






Haxby Hall is now open!
The Home is located on York Road, in the heart of Haxby, within walking distance of the village's amenities such as the local supermarket, café and village hall.
Yorkare Homes enjoy a reputation of providing high quality care, with all their care homes rated as Good or Outstanding by CQC. The same level of care will be provided at Haxby Hall. Residential and Dementia care is provided...
Care Provided by Haxby Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Haxby Hall Care Home for full pricing details and T&Cs.
Contact Haxby Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Yorkare Homes Ltd
- Private Owned
Person in charge
- Sharon Conarty(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Number of floors: 3
Room Information
- Single Rooms (62)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (62)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Visitors are welcome to spend time with residents and are encouraged to maintain regular contact with their loved ones. Visiting hours are flexible, allowing friends and family to come at times that suit both the resident and the home’s routine. To ensure the comfort and wellbeing of all residents, visitors may be asked to sign in on arrival and follow any safety or hygiene guidance in place. Large groups and young children are welcome, though it may be requested that visits take place in designated areas to maintain a calm environment for everyone. Pets are often welcome by prior arrangement, as long as they are well-behaved and do not cause distress to residents. If a resident is unwell or receiving end-of-life care, visiting arrangements can be adapted to allow family and close friends more time and privacy. Visitors are encouraged to check with the home team in advance if there are any special requirements or if they wish to arrange a private space for their visit.
Parking
- The care home provides on-site parking for visitors, with spaces located close to the main entrance for ease of access. Designated disabled bays are available for those who require them, ensuring safe and convenient access to the building. During busy periods, spaces may be limited, so visitors are encouraged to allow extra time when arriving. Where overflow parking is provided, clear signage is in place to direct vehicles. All vehicles are parked at the owner’s risk, and visitors are asked to use the spaces considerately to ensure availability for others.
Haxby Hall Care Home Reviews (21)
Haxby Hall Care Home has a Review Score of 9.6 (9.648) out of 10, based on 21 reviews in the last 2 years.
Over all time Haxby Hall Care Home has 21 reviews.
Overall satisfactory! I did feel that Alan was not supervised when washing and dressing? I found all clean clothes untouched in the wardrobe as I had lift them 10 days before!
Thank you for taking the time to share your feedback. I'm pleased to hear that your overall experience was satisfactory, though I'm sorry to learn of your concern regarding Alan's supervision with washing and dressing during his respite stay.
I have looked into this and can confirm that Alan was...
I would like to thank all the staff for the excellent care they provide to my dad. The kindness, patience and professionalism shown by everyone have made a real difference to dad and my family.
The home is always clean, safe and welcoming, with a warm, homely atmosphere. Staff build genuine relationships with residents and are attentive to both medical and personal needs. Medication is administered safely and professionally, giving me confidence that my dad's wellbeing is in good hands.
The food is well prepared and staff are understanding and responsive to my dad's particular needs. I'm very grateful for the compassionate care and support my dad receives every day.
Dear Trudy, Thank you so much for taking the time to share such kind and thoughtful feedback.
It is wonderful to hear that you and your family have had such a positive experience with the care we provide for your dad. Our team is dedicated to creating a safe, welcoming, and homely environment...
From entering the home to visit my mother-in-law we received a very warm welcome. As always from the staff, from the manager through her team, all had a smile on their faces, even though we were aware of one staff member who has been on site since 2:30am - it was 2pm when we visited. Mum was in an activity and as she normally does, she praised the activity staff and the care and attention they continually show all the residents.
Thank you for your lovely review. We're pleased to hear you felt warmly welcomed during your visit, and it's wonderful to know the activity was being enjoyed. Your kind words about the team and the care they provide mean a great deal to everyone.
Thank you for taking the time to share your experience.
I cannot praise Haxby Hall enough. It was by chance that following hospitalisation my partner was accepted and at that time little was known about the home but on an initial visit I was impressed but reserved judgement on the care until he had settled. My partner settled within about 5 days and that was amazing as he'd been unsettled in hospital and in the rehab unit where he was following 2 broken hips. The level of care is second to none. The staff are alert to each residents needs. Not only do they provide them with care they chat to them and all play a pivotal role in providing excellent care for all. I would have absolutely no hesitation in recommending Haxby Hall to anyone going through the enormously difficult decision of placing their loved one in a care facility. Thank you all staff of Haxby Hall for your dedication.
