proud to provide tailored care for veterans.
The home is close to...
Care Provided by Townend Close
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Townend Close will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Townend Close for full pricing details and T&Cs.
Contact Townend Close to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (39)
Visiting
- Visitors are welcome at Townend Close.
Parking
- Onsite parking is available, including disabled spaces.
Townend Close Reviews (57)
Townend Close has a Review Score of 9.8 (9.750) out of 10, based on 10 reviews in the last 2 years.
Over all time Townend Close has 57 reviews.
very clean + tidy and dietary requirements are met and monitored closely
All staff provide excellent care and I am regularly updated where relevent. My queries are dealt with quickly and efficiently. Senior staff are always available for updates/chats - and all staff treat the residents with care and dignity. The atmosphere in the home is always pleasant and comfortable.
My mum has been at Townend Close for three years. She is very happy here and well cared for, it give me complete piece of mind that she is safe and happy. There are lots of activities for her to do and she is always treated with dignity by all the staff.
Pleasant place. Friendly staff, very homely and clean. Good activities for the residents and nice surroundings. Can visit any time.
Staff are just amazing and so kind. We can not thank you all enough for your hard work. We have noticed many improvements over the past few years.
Thank you to the manager and the team at Town End Close.
My mother suffers from mixed dementia and came for a week's rest initially and has chosen to stay. The staff have been very helpful and understanding of our situation. They have been very welcoming towards us all. My mother has a better quality of life being here with plenty of socialising with other residents and they have things going on through the day to keep the residents occupied. We can't fault the care home or its staff, all are wonderful.
My aunt is very well cared for. The carers are attentive to her every need. I get updated regularly as to her care plan and needs. I can always have a chat with one of the ream if I have any concerns. Overall I am more than happy with the care and attention my aunt receives.
Townend Close is a high standard,good quality Care Home with a modern outlook to ensuring all the needs of the residents is offered above and beyond.
My mum needs a high standard of care and this is what she is constantly given. Previously, we looked at several options in close proximity, and we can honestly say that Townend close is top of the table. The rooms are modern clean and fitted out to a very high standard. It is also noticeable that there is a constant service and maintenance plan both internally and externally. The gardens and surroundings are well maintained throughout the year and offer the residents an outside space to relax and appreciate the nice outlook. Many of the staff have worked there for many years. Highly recommend.
My mum has been a resident at Townend Close. She is really happy here. The staff are excellent, they are all very caring, professional and compassionate. We could have not chosen a better place for my mum. In my job as a community physiotherapist I have seen many care homes, Townend and its staff are the best I've seen. They should all be very proud.
My mum has broken her hip and was completely care dependent at this time. We needed a couple of weeks respite and we (her family) were worried how. She should not have worried. Townend is a lovely place to stay and to visit. The residents rooms are homely and comfortable. The food was delicious, laundry was cleaned beautifully and efficiently but the best of all are the staff who are kind, professional and treat residents like family. So happy to have found this lovely place. Thank you.
My mum has been at Townend Close for several months now and has a better quality of life than when she lived alone. The staff are friendly and caring and she has a lovely room, where we have pleasant get-togethers. MymMum is a very quiet person, and the staff respects that, whilst gently encouraging her to benefit from activities. Recently, I attended an event where we had a lovely meal together in the dining room, followed by a quiz. It was a very enjoyable couple of hours. Thank you to everyone.
Excellent standards all around. My mum has been & is still very content at Townend Close. Could not wish for a better place for Mum to be in her later years. Lovely place with a great atmosphere. Great garden.
Dad has been a Townen resident for one year now. It is a very welcoming and friendly home, with beautiful gardens. The staff are so lovely making time to talk to him as well as caring for him. The cooks will go the extra mile to give Dad something as an extra treat. The rooms are clean and bright and there are lots of daily activities if you want to join in. I feel that Dad chose Townend to stay. I knew he is safe and very well looked after.
My experiences are based on visits to see my brother in his bedroom, dining room and the lounge. He is always clean and tidy and dressed in clean clothes. He has a choice of food which he says he enjoys. The staff I meet are always welcoming, polite and friendly. They keep me informed regarding my brother's needs and development. I have only been to a few activities in the lounge with my brother, his enjoyment of these are varied depending on the activity.
Thank you for taking the time to review Townend Close, your feedback is very important to us. We’re glad to know of the great experiences you’ve had when visiting your brother and that you’re happy with the care your brother receives, including the range of food choices. We try to plan a range of...
Now that Mum has settled, she regards Townend Close as her home and many of the staff as friends. Knowing that they have a genuine interest in her and her well-being. The way in which she is treated with both respect and friendliness has helped her to feel secure and safe. Staff were quick to notice when she was out of sorts and acted both quickly and appropriately. In addition, she has enjoyed many of the special meals and loved it when the ponies have come in and the birds - more of these activities please.
The care she received then was excellent by all concerned, staff, nurses, doctor etc. I would recommend this lovely home to anyone needing care.
Everything is very good, just a problem with items of clothing going missing. The staff are very kind and attentive. The resident is catheterised and wearing a leg brace, which is difficult to fit, we are working on it.
Thank you so much for taking the time to review Townend Close, your feedback is really important to us. We’re glad you’re happy overall with the care your wife receives. We’re sorry to hear about your concerns with items of clothing going missing - I will make sure to follow up with you. We’re always open to discuss any concerns at a mutually convenient time.
She has settled so well and is really happy. She loves the staff, the food, her room (which is kept spotless). The fact that her laundry is all done individually (no name tags here). I am delighted that I chose Townsend Close for her final home.
I have total peace of mind with the care of my mum in Townend Close. The staff are wonderful - so caring, conscientious, friendly and patient, not to mention very professional in their conduct. Communication with family members is good. If medical advice is needed, they call this in in a timely way. Mum's room is lovely and always spotlessly clean. The building is easy to get around and it is great having a beautiful garden to sit in and walk around in good weather. There is a varied programme of activities and all facilities are excellent. Mum really enjoys the food too. She is very happy in her home and I know at all times she is receiving excellent care and friendly companionship.
Townend Close is a very homely care home with caring, friendly, approachable, and helpful staff. The home is always clean and warm and welcoming. A wide range of activities take place to help keep the residents motivated this includes singing, bingo, quizzes, exercises, crafting etc. My mum thoroughly enjoys the food which is of a high standard with choices of menu. My mum is both happy and content in Townend and I feel is cared for to a high standard.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 27 July 2026We currently have a vacancy for care. Please contact Townend Close for further details.
News (13) & Events (0)
- 12 Jun 2026
Anchor care homes across the North, including Townend Close Fold in Keighley are inviting local people to come together and enjoy the football this summer as they host World Cup...
- 22 Dec 2025
Residents and colleagues at Anchor care homes across West Yorkshire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive...
- 17 Dec 2025
A care home in Keighley hosted an afternoon tea for those lucky few who were able to find a limited number of special golden tickets. Anchor’s Townend Close care home,...
There are no upcoming events for Townend Close.
Accreditations
There are no accreditations posted yet for Townend Close.
Meet the Team (4)

