






Orchard Mews Care Home, located in the popular area of Benwell, provides personalised residential, nursing and dementia care to older people.
The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. This home offers lovely en-suite bedrooms, hair salon, pub and wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the...
Care Provided by Orchard Mews Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Orchard Mews Care Home for full pricing details and T&Cs.
Contact Orchard Mews Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Julie-Ann Roper(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
Room Information
- Single Rooms (38)
- Single Rooms with ensuite Wet Room (38)
Orchard Mews Care Home Reviews (112)
Orchard Mews Care Home has a Review Score of 9.7 (9.676) out of 10, based on 15 reviews in the last 2 years.
Over all time Orchard Mews Care Home has 112 reviews.
The home has changed so much over recent months. It's always clean, well organised and has such a warm, welcoming atmosphere. The staff are kind, caring and always go the extra mile for the residents.
Seeing my aunt so well looked after gives our family real peace of mind. Thank you to the whole team for everything you do. I wouldn't hesitate to recommend Orchard Mews to anyone looking for excellent care.
Thank you very much for taking the time to leave such a lovely review. We appreciate any feedback and I will ensure this is passed to the whole team.
I can honestly say that the team at Orchard Mews went above and beyond in their care for my brother. He was left quite debilitated by a stroke and could be quite challenging at times, but, he was cared for with great dignity and respect. The kindness of the whole team was exceptional. The only reason he left orchard Mews was to be closer to family and friends. I cannot thank everyone enough for their support and wouldn't hesitate to recommend this care home.
Thank you very much for your feedback and Kind words, The team work extremely hard to provide personalised high quality care,We all wish you both well in the future.
My dad has really settled well. All staff are really caring and always treat him with care & dignity. So pleased with picking this home, it really is a home from home.
Thank you for leaving such lovely feedback for our team.
My dad is well cared for here. The staff are lovely. The home is always clean and doesn't smell at all. The food is home cooked. The staff make sure there's something going on weekly and often take residents out if they wish. I feel really happy with my dad living here.
Thank you for your feedback, we appreciate you taking the time to do this.
when she had to stay at OM for emergency respite care after a flood at her property, we had no concerns about asking if there was availability as her sister is currently a resident there, The whole team were so lovely and made her stay during a very unsettling time for her and us so much easier.
Thank you for taking the time to leave feedback for our team.
My Dad was a resident at Orchard Mews from January 2024 until he passed away there in October 2025. As a family we are so grateful to all the wonderful staff who looked after Dad so well, and who were also really supportive to the whole family. It isn't possible to put into words how important it is to a family to know that your loved one is being properly looked after and describe the peace of mind it gives when you know they are in the best possible place. We got all that from Dad's time Orchard Mews and we will never forget how much they did for him. A wonderful caring home, who also responded with such professionalism at the times when he had acute medical needs.
Staff are lovely. My auntie can't move/isn't mobile enough to take part in all the activities but Orchard Mews do all they can to include her in everything. Her sister visits regularly and the staff always make us more than welcome.
I can't believe how supportive the staff have been, it has been a very stressful time choosing the right place for my Dad but I know I have now chosen the right care home.
After a previous nightmare journey through adult social care system, I can't praise this home enough. Claire, the manager, is kind, welcoming and incredibly quick to respond to any issues and very understanding that strong emotions can be involved in these incidents, all of which have been resolved. I see my dad sustained weight, stay more cognitive and because of this, I get a few more moments to make him laugh, and I will always be grateful to them. I look forward to my day to see Claire, Gillian, who creates moments out of nothing - like my own job and she i's an incredible driver of fun and amusement for residents, which she continuously tries to include everyone. Lyn and I forgot a cleaning lady's name, they are both a joy and so thorough. Barry is just kind and great at his job, and Dorcas, of course. All of this adds up to me looking forward to seeing my dad, and I can rest knowing he is cared for.
I am full of admiration for how hard the staff work. Yet their approach is gentle, kind, respectful and caring.
It is so sad to watch your loved one approach the end of life but there was fun and laughter and uplifting love shown throughout to my mother and to myself.
I can face the rest of my life with the confidence that my mother received the best possible care for the last one and a half years of her life.
The staff made that all-important difference. They are special people. Thank you for everything.
Thank you so much for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family. We will ensure your kind words are shared with the team. Thank you again for your review
The staff are always pleasant when I visit. I have recently enjoyed joining her for Valentine dine with loved one, followed by entertainment. It means so much that they involve the family and we continue to make spread memories.
As a family, we have always felt welcomed into the home and have always been impressed by the activities and entertainment available to residents.
This care home has a lot of activities for the residents and really makes an effort to have a variety of things going on.
My mam suffers from dementia so she is probably unaware of what is happening a lot of the time but they really make sure that the dementia residents join in with everything that is going on if they want to.
My father's needs have been excellently managed by both management and staff, ensuring his safety and wellbeing.
Her dignity and wishes are respected. A special thank you to the kitchen staff who have responded to and understood her dirty needs. A huge big thank you to all the staff for keeping her safe and cared for when we are not there.
I find my mum is well looked after.
I think I have met and talked to most of the staff who I find very friendly and who I see doing their jobs really well. This care home is very clean, tidy and well looked after. Meals are presented beautifully and there are always assorted drinks. Rooms are really bright, warm and comfortable. Lady manager I see visiting patients regularly having conversations.
This review is my opinion.
We are so grateful to the manager and all the staff at Orchard Mews for their excellent care of my dad. The home is lovely and most importantly the staff are so warm and caring, nothing we have asked for is too much trouble. The level of nursing care available has been excellent. It means so much to know Dad is safe and well cared for.
Since my grandad arrived at Orchard Mews Care Home, the service he has been given has been outstanding. One of the young members of staff is an absolute treasure. She has such a lovely, warm and caring attitude. The dedication she puts into caring for my grandfather is fantastic! She is always smiling and it's great for us, as a family, to know that she is taking care of my grandfather's needs. Thank you so much.
My dad has been here since May this year, and I am very happy with all aspects of my dad's care. The food is excellent here also. I feel I can relax knowing my dad is well cared for. He gets showers daily and is always clean and tidy. I have no concerns whatsoever and find the staff easy to talk to regarding his care.
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (0)
- 06 Jan 2026
Residents and colleagues at HC-One’s Orchard Mews Care Home in Benwell, Newcastle upon Tyne, were delighted to welcome Dame Chi Onwurah, MP for Newcastle upon Tyne Central and West, for...
- 03 Dec 2025
HC-One’s Orchard Mews Care Home in Benwell, Newcastle upon Tyne, is delighted to announce its upcoming Christmas Fair on Saturday 6 December 2025, welcoming residents, families and the wider community...
- 03 Dec 2025
HC-One’s Orchard Mews Care Home in Benwell, Newcastle upon Tyne, is delighted to announce its upcoming Christmas Fair on Saturday 6 December 2025, welcoming residents, families and the wider community...
There are no upcoming events for Orchard Mews Care Home.
Accreditations
There are no accreditations posted yet for Orchard Mews Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Orchard Mews Care Home
What types of Care is Orchard Mews Care Home registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Orchard Mews Care Home have?
There are 38 Single Rooms.
What are the Facilities & Services at Orchard Mews Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Orchard Mews Care Home to the centre of Newcastle upon Tyne?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orchard Mews Care Home to verify any information. View our terms and conditions. Orchard Mews Care Home has an Enhanced Service -more info.