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Care is delivered to individuals living with dementia in specialised Memory Lane Communities. The home's design helps residents with dementia make sense of their surroundings through features such as sensory gardens,...
Springvale Court is located in the Wrekenton area of Gateshead, on the site of the former Miners' Welfare Club, close to local shops and public transport links. It is a purpose-built care home providing personalised residential and expert dementia care.
Care is delivered to individuals living with dementia in specialised Memory Lane Communities. The home's design helps residents with dementia make sense of their surroundings through features such as sensory gardens, memory-prompting curios, and rummage drawers, all designed to engage attention and interest.
Residents have access to many on-site facilities, including a hair and beauty salon and a residents' garden. Participation in daily activities is encouraged, with options such as baking, craft sessions, music therapy, and day trips.
The menu is varied and seasonally tailored. A team of chefs prepare fresh food, ensuring residents' nutritional needs are met and providing a variety of dishes for enjoyment.
Care Provided by Barchester Springvale Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Springvale Court Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Springvale Court Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Gemma Rooney (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (40)
Visiting
- The home operates an open door policy and visitors are welcome to visit the home at any time. All visitors are welcome to join residents each day for visits and also to attend events. The home has a small café area in the main reception where they can have refreshments and sample some delicious home baked cakes. You are always welcome at Springvale Court
Parking
- There is a small car park located at the front of the home
Barchester Springvale Court Care Home Reviews (88)
Barchester Springvale Court Care Home has a Review Score of 9.7 (9.700) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Springvale Court Care Home has 88 reviews.
The home has a very welcoming feeling, staff are helpful and friendly, from what I have seen the food seems 5 star, and always looks delicious. The whole building is well decorated and spotlessly clean. The people in care seem very happy and content.
The home has a very welcoming feeling, staff are helpful and friendly, from what I have seen the food seems 5 star, and always looks delicious. The whole building is well decorated and spotlessly clean. The people in care seem very happy and content.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass your feedback onto the team.
Springvale has been the home for my resident for 9 years, I have on the occasions to raise a query/issue been dealt with appropriately and efficiently. I have found the staff from matron to handyman most helpful.
Springvale has been the home for my resident for 9 years, I have on the occasions to raise a query/issue been dealt with appropriately and efficiently. I have found the staff from matron to handyman most helpful.
Thank you for your review. We value all feedback as this helps to improve our services where required. Thank you also for your positive comments regarding our team who work hard to deliver high standards of quality care at all times. I will pass your feedback onto the team.
My mam has been here for 3 years now and in all that time i have never had cause to complain. Infact the staff go above and beyond. Recently my son got married and the home went out of thier way to make sure she was escorted there for the ceremony and photos and escorted back safely. We cant...
The reason i gave a lower mark for entertainment is because Recently they have not had a co ordinator but when they do it is really good.
I would definitely recommend springvale 1000 %, its so homely and every member of staff are always cheery and very helpful. They treat the residents like they were their own family .
Thank you for your review. We value all feedback as this helps us to improve our services where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass ,your feedback onto the team.
My mam was in here from dec 2024 till oct 2025 the care they show was fantastic the staff is just like home from home I would give this home a 5star wonderful kind atmosphere you can visit when you want it great I miss going now my mam has passed but they do say call in any time you want so I did...
My mam was in here from dec 2024 till oct 2025 the care they show was fantastic the staff is just like home from home I would give this home a 5star wonderful kind atmosphere you can visit when you want it great I miss going now my mam has passed but they do say call in any time you want so I did thee other day and the place is beautiful it's all been refurbished and the staff are more like friends
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass your feedback onto the team.
Mum had a visit from Occupational Health Nurse at mums previous care home a month ago (March) and mum was withdrawn, quiet, clearly upset, very depressed. She ever looked grey in her skin colour. Mum had said to us she felt worthless because she didn't have a purpose. The Occupational Health nurse...
We found out she was moving the Springvale Court. The Occupational Health Nurse revisited (April) and was amazed at how mum had changed. Mum was chatty, cheeky, full of fun, I barely had to say anything. The nurse asked me ''is this the same woman I met a month ago''. ''yes'' I confirmed ''it is''. The nurses assistant told mum ''hello my name is Matt'', mum said ''that's is not what your badge says, it says Matthew''. The visit was full of chat and giggles. Makes my heart sing to see her like this.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass your feedback onto the team.
I have visited this home daily for over a year and I would 100% recommend to a friend/family member. The care is fantastic and the staff are lovely and residents always appear well taken care of. I will miss them dearly :)
I have visited this home daily for over a year and I would 100% recommend to a friend/family member. The care is fantastic and the staff are lovely and residents always appear well taken care of. I will miss them dearly :)
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
There have been a few different activities...
There have been a few different activities facilitators during the time my mam has been there, and when they're in post, they do a fantastic job of keeping residents engaged and entertained. At the moment, I don't think there is one, but to be honest, the activities are just a bonus compared to the high standard of care provided every day.
Overall, I'm very happy and grateful that my mam is in such good hands.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
I come in every day to see my mam every day and every time I come in the staff are brilliant, they can't do enough.. There is some work going on right now so the place is a bit upside down but that doesn't stop the staff from doing their utmost best as always and keeping all the residents calm...
