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Orchard Mews Care Home

Bentinck Road, Benwell, Newcastle upon Tyne, Tyne & Wear NE4 6UX
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Orchard Mews Care Home, Newcastle upon Tyne
Orchard Mews Care Home, Newcastle upon Tyne
Orchard Mews Care Home, Newcastle upon Tyne

Orchard Mews Care Home, located in the popular area of Benwell, provides personalised residential, nursing and dementia care to older people.

The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. This home offers lovely en-suite bedrooms, hair salon, pub and wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the...  

Care Provided by Orchard Mews Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,287From £1,415
Residential Dementia CareFrom £1,311From £1,442
Nursing CareFrom £1,520From £1,674

Contact Orchard Mews Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Julie-Ann Roper(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (38)
  • Single Rooms with ensuite Wet Room (38)

Orchard Mews Care Home Reviews (112)

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9.7

Orchard Mews Care Home has a Review Score of 9.7 (9.676) out of 10, based on 15 reviews in the last 2 years. Over all time Orchard Mews Care Home has 112 reviews.

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Showing 112 reviews matching selected criteria
Review from Donna W (Granddaughter of Resident) published on 15 May 2019 Submitted via Postal Card
Overall Experience

Excellent care and support. Very friendly, professional staff. Lovely, clean facilities with lovely garden views. Would recommend this home to family and friends any time. Thanks to all the staff for all that you do daily.

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Review from Beverley F (Daughter of Resident) published on 15 May 2019 Submitted via Postal Card
Overall Experience

My Dad was a resident here. He was happy which made me happy. The staff were fantastic with my Dad. They took good care of him. I couldn't fault them. Even to the end of my Dad's life, the staff took time and extra time to make sure we were taken care of too. I give 100% to everyone that made time and effort to make sure my Dad's last day was comfortable and respectful. My Dad passed away in the place that we called his home. Thank you all.

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Review from L A (Friend of Resident) published on 18 March 2019 Submitted via Postal Card
Overall Experience

The home is well run with good staff and an excellent manager. All the resident's needs are well organised and everyone is well looked after.

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Review from Kathryn A (Daughter of Resident) published on 11 March 2019 Submitted via Postal Card
Overall Experience

My mother was in this nursing home for eleven days and I can not fault anything. She was treated with respect and dignity. The staff were efficient and always helpful. Very friendly and lovely with my mother. Management was informative and wanted everything to be nice for my mother. It was clean, comfortable and secure. Very happy with everything.

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Review from Heather C (Resident / Service User) published on 27 February 2019 Submitted via Postal Card
Overall Experience

Care perfect. Staff great, very friendly always listen if I have a query or a problem, they soon put me right.

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Review from Iris R (Sister of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience
Excellent service - I have no complaints, only praise for the staff etc and conditions.

Many thanks for care and attention.

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Review from Sophie M (Granddaughter of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience

My nana seems very happy here and the staff are all lovely.

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Review from Georgina L (Daughter-in-law of Resident) published on 9 January 2019 Submitted via Postal Card
Overall Experience
Lovely atmosphere and setting. My mother-in-law has never looked better. Lovely staff.
I am happy she is getting amazing care.

My mother-in-law is a kind lady and deserves happiness.

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Review from Nathan L (Grandson of Resident) published on 9 January 2019 Submitted via Postal Card
Overall Experience

Very friendly staff and great level of care.

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Review from Geoffrey L (Son of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience

Our family have been extremely happy with the care our mother has received. Staff are always cheerful. Very helpful and genuine care for their patients. Our mother needs a comprehensive care package and during her time at the nursing home staff have never failed her or indeed the family as they regularly update on her condition as appropriate.

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Review from R R (Brother of Resident) published on 5 September 2018 Submitted via Postal Card
Overall Experience
A good relationship with all the staff who do everything they can to make my brother's stay as comfortable as possible.
He is not the easiest person to deal with but they deal with him in a dignified and caring manner.
Praise for the management for dealing with one problem which arose in a caring way.
All the staff listen to any concerns I have and deal with them promptly.

The kitchen staff have been fantastic in helping with his diet as he is a fussy eater.

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Review from Dawn L (Daughter of Resident) published on 23 August 2018 Submitted via Postal Card
Overall Experience
Staff very helpful and friendly, Mam feels very safe here. She enjoys the food and can't resist emptying her plate. Staff are very helpful towards showering Mam as she can't do it herself. She has settled in very quickly.

The patio areas are lovely to sit out on a nice day.

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Review from Diane C (Daughter of Resident) published on 16 August 2018 Submitted via Postal Card
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Mam settled in well. Great staff and manager. Room lovely and food. Safe, lovely garden.

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Review from Patricia C (Resident / Service User) published on 9 August 2018 Submitted via Postal Card
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I have found this place a friendly clean and all staff very willing to help in any way they can.

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Review from Sharron S (Daughter of Resident) published on 23 July 2018 Submitted via Postal Card
Overall Experience

Very happy with the way my mum is looked after. Cannot praise nursing and care staff enough.

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Review from A W (Resident / Service User) published on 7 May 2018 Submitted via Postal Card
Overall Experience

I would like to stay here.

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Review from C G (Daughter of Resident) published on 7 May 2018 Submitted via Postal Card
Overall Experience

The level of care is excellent. My mum has been here since January 2018 and the staff are very attentive to the resident's needs.

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Review from Paul Y (Son of Resident) published on 2 May 2018 Submitted via Postal Card
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Very pleasant atmosphere, all staff very friendly and caring.

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Review from Sharron S (Daughter of Resident) published on 26 January 2018 Submitted via Postal Card
Overall Experience

I visited my mum today at tea time. I was greeted by friendly, cheerful staff. My mum was clean, tidy and comfortable. I was able to assist her with eating her soup and pudding which makes me feel a connection with her as she no longer knows or remembers me. I have missed quite a few weeks of visiting due to various health issues of my own but knowing that my mum and is being well cared for, with genuine compassion, was a great help and relief.

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Review from R H (Husband of Resident) published on 20 December 2017 Submitted via Postal Card
Overall Experience

Wife has Paranoid Schizophrenia which is different to most of the residents (who predominantly have Alzheimer's) and she finds it difficult to relate and talk to others so she tends to isolate herself. Although food seems to be acceptable, she often says it is "rubbish" which may be due to her mental and physical (lack of teeth) condition.

Reply from Clare Sheehan, Care Advisor at Orchard Mews Care Home
Thank you for your review.

We actively seek feedback from our residents regarding food quality and the menu choices available at Orchard Mews. As you will appreciate it is difficult to accommodate every individual resident choice, however, our chef records resident’s feedback following every meal...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (21) & Events (0)

News
  • 06 Jan 2026

    Residents and colleagues at HC-One’s Orchard Mews Care Home in Benwell, Newcastle upon Tyne, were delighted to welcome Dame Chi Onwurah, MP for Newcastle upon Tyne Central and West, for...

  • 03 Dec 2025

    HC-One’s Orchard Mews Care Home in Benwell, Newcastle upon Tyne, is delighted to announce its upcoming Christmas Fair on Saturday 6 December 2025, welcoming residents, families and the wider community...

  • 03 Dec 2025

    HC-One’s Orchard Mews Care Home in Benwell, Newcastle upon Tyne, is delighted to announce its upcoming Christmas Fair on Saturday 6 December 2025, welcoming residents, families and the wider community...

Upcoming Events

There are no upcoming events for Orchard Mews Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Orchard Mews Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orchard Mews Care Home to verify any information. View our terms and conditions. Orchard Mews Care Home has an Enhanced Service -more info.