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St Annes Care Home

1- 4 Rockcliffe, Whitley Bay, Tyne & Wear NE26 2BG
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St Annes Care Home, Whitley Bay
St Annes Care Home, Whitley Bay
St Annes Care Home, Whitley Bay

St Anne’s Residential Care Home is positioned on the seafront in Whitley Bay, offering peaceful seaside living for its residents. This highly regarded facility provides exceptional quality residential care within a homely and vibrant environment, placing a strong emphasis on the happiness and wellbeing of its Residents.

Residents at St Anne’s can enjoy a variety of social, physical, and mentally stimulating activities designed to enhance their quality of life. The home’s...  

Care Provided by St Annes Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,000 - £1,300£1,000 - £1,200
Residential Dementia Care£1,000 - £1,300£1,000 - £1,200
St Anne’s fees include:
- Care coverage 24 hour 7 days per week, tailored to the needs of the Resident.
- All meals and drinks.
- In-house laundry service.
- Hair dressing
- All activities organised to promote physical and mental wellbeing amongst Residents.
Additionally, Residents can request the following external services for an extra charge:
- Chiropody
- Vision and/or hearing visits
- Dedicated dentist
- Newspaper delivery

Please note that fees published are indicative only. Prices vary based on room sizes, views and en-suite facilities. Final fees to be charged are based on an assessment of the needs and preferences of every Prospective Resident at St Anne’s.

Contact St Annes Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Clare Copsey(Registered Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013
  • Number of floors: 3

Room Information

  • Single Rooms (40)

Visiting

  • Relatives are welcomed at anytime, although they kindly ask that you aim to visit outside of protected meal times. St Anne's is a pet friendly home and welcomes well trained pet visitors with a little advanced notice.

Parking

  • Street parking is possible at the front of the Home. Please note that some of the streets to the sides and back of the home are permit-only parking.

St Annes Care Home Reviews (60)

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9.8

St Annes Care Home has a Review Score of 9.8 (9.783) out of 10, based on 23 reviews in the last 2 years. Over all time St Annes Care Home has 60 reviews.

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Review from C M (Brother of Resident) published on 9 January 2025 Submitted via Website
Overall Experience
My sister moved into St Annes in March 2023. This was arranged over a weekend and has proven to be a good decision. Located on the lovely frontage of Whitley Bay my sisters room looks onto the promenade. Easy access to fresh air and connection with the community.
A warm welcome and lots of smiles are offered by staff at all times which generates a caring and sensitive and friendly approach to the elderly through all levels of the organization.
Cleanliness of the fabric is clean and tidy and to a reasonable standard with improvements managed on a rolling programme. Individual residents rooms are cleaned regularly and although of modest standards access to shower/bath facilities are available. Lift provision could be improved. Lounges offer choices to residents for social activities or to simply relax and chat.

A variety of activities is on offer to all able residents and the Christmas celebrations is well attended. Live entertainment is part of the fun. My sister is content.

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Review from Trevor M (Son of Resident) published on 20 November 2024 Submitted via Postal Card
Overall Experience

We were so worried about Mother settling into a care home environment after a previous stint in another setting which I could not recommend. Staff are so helpful, friendly and accommodating and visiting is never a problem. The home is kept clean and fresh.

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Review from R P (Goddaughter of Resident) published on 19 August 2024 Submitted via Website
Overall Experience

My godmother was moved to St Anne's directly from the hospital. A care home was not her first choice and she had been determined to stay at home for as long as possible. However, she has been a resident for about 2 months now and she is the happiest I have seen her in years. She obviously loves the staff who are really friendly and kind and she now has people to socialise with and is well cared for. It has been a very happy and successful move.

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Review from J D (Son of Resident) published on 12 July 2023 Submitted via Website
Overall Experience
I was dreading what Mum’s reaction would be when she was taken to a care home as she had always been very resistant to the idea. I needn’t have worried; however, the deputy manager put her at ease immediately.
The room Mum was allocated is on the top floor and has great views of the sea, which is directly across the road. She loves watching the waves and finds it quite therapeutic.
St Anne’s provides safe, secure accommodation in a pleasant environment and is run by wonderful, friendly staff who genuinely care about their residents.

Whenever we visit, Mum always appears happy and content, and the lovely relationship she has with the carers is evident.

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Review from Kerry J (Daughter-in-law of Resident) published on 12 July 2023 Submitted via Website
Overall Experience
We moved my mother-in-law into St Annes a couple of days ago and cannot praise the place enough.
We haven't had the best experience with care homes so far, so to find somewhere so lovely has been a huge relief. One member of staff welcomed my mother-in-law so kindly and thoughtfully and was so reassuring. Every one of the many staff we saw gave a brilliant impression; they were kind and so nice. There are lots of activities and plenty to keep residents busy, as well as a plentiful supply of tea and biscuits!