I come in every day to see my mam every day and every time I come in the staff are brilliant, they can't do enough.. There is some work going on right now so the place is a bit upside down but that doesn't stop the staff from doing their utmost best as always and keeping all the residents calm throughout this.. I recommend Springvale to anybody that needs the service as it's such a lovely place to be..
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
I come and see my mam everyday and the place is beautiful staffs are very helpful and lovely alway pop and chat can't thank bar berchester enuff for all the help they do for my mam and everyone Elsa alway make sure there check up on them
I come and see my mam everyday and the place is beautiful staffs are very helpful and lovely alway pop and chat can't thank bar berchester enuff for all the help they do for my mam and everyone Elsa alway make sure there check up on them
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
Every member of staff is very caring and could not be more helpful.
Every member of staff is very caring and could not be more helpful.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The care given to my dad has been great. All the staff are knowledgable about Dad's needs and are always able to answer and questions we may have. Visiting is no problem at any time of day and we are made very welcome.
The care given to my dad has been great. All the staff are knowledgable about Dad's needs and are always able to answer and questions we may have. Visiting is no problem at any time of day and we are made very welcome.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The resident I would like to mention has lived in springvale court for over 3 years and in that time there have been so many wonderful memories made thanks to the amazing staff who work there. Not least when they helped him celebrate his 57 th wedding anniversary with his beautiful late wife 2...
The resident I would like to mention has lived in springvale court for over 3 years and in that time there have been so many wonderful memories made thanks to the amazing staff who work there. Not least when they helped him celebrate his 57 th wedding anniversary with his beautiful late wife 2 years ago. He is thriving and so very happy in the place where everyone including family and visitors are made to feel welcome and are invited to join in with all the great activities on offer. I couldn't imagine a better, safer place for him to live out his later years. A big thank you to all the staff, you are amazing x.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff are really nice & welcoming & are really good with the people living there.
The staff are really nice & welcoming & are really good with the people living there.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I am very grateful to the staff at Springvale Court for their care for Dad. He has been very settled and happy there, the staff are always cheerful and kind - thank you!
I am very grateful to the staff at Springvale Court for their care for Dad. He has been very settled and happy there, the staff are always cheerful and kind - thank you!
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Absolutely disgusted in the way that the staff in this home treat my mam and the states she was in when I visited her they never engaged with her and let her sleep for 6 years in a recliner chair and not encourage her to sleep in her bed.
Absolutely disgusted in the way that the staff in this home treat my mam and the states she was in when I visited her they never engaged with her and let her sleep for 6 years in a recliner chair and not encourage her to sleep in her bed.
Thanks for taking the time to leave your review, we're sorry to learn you're unhappy with your experience with Springvale Court Care Home, particularly given how long your mam was with us. We're advised that your mam had a great relationship with the team at the home, and we're sorry to learn you...
Thanks for taking the time to leave your review, we're sorry to learn you're unhappy with your experience with Springvale Court Care Home, particularly given how long your mam was with us. We're advised that your mam had a great relationship with the team at the home, and we're sorry to learn you don't feel this way. If there's anything more you'd like share, you can reach us at feedback@barchester.com Kind regards, Barchester's Customer Feedback Team.
All staff fantastic Mam is very happy since she came here everyone goes out there way to make her feel great
All staff fantastic Mam is very happy since she came here everyone goes out there way to make her feel great
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Throughout the month of June 2025 staff conducted themselves professionally and with a great attitude during a difficult time with my mother and events that unfolded. I have full confidence and trust that the staff will deal appropriately and in the best interest of my mother especially when I am...
Throughout the month of June 2025 staff conducted themselves professionally and with a great attitude during a difficult time with my mother and events that unfolded. I have full confidence and trust that the staff will deal appropriately and in the best interest of my mother especially when I am unavailable.
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.
My mam has recently came to Springvale few weeks ago she is waiting to be assessed on her needs, that are getting met at this care home, she really loves it here and made many friends had many activities through out her stay staff are lovely no faults at all with Springvale, the gardens are well...
My mam has recently came to Springvale few weeks ago she is waiting to be assessed on her needs, that are getting met at this care home, she really loves it here and made many friends had many activities through out her stay staff are lovely no faults at all with Springvale, the gardens are well kept. Before my mam came here she was not to happy but after staying here she has changed her full outlook much happier and hopefully she can stay
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.
I find this place very happy excellent
I find this place very happy excellent
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.
Thank you to all the staff.
Thank you to all the staff.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 29 Dec 2025
After almost 5 years of continuous service at our home much-loved Home Administrator, Lorraine has decided to retire. Staff and residents sent Lorraine off in style with champagne (non-alcoholic) and...
- 15 Nov 2025
Staff, residents, relatives and the local community came together at Springvale Court to enjoy a Winter fayre that was held in the home’s grounds over the weekend. Springvale Court hosted...
- 13 Oct 2025
Our residents received special visits from their grandchildren and great grandchildren to celebrate Grandparents’ Day. They reminisced about stories from their childhood when they spent time with their own grandparents,...
There are no upcoming events for Barchester Springvale Court Care Home.
Awards / Recognitions (16)
- 15 Oct 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Springvale Court Care Home.
Meet the Team (6)

