






St Anne’s Residential Care Home is positioned on the seafront in Whitley Bay, offering peaceful seaside living for its residents. This highly regarded facility provides exceptional quality residential care within a homely and vibrant environment, placing a strong emphasis on the happiness and wellbeing of its Residents.
Residents at St Anne’s can enjoy a variety of social, physical, and mentally stimulating activities designed to enhance their quality of life. The home’s...
Care Provided by St Annes Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Care coverage 24 hour 7 days per week, tailored to the needs of the Resident.
- All meals and drinks.
- In-house laundry service.
- Hair dressing
- All activities organised to promote physical and mental wellbeing amongst Residents.
Additionally, Residents can request the following external services for an extra charge:
- Chiropody
- Vision and/or hearing visits
- Dedicated dentist
- Newspaper delivery
Please note that fees published are indicative only. Prices vary based on room sizes, views and en-suite facilities. Final fees to be charged are based on an assessment of the needs and preferences of every Prospective Resident at St Anne’s.
The price(s) shown are provided by the care home. Contact St Annes Care Home for full pricing details and T&Cs.
Contact St Annes Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Ascot Care Ltd
- Private Owned
Person in charge
- Clare Copsey(Registered Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2013
- Number of floors: 3
Room Information
- Single Rooms (40)
Visiting
- Relatives are welcomed at anytime, although they kindly ask that you aim to visit outside of protected meal times. St Anne's is a pet friendly home and welcomes well trained pet visitors with a little advanced notice.
Parking
- Street parking is possible at the front of the Home. Please note that some of the streets to the sides and back of the home are permit-only parking.
St Annes Care Home Reviews (60)
St Annes Care Home has a Review Score of 9.8 (9.783) out of 10, based on 23 reviews in the last 2 years.
Over all time St Annes Care Home has 60 reviews.
The decor and furnishings could do with an update but my dad isn't bothered bout that. What's important is the care and that's good here.
We really...
My husband has been in st Anne's for 8 weekse and has settled in well this is,duexto the support of the,senior management, carers, kitchen staff, cleaners, and maintenance all support given with a smile and a great willingness to help my journey as wife to my husband had made it easier, thankyou all for your kindness, and support
Thank you for taking the time to share your experience of St Anne's. We are delighted to hear that your husband has settled in well during his time with us, and that the support from our senior management, carers, kitchen staff, housekeeping and maintenance teams has helped make this transition...
My sister needed more care so she went into St. Anne's Care Home, Whitley Bay. She settled in very quickly and very happy there.
Thank you for sharing your experience with St Anne's. We know that moving into care can be a big transition, so it's great to hear your sister has settled in quickly with us and is happy in her new home. We're grateful you took the time to share your feedback and we'll be sure to pass on your...
The staff are extremely friendly and helpful, my Dad seems brighter and well looked after, the facilities are good he seems happy , he's enjoying the food , his room is clean and he has a great view of the sea and lighthouse
Thank you for taking the time to share your feedback about St Anne's. We're very pleased to hear that your dad seems brighter and happy, and that he's enjoying the food, his room and the views from our home. It's also great to know that you've found our staff friendly and helpful, we'll be sure to...
A bleak January but a warm and happy house. What lovely canny folk! Great team work! Excellent cooperation with health centre. Tasty food. Well done!
Thank you for your lovely feedback about St Anne's. We're very pleased to hear that you've found the home to be warm and cheerful, despite the weather. Thank you for letting us know you value the teamwork, the close cooperation with the health centre, and of course the tasty food. We'll pass on...
Staff care and facilities at St Anne's excellent. Staff engage with residents and always try to help them, feed, clothe, bathe them to the best of their ability. Meals are nutritious and well prepared, bedrooms, dining room and lounges clean and well monitored.
Thank you for sharing your feedback about St Anne's. We're very pleased to hear that you've found the care, facilities, and cleanliness to be of a high standard, and that our staff engages well with residents and supports them with dignity and compassion. Thank you so much for your comments about...
Staff are friendly and welcoming and always have a smile. They organised lots of activities over the Christmas period. They take great care in my experience of looking after the residents and my sister is well settled and looked after.
Thank you for sharing your feedback about St Anne's. We're delighted to hear that your sister is well settled and cared for, and that you've found our staff friendly, welcoming, and attentive. It's lovely to know that the Christmas activities were enjoyed and added to a positive experience for...
Mum is very well looked after by caring staff. Facilities, food, and activities are all first rate, but most importantly the carers really care. They smile as they welcome us when we visit and communicate well with us about Mum's care. She has good health care supported by the linked GP practice. Such a friendly environment, thank you to all staff.
Thank you for taking the time to share your kind feedback about St Anne's. We're pleased to hear that you feel your mum is well looked after and that you've found the staff to be caring, friendly, and communicative. It's lovely to know you've noticed the warm, comfortable atmosphere and that the...
