






Philip Cussins House in Newcastle-Upon-Tyne is a care home that gives everyone the chance to have a relaxing and entertaining home.
Residents can enjoy days out to the coast, the theatre and can get involved in exchange visits to other care homes. They can do craft work or hear local school children chat and even sing to them.
The care home's chef prepares menus that are varied and delicious while also...
Care Provided by Philip Cussins House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 26 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Respite rate is £170 per night for 30 days and then goes to standard rate.
The price(s) shown are provided by the care home. Contact Philip Cussins House for full pricing details and T&Cs.
Contact Philip Cussins House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Philip Cussins House
- Voluntary / Not for Profit Owned
Person in charge
- Jason Lee (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2011
- Number of floors: 4
Room Information
- Single Rooms (18)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (15)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- The home welcome visitors throughout the day, please try to avoid meal time visiting.
Parking
- The street has permit restrictions, the home have a permit for visitors to use and hand back after each visit. Small car park at the rear of the building too.
Philip Cussins House Reviews (89)
Philip Cussins House has a Review Score of 9.8 (9.801) out of 10, based on 24 reviews in the last 2 years.
Over all time Philip Cussins House has 89 reviews.
Even though I felt very sad when I arrived here - everyone has made me feel so much better. I feel so much at home now. Very happy.
I am glad you have many friends at Philip Cussins House, that you have settled in well and you are very happy.
A very happy place and there is a feeling of being looked after with good food and if there is a problem it will be looked into which makes me happy. All the rooms are beautiful and kept so clean!
I am very happy here. My mother was a patient here several years ago. She was very happy.
Settled in well, enjoy visits.
On the whole, my experience is good.
Glad you are settled in well and have lots of familiar friends with in our Care home.
The staff in the home seem very caring and efficient. Nothing seems to be too much trouble. The home is warm and welcoming. The staff are also very pleasant and can be related to easily. They have dealt well with the Covid pandemic and have good safety procedures in place. Hopefully, they will plan for the end of restrictions. My mother seems very happy and is looked after well.
The staff are kind and thoughtful and meet one's every need. My room is crammed and I find it difficult to manoeuvre my trolley. Not having a big appetite, I find the frequent tea and coffee sessions superfluous but realise others may not feel the same way.
I never knew there was such a nice hotel next to me here in Gateshead. I would love to come back every year for the summer holidays. I was very surprised how quickly and efficiently I had my laundry taken care of within a couple of hours. I told all the staff this is a 5-star hotel!
We felt very safe and comforted knowing my brother was being so well looked after, after his surgery and we saw him improving day by day. We are very grateful to all the staff for taking such good care of him. Also, the staff was very accommodating to all his religious and orthodox standards over the Sabbath! We will always recommend this place to others!
Kind and caring staff. Facilities are good considering it is not a purpose-built care home.
Delighted we chose Philip Cussins House. They have worked so hard to keep everyone safe and happy. The staff and the residents are a real community. I would choose here for myself. What is different, is the quality of care and individual attention, and done with joy and fun. Excellent care, thank you.
I have a spacious and pleasant room and bathroom. The girls who look after me could not be more pleasant and helpful. Everything is kept very clean. We go on a trip once a week which is always welcome and there are exercises most days and bingo once a week. (I don't join in bingo) but others seem to enjoy it.
Two features of Philip Cussins House impressed me above all: The professional competence of the staff and the general atmosphere of warmth, friendliness, care, patience and sympathy. One feels immediately at home.
Delighted to come to this home. The management and carers are excellent. Amazed how caring the carers are. The security is so good. The food is adequate and sometimes very good. All in all very happy to be here.
Delighted with the care and attention given to my husband. He went into Philip Cussins House as an emergency as I had to go into hospital suddenly. He was at once very happy, contented, very relaxed and well cared for and given much love by each member of staff.
I came to Philip Cussins House on emergency respite and in a bad way. Thanks to the care and support from everyone, I am a very different person. Encouragement is unlimited. If I had not come here I am not sure I would have survived my trauma. I still have some way to go but I have no doubt I will get there with their help as they have, and are, everything I so badly need.
It is a lovely home and very well managed. We have no hesitation is recommending it to others.
Everyone who works there is lovely, kind and helpful. It was my mother's birthday and they threw a party, which everyone enjoyed.
Fabulous home with lovely caring staff. My father has been here since May and is very happy. Staff cannot do enough for him and there are always plenty of staff on duty.
Now, however, since the new manager and her deputy have been there, things have certainly changed for the best. The staff and residents are always smiling, they are happy, the home is much cleaner and the new manager and deputy are lovely. You can turn up unannounced and the office door is always open, (unlike when the previous manager was there) and they will always make time for you. You are always offered a drink and food, nothing is too much trouble for them and the rest of the staff now.
Very pleased with how they looked after my mother in law these last few months.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 February 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Philip Cussins House.
Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

I'm the manager of Philip Cussins House. I've worked in care for over 30 years and absolutely love it. I lead the team of brilliant, hardworking and caring staff here.
I have experience in all aspects of care, from dementia to complex clinical care.
Feel free to pop along for a chat and a cuppa.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Philip Cussins House to verify any information. View our terms and conditions. Philip Cussins House has an Enhanced Service -more info.