My name is Gemma. I am the General Manager at Springvale Court. I have worked at Springvale Court since 2014 were I started as a care assistant. I...
My name is Gemma. I am the General Manager at Springvale Court. I have worked at Springvale Court since 2014 were I started as a care assistant. I have worked my way through my NVQs and have had many different roles in the home, including a Senior Care Worker and Deputy Manager.
I love working at Springvale Court, and my length of service with Barchester can demonstrate that I love working for the company.
I am a passionate and caring individual and enjoy my role, especially when I can spend time with the residents and families. My door is always open, and I am always willing to listen, offer advice and help any way that I can.
The most rewarding part of the job is seeing the residents happy and content at Springvale court.

My name is Amy. I am the Deputy Manager of Springvale Court care home. I joined Springvale Court in July 2017 and bring a wealth of experience to the...
My name is Amy. I am the Deputy Manager of Springvale Court care home. I joined Springvale Court in July 2017 and bring a wealth of experience to the role, having worked in health care for over 10 years. My passion is to help people, which is why I have developed my career within this sector. My personality is very approachable, so if you have any concerns or just need a general chit-chat, come and say hello!
I support the delivery of quality care and work closely with the General Manager - taking on leadership duties in their absence. I help with everything from ensuring care standards to motivating my team.
I am thoroughly enjoying this chapter in my career with Barchester and looking forward to continuing to support our lovely residents and staff in the home.

My name is Jade. I am a Senior Care worker at Springvale Court and have been working with the company since 2017.
I work across both communities and love spending time with the residents.

I am Mandy, a dedicated care staff member at Springvale Court. I started in 2007. I am passionate about caring for our residents, ensuring they feel...
I am Mandy, a dedicated care staff member at Springvale Court. I started in 2007. I am passionate about caring for our residents, ensuring they feel valued, respected, and safe.
I have a passion for caring for those who are living with Dementia or other cognitive impairments, and I have taken on the role of Dementia Champion within the home. I am always there for the residents and families if they want to have a chat, feel worried or upset and will always be there to support you.
My commitment to the home over the years continues to inspire me every day to ensure the care that the residents receive is person-centred and to a high standard.

I am Ben, a care assistant at Springvale Court. I joined the team in 2021. I joined the company with my identical twin brother, so you may feel like...
I am Ben, a care assistant at Springvale Court. I joined the team in 2021. I joined the company with my identical twin brother, so you may feel like you are seeing double on some days.
I love my job at Springvale Court and have continued to develop with the support of my General Manager, who has encouraged me to sign up for the NVQ 3 in Health and Social Care, which I have just passed, and I am now training to be a senior carer within the home.

Hello, my name is Rachel, and I am a housekeeper at Springvale Court. I have worked here since 2019. I love my job! No two days are the same. I love...
Hello, my name is Rachel, and I am a housekeeper at Springvale Court. I have worked here since 2019. I love my job! No two days are the same. I love nothing more than a nice, clean home for all of our residents, families and colleagues.
I am also a trained Care Assistant to help when needed on a day shift, and you may see me in a green uniform more regularly from August, as I am starting to embrace the care role on a more permanent basis in order to deliver quality care to our residents, as this is something I am passionate about. I would highly recommend Barchester to anyone wanting to work in the care sector.
I love working at Springvale Court and enjoy each and every shift, spending time with the residents in the home
Frequently Asked Questions about Barchester Springvale Court Care Home
How much does Barchester Springvale Court Care Home cost?
The care home lists weekly fees per person from £1,227 for residential care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority.
What types of Care is Barchester Springvale Court Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Springvale Court Care Home have?
There are 40 Single Rooms.
What are the Facilities & Services at Barchester Springvale Court Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Springvale Court Care Home to the centre of Gateshead?
2.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Springvale Court Care Home to verify any information. View our terms and conditions. Barchester Springvale Court Care Home has an Enhanced Service -what an Enhanced Service includes.