Armstrong House

My husband moved into Armstrong House in February of this year. He was looked after with care and empathy until he died less that 2 months later. I was always met with friendliness and compassion and was with him when he died, having been looked after myself I could not have chose a better care home and I take great pleasure in recommending it.

Staff are very friendly + approachable particularly management who are always very helpful.

I am involved in my mother -in-laws life and have been for many years , visiting her very regularly. Following surgery a couple of months ago I have been unable to visit her. Though she has obviously missed me a great deal , the staff could not have been more helpful or attentive to her and my needs. I have spoken to nursing staff and both the manager and assistant manager often and have been kept abreast of how she has coped without my visits though we have obviously spoken on the telephone. I feel the staff have gone the extra mile to support her and make her feel cherished. This is high praise indeed

Five years ago I was faced with the dilemma of choosing a Care Home which I felt confident enough could meet the needs of my mother who was living with dementia. I struck gold when I opted for Armstrong House with it's warm welcoming environment and wonderful, caring and professional staff. Staff welcome you with open arms and you immediately feel like one of the family. Mam thrived during her time here and loved the social interaction with others. She laughed at lot as she developed friendships with both residents and staff alike and I was immediately informed if staff had concerns about her health or wellbeing. A variety of regular activities provided her with a range of new and exciting experiences giving me peace of mind that she was being cared for in a safe and stimulating environment. Staff were always extremely kind, compassionate and supportive with everyone who visited and we always left comfortable in the thoughts that mam was happy and well cared for by exceptional staff.

The professionals working at Armstrong House are very special people: from the management team down to nurses, carers, cleaners, laundry assistants, handyman and chef. I couldn't recommend the place more highly.

I ve just picked my mam from her stay after hospital at Armstrong House Care Home and I can say that she has been wonderfully looked after by caring, compassionate staff who are professional, kind and compassionate. They interact with the residents and have a lovely bond with them all. They treat the residents like family. The home is warm, clean and has nice decor and furnishings. Mam was upset at first, then really settled in, laughing all the time and she participated in a couple of the activities - they have various activities most days. All in all I would recommend Armstrong house to anyone looking for fantastic care for their loved ones, well done all the staff at Armstrong house !!!

My mam stayed in Armstrong house for 6 weeks while recovering from a fall. The staff on her corridor were welcoming on arrival and settled her in making me feel comfortable leaving her. During her stay staff were always cheerful, helpful and friendly . My mam was always well looked after and there were plenty of activities to join in . The bedroom was large and bright with a private bathroom. There is a large lounge for residents to sit together and a dining room . I was sad in a way that she was leaving to go home .

My husband has been at Armstrong house for just under a year and I can't rate the place any higher if I tried! All staff are amazing and they make me feel like part of the family too. I love to come and visit and be part of all the wonderful activities that are provided in a day to day basis.

This is a care home and they certainly do care, well done to all staff concerned.

Armstrong House inspires me with confidence and helps me relax knowing that my mam is in the best place for her needs. I used to feel guilty about not having her live with us, but I know now that she would have been bored and frustrated having to fit in with our routines. At Armstrong House, she sees a real variety of people, residents as well as staff and visitors and we are able to visit regularly. She particularly likes being included in all the activities which I feel really helps to keep both her cognitive and social skills working hard, pushing back the inevitable final memory loss. I love the warm welcoming nature of the place where everyone seems to know both our names. A real treat has been to send social media links to relatives so they can see all the things she's been engaged in as she isn't able to remember to tell them. She also likes being asked for her opinion on the care she receives and she is really pleased to have one of the staff escorting her to a big family event soon.

My Mother was a resident at Armstrong House for over 2 years. She had an accident, which resulted in her being admitted to the hospital. I was not informed, and she was discharged from the hospital three weeks later. I was still not informed. She then passed away, I still was not informed. I was eventually informed 3 weeks after her death when I visited her on Xmas Eve.

My brother has been in several care homes for respite while his wife has a much-needed break but this care home seems to know how to get the best out of him very good and caring staff and facilities would definitely recommend.

All staff I have dealt with so far have been extremely friendly and helpful with any information or questions I have had. Dad has only been in Armstrong House for 2 weeks but so far our experience has been very good. Staff interact with Dad excellently making him laugh and this has enabled him to settle in very easily. Dad has a lot of toilet accidents and his floor gets very wet/sticky/dirty/smelly and although we appreciate the cleaners can’t be in his room 24/7, we do feel it may need a little more attention than the norm. We have offered to clean/mop ourselves but we have been informed that staff will see to it. When Dad is asleep he salivates a lot staining his pillowcase and duvet and he spills things due to shaking with Parkinson’s, and feel his bed may need changed more than normal. Overall, so far very happy with Dad's care.

Overall it’s a lovely little place, like a little hotel.

when I walk out of Armstrong House I walk out with a smile on my face knowing Dad's ok.

The care of my mother, up to and including her final days, was exemplary. Staff made every effort to ensure her comfort and to support her family. Carers were continually friendly and helpful, despite ever-increasing demands on their time. Thank you to the staff and management at Armstrong House.

I cannot speak highly enough of the staff and the care offered at Armstrong House. My grandmother has been cared for impeccably for 3 years and whilst her physical care has been to an extremely high standard, seeing the emotional care and attention paid to her and the way the staff have gotten to know her as an individual is amazing. They see to her individual needs, making sure she’s well fed with all her favourites, whilst making sure that she receives any medical care she needs too. The warmth from the staff has been heartwarming and second to none and as a family we can’t thank them enough.

My mother-in-law moved to Armstrong House in October 2023 and I can't fault it. She is well cared for physically and emotionally by the wonderful professional staff. It is lovely to see her partaking in activities and enjoying the entertainment provided on a regular basis. She is well fed with a good variety of nutritional food and like all of the residents treated in a respectful and dignified manner.

My husband is very happy and well cared for, which as a family, puts our minds at rest.

Mum was in this fabulous care home from March 2020 on the very first lockdown day. Staff were great with her until I was able to visit myself once restrictions eased. Would go and visit every day and got to know alot of the residents as well as the staff. All round nice caring people and a welcoming home, would definitely recommend.