






Philip Cussins House in Newcastle-Upon-Tyne is a care home that gives everyone the chance to have a relaxing and entertaining home.
Residents can enjoy days out to the coast, the theatre and can get involved in exchange visits to other care homes. They can do craft work or hear local school children chat and even sing to them.
The care home's chef prepares menus that are varied and delicious while also...
Philip Cussins House in Newcastle-Upon-Tyne is a care home that gives everyone the chance to have a relaxing and entertaining home.
Residents can enjoy days out to the coast, the theatre and can get involved in exchange visits to other care homes. They can do craft work or hear local school children chat and even sing to them.
The care home's chef prepares menus that are varied and delicious while also respecting individual dietary requirements.
Some residents, who are fit and well enough, choose to use the care home like a hotel and come and go as they please.
Residents can visit the library, attend film shows, do gentle yoga and attend Desert Island Discs where interesting people tell their life story and bring some of their favourite music.
Philip Cussins House welcomes new clients, their families and friends to meet its staff, chat to residents and talk to the volunteers who organise activities.
Care Provided by Philip Cussins House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 26 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Room rates may vary depending on size of the room and needs.
The price(s) shown are provided by the care home. Contact Philip Cussins House for full pricing details and T&Cs.
Contact Philip Cussins House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Philip Cussins House
- Voluntary / Not for Profit Owned
Person in charge
- Adam Calverley (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2011
- Number of floors: 4
Room Information
- Single Rooms (18)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (15)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- The home welcome visitors throughout the day, please try to avoid meal time visiting.
Parking
- The street has permit restrictions, the home have a permit for visitors to use and hand back after each visit. Small car park at the rear of the building too.
Philip Cussins House Reviews (89)
Philip Cussins House has a Review Score of 9.8 (9.801) out of 10, based on 24 reviews in the last 2 years.
Over all time Philip Cussins House has 89 reviews.
Even though I felt very sad when I arrived here - everyone has made me feel so much better. I feel so much at home now. Very happy.
Even though I felt very sad when I arrived here - everyone has made me feel so much better. I feel so much at home now. Very happy.
I am glad you have many friends at Philip Cussins House, that you have settled in well and you are very happy.
A very happy place and there is a feeling of being looked after with good food and if there is a problem it will be looked into which makes me happy. All the rooms are beautiful and kept so clean!
A very happy place and there is a feeling of being looked after with good food and if there is a problem it will be looked into which makes me happy. All the rooms are beautiful and kept so clean!
I am very happy here. My mother was a patient here several years ago. She was very happy.
I am very happy here. My mother was a patient here several years ago. She was very happy.
Settled in well, enjoy visits.
Settled in well, enjoy visits.
On the whole, my experience is good.
On the whole, my experience is good.
Glad you are settled in well and have lots of familiar friends with in our Care home.
The staff in the home seem very caring and efficient. Nothing seems to be too much trouble. The home is warm and welcoming. The staff are also very pleasant and can be related to easily. They have dealt well with the Covid pandemic and have good safety procedures in place. Hopefully, they will plan...
The staff in the home seem very caring and efficient. Nothing seems to be too much trouble. The home is warm and welcoming. The staff are also very pleasant and can be related to easily. They have dealt well with the Covid pandemic and have good safety procedures in place. Hopefully, they will plan for the end of restrictions. My mother seems very happy and is looked after well.
The staff are kind and thoughtful and meet one's every need. My room is crammed and I find it difficult to manoeuvre my trolley. Not having a big appetite, I find the frequent tea and coffee sessions superfluous but realise others may not feel the same way.
The staff are kind and thoughtful and meet one's every need. My room is crammed and I find it difficult to manoeuvre my trolley. Not having a big appetite, I find the frequent tea and coffee sessions superfluous but realise others may not feel the same way.
I never knew there was such a nice hotel next to me here in Gateshead. I would love to come back every year for the summer holidays. I was very surprised how quickly and efficiently I had my laundry taken care of within a couple of hours. I told all the staff this is a 5-star hotel!
I never knew there was such a nice hotel next to me here in Gateshead. I would love to come back every year for the summer holidays. I was very surprised how quickly and efficiently I had my laundry taken care of within a couple of hours. I told all the staff this is a 5-star hotel!
We felt very safe and comforted knowing my brother was being so well looked after, after his surgery and we saw him improving day by day. We are very grateful to all the staff for taking such good care of him. Also, the staff was very accommodating to all his religious and orthodox standards over...
We felt very safe and comforted knowing my brother was being so well looked after, after his surgery and we saw him improving day by day. We are very grateful to all the staff for taking such good care of him. Also, the staff was very accommodating to all his religious and orthodox standards over the Sabbath! We will always recommend this place to others!
Kind and caring staff. Facilities are good considering it is not a purpose-built care home.
Kind and caring staff. Facilities are good considering it is not a purpose-built care home.
