Springvale Court is located in the Wrekenton area of Gateshead, on the site of the former Miners' Welfare Club, close to local shops and public transport links. It is a purpose-built care home providing personalised residential and expert dementia care.
Care is delivered to individuals living with dementia in specialised Memory Lane Communities. The home's design helps residents with dementia make sense of their surroundings through features such as sensory gardens,...
Springvale Court is located in the Wrekenton area of Gateshead, on the site of the former Miners' Welfare Club, close to local shops and public transport links. It is a purpose-built care home providing personalised residential and expert dementia care.
Care is delivered to individuals living with dementia in specialised Memory Lane Communities. The home's design helps residents with dementia make sense of their surroundings through features such as sensory gardens, memory-prompting curios, and rummage drawers, all designed to engage attention and interest.
Residents have access to many on-site facilities, including a hair and beauty salon and a residents' garden. Participation in daily activities is encouraged, with options such as baking, craft sessions, music therapy, and day trips.
The menu is varied and seasonally tailored. A team of chefs prepare fresh food, ensuring residents' nutritional needs are met and providing a variety of dishes for enjoyment.
Contact Barchester Springvale Court Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Springvale Court Care Home for full pricing details and T&Cs.
Barchester Springvale Court Care Home has a Review Score of 9.7 (9.700) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Springvale Court Care Home has 88 reviews.
We liked this home for my aunt with dementia for several reasons. Firstly, it was very clean. Secondly, it was a nice size, not too big, and felt homely. Thirdly, they have a separate unit upstairs, so when her Alzheimer's progress, at least she will only have to go upstairs and well recognise the...
We liked this home for my aunt with dementia for several reasons. Firstly, it was very clean. Secondly, it was a nice size, not too big, and felt homely. Thirdly, they have a separate unit upstairs, so when her Alzheimer's progress, at least she will only have to go upstairs and well recognise the staff. It has been a difficult time with Covid, but Barchester has sent regular emails to keep families involved.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My dad has only moved into Springvale Court but I can't fault anything, especially the staff. The care so far has been excellent,
My dad has only moved into Springvale Court but I can't fault anything, especially the staff. The care so far has been excellent,
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, which work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff are extremely helpful, friendly and welcoming my friend seems settled and happy, she is looked after well.
The staff are extremely helpful, friendly and welcoming my friend seems settled and happy, she is looked after well.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff are caring towards my mam and supportive with family issues if any. Mam recently broke her hip and required hospital admission and operation then recovery, the staff were amazing and very attentive. I don't know anything about the food and drinks but the juices/tea and coffee trolley is...
The staff are caring towards my mam and supportive with family issues if any. Mam recently broke her hip and required hospital admission and operation then recovery, the staff were amazing and very attentive. I don't know anything about the food and drinks but the juices/tea and coffee trolley is always about. I have not seen the activities in a while but I don't think mam would attend.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Just my second visit. The staff are very courteous and helpful. Seems a relaxing environment for residents.
Just my second visit. The staff are very courteous and helpful. Seems a relaxing environment for residents.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Very good.
Very good.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mother has settled in really well. The staff are excellent with her and all her needs are met with satisfaction.
My mother has settled in really well. The staff are excellent with her and all her needs are met with satisfaction.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I found all the staff very nice, competent, reliable and polite at all times. Nothing is too much for the staff. The staff are also very good at looking and caring for my mam. Can't fault the staff and residents.
I found all the staff very nice, competent, reliable and polite at all times. Nothing is too much for the staff. The staff are also very good at looking and caring for my mam. Can't fault the staff and residents.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Since we are allowed back into the home the staff have been very friendly, they are working hard to keep everyone safe.
Since we are allowed back into the home the staff have been very friendly, they are working hard to keep everyone safe.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Mam came in 5 days before lockdown in March. I felt guilty and worried about her. The staff reassured me and put up with me keep phoning. Mam is doing great, she is well looked after, safe and even better now we can have regular visits.
