






St Anne’s Residential Care Home is positioned on the seafront in Whitley Bay, offering peaceful seaside living for its residents. This highly regarded facility provides exceptional quality residential care within a homely and vibrant environment, placing a strong emphasis on the happiness and wellbeing of its Residents.
Residents at St Anne’s can enjoy a variety of social, physical, and mentally stimulating activities designed to enhance their quality of life. The home’s...
Care Provided by St Annes Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Care coverage 24 hour 7 days per week, tailored to the needs of the Resident.
- All meals and drinks.
- In-house laundry service.
- Hair dressing
- All activities organised to promote physical and mental wellbeing amongst Residents.
Additionally, Residents can request the following external services for an extra charge:
- Chiropody
- Vision and/or hearing visits
- Dedicated dentist
- Newspaper delivery
Please note that fees published are indicative only. Prices vary based on room sizes, views and en-suite facilities. Final fees to be charged are based on an assessment of the needs and preferences of every Prospective Resident at St Anne’s.
The price(s) shown are provided by the care home. Contact St Annes Care Home for full pricing details and T&Cs.
Contact St Annes Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Ascot Care Ltd
- Private Owned
Person in charge
- Clare Copsey(Registered Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2013
- Number of floors: 3
Room Information
- Single Rooms (40)
Visiting
- Relatives are welcomed at anytime, although they kindly ask that you aim to visit outside of protected meal times. St Anne's is a pet friendly home and welcomes well trained pet visitors with a little advanced notice.
Parking
- Street parking is possible at the front of the Home. Please note that some of the streets to the sides and back of the home are permit-only parking.
St Annes Care Home Reviews (60)
St Annes Care Home has a Review Score of 9.8 (9.783) out of 10, based on 23 reviews in the last 2 years.
Over all time St Annes Care Home has 60 reviews.
Only third visit here, but room is very clean and nicely decorated. Our friend is very scared on the chairlift in the annexe sadly and unhappy. Staff we have met have been helpful and kind.
My mother is happy and settled here. She seems to get along with staff and residents alike, Well fed and well cared for.
This is only the third visit, but have found it very warm, clean and nicely decorated. My friend would love to be at home, but we appreciate that she is much safer and well looked after here.
As a family, we feel deep gratitude for the care and kindness our mother receives at St Annes. It is headed by an excellent management team with dedicated staff. St Annes has exceeded our expectations, and we couldn’t ask for more.
A highly professional team of staff who are dedicated to providing a high standard of care. Always a friendly, welcoming greeting when visiting. Nothing seems to be a bother, and during such difficult times with the pandemic, staff go out of their way to please everyone with a smile. The investment in garden pods for visitors was so thoughtful, and much appreciated to keep everyone Covid safe. The internal decor could do with an update, but this is no reflection on the standard of care provided.
My family and I cannot thank the staff at St Annes enough for the care my grandma has received since staying with them. Her room is clean, tidy and she is well looked after. The staff at St Annes treat residents as if they were their own family; taking part in Christmas activities and sending cards to loved ones; they really go the extra mile. Thank you all for the magnificent care the residents are receiving!
Very happy with the meals provided and the cleanliness of the room.
All the staff at St Anne's are very kind and attentive. I feel comfortable knowing that my mum is in safe hands. I'm always kept up to date regarding Mum's wellbeing and am confident that the staff have Mum's best interests at heart. My dad (who was also a resident at St Anne's) died last year, and I will always be grateful to the staff for the care and compassion they showed to my mum and our family.
From being greeted at the door, doing all Covid safety work and being shown to Mother's room, the staff are brilliant - polite, friendly and informative as to how Mother has been. The staff have a very good relationship with Mother and appear that nothing is too much trouble. This has been a great home to put Mother in.
Outstanding care/staff/carers. Go out of their way to help in any way with the care of my auntie and keep me fully up to date on all her needs. The home is of a very high standard and very clean. This is the best care home in my area.
I cannot recommend St Annes care home enough. The care and attention they provide to my grandparents are above and beyond expectations. Originally, my gran only attended St Annes as respite until we found a long term solution, however, she settled straight away and was so fond of all the staff. My granda is also now a resident; he is really well looked after and always speaks highly of the home and his care. He particularly enjoys the food and the fun activities they provide. It is really comforting for the family to know that they are receiving the best quality care. Well done, St Annes; you are an absolute credit to the care sector.
He loves the food and thinks this is the best hotel he’s ever been in!
I can’t be more pleased with the staff; they do a fab job.
I know that she is safe and well cared for.
The building has character and resembles a hotel, so my mother feels like she’s on a bit of a holiday with a lot of like minded people. The staff are lovely and really care about their clients. My brother and I can now relax a bit as we know all her needs are being met. Would definitely recommend it.
The best all-inclusive hotel in the area.
My relative moved into St Annes at the end of June 2021, and the staff have helped him to settle into his new routine and environment away from his own home. He speaks highly about the care and attention he receives from all the staff. His room is bright, always well heated, and sea facing. He enjoys his meals and is comfortable at the home. However, there are only limited activities, but this may be Covid related.
St Annes was excellent for the care of my aunty. They have a fantastic staff team. My aunty felt very much at home in the few months she was there. Her end of life care was very good for my aunty and her family.
She has a nice homely room with a seat in the window looking at the sea, staff attend to all her problems, and whims, "playing along" with her at times while keeping her cleaned and tidily dressed.
Diet must be well balanced as she now looks healthier than when she went in. GP support is called in when necessary and St Anne's keep us informed. Excellent value for money, very pleased with the "family style" that staff and management look after her and greet us. Taken a great weight off our shoulders!
Thank you for your lovely review. I will make sure that your kind words are passed on to the staff team at St Annes.
My dad moved into St Annes around 18-months ago at the start of the Covid outbreak. The staff have been excellent throughout, treating him as an individual and with dignity whilst ensuring that he is stimulated and that he feels at home. They have built his trust to enable them to support him as his dementia worsens and he needs more help to do everyday tasks. I would recommend St Annes to anyone looking for a comfortable and supportive environment for their loved one.
Thank you for taking the time to write such a lovely review. I will ensure your kind words are passed on to the staff at St Annes.
In view of Covid, I have had limited access to the home. However, I have that while dealing with staff on the telephone, I have always found them to be helpful, and any concerns raised are always attended to. The staff are very helpful and always friendly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 January 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 27 July 2026For more information on the specific beds available, please contact the care home directly.
News (0) & Events (0)
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There are no upcoming events for St Annes Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for St Annes Care Home.
Meet the Team (2)

Jo joined Ascot Care in 2025 as Care Home Manager at St Anne's

Hi, My name is Molly Chambers and I am the Deputy Manager here at St Annes.
I've worked at Ascot Care since 2022.
We have a great team here at St Annes. If you have any questions, please do not hesitate to get in touch.
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