Armstrong House

My Mum was in Armstrong House for approximately four months and I can honestly say that this was one of the best decisions that I have ever made. There was always fantastic nursing staff and carers on hand at all times, and I was kept well informed of everything that was going on. All of the staff from management to cleaners were all caring and compassionate. My Mum was always treated with care and respect. I have no problem recommending Armstrong House to anyone who is looking for a nursing home for their loved one. I cannot speak highly enough about them. In my opinion, if this was a restaurant it would be awarded a Michelin 5 star rating.

My aunt was cared for by the staff in a kind and friendly way.

My mam never wanted to go into a home! After a 2 week assessment, she didn't want to leave! She felt safe and well cared for. For my part the staff and facilities were excellent. My mam was treated with kindness, respect and compassion during her residency. She took a bad turn on 27/12/19. She was looked after and nursed. Sadly she passed away on New Year's Eve. I would like to thank everyone at Armstrong House for their part in my mam's care and welfare and made her last year's happy ones.

The manager has set high standards and it really shows - she runs a fantastic care home. Thank you.

Throughout my mother's stay, she has been treated with dignity and respect. She was always happy and joined in with the activities. Her personal care was always to a high standard and the staff were always attentive and prompt to respond to calls. Overall Armstrong House provides high levels of care.

My brother was in Armstrong House for 31 months, I am so glad I chose this for his final home. Dedicated caring staff and smashing management team. I can't thank them enough.

When looking for a care home for my twin brother Armstrong House stood out. This first impression was borne out by the standard of care he received. In particular, the attitude of the staff was at all times warm and caring towards my brother who clearly felt he was loved and respected. In summary, our experience of Armstrong House was that it is all that a care home should be.

My lovely mam was admitted here in July after spending 6 weeks in a hospice. Unfortunately, this turned out to be the final 6 days of my mams life. Right from the moment, we entered Armstrong House we were made to feel welcome and listened to by the fantastic manager. We felt very reassured that the care my mam would receive would be caring, compassionate and individualised and it absolutely was. This is a large and very busy home but feels calm and under control at all times even though staff never stop for a minute. I can't praise the care my mam received enough ...it was exceptional. The manager and end of life champion amazing staff nurse attended mams funeral even though they had only known mam 6 days. Thank you very much from the bottom of our hearts. You do an amazing job.

I am very pleased with the care provided by the home in which my mam stayed in for nearly two years.

I only wished the care available in Portugal, where I live, were as good.

The atmosphere is warm and friendly and the whole team – nurses, carers, housekeeping, catering and maintenance- are unfailingly cheerful, kind, compassionate and thoughtful. Nothing is too much trouble for them. When my mum passed away, her carers were sensitive, immensely kind and supportive and took as much care of me as they did of her. They felt like extended family and I can’t thank them enough.

All staff from admin to manager to carers provided exceptional care. Always helpful and went above and beyond to provide love, security, patience and understanding.

My dad was a resident here for over a year and in that time our family got to know the staff here really well as dad was visited almost every day. I always found the staff to be cheerful, welcoming and genuinely caring towards the residents. There are daily activities to keep the residents socially engaged if they wish to join in and the staff were great at keeping dad entertained. It was good to know that my dad was being so well cared for and had some activity to join in with while he was able to do so. I would highly recommend Armstrong House care home if you are in the difficult position of having to choose one for a member of your family.

I would not hesitate to recommend Armstrong House to friends, although the hardest thing to do to your dearest family is put them in care.

My father lived in Armstrong House for the final 15 months of his life and I believe he had a better quality of life being there than if he had remained at home. This is due to the increased social interaction with other residents and staff and by joining in the many varied activities and parties provided. His care needs were high and he was attended to with kindness. He also enjoyed all the meals provided. The family are very grateful to the manager and to all the staff for everything they provided in the care and wellbeing for my father. I couldn't have wished for a nicer place for dad to be. Thank you.

So we as a family send our thanks to all at "Armstong House".

She received the best care and attention throughout her stay there until her death on 18/02/18.

Staff are always welcoming and friendly. Care is great, management is second to none. Admin is lovely and very polite.

Mum was only in this nursing home for a short time. However, the care shown was excellent, from both management and caregivers, the service was excellent. All staff showed support, professionalism and were very friendly. We were made to feel at home and at ease at this difficult time. I would certainly recommend this care home.

My Mam was a resident from December 2015 until her passing on 2nd October. She was well cared for during this time, enjoying activities in which the family were also welcome to participate. Mam especially enjoyed the occasions when there was a singer visiting the home. The care on the residential floor was outstanding, not only to Mam, but to the whole family too.

The kitchen staff always accommodated Mams fussy appetite and the laundry staff always took care with Mams clothing. Any requests we had were always dealt with promptly. The end of life care was so compassionate and I will be eternally grateful to the outstanding staff at Armstrong House.

I just want to start by saying the biggest thank you ever to all of the staff at this fantastic facility. During my nan's 2 year stay, they showed her and us nothing but respect, love and care. My nan's dignity was always a priority, even right at the end of her life. The staff there became like family and not just carers. Even little requests that were made by my nan or us were always met no matter how big or small it was, she was cared for in a way in which we would have done ourselves and to the highest standard at all times.

The staff genuinely loved my nan and that has shown over the last few weeks especially, some of them even used to call her auntie or nana and that would make her smile. During her end of life, the staff were amazing with my family caring for us and supporting us at all times in a very personal way. Armstrong House is like a family and I couldn't be more thankful for everything they have done and for that, I will always be grateful. Amazing.