






Orchard Mews Care Home, located in the popular area of Benwell, provides personalised residential, nursing and dementia care to older people.
The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. This home offers lovely en-suite bedrooms, hair salon, pub and wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the...
Care Provided by Orchard Mews Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Orchard Mews Care Home for full pricing details and T&Cs.
Contact Orchard Mews Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Julie-Ann Roper(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
Room Information
- Single Rooms (38)
- Single Rooms with ensuite Wet Room (38)
Orchard Mews Care Home Reviews (112)
Orchard Mews Care Home has a Review Score of 9.7 (9.676) out of 10, based on 15 reviews in the last 2 years.
Over all time Orchard Mews Care Home has 112 reviews.
I am very happy with the level of care that my mother has received. The staff are friendly and caring. There is a good range of food provided and the environment is clean. I feel comfortable knowing that she is in their care.
The manager and the team are amazing, providing a caring, family environment in Orchard Mews for the residents and also families. Can't thank the manager enough for the support she gave me this month when I worried Mam wouldn't make her granddaughter's wedding day. She just sorted it, getting Mam ready and getting her to the venue. One very happy bride. Knowing they are there to support us all means so much.
My aunt has been in the home for a number of years, and the staff have always done their best to make sure she is happy and well cared for.
Excellent personal care. Seen a great difference in my mam - a huge improvement in her speech and well-being. I can't thank the staff enough; they have gone above and beyond with her care. It's the first time in two years I've seen my mam fully clothed and in a chair watching TV. It was like getting a bar of gold to see this, and it is down to your staff.
My dad moved to Orchard Mews last October but sadly passed away on 1st March. In the few months, he was there, he was extremely well looked after. The staff cared for him with dignity and respect. He was always clean and happy, his room clean and tidy, and his clothes were always ironed and hung up nicely. Dad was taken out on the bus and enjoyed all the entertainment. I would like to thank the staff for making my dad's last month's happy one.
My husband was transferred to Orchard Mews on 07.02.23 from the hospital, where he slept most of the time, often never waking during my visits. He has many medical problems, unable to walk or speak due to Parkinsons' Disease, is doubly incontinent and needs Dialysis three times per week. The day after being welcomed by the staff, he was dressed in his own clothes, sitting up in bed trying to talk and recognise me. The change in his was amazing. The staff have helped him to sit in a chair and even go to day rooms as he is unable to get out of bed unaided. The staff interact with him and often calls into his room just to say hello. I feel for the first time since May 22, I can relax knowing he is being well cared for by the wonderful staff at Orchard Mews.
Management and staff on the floor have all taken the time to listen to us, and I have seen new steps being developed in his care plan to encourage his independence.
All of the staff are friendly and helpful.
My husband went into Orchard Mews in September 2022, he had been in two different care homes in the past three years but on entering Orchard Mews, he seemed to be more relaxed and settled within a couple of days of entering. I was so relieved because he has been showing signs of stress and anxiety but that soon disappeared and he seemed more relaxed than he had been in a long time which took a lot of worry off of me. I can't praise Orchard Mews Care Home staff enough as they are all committed and caring and I knew my husband would be treated with the kindness and dignity he deserved and they provided that care.
Orchard Mews is an excellent care home. The care given to my father is wonderful. I am so grateful that the staff go the extra mile to care for Dad. Thank you!
I am so grateful to all the management and staff at Orchard Mews Care Home for their care and kindness towards all the patients and also for keeping the family up to date with all the latest information that is going on at Orchard Mews. Our sincere thanks to all.
Today, when I visited, I was in awe at the fantastic job the staff had done with regard to her room.
Mam is blind, so she can be a bit messy, but her room today had, had a deep clean, and it was immaculate, even in her drawers and wardrobe. I hope when I need to go into residential care, it has the same high standards and quality of care that my mother receives.
The home did a great job of the Christmas decrotation; it felt just like home. The two ladies on Xmas morning were absolutely wonderful. Mam looked great, and I am sure she had a wonderful day. Thank you to everyone at Orchard Mews.
The care she received during her time at Orchard Mews was second to none. The staff who looked after her were amazing.
Towards the end of Mum's life she was treated with such dignity, respect and love.
The team at this home are led from the top by a devoted care home manager. The values she holds are passed down to her staff and its so evident that they really care about the people they look after.
In the last days of Mum's life we, as a family, were supported and looked after so well too.
We cannot thank them enough for their care, support and love to our Mum and ourselves.
These few words aren't and never will be enough to try and describe how grateful we were for her care right up to the very end. Every member of staff says they are just doing their jobs! That's rubbish! They all go above and beyond just doing their jobs! We can never thank them enough. The team at Orchard are second to none.
Although I know my mum is keen to get out on activities the manager is really trying to make this happen. So far so good at Orchard Mews and I really hope my mum can enjoy her new home.
This is a care home that really does care. Each resident is treated as an individual, and every member of staff, from the manager down, is excellent at meeting the needs and caring for all. The home has a lovely, friendly feel, much laughter. After bad experiences elsewhere, our family now knows that our mum is loved and cared for as she deserves.
The care that your loved one is given when they are dying is as important as when they are healthy and enjoying life. My nana was not in the care of the home for very long when she needed end of life care. The respect and genuine understanding of the manager and her team for what my nana needed, and also what we needed, during this time was amazing and helped us through the most difficult of times. This is a home ran by a team that is both highly professional but also very human. I wish my nana had longer living at this wonderful home. I am so grateful that she was able to spend her last days being looked after here with her family beside her.
The care Orchard Mews Care Home for my Mum and Dad is wonderful. Lovely staff - I feel my parents are all in good hands.
My friend has been in Orchard Mews Care Home, coming up to 4 years. Staff and management are very friendly and approachable if you have any concerns they are willing to help you. The home itself is lovely and clean. I would recommend this care home. Food is lovely.
Whenever I have contacted the staff at the care home I have found them friendly, helpful and very efficient. My brother received every care that could be provided and I believe he was very happy with that care.
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (0)
- 06 Jan 2026
Residents and colleagues at HC-One’s Orchard Mews Care Home in Benwell, Newcastle upon Tyne, were delighted to welcome Dame Chi Onwurah, MP for Newcastle upon Tyne Central and West, for...
- 03 Dec 2025
HC-One’s Orchard Mews Care Home in Benwell, Newcastle upon Tyne, is delighted to announce its upcoming Christmas Fair on Saturday 6 December 2025, welcoming residents, families and the wider community...
- 03 Dec 2025
HC-One’s Orchard Mews Care Home in Benwell, Newcastle upon Tyne, is delighted to announce its upcoming Christmas Fair on Saturday 6 December 2025, welcoming residents, families and the wider community...
There are no upcoming events for Orchard Mews Care Home.
Accreditations
There are no accreditations posted yet for Orchard Mews Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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