Philip Cussins House

33/35 Linden Road, Gosforth, Newcastle upon Tyne NE3 4EY
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9.8 82 Reviews
  • Philip Cussins House, Newcastle upon Tyne
Philip Cussins House in Newcastle-Upon-Tyne is a care home that gives everyone the chance to have a relaxing and entertaining home.

Residents can enjoy days out to the coast, the theatre and can get involved in exchange visits to other care homes. They can do craft work or hear local school children chat and even sing to them.

The care home's chef prepares menus that are varied and delicious while also respecting individual dietary requirements.

Some residents, who are fit and well enough, choose to use the care home like a hotel and come and go as they please.

Residents can visit the library, attend film shows, do gentle yoga and attend Desert Island Discs where interesting people tell their life story and bring some of their favourite music.

Philip Cussins House welcomes new clients, their families and friends to meet its staff, chat to residents and talk to the volunteers who organise activities.
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Care Provided by Philip Cussins House

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 26 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £921 – £995

These prices are only a guideline, please contact Philip Cussins House to find out the exact price for your requirements.

Contact Philip Cussins House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Philip Cussins House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Philip Cussins House

Person in Charge

  • Margaret Lemon (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (15)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • The home welcome visitors throughout the day, please try to avoid meal time visiting.

Parking

  • The street has permit restrictions, the home have a permit for visitors to use and hand back after each visit

Philip Cussins House Reviews (82)

9.8

Philip Cussins House has a Review Score of 9.8 (9.812) out of 10, based on 26 reviews in the last 2 years.
Over all time Philip Cussins House has 82 reviews.

Overall Experience
  • 70
  • 12
  • 0
  • 0
  • 0
Date Published
  • 82
  • 7
  • 15
  • 26
  • 56
Reviewer Connection to Philip Cussins House
  • 30
  • 22
  • 9
  • 8
  • 5
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 82, showing 81-82
Review from Carmel L (Resident) published on 17 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have now been a resident here for nearly 3 years. I have many medical and physical problems.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M (Daughter of Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a small and very caring home. The people who run the activities are lovely and there is also a range of activities in nearby church halls. The staff know the residents well and are open and friendly. The care is of a high standard, my mother always comments on how good it is. The home really
does welcome people of all faiths and none. The location is excellent it took us a while to choose a care home for my mother and I am so glad we decided on this one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.812)

Overview of Review Score

The Review Score of 9.8 (9.812) out of 10 for Philip Cussins House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.812 for Philip Cussins House is calculated as follows: ( (255 Excellents x 5) + (48 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 308 Ratings = 4.812
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Philip Cussins House is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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