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Barchester Springvale Court Care Home

Springwell Road, Wrekenton, Gateshead, Tyne & Wear NE9 7AD
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Barchester Springvale Court Care Home, Gateshead
Barchester Springvale Court Care Home, Gateshead
Barchester Springvale Court Care Home, Gateshead

Springvale Court is located in the Wrekenton area of Gateshead, on the site of the former Miners' Welfare Club, close to local shops and public transport links. It is a purpose built care home providing personalised residential and expert dementia care.

Sensitive care is delivered to those living with dementia in specialised Memory Lane Communities; designs within the home help people experiencing dementia to make sense of their surroundings through features...  

Care Provided by Barchester Springvale Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,227 - £1,227N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Springvale Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Gemma Rooney(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (40)

Barchester Springvale Court Care Home Reviews (85)

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9.7

Barchester Springvale Court Care Home has a Review Score of 9.7 (9.653) out of 10, based on 23 reviews in the last 2 years. Over all time Barchester Springvale Court Care Home has 85 reviews.

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Showing 85 reviews matching selected criteria
Review from D R (Daughter of Resident) published on 5 April 2022 Submitted via Postal Card
Overall Experience

The staff are caring towards my mam and supportive with family issues if any. Mam recently broke her hip and required hospital admission and operation then recovery, the staff were amazing and very attentive. I don't know anything about the food and drinks but the juices/tea and coffee trolley is always about. I have not seen the activities in a while but I don't think mam would attend.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from E K (Friend of Resident) published on 5 April 2022 Submitted via Postal Card
Overall Experience

Just my second visit. The staff are very courteous and helpful. Seems a relaxing environment for residents.

Reply from Judith Tully, GM at Barchester Springvale Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Susan W (Friend of Resident) published on 5 April 2022 Submitted via Postal Card
Overall Experience

Very good.

Reply from Judith Tully, GM at Barchester Springvale Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Treated with Dignity
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Review from D D (Daughter of Resident) published on 22 November 2021 Submitted via Postal Card
Overall Experience

My mother has settled in really well. The staff are excellent with her and all her needs are met with satisfaction.

Reply from Judith Tully, GM at Barchester Springvale Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
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Treated with Dignity
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Review from S K (Daughter of Resident) published on 19 November 2021 Submitted via Postal Card
Overall Experience

I found all the staff very nice, competent, reliable and polite at all times. Nothing is too much for the staff. The staff are also very good at looking and caring for my mam. Can't fault the staff and residents.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Springvale Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
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Treated with Dignity
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Review from Maureen F (Cousin of Resident) published on 26 March 2021 Submitted via Postal Card
Overall Experience

Since we are allowed back into the home the staff have been very friendly, they are working hard to keep everyone safe.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Springvale Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
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Treated with Dignity
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Value for Money
Review from N W (Daughter of Resident) published on 18 December 2020 Submitted via Postal Card
Overall Experience

Mam came in 5 days before lockdown in March. I felt guilty and worried about her. The staff reassured me and put up with me keep phoning. Mam is doing great, she is well looked after, safe and even better now we can have regular visits.

Reply from Judith Tully, GM at Barchester Springvale Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
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Treated with Dignity
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Review from C H (Sister-in-law of Resident) published on 18 December 2020 Submitted via Postal Card
Overall Experience

Have always found the staff pleasant and helpful. The visit during Covid was well organised and the visitor room is excellently done. Just lovely to see relatives at a depressing time.

Reply from Judith Tully, GM at Barchester Springvale Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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No Rating
Review from Alan R (Son-in-law of Resident) published on 9 December 2020 Submitted via Postal Card
Overall Experience

My Mother-in-Law is happy and healthy and more importantly, content. All the staff I have come into contact with have been pleasant and efficient. My Mother-in-Law obviously likes the staff and trusts them. At 92 she looks healthier and content since taking up residence. I personally feel she is safe and well looked after. I am kept up to date on her welfare.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Springvale Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Review from Christine W (Daughter of Resident) published on 7 December 2020 Submitted via Postal Card
Overall Experience

Lovely care home run by excellent management and very caring, helpful and friendly staff. My mother has been in Springvale for about three years and apart from an odd query from myself, which was dealt with immediately, I have no qualms recommending this home to anyone. Thank you for all you do at Springvale Court.

