Barchester Springvale Court Care Home

Springwell Road, Wrekenton, Gateshead NE9 7AD
Review Us
9.6 81 Reviews
  • Barchester Springvale Court Care Home, Gateshead
Springvale Court is located in the Wrekenton area of Gateshead, on the site of the former Miners' Welfare Club, close to local shops and public transport links. It is a purpose built care home providing personalised residential and expert dementia care.

Sensitive care is delivered to those living with dementia in specialised Memory Lane Communities; designs within the home help people experiencing dementia to make sense of their surroundings through features such as sensory gardens, memory-prompting curios and rummage drawers - designed to engage people's attention and interest.

Residents have access to many on-site facilities including a hair and beauty salon and residents' garden, and those who live at the home are encouraged to partake in the many daily activities that are offered throughout the home and beyond. Typical activities including baking, craft sessions, music therapy and day trips.

The menu is varied and seasonally tailored. Food is freshly prepared by an excellent team of chefs, ensuring that residents' nutritional needs are met and that they enjoy a variety of dishes.
Show Barchester Springvale Court Care Home on the Map

Care Provided by Barchester Springvale Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1227

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Springvale Court Care Home to find out the exact price for your requirements.

Contact Barchester Springvale Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Springvale Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Gemma Rooney (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (40)

Barchester Springvale Court Care Home Reviews (81)

9.6

Barchester Springvale Court Care Home has a Review Score of 9.6 (9.626) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Springvale Court Care Home has 81 reviews.

Overall Experience
  • 56
  • 23
  • 1
  • 0
  • 1
Date Published
  • 81
  • 10
  • 16
  • 23
  • 58
Reviewer Connection to Barchester Springvale Court Care Home
  • 36
  • 12
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 81-81
Review from Colin H (Son of Resident) published on 1 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely care home, Mother and Auntie are well cared for. Lovely staff and management. My Mother is very happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.626)

Overview of Review Score

The Review Score of 9.6 (9.626) out of 10 for Barchester Springvale Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.626 for Barchester Springvale Court Care Home is calculated as follows: ( (212 Excellents x 5) + (45 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 273 Ratings = 4.626
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Springvale Court Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (11)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Springvale Court Care Home to verify any information. View our terms and conditions. Barchester Springvale Court Care Home has an Enhanced Service - more info.