






Philip Cussins House in Newcastle-Upon-Tyne is a care home that gives everyone the chance to have a relaxing and entertaining home.
Residents can enjoy days out to the coast, the theatre and can get involved in exchange visits to other care homes. They can do craft work or hear local school children chat and even sing to them.
The care home's chef prepares menus that are varied and delicious while also...
Care Provided by Philip Cussins House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 26 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Respite rate is £170 per night for 30 days and then goes to standard rate.
The price(s) shown are provided by the care home. Contact Philip Cussins House for full pricing details and T&Cs.
Contact Philip Cussins House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Philip Cussins House
- Voluntary / Not for Profit Owned
Person in charge
- Jason Lee (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2011
- Number of floors: 4
Room Information
- Single Rooms (18)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (15)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- The home welcome visitors throughout the day, please try to avoid meal time visiting.
Parking
- The street has permit restrictions, the home have a permit for visitors to use and hand back after each visit. Small car park at the rear of the building too.
Philip Cussins House Reviews (89)
Philip Cussins House has a Review Score of 9.8 (9.801) out of 10, based on 24 reviews in the last 2 years.
Over all time Philip Cussins House has 89 reviews.
I enjoy going out on our weekly trips and enjoy the scenery and the fellowship of my fellow residents.
We are subjected to lots of different things and have plenty of varied activities during our days. We are engaged lots of varied activities to keep us entertained and engaged.
We are so happy that you can join in our varied activities, daily and enjoy our weekly outings.
Staff nice, food great.
We are very pleased that we have a happy home, and the staff are nice, and the food is great.
The staff have been very understanding in giving me help when I feel I'm not coping well, also time to pull myself together and continue the task in hand. I know I am not as fast as I was normally but I am determined to do what I can.
We are glad you have been given the help and support you need and that you are happy and decided to make this a permanent placement.
My father was in Philip Cussins House from February 2019 until his recent death and my mum chose to go there. They felt happy and secure. The staff are excellent and take real care of the resident's every need. My mum has been well supported since my father's death.
We are sorry for the loss of your father, lovely gentleman. We hope your mum feels supported. We provide care for everyone's personal needs. Thank you.
The staff were wonderful with him (he has dementia), I couldn't fault any of them - they spoilt him!
We are glad we can accommodate respite for your husband and he enjoyed his stay.
I might suggest more musical recitals especially classical. Overall, Philip Cussins is a wonderful care home.
Thank you for this review, we take all comments on board and always look into new ideas for activities/events. We are happy to comply and accommodate as much as possible.
I have always found the staff to be very attentive, caring and supportive. My father settled in to Phillip Cussins House easily and gets on well with the staff. The facilities are excellent, as is the standard of cleanliness and maintenance across the house. Dad appreciates the care he receives from all the staff, no request is too much trouble. All in all, a warm, caring home with amazing staff.
Thank you Sharon for your kind review, I am happy that Dad has settled into our care home. It is a pleasure to accommodate and provide care and attention to your father and other residents.
The meals are lovely.
I am very happy.
I am glad you enjoy the meals provided and the opportunity to get out as often as possible.
My mother has been a resident at Philip Cussins House for just over a year, and she has thrived with the great care and attention she has received. The staff go above and beyond to organise activities, events and outings. Great fun. Social times for all. Thank you.
I am so glad we can provide care for each and every resident, and that we give all a chance to participate in our daily activities. Your mother really enjoys all the outings.
The home also does a vast array of activities for the clients from games, arts and crafts, celebrating religious days and having singers to entertain them to name but a few. Often they have days out to visit various places.
I have also had a lot of support from the manager and staff when recently applying for Continuous NHS funding, nothing was too much for them.
We always treat all residents with respect and dignity.
I have made new friends.
It is just like home.
I am so glad that you have settled in well and made new friends.
I could not be more impressed by absolutely everything to do with Philip Cussins House. The food is wonderful, my husband, who is a temporary resident now for about ten weeks, says this all the time. I am saying it too, as I have now had several lunches and snacks myself. The food is also very varied, with a good choice and is very healthy and beautifully presented. All of the staff could not be more caring and helpful, to me as well as to my husband. He has a beautiful spacious room, which is very pleasantly decorated with a nice view from the window.
Thank you for lovely comments, we are happy that we can provide temporary care and support to accommodate people on respite.
I was discharged to Philip Cussins House unable to walk until the fracture of my left hip mends. My right knee (without kneecap) is osteoporetic and does not bear any weight. I am 89 years old, many of the staff here including the manager, and senior carers have been here for many years. A tradition of care. The food is varied, imaginative and very good indeed. I have no complaints at all. This is a five star home, for me a 'blessing from heaven'.
We are delighted that we can accommodate you on the road to recovery. Also, aim to please and offer varied good food. Thank you.
Lovely home with brilliant caring staff who mum constantly praises. She feels coming to Philip Cussins House was an excellent move that could not be bettered.
We are happy that Mum feels coming to Philip Cussins House was an excellent move.
Lovely home with fantastic staff - definitely a comfortable, safe place for my elderly mother. She enjoys her days and is happy and well cared for. Big plus for the lovely outdoor garden area, and weekly bus trips to some local place of interest.
Thank you for your lovely comments I am glad that it is a comfortable and safe place for your mother
There are lots of varied activities and outings for stimulation.
The facilities and rooms are spacious, clean and well maintained.
A very good care home with excellent caring staff who always go the extra mile to look after the residents. There is a very calm and relaxed atmosphere and visitors are made very welcome. The residents enjoy good food in clean and pleasant surroundings. When the weather is fine the residents can sit outside in the attractive gardens.
Thank you for your kind comments, glad to hear all positive words.
I enjoy all the company and manage to go out and about very happy.
I am very glad you enjoy the company and you manage to go out.
This is a very comfortable care home where everyone cares. We do activities and quizzes - no one is pressured but encouraged to take part. All staff go overboard with their help and all are cheerful.
I am glad to hear everyone cares and staff go overboard with their help and are cheerful.
Lovely home, my father is more than happy. Food etc really good. His room is really nice.
Thank you for your review, I am glad your dad is happy and settled.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 February 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Philip Cussins House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Philip Cussins House.
Accreditations
There are no accreditations posted yet for Philip Cussins House.
Meet the Team (1)

I'm the manager of Philip Cussins House. I've worked in care for over 30 years and absolutely love it. I lead the team of brilliant, hardworking and caring staff here.
I have experience in all aspects of care, from dementia to complex clinical care.
Feel free to pop along for a chat and a cuppa.
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