Thank you for sharing such a thoughtful review. We're delighted to hear how well your partner has settled at Haxby Hall, knowing he felt comfortable within just a few days is lovely to hear. Our team work hard to provide attentive, person-centred care, and it's so nice to hear that their...
Haxby Hall staff and the building has been incredible ever since my gran went in. Everyone, from the cleaners to the sisters couldn't care anymore and are always welcoming.
Thank you for sharing such a lovely review. We're delighted to hear you've felt welcomed by everyone here at Haxby Hall.
It means a great deal to the whole team to know their care and kindness are making a positive difference. Creating a warm, friendly environment for residents and their...
This is an amazing care home. My mother is very well cared for, and nothing is too much trouble for the staff at the home. They are genuinely caring and delightful.
Your feedback means a lot to our team, and I know they'll be delighted to hear your lovely comments. Thank you again for sharing them.
We are very happy with the care mum is receiving. All staff are friendly and helpful. We go in a few times a day so we are really getting to know other residents and all staff as if this becomes permanent then they will be our new "family"
Always going to be teething issues. But we chat them through. Create a plan and it's resolved.
I have been in other care homes with other family members which have not been anything like as brilliant and warm as Haxby Hall. Definitely gets my vote and thank you for looking after my mum.
Thank you for taking the time to share such a thoughtful review. We're pleased to hear that your mum is settling in well during her respite stay and that you're happy with the care she's receiving.
It means a great deal to the whole team to know that you feel welcomed and supported, and that...
So far after 1 week it's been a very good experience, the entrance to the home is really welcoming and gives a friendly relaxed feel. All the members of staff have been great always willing to help and have listened and taken on board all the info we have shared with them prior to my Mum becoming a resident. The food looks great and really appetising so definitely so far so good.
Our team will be thrilled to hear your kind words. They work hard to make sure every...
It is 6 months since I last wrote a review for the Care Home. At that time I was delighted to report a significant improvement in the care provided and, while not perfect, was happy to say that concerns were listened to and addressed when they did crop up. I can still say that concerns are listened to and I also witness a high degree of care from the staff, but the reality of the last couple of months is that standards have dropped. There have been a number of frustrations with e.g. long delays to answer a call bell, miscommunications with night staff who don't know Mum's needs, Mum's room being left untidy by staff after morning cares etc. The bottom line is that standards have dropped below their high point in the summer. It isn't all poor. I witness so many caring actions from staff, but all the good is now coloured by the frequent need to report problems.
We are grateful for your positive comments regarding our responsiveness and the care of your mum, but we have also noted the concerns you raised.
Timely responses and...
Mum was in this amazing care home for 7 wonderful months , from the very first day to her passing on 28th November with the care of staff beside her, she had the best care we could have wished for, The staff are so caring nothing is too much trouble and the home itself is beautiful. We looked around at other homes before choosing Haxby Hall, you may think it is expensive but believe me it is worth every penny and I highly recommend it .
Thank you so much for taking the time to leave such a thoughtful and touching review. It means a great deal to us. We are honoured that your mum spent her final months with us, and that we were able to support her and your family from her first day in our care. Knowing that she was cared for with...
I visit almost every day so I am fully aware of how the home is run. There have been many staff changes in recent months, which have improved on how the home was run previously. All these changes have made living at Haxby Hall much better for my husband. The new manager has experience in all fields of care and in my opinion has added to how the home has improved. It is very important that family are kept informed at every level of change to their loved on in residence and this has been achieved.
Thank you so much for sharing your kind and thoughtful feedback. It's incredibly reassuring to hear how the recent changes at Haxby Hall have had such a positive impact on your husband's experience - and on your own peace of mind as someone who visits regularly. We're especially pleased to know...
Building excellent, carers, cleaners, deputies, entertainment, in fact can't think of anything not excellent!
