






Springvale Court is located in the Wrekenton area of Gateshead, on the site of the former Miners' Welfare Club, close to local shops and public transport links. It is a purpose-built care home providing personalised residential and expert dementia care.
Care is delivered to individuals living with dementia in specialised Memory Lane Communities. The home's design helps residents with dementia make sense of their surroundings through features such as sensory gardens,...
Springvale Court is located in the Wrekenton area of Gateshead, on the site of the former Miners' Welfare Club, close to local shops and public transport links. It is a purpose-built care home providing personalised residential and expert dementia care.
Care is delivered to individuals living with dementia in specialised Memory Lane Communities. The home's design helps residents with dementia make sense of their surroundings through features such as sensory gardens, memory-prompting curios, and rummage drawers, all designed to engage attention and interest.
Residents have access to many on-site facilities, including a hair and beauty salon and a residents' garden. Participation in daily activities is encouraged, with options such as baking, craft sessions, music therapy, and day trips.
The menu is varied and seasonally tailored. A team of chefs prepare fresh food, ensuring residents' nutritional needs are met and providing a variety of dishes for enjoyment.
Care Provided by Barchester Springvale Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Springvale Court Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Springvale Court Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Gemma Rooney (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (40)
Visiting
- The home operates an open door policy and visitors are welcome to visit the home at any time. All visitors are welcome to join residents each day for visits and also to attend events. The home has a small café area in the main reception where they can have refreshments and sample some delicious home baked cakes. You are always welcome at Springvale Court
Parking
- There is a small car park located at the front of the home
Barchester Springvale Court Care Home Reviews (88)
Barchester Springvale Court Care Home has a Review Score of 9.7 (9.700) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Springvale Court Care Home has 88 reviews.
Springvale Court is a lovely home with friendly, caring, professional staff. My Mam recently moved in there and the welcome we received was second to none. Every single member of staff introduced themselves and made us so welcome with a tea tray and cakes. A nice touch. From the minute we arrived...
Mam has settled in well and we can now rest knowing she is safe and cared for. It's not an easy decision moving your parent into care, however they made a difficult time so much easier. The home pulled out all of the stops to get Mam moved in swiftly from a bad experience at another home. We can't thank them enough.
Without doubt this home is managed to an extremely high standard.
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.
We have used Springvale for the past 18 month for Mam, and have always been very happy with all of the service's . Communication was excellent, and we have been impressed that any issues identified by Springvale with my mum's care have been raised speedily and dealt with. They were very good at...
We have used Springvale for the past 18 month for Mam, and have always been very happy with all of the service's . Communication was excellent, and we have been impressed that any issues identified by Springvale with my mum's care have been raised speedily and dealt with. They were very good at keeping us informed. We would get a call even if she had the slightest injury. This is a very professional and efficient home and staff which has really took onboard the problems of my Mams illness. They took too her from day one, mam was very reluctant to go into a home, but we had no choice, but the lasses had her killing her self-laughing within 5 mins, tea and biscuits were served immediately. They were always ready with a kind word for her, they loved her like their own, Mam was very happy in there, and she loved the Lads & Lasses back with just as much enthusiasm, I'm so glad we found this home for Mam to enjoy her final months. The manager and her staff are angels in disguise xx
Condolences to you and the family. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Springvale is a comfortable, clean and caring environment. The staff provide excellent professional care and are very much focussed on the wellbeing of the residents. Staff are friendly and attentive. Above all Springvale is a safe environment. It is a welcoming place.
Springvale is a comfortable, clean and caring environment. The staff provide excellent professional care and are very much focussed on the wellbeing of the residents. Staff are friendly and attentive. Above all Springvale is a safe environment. It is a welcoming place.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Having visited several homes within a ten-mile radius, I was confident that Barchester Springvale Court Care Home was the most suitable home to care for my wife. Having visited my wife several times a week for eight months, I know that I made the right decision. The home is expertly managed, always...
Having visited several homes within a ten-mile radius, I was confident that Barchester Springvale Court Care Home was the most suitable home to care for my wife. Having visited my wife several times a week for eight months, I know that I made the right decision. The home is expertly managed, always clean and tidy and all the staff are friendly and efficient.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Mam suffers from dementia and has been a resident since February 2024. The day she was admitted was her 90th birthday and the staff gave her flowers, card and a cake on arrival, such a lovely gesture. Words cannot express how very professional, caring and sympathetic all the staff are. They have...
Mam suffers from dementia and has been a resident since February 2024. The day she was admitted was her 90th birthday and the staff gave her flowers, card and a cake on arrival, such a lovely gesture. Words cannot express how very professional, caring and sympathetic all the staff are. They have spent a lot of money on extending and maintaining the garden which on a sunny day is a lovely place to sit. This home was the first one me and my sister visited and after looking around we made our choice. We have not been disappointed. Well done team Barchester Springvale Court Care Home.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff (all inclusive) have been...
The staff (all inclusive) have been excellent. Their attitude, their friendliness, their care and professionalism have been second to none.
They have become my aunt's full-time family when we could not be. They have made a very difficult and emotional time so much easier to get through.
I have, in the past, worked within the care sector and know very well the difference between good, indifferent and poor care facilities. My background means I know what to take note of and I can honestly say that I had no concerns at all about the standards at this facility or the staff,
I would like to give my heartfelt thanks to all concerned.
Please accept our condolences to you and the family at this time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My sister has been Springvale Court since March 2023. I have visited her regularly since. I found the surroundings and the staff very nice. There is a lovely atmosphere wherever I go. The staff are excellent and very caring, they have a great sense of humour and my family and I have great laughs...