Mum has been a resident for a few months. The home is a lovely warm and comfortable environment and the staff are always very helpful and friendly and look after her very well. The managers are very good at keeping us informed of how mum is doing. We were so pleased that the home put up decorations and organised some lovely events over Christmas. Mums room is always clean and she enjoys the food. Thankyou very much to all the hardworking staff x
Thank you for sharing your kind feedback about St Anne's. We're pleased to hear your mum is all settled in, that you find the environment warm and comfortable, and that you enjoyed the Christmas decorations and events. We'll let the team know you appreciate their good communication and the...
I know he is safe, well fed, and seems generally happy there,
Thank you to all the staff your worth your weight in gold x
Thank you for your lovely feedback about St Anne's. We're delighted to hear that you feel your stepdad is safe, well cared for, and happy with us, and that you find the atmosphere stimulating and positive. Well be sure to pass along your kind words of appreciation for the staff and their...
I feel my mother is in safe hands. Thanks again to all staff for making a sad time the best it can be.
Thank you for sharing your kind of St Anne's. We're so pleased to hear your mum has felt supported over the past year and that staff have been reassuring, friendly, and attentive during difficult moments. It's wonderful to hear you enjoy the food, the cleanliness of the home, and spending time in...
Mum has been a resident at St Anne's since March 2025. She has settled so well and is really happy there. All the staff are lovely, they know who you are and who you are visiting and know exactly where mum is every time I go. Mum has made lots of friends there and when we visit she can't get rid of us quickly enough so she can get on with her socialising. She is so much better in herself since living there. Putting Mum in care was such a hard decision but seeing how well she is looked after and the care the staff take of her has totally put my mind at rest. It's like a little family.
Thank you for sharing such a heartfelt review of your Mums experience at St Annes. Were delighted to hear that she has settled in so well, feels happy, and enjoys a vibrant social life. Its wonderful to hear our family-like atmosphere has made a positive difference for your Mam and your family.We...
He feels already at home which is extra important for us as family. Ongoing treatment has been instant and we all fee dad will enjoy his time here. Thank you all so much for helping all of us.
Friend has recently moved into St Anne's and they have been really good. The staff are caring and friendly and nothing is a bother to them. We had to find a care home fairly quickly for our friend and they have been very accommodating.
Mum has been a resident at St Annes Care Home for a few weeks now, following a brief stay in hospital after fracturing her hip. She has been very happy throughout her stay and has been well cared for by the friendly staff, who have kept us updated with her daily life and improving mobility.
My dad has been a resident since April 2024. He has been well looked after during that time. The staff treat the residents so well and show real compassion with them. I am always kept up to date if there are any issues with my dad. The care home has a real family feel.
My auntie was rushed into St Annes Care Home on a temporary basis but we liked it so much and she settled straight away so arrangements were made for her to stay permanently. The staff are excellent at what they do and so friendly.
Thank you St Annes, You all should have a pay rise for the amount of work you all do.
Mum settled in quickly and I am impressed with how safe St Annes Care Home feels and how welcome we are made as visitors. Mum clearly likes the food and the coastal location means we can make the most of even short walks outside. She has been there for more than a year now and it is great to see the same staff over and over again, so helpful, friendly and caring and anything we point out gets sorted out.
We sought a respite place for mother that would meet her needs. We were delighted from the outset at the quality of care in all it's diverse dimensions. Staff were always very good humored in dealing with the various demands of our mother. Feedback and information for family was first class and reassuring. We were concerned about medication and health but knew we were leaving mum in very good hands. We would recommend this home to anybody and would not hesitate to return mum to their care in the future.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 January 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 27 July 2026For more information on the specific beds available, please contact the care home directly.
News (0) & Events (0)
There are no news items for St Annes Care Home.
There are no upcoming events for St Annes Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for St Annes Care Home.
Meet the Team (2)

Jo joined Ascot Care in 2025 as Care Home Manager at St Anne's

Hi, My name is Molly Chambers and I am the Deputy Manager here at St Annes.
I've worked at Ascot Care since 2022.
We have a great team here at St Annes. If you have any questions, please do not hesitate to get in touch.
Frequently Asked Questions about St Annes Care Home
What types of Care is St Annes Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does St Annes Care Home have?
There are 40 Single Rooms.
What are the Facilities & Services at St Annes Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is St Annes Care Home to the centre of Whitley Bay?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Annes Care Home to verify any information. View our terms and conditions. St Annes Care Home has an Enhanced Service -more info.