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Orchard Mews Care Home

Bentinck Road, Benwell, Newcastle upon Tyne, Tyne & Wear NE4 6UX
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Orchard Mews Care Home, Newcastle upon Tyne
Orchard Mews Care Home, Newcastle upon Tyne
Orchard Mews Care Home, Newcastle upon Tyne

Orchard Mews Care Home, located in the popular area of Benwell, provides personalised residential, nursing and dementia care to older people.

The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. This home offers lovely en-suite bedrooms, hair salon, pub and wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the...  

Care Provided by Orchard Mews Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,287From £1,415
Residential Dementia CareFrom £1,311From £1,442
Nursing CareFrom £1,520From £1,674

Contact Orchard Mews Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Julie-Ann Roper(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (38)
  • Single Rooms with ensuite Wet Room (38)

Orchard Mews Care Home Reviews (112)

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9.7

Orchard Mews Care Home has a Review Score of 9.7 (9.676) out of 10, based on 15 reviews in the last 2 years. Over all time Orchard Mews Care Home has 112 reviews.

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Showing 112 reviews matching selected criteria
Review from David W (Son of Resident) published on 8 November 2017 Submitted via Postal Card
Overall Experience

Since my mam has been a resident at Orchard Mews, I have had no issues or problems with the management or staff. They are all excellent and professional in the jobs that they perform and undertake.

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Review from Robert F (Grandson of Resident) published on 6 November 2017 Submitted via Postal Card
Overall Experience

Care is good, residents are well looked after and the home is clean and friendly. The staff are hardworking and attentive.

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Review from C F (Relative of Resident) published on 6 November 2017 Submitted via Postal Card
Overall Experience

Care is good, residents are happy.

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Review from Jayne T (Daughter of Resident) published on 29 August 2017 Submitted via Postal Card
Overall Experience
My mum has been a resident for 4 years. Her care has been exceptional from the very first day. The staff are incredible, caring, loving, supportive and nothing is too much effort. They treat not only my mum with love and dignity, but every other resident is given the same attention.

As a family, we simply wouldn't change a thing. Knowing that my beautiful mum is safe and her every need is taken care of is everything that a daughter could ever want. Thank you.

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Review from Sarah L (Granddaughter of Resident) published on 22 August 2017 Submitted via Postal Card
Overall Experience

Upon entering Orchard, myself, my mum and 2 daughters were greeted with a very warm welcome. Staff immediately began to tell me about my Grandma and how she was before, showing us to her room. We were very impressed with the staff, my Grandma's bedroom and general ambience in the home. We were offered a cup of tea and were brought a lovely slice of cake.

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Review from J M (Daughter of Resident) published on 16 August 2017 Submitted via Postal Card
Overall Experience

I picked this place as it's the best. The staff are polite and friendly. People are good and friendly too.

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Review from Pamela H (Daughter of Resident) published on 15 May 2017 Submitted via Postal Card
Overall Experience

My Mum has been so very well looked after since coming to this home in 2013. Every member of staff has been so kind, thoughtful and helpful. Nothing has ever been too much trouble for them. It has been a very good home for Mum.

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Review from Eileen M (Niece of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience

From the moment our uncle moved into Orchard Mews he was well cared for, the staff reacted immediately if he seemed unwell, his appearance improved, he put weight on and was generally very happy in himself. The rooms and building are maintained really well which makes it a pleasure to visit. My uncle's room and bed were always clean and tidy. Staff constantly popped in to check and chat to him. Lovely food is prepared and a special cake made for his birthday. He passed away with dignity, well cared for and comfortable. We couldn't ask for more.

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Review from Hugh A (Son of Resident) published on 13 March 2017 Submitted via Postal Card
Overall Experience

Staff are very friendly and helpful, they always phone if there are any problems with my mam.

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Review from Joan G (Wife of Resident) published on 13 March 2017 Submitted via Postal Card
Overall Experience
The staff are lovely, always so kind, they are like my second family and ware like this with the residents and their families. When you go home, you feel more at peace knowing you have left your loved one in safe hands.
the families at Orchard Mews would be in a sorry state without them, they are all angels doing a very special job.

God bless every one of them.

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Review from NN (Grandson of Resident) published on 5 January 2017 Submitted via Postal Card
Overall Experience

I came to visit my gran and the residents were having a music day. The residents and my gran had great fun and the staff here are second to none.

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Review from Isabella R (Resident / Service User) published on 4 April 2016 Submitted via Postal Card
Overall Experience

I wouldn't have come here if I wasn't happy. I am happy here. I like the food, I like my room I am in it all the time. I love to paint and I am painting today. The staff treat me nice here.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (21) & Events (0)

News
  • 06 Jan 2026

    Residents and colleagues at HC-One’s Orchard Mews Care Home in Benwell, Newcastle upon Tyne, were delighted to welcome Dame Chi Onwurah, MP for Newcastle upon Tyne Central and West, for...

  • 03 Dec 2025

    HC-One’s Orchard Mews Care Home in Benwell, Newcastle upon Tyne, is delighted to announce its upcoming Christmas Fair on Saturday 6 December 2025, welcoming residents, families and the wider community...

  • 03 Dec 2025

    HC-One’s Orchard Mews Care Home in Benwell, Newcastle upon Tyne, is delighted to announce its upcoming Christmas Fair on Saturday 6 December 2025, welcoming residents, families and the wider community...

Upcoming Events

There are no upcoming events for Orchard Mews Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Orchard Mews Care Home.

Meet the Team (0)

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