My sister has been Springvale Court since March 2023. I have visited her regularly since. I found the surroundings and the staff very nice. There is a lovely atmosphere wherever I go. The staff are excellent and very caring, they have a great sense of humour and my family and I have great laughs with them. I feel she is in a safe place and most days she is happy.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Having to put my Mam into a care home has been heartbreaking but the staff at this care home have made things so much easier. Every single member of staff goes out of their way to make sure everyone is well looked after and cared for even if it’s just being there for my Mam to talk to. If you are...
Having to put my Mam into a care home has been heartbreaking but the staff at this care home have made things so much easier. Every single member of staff goes out of their way to make sure everyone is well looked after and cared for even if it’s just being there for my Mam to talk to. If you are thinking of putting your loved one in this care home I highly recommend it! I can’t thank the staff enough.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Lovely. Home staff are lovely very helpful. Management lovely as well room's very pleasant very clean looked after Dad as soon as he came in cup of tea straight away, they took him to the club and he joined in with the activities.
Lovely. Home staff are lovely very helpful. Management lovely as well room's very pleasant very clean looked after Dad as soon as he came in cup of tea straight away, they took him to the club and he joined in with the activities.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My husband has been in for 1 month. They have lowered the age to 60 years for him. He has settled well and I also feel at home when I go to visit. Always made very welcome. The staff are all local people and always smile, speak and remember our names and are always very helpful, understanding, kind...
My husband has been in for 1 month. They have lowered the age to 60 years for him. He has settled well and I also feel at home when I go to visit. Always made very welcome. The staff are all local people and always smile, speak and remember our names and are always very helpful, understanding, kind and compassionate.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
It is a nice feeling knowing my mother's in capable, caring hands. I'm confident she's getting the best care possible for her condition.
All staff and management...
It is a nice feeling knowing my mother's in capable, caring hands. I'm confident she's getting the best care possible for her condition.
All staff and management deserve the utmost respect. Well done all.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I have only been in since May. The regular staff are lovely but agency are not so good. Day shift is better than night shift. The entertainment is good when we have it (or activities) but needs to be more regular. My room is cleaned every day and is spotless. The lounge is my least favourite place,...
I have only been in since May. The regular staff are lovely but agency are not so good. Day shift is better than night shift. The entertainment is good when we have it (or activities) but needs to be more regular. My room is cleaned every day and is spotless. The lounge is my least favourite place, it is too small. This is a lovely place though, I feel safe.
Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
All staff have been exceptionally friendly and helpful. They really do care about the residents.
All staff have been exceptionally friendly and helpful. They really do care about the residents.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
So far my experience with Springvale Court Care Home has been excellent. The staff are all lovely. My dad has settled in very well here. I feel he is getting the care he needs. I know he is safe and there is no way he can get out. He is getting well fed and the food always looks really good and I...
So far my experience with Springvale Court Care Home has been excellent. The staff are all lovely. My dad has settled in very well here. I feel he is getting the care he needs. I know he is safe and there is no way he can get out. He is getting well fed and the food always looks really good and I know he enjoys what he gets as he usually has seconds! Overall I am happy with Dad's care.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff are excellent. The home is clean and tidy. The atmosphere is friendly. My cousin is being very well cared for. No problems at all.
The staff are excellent. The home is clean and tidy. The atmosphere is friendly. My cousin is being very well cared for. No problems at all.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My 92-year-old Mam has just been in Springvale for 2 weeks of respite care. We can't thank all the care staff and the home administrator for giving us the opportunity for a break. All the care staff made Mam very welcome and settled her into her short-term home so that we didn't have any worries...
Her care was excellent. Springvale is so clean with great facilities and activities we can't fault the care at all. Mam especially enjoyed the activities that the Activities Coordinator had arranged and even came out with sparkly nails which she loved!
We really appreciated all that everybody did for Mam!
Thank You!
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I've found staff kind and very helpful, and so anything to help residents. Thank you.
I've found staff kind and very helpful, and so anything to help residents. Thank you.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mother has been a resident in Springvale Court for the last six years. In this time, she has always been treated with respect and dignity. Over recent months, her health has deteriorated, but her care has been excellent. All the staff, from the care manager to the cleaning staff, are so...
My mother has been a resident in Springvale Court for the last six years. In this time, she has always been treated with respect and dignity. Over recent months, her health has deteriorated, but her care has been excellent. All the staff, from the care manager to the cleaning staff, are so respectful. Couldn't wish for a better place for my mother to end her life.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I find the care and concern given to my mum most satisfying and reassuring. She is very well cared for, the facility is well equipped, and the staff very helpful and welcoming. Very satisfied.
I find the care and concern given to my mum most satisfying and reassuring. She is very well cared for, the facility is well equipped, and the staff very helpful and welcoming. Very satisfied.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
All the staff are kind and professional.
All the staff are kind and professional.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, which work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 29 Dec 2025
After almost 5 years of continuous service at our home much-loved Home Administrator, Lorraine has decided to retire. Staff and residents sent Lorraine off in style with champagne (non-alcoholic) and...
- 15 Nov 2025
Staff, residents, relatives and the local community came together at Springvale Court to enjoy a Winter fayre that was held in the home’s grounds over the weekend. Springvale Court hosted...
- 13 Oct 2025
Our residents received special visits from their grandchildren and great grandchildren to celebrate Grandparents’ Day. They reminisced about stories from their childhood when they spent time with their own grandparents,...
There are no upcoming events for Barchester Springvale Court Care Home.
Awards / Recognitions (16)
- 15 Oct 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Springvale Court Care Home.
Meet the Team (6)

