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Barchester Springvale Court Care Home

Springwell Road, Wrekenton, Gateshead, Tyne & Wear NE9 7AD
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Barchester Springvale Court Care Home, Gateshead
Barchester Springvale Court Care Home, Gateshead
Barchester Springvale Court Care Home, Gateshead

Springvale Court is located in the Wrekenton area of Gateshead, on the site of the former Miners' Welfare Club, close to local shops and public transport links. It is a purpose built care home providing personalised residential and expert dementia care.

Sensitive care is delivered to those living with dementia in specialised Memory Lane Communities; designs within the home help people experiencing dementia to make sense of their surroundings through features...  

Care Provided by Barchester Springvale Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,227 - £1,227N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Springvale Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Gemma Rooney(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (40)

Barchester Springvale Court Care Home Reviews (85)

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9.7

Barchester Springvale Court Care Home has a Review Score of 9.7 (9.653) out of 10, based on 23 reviews in the last 2 years. Over all time Barchester Springvale Court Care Home has 85 reviews.

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Showing 85 reviews matching selected criteria
Review from Alan M (Husband of Resident) published on 15 October 2024 Submitted via Website
Overall Experience

Having visited several homes within a ten-mile radius, I was confident that Barchester Springvale Court Care Home was the most suitable home to care for my wife. Having visited my wife several times a week for eight months, I know that I made the right decision. The home is expertly managed, always clean and tidy and all the staff are friendly and efficient.

Reply from Jane Longstaff, On behalf of Springvale Court at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Christine B (Daughter of Resident) published on 18 September 2024 Submitted via Website
Overall Experience

Mam suffers from dementia and has been a resident since February 2024. The day she was admitted was her 90th birthday and the staff gave her flowers, card and a cake on arrival, such a lovely gesture. Words cannot express how very professional, caring and sympathetic all the staff are. They have spent a lot of money on extending and maintaining the garden which on a sunny day is a lovely place to sit. This home was the first one me and my sister visited and after looking around we made our choice. We have not been disappointed. Well done team Barchester Springvale Court Care Home.

Reply from Jane Longstaff, On behalf of Springvale Court at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
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Treated with Dignity
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Review from M B (Niece of Resident) published on 4 September 2024 Submitted via Postal Card
Overall Experience
My very elderly aunt was admitted some time ago to Barchester Springvale Court Care Home due to dementia. She settled in fairly quickly and seemed content. Over time, her condition deteriorated slowly until recently when she was put on end-of-life care.
The staff (all inclusive) have been excellent. Their attitude, their friendliness, their care and professionalism have been second to none.
They have become my aunt's full-time family when we could not be. They have made a very difficult and emotional time so much easier to get through.
I have, in the past, worked within the care sector and know very well the difference between good, indifferent and poor care facilities. My background means I know what to take note of and I can honestly say that I had no concerns at all about the standards at this facility or the staff,

I would like to give my heartfelt thanks to all concerned.

Reply from Jane Longstaff, On behalf of Springvale Court at Barchester Springvale Court Care Home

Please accept our condolences to you and the family at this time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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No Rating
Review from C W (Sister of Resident) published on 23 May 2024 Submitted via Postal Card
Overall Experience

My sister has been Springvale Court since March 2023. I have visited her regularly since. I found the surroundings and the staff very nice. There is a lovely atmosphere wherever I go. The staff are excellent and very caring, they have a great sense of humour and my family and I have great laughs with them. I feel she is in a safe place and most days she is happy.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from S T (Daughter of Resident) published on 2 April 2024 Submitted via Website
Overall Experience

Having to put my Mam into a care home has been heartbreaking but the staff at this care home have made things so much easier. Every single member of staff goes out of their way to make sure everyone is well looked after and cared for even if it’s just being there for my Mam to talk to. If you are thinking of putting your loved one in this care home I highly recommend it! I can’t thank the staff enough.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Marie G (Daughter of Resident) published on 21 March 2024 Submitted via Website
Overall Experience

Lovely. Home staff are lovely very helpful. Management lovely as well room's very pleasant very clean looked after Dad as soon as he came in cup of tea straight away, they took him to the club and he joined in with the activities.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C F (Wife of Resident) published on 18 March 2024 Submitted via Postal Card
Overall Experience

My husband has been in for 1 month. They have lowered the age to 60 years for him. He has settled well and I also feel at home when I go to visit. Always made very welcome. The staff are all local people and always smile, speak and remember our names and are always very helpful, understanding, kind and compassionate.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
No Rating
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Review from Carole S (Daughter of Resident) published on 22 January 2024 Submitted via Postal Card
Overall Experience
Can't recommend the care home enough. The staff go above and beyond their duties, they're hardworking, kind, thoughtful and caring.
It is a nice feeling knowing my mother's in capable, caring hands. I'm confident she's getting the best care possible for her condition.

