Ryton Towers

Whitewell Lane, Ryton NE40 3PG
Review Us
9.8 64 Reviews
  • Ryton Towers, Ryton
Ryton Towers Residential Care Home is a luxury, 19th Century Manor House, which is situated in 2 acres of secluded private grounds, set within a conservation area, in the peaceful village of Ryton. Their 38 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting.

At Ryton Towers, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who plans each day based on the lifestyle preferences and abilities of the residents, and so there is a full programme of events available, both in and out of the home.

Their expert staff are always on-hand to answer any questions about this important next stage in yours or your loved ones life, and to guide you through the process, every step of the way. So come and visit Ryton Towers, and discover your kind of home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Person in charge

  • Donna McKenna (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2001

Room Information

  • Single Rooms (43)

Ryton Towers Reviews (64)

9.8

Ryton Towers has a Review Score of 9.8 (9.787) out of 10, based on 13 reviews in the last 2 years.
Over all time Ryton Towers has 64 reviews.

Overall Experience
  • 51
  • 12
  • 1
  • 0
  • 0
Date Published
  • 64
  • 6
  • 11
  • 13
  • 51
Reviewer Connection to Ryton Towers
  • 26
  • 11
  • 7
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 64, showing 61-64
Review from Susan L (Daughter of Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has lived in Ryton Towers for quite a few years. Standards are very good, staff are very caring and helpful. The food is very good for my mother as she has to have a soft diet, but when talking to the other residents, they don't like the new food.


I find that the home could do with decorating

and brightening up but overall, I am happy with the care my mother gets from the caring staff.
Reply from Sophie Maccormack, Marketing Assistant at Ryton Towers

Hi Susan, thank you so much for your review. All of our menus are regularly reviewed with resident participation. Our catering partnership means that they are able to constantly review the nutritional content for all of our menus. We appreciate all of your feedback.

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Review from Derek M (Son of Resident) published on 24 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ryton Towers is a well-managed, immaculate and enormously friendly care home. In the time my mother has been there I cannot fault the approach of the staff, they are thoroughly professional, helpful and extremely affable. This is the second care home in which my mother has been a resident and the first
was excellent but it difficult to articulate just how outstanding Ryton Towers is and still do the other justice. The home is extremely clean and the level of care my mother receives is truly outstanding in every respect. At all times the staff are always willing to help and when I have had questions about her care, the manager(s) and staff have gone the extra mile to ensure that they explained everything in detail. It is not difficult to see that care homes of Ryton Towers' standard are a rarely seen organisation, and much sought after.
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Review from Norah D (Wife of Resident) published on 20 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my husband has only been in for 2 weeks, the staff have made him welcome and coping with his behaviour which is challenging.
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Review from Geoff T (Guardian of Resident) published on 10 August 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care, accommodation, general environment and fellowship my aunt has enjoyed since moving into Ryton Towers surpasses all of our expectations. It is particularly pleasing that she seems to have a greater deal of independence whilst having the security and social interaction that Ryton Towers brings.


The

management, staff and fellow residents have all made a great contribution to the way my aunt has settled in her 'new home from home'.
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Current Review Score: 9.8 (9.787)

Overview of Review Score

The Review Score of 9.8 (9.787) out of 10 for Ryton Towers is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.787 for Ryton Towers is calculated as follows: ( (125 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 155 Ratings = 4.787
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ryton Towers is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (2)

Donna

Donna McKenna

Job Title: Home Manager Joined: 2016

With over 16 years of experience in the care industry, Donna has grown to be a highly committed carer and manager, providing the highest standards of care. Donna has 3 years of experience as a Deputy Manager and 9 years as a Manager. She has a wide range of skills and knowledge and works to exceptionally high standards, with a calm and considerate approach.


Qualifications


- NVQ Social Care Level 2
- NVQ Social Care Level 3
- NVQ Social Care Level 4
- Registered Managers Award
- NVQ Assessors Award

Alison

Alison Boldon

Job Title: Deputy Manager Joined: 2020

Alison’s journey started with Wellburn Care Homes in March 2020, as a Care Assistant at our sister home, Eighton Lodge.


Alison’s dedication to care earned her a promotion to Team Leader in January 2022, and more recently, she took on the role of Deputy Manager at Ryton Towers as of March 2024.


- Level 3 NVQ Health and Social Care

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ryton Towers to verify any information. View our terms and conditions. Ryton Towers has an Enhanced Service - more info.