My name is Gemma. I am the General Manager at Springvale Court. I have worked at Springvale Court since 2014 were I started as a care assistant. I...
My name is Gemma. I am the General Manager at Springvale Court. I have worked at Springvale Court since 2014 were I started as a care assistant. I have worked my way through my NVQs and have had many different roles in the home, including a Senior Care Worker and Deputy Manager.
I love working at Springvale Court, and my length of service with Barchester can demonstrate that I love working for the company.
I am a passionate and caring individual and enjoy my role, especially when I can spend time with the residents and families. My door is always open, and I am always willing to listen, offer advice and help any way that I can.
The most rewarding part of the job is seeing the residents happy and content at Springvale court.

My name is Amy. I am the Deputy Manager of Springvale Court care home. I joined Springvale Court in July 2017 and bring a wealth of experience to the...
My name is Amy. I am the Deputy Manager of Springvale Court care home. I joined Springvale Court in July 2017 and bring a wealth of experience to the role, having worked in health care for over 10 years. My passion is to help people, which is why I have developed my career within this sector. My personality is very approachable, so if you have any concerns or just need a general chit-chat, come and say hello!
I support the delivery of quality care and work closely with the General Manager - taking on leadership duties in their absence. I help with everything from ensuring care standards to motivating my team.
I am thoroughly enjoying this chapter in my career with Barchester and looking forward to continuing to support our lovely residents and staff in the home.

My name is Jade. I am a Senior Care worker at Springvale Court and have been working with the company since 2017.
I work across both communities and love spending time with the residents.

I am Mandy, a dedicated care staff member at Springvale Court. I started in 2007. I am passionate about caring for our residents, ensuring they feel...
I am Mandy, a dedicated care staff member at Springvale Court. I started in 2007. I am passionate about caring for our residents, ensuring they feel valued, respected, and safe.
I have a passion for caring for those who are living with Dementia or other cognitive impairments, and I have taken on the role of Dementia Champion within the home. I am always there for the residents and families if they want to have a chat, feel worried or upset and will always be there to support you.
My commitment to the home over the years continues to inspire me every day to ensure the care that the residents receive is person-centred and to a high standard.

I am Ben, a care assistant at Springvale Court. I joined the team in 2021. I joined the company with my identical twin brother, so you may feel like...
I am Ben, a care assistant at Springvale Court. I joined the team in 2021. I joined the company with my identical twin brother, so you may feel like you are seeing double on some days.
I love my job at Springvale Court and have continued to develop with the support of my General Manager, who has encouraged me to sign up for the NVQ 3 in Health and Social Care, which I have just passed, and I am now training to be a senior carer within the home.

Hello, my name is Rachel, and I am a housekeeper at Springvale Court. I have worked here since 2019. I love my job! No two days are the same. I love...
Hello, my name is Rachel, and I am a housekeeper at Springvale Court. I have worked here since 2019. I love my job! No two days are the same. I love nothing more than a nice, clean home for all of our residents, families and colleagues.
I am also a trained Care Assistant to help when needed on a day shift, and you may see me in a green uniform more regularly from August, as I am starting to embrace the care role on a more permanent basis in order to deliver quality care to our residents, as this is something I am passionate about. I would highly recommend Barchester to anyone wanting to work in the care sector.
I love working at Springvale Court and enjoy each and every shift, spending time with the residents in the home
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Springvale Court Care Home to verify any information. View our terms and conditions. Barchester Springvale Court Care Home has an Enhanced Service -what an Enhanced Service includes.