All staff and management deserve the utmost respect. Well done all.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Winfred J (Resident / Service User) published on 16 August 2023 Submitted via Postal Card
Overall Experience

I have only been in since May. The regular staff are lovely but agency are not so good. Day shift is better than night shift. The entertainment is good when we have it (or activities) but needs to be more regular. My room is cleaned every day and is spotless. The lounge is my least favourite place, it is too small. This is a lovely place though, I feel safe.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Springvale Court Care Home

Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T M (Sister of Resident) published on 29 June 2023 Submitted via Postal Card
Overall Experience

All staff have been exceptionally friendly and helpful. They really do care about the residents.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dawn W (Daughter of Resident) published on 15 May 2023 Submitted via Postal Card
Overall Experience

So far my experience with Springvale Court Care Home has been excellent. The staff are all lovely. My dad has settled in very well here. I feel he is getting the care he needs. I know he is safe and there is no way he can get out. He is getting well fed and the food always looks really good and I know he enjoys what he gets as he usually has seconds! Overall I am happy with Dad's care.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandie T (Cousin of Resident) published on 29 March 2023 Submitted via Postal Card
Overall Experience

The staff are excellent. The home is clean and tidy. The atmosphere is friendly. My cousin is being very well cared for. No problems at all.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrea W (Daughter of Resident) published on 7 September 2022 Submitted via Website
Overall Experience
My 92-year-old Mam has just been in Springvale for 2 weeks of respite care. We can't thank all the care staff and the home administrator for giving us the opportunity for a break. All the care staff made Mam very welcome and settled her into her short-term home so that we didn't have any worries about going on holiday.
Her care was excellent. Springvale is so clean with great facilities and activities we can't fault the care at all. Mam especially enjoyed the activities that the Activities Coordinator had arranged and even came out with sparkly nails which she loved!
We really appreciated all that everybody did for Mam!

Thank You!

Reply from Jane Selkirk, Divisional Sales and Marketing Manager at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J J (Husband of Resident) published on 10 June 2022 Submitted via Postal Card
Overall Experience

I've found staff kind and very helpful, and so anything to help residents. Thank you.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H D (Daughter of Resident) published on 30 May 2022 Submitted via Postal Card
Overall Experience

My mother has been a resident in Springvale Court for the last six years. In this time, she has always been treated with respect and dignity. Over recent months, her health has deteriorated, but her care has been excellent. All the staff, from the care manager to the cleaning staff, are so respectful. Couldn't wish for a better place for my mother to end her life.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J L (Daughter of Resident) published on 12 May 2022 Submitted via Postal Card
Overall Experience

I find the care and concern given to my mum most satisfying and reassuring. She is very well cared for, the facility is well equipped, and the staff very helpful and welcoming. Very satisfied.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lance J (Friend of Resident) published on 11 May 2022 Submitted via Postal Card
Overall Experience

All the staff are kind and professional.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, which work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet W (Niece of Resident) published on 25 April 2022 Submitted via Postal Card
Overall Experience

We liked this home for my aunt with dementia for several reasons. Firstly, it was very clean. Secondly, it was a nice size, not too big, and felt homely. Thirdly, they have a separate unit upstairs, so when her Alzheimer's progress, at least she will only have to go upstairs and well recognise the staff. It has been a difficult time with Covid, but Barchester has sent regular emails to keep families involved.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J G (Daughter of Resident) published on 18 April 2022 Submitted via Postal Card
Overall Experience

My dad has only moved into Springvale Court but I can't fault anything, especially the staff. The care so far has been excellent,

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, which work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L K (Friend of Resident) published on 5 April 2022 Submitted via Postal Card
Overall Experience

The staff are extremely helpful, friendly and welcoming my friend seems settled and happy, she is looked after well.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Springvale Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
No Rating
Safety / Security
Rooms
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (12) & Events (1)

News
  • 29 Dec 2025

    After almost 5 years of continuous service at our home much-loved Home Administrator, Lorraine has decided to retire. Staff and residents sent Lorraine off in style with champagne (non-alcoholic) and...

  • 15 Nov 2025

    Staff, residents, relatives and the local community came together at Springvale Court to enjoy a Winter fayre that was held in the home’s grounds over the weekend. Springvale Court hosted...

  • 13 Oct 2025

    Our residents received special visits from their grandchildren and great grandchildren to celebrate Grandparents’ Day. They reminisced about stories from their childhood when they spent time with their own grandparents,...

Upcoming Events

Awards / Recognitions (15)

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