






Philip Cussins House in Newcastle-Upon-Tyne is a care home that gives everyone the chance to have a relaxing and entertaining home.
Residents can enjoy days out to the coast, the theatre and can get involved in exchange visits to other care homes. They can do craft work or hear local school children chat and even sing to them.
The care home's chef prepares menus that are varied and delicious while also...
Care Provided by Philip Cussins House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 26 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Respite rate is £170 per night for 30 days and then goes to standard rate.
The price(s) shown are provided by the care home. Contact Philip Cussins House for full pricing details and T&Cs.
Contact Philip Cussins House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Philip Cussins House
- Voluntary / Not for Profit Owned
Person in charge
- Jason Lee (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2011
- Number of floors: 4
Room Information
- Single Rooms (18)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (15)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- The home welcome visitors throughout the day, please try to avoid meal time visiting.
Parking
- The street has permit restrictions, the home have a permit for visitors to use and hand back after each visit. Small car park at the rear of the building too.
Philip Cussins House Reviews (89)
Philip Cussins House has a Review Score of 9.8 (9.801) out of 10, based on 24 reviews in the last 2 years.
Over all time Philip Cussins House has 89 reviews.
Philip Cussins House provides my mum with a safe and cosy place to stay. The staff are very experienced, kind and the whole place rings with laughter. So grateful to have found somewhere that feels like home.
Since my sister came to Philip Cussins House, I can't fault the staff, so friendly and caring. The home is spotless and is like living in your own home. The activities are amazing. I couldn't wish for anything better. Very impressed.
Thank you so much for your lovely words. We all really appreciate your feedback here at Philip Cussins House.
A wonderful place that is a friendly and warm community. The staff are kind and considerate; they are genuinely doing their best for the residents. I feel that my Mum is in a safe and homely place where she can age well, and make friends. She has lots going on - trips out, entertainment and things to look forward too. Her old personality is back now that she is mentally engaged and enjoying spending time with both the staff and residents. She is lucky to be here and I'm grateful to Philip Cussins House for everything they do for her.
Thank you so much for your lovely words. We all appreciate your feedback here at Philip Cussins House.
I can honestly say I have found the care & attention given to the residents has been truly amazing. Work never stops in a joyful spirit No matter how difficult a resident can be.
I am a regular visitor and see at first hand the good work that gets managed every single day, There's always visits out each week, Bingo & Raffles also visits to musicals for anyone whos wanting to go
Its a happy place and a honour to be asked for this review
We are so delighted at this lovely review for our care home, it is a pleasure to keep our service users busy and active as possible. Thank you.
I love it here. The staff are so kind and loving. I've made some good friends among the other residents and the food is beautiful. Everyone is so friendly and welcoming. The baths are lovely too and I love my bedroom.
We are delighted that you have settled in well, made new friends. We are glad you enjoy the food and we provide the care and support you need. Thank you.
Mam being at Philip Cussins House has really taken a huge weight off me. I'm undergoing cancer treatment, and mam will be staying here until it's finished. It's amazing to see how much love the staff have for the residents here, and it means I have nothing to worry about.
We are happy to provide respite care for your mam, here at our care home. She is a pleasure to care for.
Mum has been a resident for 14 months and has been extremely happy, comfortable and extremely well cared for.
We are happy your Mum is extremely happy, comfortable and well cared for.
Mum has been a resident at Philip Cussins House since October 2024. Mum critically found the change from living on her own to being in care very difficult to adjust to. However the level of support and care she has received has been excellent. In particular the level of care and attention from the staff has helped. Mum adjust and she is very happy at PCH.
We are so pleased mum has adjusted and is very happy at PCH, she is a pleasure to look after.
Every time I visit the staff welcome you with a smile. The residents don't just sit around or fall asleep in chairs. The staff are engaging with residents constantly and they are always laughing. This may be inappropriate but it's the only care home that I've visited that doesn't smell of urine. A great atmosphere and caring environment.
Thank you for your review, We are happy we can make our residents busy and laughing. Makes our job worth while.
Happy. PCH is nice. Lots of things to do.
Glad you have plenty to do to keep busy. We hope you enjoy all the lovely activities.
I am happy with the atmosphere and the trips out. The staff have made me slow down and relax. The care and support is there when I need it.
We are so glad that you are happy and have settled, made lots of friends.
The last trip was interesting and overall very good. I like the food served at P.C.H.
We are glad that you enjoy the weekly outings, also like the food.
Living in Philip Cussins House is very pleasant. The staff are all very helpful and attentive. The food provided is consistently of a high standard, varied and nutritious. Activities organised during the day are mainly enjoyable and help pass the time.
Thank you for your kind review, we are glad the staff are helpful and attentive.
Should be renamed "perfect care home". Need I say more?!
Thank you very much, we are happy to provide the best care to all our service users.
The facilities are great and the home is comfortable, what makes this place special though is the excellent staff.
Thank you for your kind review, we aim to provide a caring environment
I am delighted to share my positive experience of my dads care home. Initially hesitant to leave his home of over 50 years, he quickly settled in and now feels comfortable and at home. The imaginative activities have brought him joy and companionship enriching his life significantly. As a family we feel grateful that he has found a new place to belong, where he is well cared for and happy. the care homes warm atmosphere and dedication to resident well being are truly commendable. At all times I can see he has his dignity and independence, which is truly remarkable
Thank you for your kind review. We are very pleased that your Dad feels well cared for and happy.
I thoroughly enjoy everything about being in PCH. The staff in particular are caring, always cheerful and helpful. Good to be in the company of nice people. It feels like a top quality hotel.
Thank you for your kind review. We are happy that our staff are caring, helpful and cheerful.
I came here after a stay in hospital with acute pancreatitis. I looked and felt awful. The care I have received has been wonderful. The staff are all amazing, really kind and thoughtful. The food is wonderful I have gained weight and look and feel so much better. The room is clean and bright and there is plenty of cupboard and drawer space. My visitors all say how well I look now. The staff arranged to have a visit from the GP too, The ladies at my table were lovely, cheerful, intelligent and friendly. Entertainment and activities are well arranged The home is excellent in every way. I am almost sorry to be going home!
We are delighted that you have gained weight and feeling much better after your hospital admission. you are always very kind to our staff and other residents. You are welcome back to stay at any time.
Friendly. Lots to do and days out.
we are very please you have lots to do, and our care home is comfortable and friendly.
The staff are simply exceptional and care for the residents in a genuine and thoughtful manner.
My Dad really enjoys the food, the company and the large range of in-house activities and trips out. He's settled, safe and happy which is all we can ask for.
We are so pleased that your Dad enjoys the food and the varied range of activities that are provided. Dad is such a character and has settled in very well. Thank you for your kind comments.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 February 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Philip Cussins House.
There are no upcoming events for Philip Cussins House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Philip Cussins House.
Accreditations
There are no accreditations posted yet for Philip Cussins House.
Meet the Team (1)

I'm the manager of Philip Cussins House. I've worked in care for over 30 years and absolutely love it. I lead the team of brilliant, hardworking and caring staff here.
I have experience in all aspects of care, from dementia to complex clinical care.
Feel free to pop along for a chat and a cuppa.
Frequently Asked Questions about Philip Cussins House
What types of Care is Philip Cussins House registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Philip Cussins House have?
There are 18 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Philip Cussins House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Philip Cussins House to the centre of Newcastle upon Tyne?
2.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Philip Cussins House to verify any information. View our terms and conditions. Philip Cussins House has an Enhanced Service -more info.