






Philip Cussins House in Newcastle-Upon-Tyne is a care home that gives everyone the chance to have a relaxing and entertaining home.
Residents can enjoy days out to the coast, the theatre and can get involved in exchange visits to other care homes. They can do craft work or hear local school children chat and even sing to them.
The care home's chef prepares menus that are varied and delicious while also...
Care Provided by Philip Cussins House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 26 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Respite rate is £170 per night for 30 days and then goes to standard rate.
The price(s) shown are provided by the care home. Contact Philip Cussins House for full pricing details and T&Cs.
Contact Philip Cussins House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Philip Cussins House
- Voluntary / Not for Profit Owned
Person in charge
- Jason Lee (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2011
- Number of floors: 4
Room Information
- Single Rooms (18)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (15)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- The home welcome visitors throughout the day, please try to avoid meal time visiting.
Parking
- The street has permit restrictions, the home have a permit for visitors to use and hand back after each visit. Small car park at the rear of the building too.
Philip Cussins House Reviews (89)
Philip Cussins House has a Review Score of 9.8 (9.801) out of 10, based on 24 reviews in the last 2 years.
Over all time Philip Cussins House has 89 reviews.
I have decided that I can no longer live safely on my own and Philip Cussins House has proved as an ideal solution to my problem. The staff are very caring without being fussy or controlling, and consequently, the atmosphere in here is very pleasant indeed. The food is excellent. Activities are provided and also trips out into this beautiful countryside. I think that I have been very lucky to have been accepted into Philip Cussins House.
We are delighted with your lovely review thank you. And that you enjoy the food and the activities we offer to all residents.
Mam is going from strength to strength since becoming a resident in Philip Cussins House. Her mobility is much improved. She enjoys outings and mealtimes and special events. She enjoys chatting with other residents and to family during visits. The standard of care and consistency of staff is excellent with many staff members having worked here for 5 years. Thank you.
We are delighted that your mam is going from strength to strength. We aim to keep all residents busy with various activities. Thank you for your kind review.
I was brought here following advice after a fall at home and given a single room. I have been very comfortable and fed extremely well. The staff throughout are charming with a delightful sense of humour, making day by day living enjoyable. Problems which may arise are dealt with in a sensible way, making day by day living very pleasant with staff and fellow guests. It is good to hear laughter from time to time.
We are delighted that you are happy, you are comfortable, and are fed well. Glad our staff makes your day enjoyable. You are a lovely lady.
My Mothers care at Philip Cussins House has been absolutely exemplary. The staff are outstanding and every effort is made to create a real home rather than an institution. The food is excellent and varied, and residents enjoy a wide range of activities and outings. Moving to PCH has improved her physical and mental health and I would recommend this care home very highly.
We are delighted that your mum has settled into our care home, she is a pleasure. And has made good relationships with both staff and residents.
I found the home very clean and tidy and the staff very happy and welcoming.
Thank you for your comments. I hope your mum is happy and settled in her new environment.
My mother has lived at the home since the end of May 2024. She has settled well. The staff are excellent, caring and friendly. They treat my mother with dignity and care and are always kind to our family too. They encourage Mam to be independent as far as she can. Her mobility has improved which is really important. I can't praise this home enough.
I have just spent five weeks in respite care at Philip Cussins House. This was my second respite stay and there is nowhere else I'd want to stay. I cannot fault any aspect of the care given. The staff are so friendly, willing, hardworking and patient. Nothing is too much trouble and they are all so happy in their work. I have an open invitation to drop in anytime I'm passing, and I will!
We would be delighted for you to come for a return stay, or even a cup of tea and a chat. Always a pleasure to accommodate you.
Philip Cussins House is the most caring and friendly of residential homes. My mother had no hesitation in requesting a respite care stay following hospitalisation, after a previous stay last year. She was welcomed back like a long-lost friend and made to feel very much at home, with good food, a lively atmosphere and plenty of people to chat a laugh with, the days fly by. The staff really cannot do enough for all their residents.