Mam came in 5 days before lockdown in March. I felt guilty and worried about her. The staff reassured me and put up with me keep phoning. Mam is doing great, she is well looked after, safe and even better now we can have regular visits.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Have always found the staff pleasant and helpful. The visit during Covid was well organised and the visitor room is excellently done. Just lovely to see relatives at a depressing time.
Have always found the staff pleasant and helpful. The visit during Covid was well organised and the visitor room is excellently done. Just lovely to see relatives at a depressing time.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My Mother-in-Law is happy and healthy and more importantly, content. All the staff I have come into contact with have been pleasant and efficient. My Mother-in-Law obviously likes the staff and trusts them. At 92 she looks healthier and content since taking up residence. I personally feel she is...
My Mother-in-Law is happy and healthy and more importantly, content. All the staff I have come into contact with have been pleasant and efficient. My Mother-in-Law obviously likes the staff and trusts them. At 92 she looks healthier and content since taking up residence. I personally feel she is safe and well looked after. I am kept up to date on her welfare.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Lovely care home run by excellent management and very caring, helpful and friendly staff. My mother has been in Springvale for about three years and apart from an odd query from myself, which was dealt with immediately, I have no qualms recommending this home to anyone. Thank you for all you do at...
Lovely care home run by excellent management and very caring, helpful and friendly staff. My mother has been in Springvale for about three years and apart from an odd query from myself, which was dealt with immediately, I have no qualms recommending this home to anyone. Thank you for all you do at Springvale Court.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
So often we hear about the negatives of care, so I feel it is important to give praise and thanks which are undoubtedly due for the care my mother receives in Springvale Court. The staff remain excellent in my opinion, promoting choice and dignity. This has been a difficult year for everyone, so...
So often we hear about the negatives of care, so I feel it is important to give praise and thanks which are undoubtedly due for the care my mother receives in Springvale Court. The staff remain excellent in my opinion, promoting choice and dignity. This has been a difficult year for everyone, so thank you one and all for your continued support and effort.
Thank you for your review regarding your Mother's care. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Visiting the new suite for visits under the Covid 19 rules. Staff explained before we entered the room. Mam was waiting and staff left us to talk which was great but only through the glass with a speaker. This was a wonderful visit after not seeing her for so long, only contact has been phone calls...
Visiting the new suite for visits under the Covid 19 rules. Staff explained before we entered the room. Mam was waiting and staff left us to talk which was great but only through the glass with a speaker. This was a wonderful visit after not seeing her for so long, only contact has been phone calls to Mam. I can only say well done to everyone for their care and attention to everyone. Looking forward to our next visit.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I find all staff attentive, caring and pleasant.
I find all staff attentive, caring and pleasant.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Fantastic staff in a very good home who looked after my mother's needs in a way that gives me peace of mind. Cannot fault the care provided or the home overall.
Fantastic staff in a very good home who looked after my mother's needs in a way that gives me peace of mind. Cannot fault the care provided or the home overall.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The care my mother-in-law receives from here is second to none, staff do an amazing job, especially under the trying times of Covid. They have kept families updated throughout and are always happy for you to ring and talk to your loved ones, the garden visits are a success with great social...
The care my mother-in-law receives from here is second to none, staff do an amazing job, especially under the trying times of Covid. They have kept families updated throughout and are always happy for you to ring and talk to your loved ones, the garden visits are a success with great social distance in place to protect the residents. Can not thank them enough for the care my mother-in-law receives.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I would highly recommend Springvale Court to anyone looking for their loved ones to be cared for. The management and staff have not only cared for and respected our father but also have been amazing towards us as a family. Nothing is a bother. The dedication and hard work the staff has shown my...
I would highly recommend Springvale Court to anyone looking for their loved ones to be cared for. The management and staff have not only cared for and respected our father but also have been amazing towards us as a family. Nothing is a bother. The dedication and hard work the staff has shown my father has been unreal. Also, I must add this care home is immaculate. I will never be able to thank Springvale Court enough. The dedication of the full team has been outstanding.
My Dad has always received great care from all the staff. My Dad is always clean and tidy. My Dad always gives staff a big smile every time he sees all of them. They give him so much love and so does the management. I will recommend this home to others. Couldn't thank them all so much. My Dad is so...
