






Orchard Mews Care Home, located in the popular area of Benwell, provides personalised residential, nursing and dementia care to older people.
The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family. This home offers lovely en-suite bedrooms, hair salon, pub and wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the...
Care Provided by Orchard Mews Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Orchard Mews Care Home for full pricing details and T&Cs.
Contact Orchard Mews Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Julie-Ann Roper(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
Room Information
- Single Rooms (38)
- Single Rooms with ensuite Wet Room (38)
Orchard Mews Care Home Reviews (112)
Orchard Mews Care Home has a Review Score of 9.7 (9.676) out of 10, based on 15 reviews in the last 2 years.
Over all time Orchard Mews Care Home has 112 reviews.
The staff at Orchard Mews are fantastic. They give the best care to my Nana and all others there. Can't thank them enough for being there during lockdown when we were not able to be there.
My mum came into this home after having three hip operations needing nursing care. Mum has Alzheimer's, and she has always been treated with kindness, courtesy, dignity and love. We have always been given a warm welcome when we visited mum, before Covid. The atmosphere at the home is friendly and caring. I always feel that the carers treat mum as if she were their mum or grandma; I can't ask for any more.
We are very impressed with all the communication with the staff. My brother seems very happy here and it has put my mind at rest, knowing he is well looked after.
My mam is a resident at Orchard Mews. I have not seen her for a couple of months with the Coronavirus but I am very grateful to all the staff for their hard work. When I ring up to ask about her they sometimes put her on the phone. Nothing is too much trouble for the staff.
My mum has been in Orchard Mews since November 2019. She came to the care home after 3 hip operations and needed to have both nursing and care. I have nothing but praise for this care home. The staff and manager go up and beyond for all the residents in their care. Since this awful pandemic myself and my 2 sisters have not seen our mum for 5 months but today I have been able to go in and see her in her room. Was a very emotional time for both myself and my mum who has Alzheimers. Even though my other sisters couldn't be there as I am the nominated one to go in just telling them over the phone how well Mum looked has made them very happy I thank all the staff again for their kindness in making this happen. They have looked after Mum so well given her hugs when needed and keeping all the residents happy and content. HC1 should be very proud of all their staff at Orchard Mews.
This is a well looked after care home. The staff are always hardworking, professional, helpful and kind. Food is varied and nicely presented in the dining room. The residents are well cared for and happy.
My mum has been a resident in Orchard Mews for the last few years and I am writing this review to acknowledge the excellent care she has been given during this period at this time as coronavirus is very worrying especially for older people. The staff at Orchard Mews have gone above and beyond what is expected, they stopped all but essential visiting before the government lockdown in an effort to keep everyone safe and have kept us informed during the whole time. Placing a parent in care is a very difficult decision but I can honestly say the homely atmosphere provided by staff make this a very special place. Thank you Orchard Mews.
Mam joined the residents at Orchard Mews when, not only her Dementia was severe, but she had also broken her hip. She was in a very bad way and at a very low ebb. Over the months and years since then, the Management and nursing Team have not only helped her recover physically but made her life comfortable and safe within a very caring environment. The whole team from management, nursing and care, to the catering crew have added huge value to Mams life.
It is always an emotional time when I visit Mam but I am always met with a warm friendly smile and the all important offer of 'a cup of tea'.
Now in these very uncertain times of COVID-19, I know Mam is in the very best place she could be and under the best care.
Again, a massive thank you to you all working at Orchard Mews!
I visited first time 3/3/20 my friend. Staff very nice, polite, caring people. Home lovely tidy. I'd recommend it to anyone who needs care full time.
My Mam has lived at Orchard Mews for almost 6 years and has been very happy there. From walking in the door you are always made to feel very welcome it feels like home, the staff are friendly they always offer tea and a catch-up, they know about our families and lives and are interested in every part of the residents care. Mam has excellent care every single day, one day I was thanking her carer for everything she does and her reply was amazing she said: " I take care of your Mam as if she was my own Mam" I left with tears in my eyes but knowing my Mam was in the right place! Last weekend was Mother's Day, we were unable to visit due to the COVID-19 virus and the staff sent a lovely photo of Mam surrounded by the flowers, chocolates and cards that we'd sent saying don't worry I'm having a lovely day! They go the extra mile in providing excellent care in a very warm and caring setting, so a home from home.
I have lived here for three years due to a stroke I had. I can't do many things for myself and rely on the staff to look after me, which they do without question. They are kind and considerate and are always there when you need them.
I did not want my partner to come into care but I could not manage at home. However, I am totally satisfied with the care my partner receives. And most of all he seems very content.
My friend has been well cared for and all his health care and social needs met since he has lived at Orchard Mews. The staff are all very pleasant and welcoming and will try their hardest to accommodate my friend's needs and wishes. I am also made welcome every time I visit. My questions are answered to the best of their ability.
Throughout the time my aunt lived in Orchard Mews, she was happy, comfortable and enjoyed the many activities she was involved in.
The staff have always been attentive, friendly and caring, ensuring comfort and dignity in her last days.
The level of care she received was excellent.
Mam has been in the home now for over a year and she still likes it. The home is always clean and tidy, the staff are very helpful with all the need for my mam can come and visit at any time and if we cannot make it if we were unwell, they let her know. We feel that she is safe and well looked after and part of the home's family.
My mother has been in Orchard Mews 6 months now. I find the staff to be very friendly and willing to help. My mother has settled very well and the care staff are great in dealing with her, as her dementia is quite advanced. I would recommend this care home to my friends and family.
I chose this home because it has a nice homely atmosphere, partly due to the smaller size perhaps. The Wellbeing co-ordinator has settled in really quickly and is doing a marvellous job, which is great as it is such a key role. Not just the carers, but all of the staff who work here are very caring and friendly regardless of their duties. My last visit to see my mother coincided with an armchair exercise class which took place in the lounge, so I obviously joined in. The man that comes to do the exercises classes made it great fun with his banter and he had a good selection of music from times gone by, which made it more interesting for the residents as I believe that music is very good at sparking memories. I participated just to be sociable, as I naively thought armchair exercises are hardly challenging, are they? Surprisingly though, the next day I could feel the effect in my legs, as the muscles were feeling a little stiff. I think this either means that you shouldn’t judge a book by its cover or that I urgently need to join a gym.
I have personally found Orchard Mews care home to be excellent. The staff are always polite. Each time I come to visit my ex-partner, the staff take the time to ask, for example, if I would like a cup of tea. The office is also available to give feedback about the resident and how he is doing. The nurse who knows the resident is always available to talk to.
Happy with the service. Clean, good care standards. Happy with the care staff.
Staff are always welcoming and helpful. The new activities officer always has something for residents to do and will always let family members join in if wanted. My sister is very happy here.
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (0)
- 06 Jan 2026
Residents and colleagues at HC-One’s Orchard Mews Care Home in Benwell, Newcastle upon Tyne, were delighted to welcome Dame Chi Onwurah, MP for Newcastle upon Tyne Central and West, for...
- 03 Dec 2025
HC-One’s Orchard Mews Care Home in Benwell, Newcastle upon Tyne, is delighted to announce its upcoming Christmas Fair on Saturday 6 December 2025, welcoming residents, families and the wider community...
- 03 Dec 2025
HC-One’s Orchard Mews Care Home in Benwell, Newcastle upon Tyne, is delighted to announce its upcoming Christmas Fair on Saturday 6 December 2025, welcoming residents, families and the wider community...
There are no upcoming events for Orchard Mews Care Home.
Accreditations
There are no accreditations posted yet for Orchard Mews Care Home.
Meet the Team (0)
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