Delighted we chose Philip Cussins House. They have worked so hard to keep everyone safe and happy. The staff and the residents are a real community. I would choose here for myself. What is different, is the quality of care and individual attention, and done with joy and fun. Excellent care, thank...
Delighted we chose Philip Cussins House. They have worked so hard to keep everyone safe and happy. The staff and the residents are a real community. I would choose here for myself. What is different, is the quality of care and individual attention, and done with joy and fun. Excellent care, thank you.
I have a spacious and pleasant room and bathroom. The girls who look after me could not be more pleasant and helpful. Everything is kept very clean. We go on a trip once a week which is always welcome and there are exercises most days and bingo once a week. (I don't join in bingo) but others seem...
I have a spacious and pleasant room and bathroom. The girls who look after me could not be more pleasant and helpful. Everything is kept very clean. We go on a trip once a week which is always welcome and there are exercises most days and bingo once a week. (I don't join in bingo) but others seem to enjoy it.
Two features of Philip Cussins House impressed me above all: The professional competence of the staff and the general atmosphere of warmth, friendliness, care, patience and sympathy. One feels immediately at home.
Two features of Philip Cussins House impressed me above all: The professional competence of the staff and the general atmosphere of warmth, friendliness, care, patience and sympathy. One feels immediately at home.
Delighted to come to this home. The management and carers are excellent. Amazed how caring the carers are. The security is so good. The food is adequate and sometimes very good. All in all very happy to be here.
Delighted to come to this home. The management and carers are excellent. Amazed how caring the carers are. The security is so good. The food is adequate and sometimes very good. All in all very happy to be here.
Delighted with the care and attention given to my husband. He went into Philip Cussins House as an emergency as I had to go into hospital suddenly. He was at once very happy, contented, very relaxed and well cared for and given much love by each member of staff.
Delighted with the care and attention given to my husband. He went into Philip Cussins House as an emergency as I had to go into hospital suddenly. He was at once very happy, contented, very relaxed and well cared for and given much love by each member of staff.
I came to Philip Cussins House on emergency respite and in a bad way. Thanks to the care and support from everyone, I am a very different person. Encouragement is unlimited. If I had not come here I am not sure I would have survived my trauma. I still have some way to go but I have no doubt I will...
I came to Philip Cussins House on emergency respite and in a bad way. Thanks to the care and support from everyone, I am a very different person. Encouragement is unlimited. If I had not come here I am not sure I would have survived my trauma. I still have some way to go but I have no doubt I will get there with their help as they have, and are, everything I so badly need.
Excellent care and attention from the whole team. Offering good facilities and varied activities. The atmosphere is warm and welcoming and the staff are attentive, caring and very professional. Nothing is too much trouble and we could not have asked for more support in helping mam to accept and...
It is a lovely home and very well managed. We have no hesitation is recommending it to others.
Everyone who works there is lovely, kind and helpful. It was my mother's birthday and they threw a party, which everyone enjoyed.
Everyone who works there is lovely, kind and helpful. It was my mother's birthday and they threw a party, which everyone enjoyed.
Fabulous home with lovely caring staff. My father has been here since May and is very happy. Staff cannot do enough for him and there are always plenty of staff on duty.
Fabulous home with lovely caring staff. My father has been here since May and is very happy. Staff cannot do enough for him and there are always plenty of staff on duty.
Now, however, since the new manager and her deputy have been there, things...
Now, however, since the new manager and her deputy have been there, things have certainly changed for the best. The staff and residents are always smiling, they are happy, the home is much cleaner and the new manager and deputy are lovely. You can turn up unannounced and the office door is always open, (unlike when the previous manager was there) and they will always make time for you. You are always offered a drink and food, nothing is too much trouble for them and the rest of the staff now.
Very pleased with how they looked after my mother in law these last few months.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 February 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Philip Cussins House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Philip Cussins House.
Accreditations
There are no accreditations posted yet for Philip Cussins House.
Meet the Team (1)

I have worked in health and social care for over 17 years, and during that time I have had the privilege of supporting many wonderful people,...
I have worked in health and social care for over 17 years, and during that time I have had the privilege of supporting many wonderful people, families and care teams. For more than a decade, I have worked in management and leadership roles across residential, dementia and learning disability services.
For me, good care is about much more than meeting someone’s needs. It is about getting to know the person, understanding what is important to them and making sure they feel safe, respected and genuinely at home.
As a manager, I like to be visible and approachable, and I enjoy spending time with residents, relatives and colleagues. I believe the best homes are built around strong relationships, open communication and a team that genuinely cares about the people they support.
I am passionate about continually improving the quality of care we provide while ensuring that residents and their families have a voice in how our home develops. I aim to create a welcoming community where people can continue to live their lives in the way they choose and where families can feel confident that their loved ones are in caring hands.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Philip Cussins House to verify any information. View our terms and conditions. Philip Cussins House has an Enhanced Service -what an Enhanced Service includes.