Philip Cussins House

33/35 Linden Road, Gosforth, Newcastle upon Tyne NE3 4EY
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9.8 88 Reviews
  • Philip Cussins House, Newcastle upon Tyne
Philip Cussins House in Newcastle-Upon-Tyne is a care home that gives everyone the chance to have a relaxing and entertaining home.

Residents can enjoy days out to the coast, the theatre and can get involved in exchange visits to other care homes. They can do craft work or hear local school children chat and even sing to them.

The care home's chef prepares menus that are varied and delicious while also respecting individual dietary requirements.

Some residents, who are fit and well enough, choose to use the care home like a hotel and come and go as they please.

Residents can visit the library, attend film shows, do gentle yoga and attend Desert Island Discs where interesting people tell their life story and bring some of their favourite music.

Philip Cussins House welcomes new clients, their families and friends to meet its staff, chat to residents and talk to the volunteers who organise activities.
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Care Provided by Philip Cussins House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £956 – £1012
  • Self-Funded Residential Dementia Care: £956 – £1012
  • RESPITE Self-Funded Residential Care: £1190 – £1190
  • RESPITE Self-Funded Residential Dementia Care: £1190 – £1190

Room rates may vary depending on size of the room and needs.
Respite rate is £170 per night for 30 days and then goes to standard rate.

These prices are only a guideline, please contact Philip Cussins House to find out the exact price for your requirements.

Contact Philip Cussins House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Philip Cussins House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Philip Cussins House
  • Voluntary / Not for Profit Owned

Person in Charge

  • Jason Lee (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011
  • Number of floors: 4

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (15)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • The home welcome visitors throughout the day, please try to avoid meal time visiting.

Parking

  • The street has permit restrictions, the home have a permit for visitors to use and hand back after each visit. Small car park at the rear of the building too.

Philip Cussins House Reviews (88)

9.8

Philip Cussins House has a Review Score of 9.8 (9.838) out of 10, based on 30 reviews in the last 2 years.
Over all time Philip Cussins House has 88 reviews.

Overall Experience
  • 76
  • 12
  • 0
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Date Published
  • 88
  • 12
  • 16
  • 30
  • 58
Reviewer Connection to Philip Cussins House
  • 31
  • 23
  • 12
  • 8
  • 5
  • 3
  • 1
  • 1
  • 1
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  • 1
  • 1
Total of 88, showing 81-88
Review from G L (Friend of Resident) published on 1 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My two very dear lady friends are always clean and tidy, with clean clothes and good food and have hair set and nails painted and mostly have a carer when they call who comes within 5 minutes during daytime but much less at night.
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Review from J H (Friend of Resident) published on 1 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All aspects of care are secure.
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Review from Peter S (Nephew of Resident) published on 7 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been here for nearly 9 years and is very content. She feels safe and secure in a home which treats her as a person and with dignity. Nothing is too much trouble.
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Review from Rosalyn B (Daughter of Resident) published on 15 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A real home from home. The atmosphere is welcoming, plenty of activities for those who wish to partake and the care and carers are second to none and worth their weight in gold.
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Review from F C (Daughter of Resident) published on 12 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is lovely. The atmosphere friendly and extremely loving and caring. The home is spotlessly clean, never smells bad. The food is top rate served in a beautiful dining room. My Mum and all the residents are both physically and socially are met. Lots of activities and outings and birthday parties.
Gorgeous staff - would highly recommend.
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Review from E F (Son of Resident) published on 22 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly and caring staff. A clean and pleasant environment. My mother (who suffers from dementia) is very happy here.
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Review from Carmel L (Resident) published on 17 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have now been a resident here for nearly 3 years. I have many medical and physical problems.
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Review from M (Daughter of Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a small and very caring home. The people who run the activities are lovely and there is also a range of activities in nearby church halls. The staff know the residents well and are open and friendly. The care is of a high standard, my mother always comments on how good it is. The home really
does welcome people of all faiths and none. The location is excellent it took us a while to choose a care home for my mother and I am so glad we decided on this one.
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Current Review Score: 9.8 (9.838)

Overview of Review Score

The Review Score of 9.8 (9.838) out of 10 for Philip Cussins House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.838 for Philip Cussins House is calculated as follows: ( (305 Excellents x 5) + (48 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 358 Ratings = 4.838
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Philip Cussins House is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Jason

Jason Lee

Job Title: Manager Joined: 2026

I'm the manager of Philip Cussins House. I've worked in care for over 30 years and absolutely love it. I lead the team of brilliant, hardworking and caring staff here.


I have experience in all aspects of care, from dementia to complex clinical care.


Feel free to pop along for a chat and a cuppa.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Philip Cussins House to verify any information. View our terms and conditions. Philip Cussins House has an Enhanced Service - more info.