She is well cared for physically and emotionally by the wonderful professional staff.Angela R(Daughter-in-law of Resident/Service User)
She is well cared for physically and emotionally by the wonderful professional staff.Angela R(Daughter-in-law of Resident/Service User)
Armstrong House care home in Bensham, near Gateshead, is a modern, purpose-built home with a friendly and compassionate team who provide exceptional residential, nursing and specialised dementia care, as well as sensitive end of life care.
Each en-suite bedroom is light, airy and comfortable. The home has wonderful facilities including cosy lounges and dining rooms, plus a hair and nail salon. The beautifully landscaped grounds have raised flower beds, patios and...
Armstrong House care home in Bensham, near Gateshead, is a modern, purpose-built home with a friendly and compassionate team who provide exceptional residential, nursing and specialised dementia care, as well as sensitive end of life care.
Each en-suite bedroom is light, airy and comfortable. The home has wonderful facilities including cosy lounges and dining rooms, plus a hair and nail salon. The beautifully landscaped grounds have raised flower beds, patios and lawn areas - they’re the perfect place to sit and chat with visitors or get involved in gardening.
The team works with residents and their families to design care and activity plans tailored to each person's unique needs and preferences, and the talented chefs also create bespoke menus.
Contact Armstrong House to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Armstrong House for full pricing details and T&Cs.
Armstrong House has a Review Score of 9.1 (9.105) out of 10, based on 8 reviews in the last 2 years.
Over all time Armstrong House has 93 reviews.
My Mother was a resident in Armstrong House since December 2015 and has just recently passed away. The end of life care shown to my mother was outstanding, the care and compassion shown to my mother and all of our family who stayed with her for the last few days of her life was heartwarming and I...
My Mother was a resident in Armstrong House since December 2015 and has just recently passed away. The end of life care shown to my mother was outstanding, the care and compassion shown to my mother and all of our family who stayed with her for the last few days of her life was heartwarming and I truly believe she would not have received this level of care anywhere else. Thank you Armstrong House for everything.
My mother has been in Armstrong House for emergency respite care for 7 weeks. The staff have all been very professional, friendly and always there if we needed to ask questions or needed any help. If ever my mother or anyone else I know needs care, I will highly recommend Armstrong House and its...
My mother has been in Armstrong House for emergency respite care for 7 weeks. The staff have all been very professional, friendly and always there if we needed to ask questions or needed any help. If ever my mother or anyone else I know needs care, I will highly recommend Armstrong House and its lovely management and staff.
This makes an enormous difference to us.
This makes an enormous difference to us.
Overall standard is very good. The care given to my mother is also very good, the staff are very pleasant and deal with any queried/comments I make. The cleanliness of the building is to a very high standard and the range of activities are very good which are well planned for the week. The only...
Overall standard is very good. The care given to my mother is also very good, the staff are very pleasant and deal with any queried/comments I make. The cleanliness of the building is to a very high standard and the range of activities are very good which are well planned for the week. The only downside is the lack of outside space/places to sit outside when the weather is fine due to lack of garden furniture/seating etc.
Overall excellent. All staff from management to part-time carers exhibit enthusiasm, professionalism and competence. Residents are treated with dignity and humour. Facilities are first class and there are plenty of engaging activities for the residents to participate in. At the top end of pricing,...
Overall excellent. All staff from management to part-time carers exhibit enthusiasm, professionalism and competence. Residents are treated with dignity and humour. Facilities are first class and there are plenty of engaging activities for the residents to participate in. At the top end of pricing, but an excellent facility with top quality staff and care.
All staff are very friendly and are accommodating to all of our family's needs and my grandmother's needs.
All staff are very friendly and are accommodating to all of our family's needs and my grandmother's needs.
The last week of my husband's life was very traumatic, the carers and management treated us...
My husband was content and happy living at Armstong House.
He loved the staff and the meals,...
He loved the staff and the meals, nothing was a bother and we would not hesitate for him to return in the future.
Exceptional care above and beyond what duty requires. Looked after my mother with great care and dignity.
Exceptional care above and beyond what duty requires. Looked after my mother with great care and dignity.
The home was clean and well run by the staff and very nice to the residents.
The home was clean and well run by the staff and very nice to the residents.
Transferred from hospital after falling to recover from injuries.
Transferred from hospital after falling to recover from injuries.
The short time my mother has been in Armstrong House, she has been treated with respect and has had wonderful care. The hardworking staff make time for relatives and are very kind and friendly. Armstrong House is very clean and well equipped and has a wonderfully happy atmosphere.
The short time my mother has been in Armstrong House, she has been treated with respect and has had wonderful care. The hardworking staff make time for relatives and are very kind and friendly. Armstrong House is very clean and well equipped and has a wonderfully happy atmosphere.
The short time our family have had to visit our mam at Armstrong House has been made much easier thanks to them, help given to mam by all the members of staff. The home is well run and all the residents are treat with great dignity, patience and care. The family visits have been less stressful...
The short time our family have had to visit our mam at Armstrong House has been made much easier thanks to them, help given to mam by all the members of staff. The home is well run and all the residents are treat with great dignity, patience and care. The family visits have been less stressful than could have been simply because of how welcoming the staff have been and we all wish to say a huge thank you to the manager, nurses, staff for all your help this short time.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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I’m a Registered Nurse with over 25 years of experience in care home management.
I’ve achieved my Level 4 in Management training and am also a...
I’m a Registered Nurse with over 25 years of experience in care home management.
I’ve achieved my Level 4 in Management training and am also a qualified mental health first aider.
I have experience working for large care providers and care homes, including looking after a multi-site home that I helped to turn around from a Requires Improvement rating to Good in all areas within six months. I joined Care UK after hearing great things and wanting to become part of the team.
My role is centred around making sure residents and families are happy, and my favourite part of my job is spending time with residents and their relatives. In this role, it’s important to be open, friendly and outgoing. I believe the Home Manager needs to be a people person, have an open-door policy and always be approachable.
As a team, we support each other like a family through good times and bad. I feel proud of what we do when residents are happy in the home.
I like reading and doing crafts when I’m not working. I also enjoy spending time with my family.
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