Search...

Barchester Springvale Court Care Home

Springwell Road, Wrekenton, Gateshead, Tyne & Wear NE9 7AD
Barchester Healthcare Ltd Logo
Jobs
Barchester Springvale Court Care Home logo
Barchester Springvale Court Care Home, Gateshead
Barchester Springvale Court Care Home, Gateshead
Barchester Springvale Court Care Home, Gateshead

Springvale Court is located in the Wrekenton area of Gateshead, on the site of the former Miners' Welfare Club, close to local shops and public transport links. It is a purpose built care home providing personalised residential and expert dementia care.

Sensitive care is delivered to those living with dementia in specialised Memory Lane Communities; designs within the home help people experiencing dementia to make sense of their surroundings through features...  

Loading travel time

Care Provided by Barchester Springvale Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,227 - £1,227N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Springvale Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Gemma Rooney (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (40)

Visiting

  • The home operates an open door policy and visitors are welcome to visit the home at any time. All visitors are welcome to join residents each day for visits and also to attend events. The home has a small café area in the main reception where they can have refreshments and sample some delicious home baked cakes. You are always welcome at Springvale Court

Parking

  • There is a small car park located at the front of the home

Barchester Springvale Court Care Home Reviews (86)

Submit a Review
9.7

Barchester Springvale Court Care Home has a Review Score of 9.7 (9.684) out of 10, based on 23 reviews in the last 2 years. Over all time Barchester Springvale Court Care Home has 86 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Barchester Springvale Court Care Home
Loading...
Showing 86 reviews matching selected criteria
Review from Malcolm G (Son of Resident) published on 18 November 2019 Submitted via Postal Card
Overall Experience

Early days as yet. Mam has only been a resident in this care home for five weeks. Food is significantly better than in her previous home. Care levels seem OK to date. Staff are friendly and helpful. The residents don't seem to get adequate showers as I think that it should be once a week minimum (although I believe that they are regularly washed all over with a flannel).

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
No Rating
Safety / Security
Rooms
Value for Money
No Rating
Review from Joanne B (Daughter of Resident) published on 15 November 2019 Submitted via Postal Card
Overall Experience

Springvale Court is the best place my father could be and his every care need is met.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K S (Daughter of Resident) published on 15 November 2019 Submitted via Postal Card
Overall Experience

The care provided is exceptional. The residents are clean, well dressed, well-fed and have activities every day. The rooms are very well maintained. A very positive experience all round.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P A (Resident / Service User) published on 16 July 2019 Submitted via Postal Card
Overall Experience

Settled here, made friends with other residents. Enjoyed the visit with the children from local primary school.

Reply from Judith Tully, GM at Barchester Springvale Court Care Home

Thank you for your comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steven R (Son of Resident) published on 10 June 2019 Submitted via Postal Card
Overall Experience

Myself, partner and family were very happy knowing our Father was going to be a resident at Springvale Court Care Home. We were extremely happy with the care and support he received whilst staying at this home. We could see how happy and content he was on every visit. Dad was enjoying all the delicious meals that were on offer at every meal time and staff informed us he was eating very well. The home and interior surroundings were always clean and tidy. Staff and management were always friendly and helpful. Nothing was a problem, always happy to help.

Reply from Judith Tully, GM at Barchester Springvale Court Care Home

Thanks for your kind review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David R (Son of Resident) published on 29 May 2019 Submitted via Postal Card
Overall Experience
Although my dad has only been at Springvale for a couple of nights I can see he is contented and happy.

The staff are good to speak to and are always smiling.

Reply from Judith Tully, G M at Barchester Springvale Court Care Home

Thank you for your kind review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John A (Husband of Resident) published on 22 May 2019 Submitted via Postal Card
Overall Experience

My wife is a permanent resident of Springvale Court. I am very pleased with her care. From her first day, she has been treated with the utmost dignity. I would like to say that all the staff and management are most professional and cannot praise them enough. Thank you.

