Orchard Mews Care Home

My dad has been here since May this year, and I am very happy with all aspects of my dad's care. The food is excellent here also. I feel I can relax knowing my dad is well cared for. He gets showers daily and is always clean and tidy. I have no concerns whatsoever and find the staff easy to talk to regarding his care.

I am very happy with the level of care that my mother has received. The staff are friendly and caring. There is a good range of food provided and the environment is clean. I feel comfortable knowing that she is in their care.

The manager and the team are amazing, providing a caring, family environment in Orchard Mews for the residents and also families. Can't thank the manager enough for the support she gave me this month when I worried Mam wouldn't make her granddaughter's wedding day. She just sorted it, getting Mam ready and getting her to the venue. One very happy bride. Knowing they are there to support us all means so much.

My aunt has been in the home for a number of years, and the staff have always done their best to make sure she is happy and well cared for.

Excellent personal care. Seen a great difference in my mam - a huge improvement in her speech and well-being. I can't thank the staff enough; they have gone above and beyond with her care. It's the first time in two years I've seen my mam fully clothed and in a chair watching TV. It was like getting a bar of gold to see this, and it is down to your staff.

My dad moved to Orchard Mews last October but sadly passed away on 1st March. In the few months, he was there, he was extremely well looked after. The staff cared for him with dignity and respect. He was always clean and happy, his room clean and tidy, and his clothes were always ironed and hung up nicely. Dad was taken out on the bus and enjoyed all the entertainment. I would like to thank the staff for making my dad's last month's happy one.

All of the staff are friendly and helpful.

My husband went into Orchard Mews in September 2022, he had been in two different care homes in the past three years but on entering Orchard Mews, he seemed to be more relaxed and settled within a couple of days of entering. I was so relieved because he has been showing signs of stress and anxiety but that soon disappeared and he seemed more relaxed than he had been in a long time which took a lot of worry off of me. I can't praise Orchard Mews Care Home staff enough as they are all committed and caring and I knew my husband would be treated with the kindness and dignity he deserved and they provided that care.

Orchard Mews is an excellent care home. The care given to my father is wonderful. I am so grateful that the staff go the extra mile to care for Dad. Thank you!

I am so grateful to all the management and staff at Orchard Mews Care Home for their care and kindness towards all the patients and also for keeping the family up to date with all the latest information that is going on at Orchard Mews. Our sincere thanks to all.

Mam is blind, so she can be a bit messy, but her room today had, had a deep clean, and it was immaculate, even in her drawers and wardrobe. I hope when I need to go into residential care, it has the same high standards and quality of care that my mother receives.

The home did a great job of the Christmas decrotation; it felt just like home. The two ladies on Xmas morning were absolutely wonderful. Mam looked great, and I am sure she had a wonderful day. Thank you to everyone at Orchard Mews.

We cannot thank them enough for their care, support and love to our Mum and ourselves.

These few words aren't and never will be enough to try and describe how grateful we were for her care right up to the very end. Every member of staff says they are just doing their jobs! That's rubbish! They all go above and beyond just doing their jobs! We can never thank them enough. The team at Orchard are second to none.

Although I know my mum is keen to get out on activities the manager is really trying to make this happen. So far so good at Orchard Mews and I really hope my mum can enjoy her new home.

This is a care home that really does care. Each resident is treated as an individual, and every member of staff, from the manager down, is excellent at meeting the needs and caring for all. The home has a lovely, friendly feel, much laughter. After bad experiences elsewhere, our family now knows that our mum is loved and cared for as she deserves.

The care that your loved one is given when they are dying is as important as when they are healthy and enjoying life. My nana was not in the care of the home for very long when she needed end of life care. The respect and genuine understanding of the manager and her team for what my nana needed, and also what we needed, during this time was amazing and helped us through the most difficult of times. This is a home ran by a team that is both highly professional but also very human. I wish my nana had longer living at this wonderful home. I am so grateful that she was able to spend her last days being looked after here with her family beside her.

The care Orchard Mews Care Home for my Mum and Dad is wonderful. Lovely staff - I feel my parents are all in good hands.

My friend has been in Orchard Mews Care Home, coming up to 4 years. Staff and management are very friendly and approachable if you have any concerns they are willing to help you. The home itself is lovely and clean. I would recommend this care home. Food is lovely.

Whenever I have contacted the staff at the care home I have found them friendly, helpful and very efficient. My brother received every care that could be provided and I believe he was very happy with that care.