Hello, my name is Lian. I have been working for Anchor for 10 years, but worked in the care sector for over 20 years, starting as a care assistant. I am very passionate about delivering personalised care to our residents, knowing the resident is at the heart of everything we do. I feel very privileged to be working at Townend Close, it’s a special home to be part of.

Hello, my name is Sam. I have worked for Anchor for almost 10 years, but worked in care for almost 23 years. I started as a carer and progressed to team leader, then deputy manager. I am dedicated to providing person-centred care and always putting our residents first.

Hello, my name is Ollie. I have worked for Anchor for 8 years, starting as a kitchen assistant and working my way up to Chef Manager, through hard work and dedication. My hobbies outside of work are spending time with my dog and family. I feel privileged to be part of the team at Townend Close and love supporting the residents to the best of my ability.

Hi, my name is Pauline. I have worked for Anchor for 11 years in various roles. I have worked as an Administrator for the past two years, plus I also help out with activities within the home. In my role, I love meeting new people, and I'm passionate about supporting and welcoming our new residents when they come and live with us at Townend Close. I enjoy spending my time with my grandchildren and socialising with my family and friends.
Frequently Asked Questions about Townend Close
What types of Care is Townend Close registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Townend Close have?
There are 39 Single Rooms.
What are the Facilities & Services at Townend Close?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Townend Close to the centre of Keighley?
4.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Townend Close to verify any information. View our terms and conditions. Townend Close has an Enhanced Service -more info.