Ryton Towers

Whitewell Lane, Ryton NE40 3PG
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9.8 64 Reviews
  • Ryton Towers, Ryton
Ryton Towers Residential Care Home is a luxury, 19th Century Manor House, which is situated in 2 acres of secluded private grounds, set within a conservation area, in the peaceful village of Ryton. Their 38 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting.

At Ryton Towers, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who plans each day based on the lifestyle preferences and abilities of the residents, and so there is a full programme of events available, both in and out of the home.

Their expert staff are always on-hand to answer any questions about this important next stage in yours or your loved ones life, and to guide you through the process, every step of the way. So come and visit Ryton Towers, and discover your kind of home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Person in charge

  • Donna McKenna (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2001

Room Information

  • Single Rooms (43)

Ryton Towers Reviews (64)

9.8

Ryton Towers has a Review Score of 9.8 (9.787) out of 10, based on 13 reviews in the last 2 years.
Over all time Ryton Towers has 64 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ryton Towers
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Total of 64, showing 41-60
Review from Paula C (Respite Resident) published on 10 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband stayed at Ryton Towers for a week's respite. Although he had to isolate in his room due to Covid restrictions, he had a very enjoyable time. The staff ensured that someone was always 'popping' in so he didn't feel isolated. All staff were amazing and nothing was too much bother for them.
Can't praise them enough and would not hesitate to use for next respite stay.
Reply from Charlotte Frankland, Marketing Executive at Ryton Towers

Thank you for your lovely review of Ryton Towers, I will pass your comments onto the team.

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Review from Becky F (Daughter of Resident) published on 20 October 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum spent the last 3 years of her life in Ryton Towers. I couldn't have asked for better care. The staff seemed to genuinely care and spent time taking an interest in her. Mum loved the outings and craft days. Other favourites were when local children visited to sing or to just sit quietly watching
the varied wildlife in the beautiful gardens. Every season had different decorations. I think if you placed a parent in Ryton Towers you'd have less worry and less guilt and you'd know they were taken care of with dignity. Thank you to all of the staff, especially one of my Mum's carers.
Reply from Charlotte Frankland, Marketing Executive at Ryton Towers

Thank you so much for your lovely review of Ryton Towers. I will pass your comments onto the team!

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Review from Alicia H (Daughter of Resident) published on 25 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant care home, staff are amazing, they can't do enough to care; the way they have looked after residents during COVID. The entertainment they provide at the home, no expense spared. The food is fab. The care home is beautiful inside, they put money back into the care home. Thank you staff for
everything.
Reply from Charlotte Frankland, Marketing Executive at Ryton Towers

Thank you for your lovely review of Ryton Towers. I will pass your comments onto the team.

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Review from Rosalind S (Daughter-in-law of Resident) published on 10 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having been unable to visit for so many months due to the coronavirus lockdown, I was delighted to see my father-in-law in the very practical pod you have installed in the garden. He was in fine spirits and could not praise your staff enough for how they have coped in such a difficult time. It is a
view totally shared by me.
Reply from Charlotte Frankland, Marketing Executive at Ryton Towers

Thank you for your lovely review of Ryton Towers. I will pass your comments onto the team.

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Review from V G (Daughter of Resident) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely impressed by everyone at Ryton Towers throughout my contact with them but particularly throughout the recent and continuing Covid-19 emergency. The staff have been great and caring. The leadership very effective and above all my mum has felt safe and secure. I think the new visitor
pod is an excellent idea. They also enabled my family to have zoom calls with mum so she saw everyone from Sweden to Manchester - Fantastic!
Reply from Charlotte Frankland, Marketing Executive at Ryton Towers

Thank you for your lovely review of Ryton Towers. I will pass your comments onto the team.

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Review from S O (Daughter of Resident) published on 20 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home and staff. So pleased with responses to Covid 19 and measures to keep residents safe. Zoom sessions available.
Love the new pod for visiting.
Reply from Charlotte Frankland, Marketing Executive at Ryton Towers

Thank you for your lovely words about Ryton Towers! I will pass your comments onto the team.

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Review from P S (Son of Resident) published on 17 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents moved into Ryton Towers in October 2019. They have been very happy and well looked after. There is regular entertainment, even during lockdown they have had singers in the car park, while residents are in the garden/gazebo.
Reply from Charlotte Frankland, Marketing Executive at Ryton Towers

Thank you for your lovely review of Ryton Towers! x

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Review from Dennis C (Resident) published on 7 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came for a 1-day visit and liked it so much that I am still here after I arrived in August 2019.
The staff are friendly and soon became my 1st home even though my flat is only 5 minutes away.
My room is excellent and for its function is a very adequate size. I thoroughly enjoyed the trips to the
garden centre. Sound room, meal, singing and shops. The visiting singers and activities are great. The staff are caring and food is excellent and varied.
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Review from Lorraine B (Daughter of Resident) published on 17 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a fabulous care home. They have things going on a lot through the day, singers, activities. At Xmas, they had lovely trees, amazing food, buffets. The residents are very well looked after. My dad is in this care home and loves it there. The meals are lovely a different menu every day. But the
staff are brilliant they work very hard and nothing is a problem. The rooms are lovely warm and cosy. It is very clean, no smells excellent.
Reply from Charlotte Frankland, Marketing Assistant at Ryton Towers

Thank you for your lovely words about Ryton. We are so happy your dad is enjoying his time with us!

