33/35 Linden Road, Gosforth, Newcastle upon Tyne NE3 4EY
Philip Cussins House in Newcastle-Upon-Tyne is a care home that gives everyone the chance to have a relaxing and entertaining home.
Residents can enjoy days out to the coast, the theatre and can get involved in exchange visits to other care homes. They can do craft work or hear local school children chat and even sing to them.
The care home's chef prepares menus that are varied and delicious while also respecting individual dietary requirements.
Some residents, who are fit and well enough, choose to use the care home like a hotel and come and go as they please.
Residents can visit the library, attend film shows, do gentle yoga and attend Desert Island Discs where interesting people tell their life story and bring some of their favourite music.
Philip Cussins House welcomes new clients, their families and friends to meet its staff, chat to residents and talk to the volunteers who organise activities.
Owner: Philip Cussins House
Person in charge: Louise Forster (Manager)
Local Authority / Social Services: Newcastle upon Tyne City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 26 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 65+.
Single Rooms: 18
Shared Rooms: 4
Rooms with ensuite WC: 17
Weekly Charges Guide: Personal Care Single from £650 (These prices are only a guideline, please contact Philip Cussins House to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Philip Cussins House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Philip Cussins House has a Review Score of 7.9 (7.942)
The Review Score of 7.9 (maximum of 10) for Philip Cussins House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Philip Cussins House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Philip Cussins House is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.192 Points relating to the number of positive Reviews for Philip Cussins House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.2 Target = 0.192
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by M (Daughter of Resident) on Tuesday 12 September 2017. Relates to September 2017.
This is a small and very caring home. The people who run the activities are lovely and there is also a range of activities in nearby church halls. The staff know the residents well and are open and friendly. The care is of a high standard, my mother always comments on how good it is. The home really does welcome people of all faiths and none. The location is excellent it took us a while to choose a care home for my mother and I am so glad we decided on this one.
How likely would you be to recommend Philip Cussins House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Philip Cussins House
There are currently no Care Home Idol entrants who have performed at Philip Cussins House