Thank you very much for your lovely kind review; it was a pleasure to look after your mother. We would accommodate your mother at any time to have her stay for respite. Lovely lady.
The care and kindness shown by the staff to residents is wonderful. The food is always first class. The home is cleaned and well-maintained but is starting to look a little tired. I feel there are very few activities to stimulate residents other than the occasional Bingo and Dominoes. Guest speakers or debates amongst residents would be good. I feel also that the outside area could be made nicer for residents when the weather is good.
Thank you for your comments, we do provide varied activities - we have Art and crafts sessions twice per week. Weekly bus trips, weekly keep fit sessions. Birthday parties are held once per month. The local nursery children visit. So we have lots of varied activities for those who would like to...
I am amazed at the care, concern, positive atmosphere and deep concern shown by all carers and especially the managers.
Thank you for your kind comments. We appreciate lovely feedback.
I have been accompanying my mother to the home and picking her up for 2-3 weeks. I spend up to an hour or so each time. In all that time, I have not once heard an impatient word from any staff member and only observed calm, caring and pleasant interaction between the staff and the residents. The rooms are all clean, neat and well-kept at all times and any request has been responded to quickly, efficiently and in a friendly way. It's a warm, homely environment!
We are so pleased with this lovely feedback, thank you.
I was in here for respite care after a major operation before returning home and receiving excellent care and support and was very grateful for the help.
I thank you for your kind review and hope you are now recovered from your operation.
My mother was in Philip Cussins House for several years. She was very contented there. The staff were caring and built strong relationships with the residents. For over two months, at end of life, my mother was unable to get out of bed. The staff looked after her incredibly well, ensuring that she was comfortable and hydrated. We couldn't fault the care she received and would highly recommend PC House.
We hope that you had comfort that we could look after your mum at the end of her life and we managed to provide the care and support at Philip Cussins house. Very true that the staff built strong relationships with the residents. Thank you.
Caring and supportive.
We were happy to provide respite care to you, and we are happy to provide this service if required in the future.
I can't thank the management and staff enough for the improvement in my wife's condition since moving into Philip Cussins House. They looked after her so well that she was able to move into our home within a couple of months. The friendly, efficient and expert attention provided for her disorder is highly recommended. The quality of food is also plentiful and served in the comfortable facilities. We would highly recommend this home for both residents and permanent care.
We are delighted that your wife has made good progress to enable her to go home after her respite stay. And you were both happy the care and attention given by all staff.
I had had respite care on an earlier occasion.
Here I am now just 2 days in (I propose to be here for 2 weeks).
Comfort and support, kindness and attention beyond compare.
We aim to provide high service to each individual. Thank you.
My friend was residing in assisted living accommodation where she has been for a number of years. She is in her 70's and is quite childlike in her ways which some residents found irritating and had started to bully her. Her support at this place went on holiday for 2 weeks, I had agreed to call during this period and on her first day 'alone' my friend was scared. I asked Philip Cussins House to come and assess her for respite. The manager came immediately and my friend moved in the same day. The staff were so welcoming it made me cry with gratitude. She is now a permanent resident and loves everything about the place and says she feels happy and safe.
Thank you for supporting your friend.
We had a very nice visit and I'm hoping my husband will also come with me as they went to school together.
We are happy that we can accommodate your visits and are grateful that you keep in regular contact with the residents.
I have been visiting this care home for many years and have always been delighted at the care of residents, the food provided and the activities organised by the management and staff.
Thank you for your kind review, and your many years of visiting our care home.
My husband was there for a week for respite care, he was well looked after and will not hesitate in using the care home again in the future.
Thank you for your review; we hope to accommodate you again soon if you require respite care in the future.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 February 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Philip Cussins House.
Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Philip Cussins House.
Meet the Team (1)

I'm the manager of Philip Cussins House. I've worked in care for over 30 years and absolutely love it. I lead the team of brilliant, hardworking and caring staff here.
I have experience in all aspects of care, from dementia to complex clinical care.
Feel free to pop along for a chat and a cuppa.
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