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Review from Kirsty F (Daughter-in-law of Resident) published on 16 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really impressed with the standard of care received my mother-in-law is happy, settled and safe and I especially like the amount of social activities she can take part in.
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Review from D P (Son of Resident) published on 26 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely location, lovely newly-refurbished interiors (including a wonderful new dining area), lots of activities and friendly, supportive staff.
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Review from Margaret G (Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Friendly staff, food food, plenty of activities in the home and the new dining area is lovely.
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Review from Anne R (Daughter of Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention to detail are excellent. Mum enjoys the food very much. It is a very good place to visit, all staff are extremely friendly and nothing is too much trouble.
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Review from M D (Friend of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Refurbishment very impressive but is it patient and friendly? Very little room for visitors, staff or patient in the sitting room.
Reply from Sophie Maccormack, Marketing at Ryton Towers

We're so glad you are impressed with our recent refurbishment project at Ryton Towers. Now The Pantry is open, there is more space and an added café for our visitors to help themselves to tea and coffee, and a quiet space to relax. We're really sorry for the inconvenience whilst the refurbishment work was being completed but now our new space is open it should hopefully alleviate your concerns. There is also an extensive activities programme at Ryton Towers, with activities planned morning and afternoon. If you have any suggestions on how we can improve the activities we offer our residents, please contact the Home Manager.

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Review from Diana F (Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is situated in a delightful old residential house in the village of Royton with 40 residents. A number of activities take place. There are extensions at present being undertaken to add to facilities to improve amenities in keeping with the age of the building. A charming house and home
and well kept, homely and enjoyed by all.
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Review from Catherine W (Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Love our new dining room.
Atmosphere very friendly.
Staff always on hand and helpful.
Would recommend home to friends and neighbours.
Food very nourishing and different varieties available.
There are plenty of activities to suit anyone, cards, TV, dominoes, knitting and embroidery.
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Review from Jane M (Daughter of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From visiting to enquire about the suitability, the management and care staff were fully equipped to deal with every question I asked and were honest about what they could/could not provide.
They were friendly and allowed several visits and tours around the premises at all hours so I could judge the
standard of facilities and level of care being delivered.
My father was admitted at the start of this month and he has settled well, looks better than he has in years and is happy in this very comfortable, clean and safe environment. An excellent all-round level of service and care is evident in my father's physical and mental health since his arrival.
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Review from Brenda W (Resident) published on 27 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring staff, can't do enough for me, very friendly. When I am sad they make me feel happy. Food is good. They help any way they can.
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Review from Enid C (Resident) published on 27 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Been made welcome. I have been here for six years and during this time I have of being here, I have occupied a very nice room.
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Review from Diana F (Resident) published on 27 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy and satisfied with all that provided. Staff give help and support when required as far as they are able. The staff go out of their way when time permits.
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Current Review Score: 9.8 (9.787)

Overview of Review Score

The Review Score of 9.8 (9.787) out of 10 for Ryton Towers is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.787 for Ryton Towers is calculated as follows: ( (125 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 155 Ratings = 4.787
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ryton Towers is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (2)

Donna

Donna McKenna

Job Title: Home Manager Joined: 2016

With over 16 years of experience in the care industry, Donna has grown to be a highly committed carer and manager, providing the highest standards of care. Donna has 3 years of experience as a Deputy Manager and 9 years as a Manager. She has a wide range of skills and knowledge and works to exceptionally high standards, with a calm and considerate approach.


Qualifications


- NVQ Social Care Level 2
- NVQ Social Care Level 3
- NVQ Social Care Level 4
- Registered Managers Award
- NVQ Assessors Award

Alison

Alison Boldon

Job Title: Deputy Manager Joined: 2020

Alison’s journey started with Wellburn Care Homes in March 2020, as a Care Assistant at our sister home, Eighton Lodge.


Alison’s dedication to care earned her a promotion to Team Leader in January 2022, and more recently, she took on the role of Deputy Manager at Ryton Towers as of March 2024.


- Level 3 NVQ Health and Social Care

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ryton Towers to verify any information. View our terms and conditions. Ryton Towers has an Enhanced Service - more info.