Reply from Judith Tully, GM at Barchester Springvale Court Care Home

Thank you for your kind review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from William T (Son of Resident) published on 21 May 2019 Submitted via Postal Card
Overall Experience

My mother has been a resident in this home now for 3 1/2 months. Our whole family are most pleased with the care she receives and I personally would recommend this home to anyone.

Reply from Judith Tully, GM at Barchester Springvale Court Care Home

Thank you for your kind review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sharon S (Daughter of Resident) published on 29 April 2019 Submitted via Website
Overall Experience

My mam has been at Springvale Court for 5 years. She is really well looked after, the staff are good with her because she can be a tyrant at times.

It eases all the family's minds that she is well cared for, the staff are very friendly when we visit her the staff always keep us informed of my mam's health.

Reply from Judith Tully, GM at Barchester Springvale Court Care Home

Thank you for your review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Valerie H (Daughter of Resident) published on 22 February 2019 Submitted via Postal Card
Overall Experience

My mam is well looked after. She has everything she needs. My mam is happy and that's all that counts.

Reply from Judith Tully, GM at Barchester Springvale Court Care Home

Thank you for your comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J D (Nephew of Resident) published on 22 February 2019 Submitted via Postal Card
Overall Experience
My aunt has been extremely well cared for since her admission. We find staff are friendly, caring and have a positive outlook. Our care review was well conducted and various points taken on board.

Further - communication with my aunt's condition is very good and immediate to keep us appropriately informed.

Reply from Judith Tully, GM at Barchester Springvale Court Care Home

Thank you for your comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Frank Q (Son of Resident) published on 13 February 2019 Submitted via Postal Card
Overall Experience

Management and staff great, place is always clean. Can't fault the place.

Reply from Judith Tully, GM at Barchester Springvale Court Care Home

Thank you for your kind review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C A J (Daughter of Resident) published on 19 December 2018 Submitted via Postal Card
Overall Experience

The home itself gives off a pleasant atmosphere. Very friendly staff and residents, nice aroma too!

The meals are great with lots of choice and cater for anyone with allergies, dislikes etc.

Rooms are a nice size, with en-suite too. My father is happy and content living here which settles me so I am happy too.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Katherine D (Niece of Resident) published on 14 December 2018 Submitted via Review Postal Card
Overall Experience

The senior carer we saw listened to everything we said and I felt she knew everything about our aunt, she gave us recommendations. We had plenty of time and wasn't rushed at all. We felt very happy about the level of care our aunt receives.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert G (Husband of Resident) published on 12 December 2018 Submitted via Review Postal Card
Overall Experience

The staff look after my wife very well, she has a great relationship with them, the home is clean and cosy, couldn't ask for more.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gillian C (Granddaughter of Resident) published on 12 December 2018 Submitted via Review Postal Card
Overall Experience

My grandad has been in 1 week and has received excellent care. We are all very happy that Grandad has settled in and seems very happy. We are always made to feel so welcome to be here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wendy M (Daughter of Resident) published on 12 December 2018 Submitted via Review Postal Card
Overall Experience

Lovely place, the staff are lovely and look after my mam very well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helena C (Daughter of Resident) published on 12 December 2018 Submitted via Review Postal Card
Overall Experience

I find Springvale Court a very pleasant place to visit. Staff are always pleasant and willing to help you if you have any concerns. Mam seems very comfortable here and I have peace of mind.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hazel M (Daughter of Resident) published on 21 July 2017 Submitted via Review Postal Card
Overall Experience

I feel my mam is getting very well looked after at Barchester Springvale Court Care Home. She is very safe and seems happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J C (Mother of Resident) published on 22 June 2017 Submitted via Review Postal Card
Overall Experience

Good care, staff friendly and we are always made welcome.

Staff should be trained more and understand about working with people with dementia.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (10) & Events (0)

News
  • 29 Dec 2025

    After almost 5 years of continuous service at our home much-loved Home Administrator, Lorraine has decided to retire. Staff and residents sent Lorraine off in style with champagne (non-alcoholic) and...

