






Springvale Court is located in the Wrekenton area of Gateshead, on the site of the former Miners' Welfare Club, close to local shops and public transport links. It is a purpose built care home providing personalised residential and expert dementia care.
Sensitive care is delivered to those living with dementia in specialised Memory Lane Communities; designs within the home help people experiencing dementia to make sense of their surroundings through features...
Care Provided by Barchester Springvale Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Springvale Court Care Home for full pricing details and T&Cs.
Contact Barchester Springvale Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Gemma Rooney (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (40)
Visiting
- The home operates an open door policy and visitors are welcome to visit the home at any time. All visitors are welcome to join residents each day for visits and also to attend events. The home has a small café area in the main reception where they can have refreshments and sample some delicious home baked cakes. You are always welcome at Springvale Court
Parking
- There is a small car park located at the front of the home
Barchester Springvale Court Care Home Reviews (86)
Barchester Springvale Court Care Home has a Review Score of 9.7 (9.684) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Springvale Court Care Home has 86 reviews.
Early days as yet. Mam has only been a resident in this care home for five weeks. Food is significantly better than in her previous home. Care levels seem OK to date. Staff are friendly and helpful. The residents don't seem to get adequate showers as I think that it should be once a week minimum (although I believe that they are regularly washed all over with a flannel).
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Springvale Court is the best place my father could be and his every care need is met.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The care provided is exceptional. The residents are clean, well dressed, well-fed and have activities every day. The rooms are very well maintained. A very positive experience all round.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Settled here, made friends with other residents. Enjoyed the visit with the children from local primary school.
Thank you for your comments.
Myself, partner and family were very happy knowing our Father was going to be a resident at Springvale Court Care Home. We were extremely happy with the care and support he received whilst staying at this home. We could see how happy and content he was on every visit. Dad was enjoying all the delicious meals that were on offer at every meal time and staff informed us he was eating very well. The home and interior surroundings were always clean and tidy. Staff and management were always friendly and helpful. Nothing was a problem, always happy to help.
Thanks for your kind review.
The staff are good to speak to and are always smiling.
Thank you for your kind review.
My wife is a permanent resident of Springvale Court. I am very pleased with her care. From her first day, she has been treated with the utmost dignity. I would like to say that all the staff and management are most professional and cannot praise them enough. Thank you.
Thank you for your kind review.
My mother has been a resident in this home now for 3 1/2 months. Our whole family are most pleased with the care she receives and I personally would recommend this home to anyone.
Thank you for your kind review.
My mam has been at Springvale Court for 5 years. She is really well looked after, the staff are good with her because she can be a tyrant at times.
It eases all the family's minds that she is well cared for, the staff are very friendly when we visit her the staff always keep us informed of my mam's health.
Thank you for your review.
My mam is well looked after. She has everything she needs. My mam is happy and that's all that counts.
Thank you for your comments.
Further - communication with my aunt's condition is very good and immediate to keep us appropriately informed.
Thank you for your comments.
Management and staff great, place is always clean. Can't fault the place.
Thank you for your kind review.
The home itself gives off a pleasant atmosphere. Very friendly staff and residents, nice aroma too!
The meals are great with lots of choice and cater for anyone with allergies, dislikes etc.
Rooms are a nice size, with en-suite too. My father is happy and content living here which settles me so I am happy too.
The senior carer we saw listened to everything we said and I felt she knew everything about our aunt, she gave us recommendations. We had plenty of time and wasn't rushed at all. We felt very happy about the level of care our aunt receives.
The staff look after my wife very well, she has a great relationship with them, the home is clean and cosy, couldn't ask for more.
My grandad has been in 1 week and has received excellent care. We are all very happy that Grandad has settled in and seems very happy. We are always made to feel so welcome to be here.
Lovely place, the staff are lovely and look after my mam very well.
I find Springvale Court a very pleasant place to visit. Staff are always pleasant and willing to help you if you have any concerns. Mam seems very comfortable here and I have peace of mind.
I feel my mam is getting very well looked after at Barchester Springvale Court Care Home. She is very safe and seems happy.
Good care, staff friendly and we are always made welcome.
Staff should be trained more and understand about working with people with dementia.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 29 Dec 2025
After almost 5 years of continuous service at our home much-loved Home Administrator, Lorraine has decided to retire. Staff and residents sent Lorraine off in style with champagne (non-alcoholic) and...
- 15 Nov 2025
Staff, residents, relatives and the local community came together at Springvale Court to enjoy a Winter fayre that was held in the home’s grounds over the weekend. Springvale Court hosted...
- 13 Oct 2025
Our residents received special visits from their grandchildren and great grandchildren to celebrate Grandparents’ Day. They reminisced about stories from their childhood when they spent time with their own grandparents,...
There are no upcoming events for Barchester Springvale Court Care Home.
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Springvale Court Care Home.
Meet the Team (6)

My name is Gemma. I am the General Manager at Springvale Court. I have worked at Springvale Court since 2014 were I started as a care assistant. I have worked my way through my NVQs and have had many different roles in the home, including a Senior Care Worker and Deputy Manager.
I love working at Springvale Court, and my length of service with Barchester can demonstrate that I love working for the company.
I am a passionate and caring individual and enjoy my role, especially when I can spend time with the residents and families. My door is always open, and I am always willing to listen, offer advice and help any way that I can.
The most rewarding part of the job is seeing the residents happy and content at Springvale court.

My name is Amy. I am the Deputy Manager of Springvale Court care home. I joined Springvale Court in July 2017 and bring a wealth of experience to the role, having worked in health care for over 10 years. My passion is to help people, which is why I have developed my career within this sector. My personality is very approachable, so if you have any concerns or just need a general chit-chat, come and say hello!
I support the delivery of quality care and work closely with the General Manager - taking on leadership duties in their absence. I help with everything from ensuring care standards to motivating my team.
I am thoroughly enjoying this chapter in my career with Barchester and looking forward to continuing to support our lovely residents and staff in the home.

My name is Jade. I am a Senior Care worker at Springvale Court and have been working with the company since 2017.
I work across both communities and love spending time with the residents.

I am Mandy, a dedicated care staff member at Springvale Court. I started in 2007. I am passionate about caring for our residents, ensuring they feel valued, respected, and safe.
I have a passion for caring for those who are living with Dementia or other cognitive impairments, and I have taken on the role of Dementia Champion within the home. I am always there for the residents and families if they want to have a chat, feel worried or upset and will always be there to support you.
My commitment to the home over the years continues to inspire me every day to ensure the care that the residents receive is person-centred and to a high standard.

I am Ben, a care assistant at Springvale Court. I joined the team in 2021. I joined the company with my identical twin brother, so you may feel like you are seeing double on some days.
I love my job at Springvale Court and have continued to develop with the support of my General Manager, who has encouraged me to sign up for the NVQ 3 in Health and Social Care, which I have just passed, and I am now training to be a senior carer within the home.

Hello, my name is Rachel, and I am a housekeeper at Springvale Court. I have worked here since 2019. I love my job! No two days are the same. I love nothing more than a nice, clean home for all of our residents, families and colleagues.
I am also a trained Care Assistant to help when needed on a day shift, and you may see me in a green uniform more regularly from August, as I am starting to embrace the care role on a more permanent basis in order to deliver quality care to our residents, as this is something I am passionate about. I would highly recommend Barchester to anyone wanting to work in the care sector.
I love working at Springvale Court and enjoy each and every shift, spending time with the residents in the home
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