My Dad has always received great care from all the staff. My Dad is always clean and tidy. My Dad always gives staff a big smile every time he sees all of them. They give him so much love and so does the management. I will recommend this home to others. Couldn't thank them all so much. My Dad is so happy here.
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After almost 5 years of continuous service at our home much-loved Home Administrator, Lorraine has decided to retire. Staff and residents sent Lorraine off in style with champagne (non-alcoholic) and...
Staff, residents, relatives and the local community came together at Springvale Court to enjoy a Winter fayre that was held in the home’s grounds over the weekend. Springvale Court hosted...
Our residents received special visits from their grandchildren and great grandchildren to celebrate Grandparents’ Day. They reminisced about stories from their childhood when they spent time with their own grandparents,...
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My name is Gemma. I am the General Manager at Springvale Court. I have worked at Springvale Court since 2014 were I started as a care assistant. I...
My name is Gemma. I am the General Manager at Springvale Court. I have worked at Springvale Court since 2014 were I started as a care assistant. I have worked my way through my NVQs and have had many different roles in the home, including a Senior Care Worker and Deputy Manager.
I love working at Springvale Court, and my length of service with Barchester can demonstrate that I love working for the company.
I am a passionate and caring individual and enjoy my role, especially when I can spend time with the residents and families. My door is always open, and I am always willing to listen, offer advice and help any way that I can.
The most rewarding part of the job is seeing the residents happy and content at Springvale court.
My name is Amy. I am the Deputy Manager of Springvale Court care home. I joined Springvale Court in July 2017 and bring a wealth of experience to the...
My name is Amy. I am the Deputy Manager of Springvale Court care home. I joined Springvale Court in July 2017 and bring a wealth of experience to the role, having worked in health care for over 10 years. My passion is to help people, which is why I have developed my career within this sector. My personality is very approachable, so if you have any concerns or just need a general chit-chat, come and say hello!
I support the delivery of quality care and work closely with the General Manager - taking on leadership duties in their absence. I help with everything from ensuring care standards to motivating my team.
I am thoroughly enjoying this chapter in my career with Barchester and looking forward to continuing to support our lovely residents and staff in the home.
My name is Jade. I am a Senior Care worker at Springvale Court and have been working with the company since 2017.
I work across both communities and love spending time with the residents.
I am Mandy, a dedicated care staff member at Springvale Court. I started in 2007. I am passionate about caring for our residents, ensuring they feel...
I am Mandy, a dedicated care staff member at Springvale Court. I started in 2007. I am passionate about caring for our residents, ensuring they feel valued, respected, and safe.
I have a passion for caring for those who are living with Dementia or other cognitive impairments, and I have taken on the role of Dementia Champion within the home. I am always there for the residents and families if they want to have a chat, feel worried or upset and will always be there to support you.
My commitment to the home over the years continues to inspire me every day to ensure the care that the residents receive is person-centred and to a high standard.
I am Ben, a care assistant at Springvale Court. I joined the team in 2021. I joined the company with my identical twin brother, so you may feel like...
I am Ben, a care assistant at Springvale Court. I joined the team in 2021. I joined the company with my identical twin brother, so you may feel like you are seeing double on some days.
I love my job at Springvale Court and have continued to develop with the support of my General Manager, who has encouraged me to sign up for the NVQ 3 in Health and Social Care, which I have just passed, and I am now training to be a senior carer within the home.
Hello, my name is Rachel, and I am a housekeeper at Springvale Court. I have worked here since 2019. I love my job! No two days are the same. I love...
Hello, my name is Rachel, and I am a housekeeper at Springvale Court. I have worked here since 2019. I love my job! No two days are the same. I love nothing more than a nice, clean home for all of our residents, families and colleagues.
I am also a trained Care Assistant to help when needed on a day shift, and you may see me in a green uniform more regularly from August, as I am starting to embrace the care role on a more permanent basis in order to deliver quality care to our residents, as this is something I am passionate about. I would highly recommend Barchester to anyone wanting to work in the care sector.
I love working at Springvale Court and enjoy each and every shift, spending time with the residents in the home
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