Thank you for such a glowing review! We're absolutely thrilled to hear that you've had such a positive experience with every aspect of our home in Haxby, from the building itself to our wonderful team and activities. Your kind words mean so much to all of us and will be shared with the entire team.
My only regret, dad didn't spend more time at Haxby Hall, being looked after by the extraordinary people that work there.
Thank you, to each and every one of you, for the comfort and support you gave us all over his last few days.
My dad recently spent 2 weeks at Haxby Hall on respite. The managers did a home visit which was very reassuring. They found out about him and what he liked. They assured him he wouldn't have to do anything he didn't want to. I had a meal in Restaurant to help settle my dad in which was appreciated. Unfortunately he decided to stay very much in his room not being much of a mixer. This was a shame as there seems to be a lot going on but that was very much his choice.
The surroundings are lovely - we enjoyed sitting in the Sky Bar and also made use of one of the lounges to play dominoes and watch TV which my dad enjoyed. The carers and staff were always very kind and helpful and happy to go the extra mile if they could. The manager was very approachable and always quick to respond to enquiries and resolve any issues.
A small downside is that messages don't always get through. It took a few phone calls to make sure Dad had a haircut! Overall, a good experience!
Thank you, for your kind feedback regarding the home, the care, and our team. We're thrilled to hear that your dad had such a positive experience during his stay with us. Feedback is incredibly important to us, and we truly appreciate you taking the time to share your thoughts.
My little Mum had 5 weeks of Respite in Haxby Hall and the whole team was just fantastic! The manager, was so supportive of our situation and just so real, there is nothing pretentious about this place or the lovely staff. All of them genuinely cared about us and when mum was really poorly and confused they were so gentle and sincere in the way they cared for her, lovely, solid, kind, funny, experienced team of first class staff. (only thing I would ever change is the noise in the corridors from the call bell and maybe get some dementia friendly tv remotes)- Cannot thank them enough for being the best.
Since my friend moved in the care of Haxby hall she has received amazing care in the most wonderful surroundings. The team have been amazing. A very big shout out to one of the staff members, who has encouraged my spirited friend to socialise more and leave her room to help her mental health. Another staff member has also been very caring and helpful when my friend has needed support. Tea is a favourite of my friend and she reliably tells me the ladies do a very good job of it. 100% recommended to others .
This was my husband's second time for respite care. He was welcomed back so warmly and kindly and settled in quickly. The surroundings are beautiful, the staff are kind, caring and efficient. From the minute you walk in, to be greeted by the lady on reception, to the managers, the carers, the chef/cook, just everybody. You know that this is a good place and you can leave your loved one in safe hands. The fact that this was my husband's second respite stay at Haxby Hall and has already agreed to a third when I need a break, says it all.
I was impressed with the hard work and dedication of the Management and Carers working together to provide an excellent buffet and party afternoon for the residents and visitors.
Well done.
It's very clean and the staff are very attentive to both me and my Mum.
I've found communication very good.
My parent moved into Haxby Hall shortly after it opened. The transition from living in their own property to living in a care home was never going to be easy but Haxby Hall is a warm and welcoming environment with a staff team who do all they can to ensure that life for residents is as comfortable and enjoyable as possible. Any issues raised have been promptly responded to and I feel confident that my parent is being well looked after. Before moving there accessing a GP had been nigh impossible but now they get proper access to a GP and their chronic health issues are now well managed. Food has been the only disappointment, meals can be very good sometimes but the choice and quality could be much better. Management is fully aware of the situation and working to resolve it with the appointment of a permanent head chef. The decision to move to a care home was not easy but Haxby Hall has been the right choice for my parent and the whole family.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Haxby Hall Care Home.
There are no upcoming events for Haxby Hall Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Haxby Hall Care Home.
Accreditations
There are no accreditations posted yet for Haxby Hall Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Haxby Hall Care Home
What types of Care is Haxby Hall Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Haxby Hall Care Home have?
There are 62 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Haxby Hall Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Haxby Hall Care Home to the centre of York?
4.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haxby Hall Care Home to verify any information. View our terms and conditions. Haxby Hall Care Home has an Enhanced Service -more info.