Reply from Judith Tully, GM at Barchester Springvale Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Review from K L (Daughter of Resident) published on 2 December 2020 Submitted via Postal Card
Overall Experience

So often we hear about the negatives of care, so I feel it is important to give praise and thanks which are undoubtedly due for the care my mother receives in Springvale Court. The staff remain excellent in my opinion, promoting choice and dignity. This has been a difficult year for everyone, so thank you one and all for your continued support and effort.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Springvale Court Care Home

Thank you for your review regarding your Mother's care. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Margaret D (Daughter of Resident) published on 2 December 2020 Submitted via Postal Card
Overall Experience

Visiting the new suite for visits under the Covid 19 rules. Staff explained before we entered the room. Mam was waiting and staff left us to talk which was great but only through the glass with a speaker. This was a wonderful visit after not seeing her for so long, only contact has been phone calls to Mam. I can only say well done to everyone for their care and attention to everyone. Looking forward to our next visit.

Reply from Judith Tully, GM at Barchester Springvale Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Review from D H (Nephew of Resident) published on 3 September 2020 Submitted via Postal Card
Overall Experience

I find all staff attentive, caring and pleasant.

Reply from Judith Tully, G M at Barchester Springvale Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Value for Money
Review from A R (Daughter of Resident) published on 14 August 2020 Submitted via Postal Card
Overall Experience

Fantastic staff in a very good home who looked after my mother's needs in a way that gives me peace of mind. Cannot fault the care provided or the home overall.

Reply from Judith Tully, GM at Barchester Springvale Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sharon (Daughter-in-law of Resident) published on 5 August 2020 Submitted via Website
Overall Experience

The care my mother-in-law receives from here is second to none, staff do an amazing job, especially under the trying times of Covid. They have kept families updated throughout and are always happy for you to ring and talk to your loved ones, the garden visits are a success with great social distance in place to protect the residents. Can not thank them enough for the care my mother-in-law receives.

Reply from Judith Tully, GM at Barchester Springvale Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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No Rating
Review from Linda F (Daughter of Resident) published on 16 December 2019 Submitted via Postal Card
Overall Experience

I would highly recommend Springvale Court to anyone looking for their loved ones to be cared for. The management and staff have not only cared for and respected our father but also have been amazing towards us as a family. Nothing is a bother. The dedication and hard work the staff has shown my father has been unreal. Also, I must add this care home is immaculate. I will never be able to thank Springvale Court enough. The dedication of the full team has been outstanding.

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Review from J L (Daughter of Resident) published on 11 December 2019 Submitted via Postal Card
Overall Experience

My Dad has always received great care from all the staff. My Dad is always clean and tidy. My Dad always gives staff a big smile every time he sees all of them. They give him so much love and so does the management. I will recommend this home to others. Couldn't thank them all so much. My Dad is so happy here.

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Review from D W (Daughter of Resident) published on 11 December 2019 Submitted via Postal Card
Overall Experience

My family and myself are very happy with Barchester at Springvale Wrekenton. All the staff are all very friendly, helpful and caring towards my Dad and us. It is always immaculately clean and smelling fresh. We can't thank all the management and staff for the fantastic care my Dad receives. I would highly recommend this care home.

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Review from Hannah L (Granddaughter of Resident) published on 9 December 2019 Submitted via Postal Card
Overall Experience

My grandad has always received great care from all staff at Springvale Court. Everyone has always been so friendly and caring towards my grandad. Staff, the care, management, cleanliness are 100% good and I will be recommending this to others.

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Review from Malcolm G (Son of Resident) published on 18 November 2019 Submitted via Postal Card
Overall Experience

Early days as yet. Mam has only been a resident in this care home for five weeks. Food is significantly better than in her previous home. Care levels seem OK to date. Staff are friendly and helpful. The residents don't seem to get adequate showers as I think that it should be once a week minimum (although I believe that they are regularly washed all over with a flannel).

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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No Rating
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No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (12) & Events (1)

News
  • 29 Dec 2025

    After almost 5 years of continuous service at our home much-loved Home Administrator, Lorraine has decided to retire. Staff and residents sent Lorraine off in style with champagne (non-alcoholic) and...

  • 15 Nov 2025

    Staff, residents, relatives and the local community came together at Springvale Court to enjoy a Winter fayre that was held in the home’s grounds over the weekend. Springvale Court hosted...

  • 13 Oct 2025

    Our residents received special visits from their grandchildren and great grandchildren to celebrate Grandparents’ Day. They reminisced about stories from their childhood when they spent time with their own grandparents,...

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