  • 15 Nov 2025

    Staff, residents, relatives and the local community came together at Springvale Court to enjoy a Winter fayre that was held in the home’s grounds over the weekend. Springvale Court hosted...

  • 13 Oct 2025

    Our residents received special visits from their grandchildren and great grandchildren to celebrate Grandparents’ Day. They reminisced about stories from their childhood when they spent time with their own grandparents,...

Upcoming Events

There are no upcoming events for Barchester Springvale Court Care Home.

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Springvale Court Care Home.

Meet the Team (6)

Gemma Rooney
Gemma RooneyJob Title General ManagerJoined 2014

My name is Gemma. I am the General Manager at Springvale Court. I have worked at Springvale Court since 2014 were I started as a care assistant. I have worked my way through my NVQs and have had many different roles in the home, including a Senior Care Worker and Deputy Manager.

I love working at Springvale Court, and my length of service with Barchester can demonstrate that I love working for the company.

I am a passionate and caring individual and enjoy my role, especially when I can spend time with the residents and families. My door is always open, and I am always willing to listen, offer advice and help any way that I can.

The most rewarding part of the job is seeing the residents happy and content at Springvale court.

Amy Scott
Amy ScottJob Title Deputy ManagerJoined 2017

My name is Amy. I am the Deputy Manager of Springvale Court care home. I joined Springvale Court in July 2017 and bring a wealth of experience to the role, having worked in health care for over 10 years. My passion is to help people, which is why I have developed my career within this sector. My personality is very approachable, so if you have any concerns or just need a general chit-chat, come and say hello!

I support the delivery of quality care and work closely with the General Manager - taking on leadership duties in their absence. I help with everything from ensuring care standards to motivating my team.

I am thoroughly enjoying this chapter in my career with Barchester and looking forward to continuing to support our lovely residents and staff in the home.

Jade Swindon
Jade SwindonJob Title Senior Care assistantJoined 2017

My name is Jade. I am a Senior Care worker at Springvale Court and have been working with the company since 2017.

I work across both communities and love spending time with the residents.

Mandy Dobson
Mandy DobsonJob Title Care AssistantJoined 2007

I am Mandy, a dedicated care staff member at Springvale Court. I started in 2007. I am passionate about caring for our residents, ensuring they feel valued, respected, and safe.

I have a passion for caring for those who are living with Dementia or other cognitive impairments, and I have taken on the role of Dementia Champion within the home. I am always there for the residents and families if they want to have a chat, feel worried or upset and will always be there to support you.

My commitment to the home over the years continues to inspire me every day to ensure the care that the residents receive is person-centred and to a high standard.

Ben Stewart
Ben StewartJob Title Care AssistantJoined 2021

I am Ben, a care assistant at Springvale Court. I joined the team in 2021. I joined the company with my identical twin brother, so you may feel like you are seeing double on some days.

I love my job at Springvale Court and have continued to develop with the support of my General Manager, who has encouraged me to sign up for the NVQ 3 in Health and Social Care, which I have just passed, and I am now training to be a senior carer within the home.

Rachel Kidd
Rachel KiddJob Title Housekeeping AssistantJoined 2019

Hello, my name is Rachel, and I am a housekeeper at Springvale Court. I have worked here since 2019. I love my job! No two days are the same. I love nothing more than a nice, clean home for all of our residents, families and colleagues.

I am also a trained Care Assistant to help when needed on a day shift, and you may see me in a green uniform more regularly from August, as I am starting to embrace the care role on a more permanent basis in order to deliver quality care to our residents, as this is something I am passionate about. I would highly recommend Barchester to anyone wanting to work in the care sector.

I love working at Springvale Court and enjoy each and every shift, spending time with the residents in the home

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Springvale Court Care Home to verify any information. View our terms and conditions. Barchester Springvale Court Care Home has an Enhanced Service -more info.