The room itself is small but has everything needed and was spotlessly clean. The lovely staff member who appeared to help unpack and help label clothes was wonderful and made the process so easy. Communication has been great, and you really feel like the staff care. We are so pleased we found somewhere so perfect for my mother-in-law.

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Review from Paul T (Son of Resident) published on 26 June 2023 Submitted via Website
Overall Experience

My mother has struggled in respite care previously, but she loved St Annes, saying she wants to spend any future respite there. The staff were great, and she enjoyed the food, something she can be picky about. Overall, she had a good time.

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Review from J H (Daughter of Resident) published on 21 June 2023 Submitted via Postal Card
Overall Experience

We have been delighted by the care the staff are giving my mother. She went into St Annes as an emergency, just before Christmas, initially as a temporary resident. The staff are incredibly caring and understanding and act immediately if they see any problem. We love the pids in the front garden, which allow great views whilst keeping away the bracing wind!

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Review from Craig E (Son of Resident) published on 15 June 2023 Submitted via Postal Card
Overall Experience
Excellent care in a friendly and happy environment.

As a regular visitor to see my mum in the home for several years, my trust and gratitude to the carers have only increased.

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Review from Paul J (Son of Resident) published on 9 May 2023 Submitted via Postal Card
Overall Experience

Outstanding care and attention paid. Great empathy and understanding and I'm constantly kept up to date on my mother's condition, her situation and advised of any falls she's had. In terms of medical care the care home has a structured and reliable method. Whether it's calling on other healthcare professionals such as nurses, doctors or calling in paramedics when needed. I feel confident in my mother's safety and care which is all you can ask of a care home. Well done St Annes .

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Review from Amanda S (Daughter of Resident) published on 12 April 2023 Submitted via Website
Overall Experience
From start to finish, the staff were absolutely amazing. Even though they were undergoing lots of decorating, the residents were put first every time. Dad settled straight away, and as it was for two weeks of respite, his needs at this time were all met.
Food was fab too, and all resident's individual requirements were carried out. All members of staff were approachable and happy to help at any time.

Now that we're home, Dad has to let you know the food and care were excellent. Thank you.

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Review from Kara P (Great-Nephew of Resident) published on 18 April 2022 Submitted via Postal Card
Overall Experience
Friendly staff.
Always willing to help.
Good security.
Efficient.

Hands-on manager/assistant manager.

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Review from Michele S (Friend of Resident) published on 11 April 2022 Submitted via Postal Card
Overall Experience

I visited my friend here and was so pleased to see that he is very happy and settled. He is safe and well looked after and he is very happy.

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Review from Hilary C (Daughter of Resident) published on 11 April 2022 Submitted via Postal Card
Overall Experience

Brilliant in all respects.

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Review from M Y (Son of Resident) published on 1 April 2022 Submitted via Postal Card
Overall Experience

My dad has been a resident at St Annes since August 2021. He states that he is well looked after and feels very much at home. He states that the care provided is excellent, and he enjoys all the meals provided.

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Review from Brenda W (Sister of Resident) published on 1 April 2022 Submitted via Postal Card
Overall Experience

The care from all the staff at St Annes is second to none. They are so kind, considerate and patient. The rooms, although needing updating, are always kept clean and tidy, and lastly, but not least, the food is superb. What more is to be said!

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Review from Josephine K (Sister of Resident) published on 1 April 2022 Submitted via Postal Card
Overall Experience

We are very happy that she has settled in St Annes. She is well cared for by all the staff. Also, she is always well dressed and loves being here. We always ask her what she's had for lunch etc, and say everything is delicious.

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Review from Joan M (Wife of Resident) published on 18 March 2022 Submitted via Postal Card
Overall Experience

Choosing a caring home was very difficult, but I am very pleased that we chose St Annes. The staff are lovely, and my husband has settled in well. He is treated with dignity and given the support he needs.

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Review from Andrea H (Niece of Resident) published on 18 March 2022 Submitted via Postal Card
Overall Experience

Due to Covid, it's hard to comment. The staff and management are all very good. The room is without a window, which is disappointing. Communication could be better.

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Review from Peter C (Brother of Resident) published on 18 March 2022 Submitted via Postal Card
Overall Experience

Comfortable and easy, relaxed.

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Review from A P (Friend of Resident) published on 18 March 2022 Submitted via Postal Card
Overall Experience

My friend has just received from Covid due to the care and attention received at St Annes.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 January 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 27 July 2026

For more information on the specific beds available, please contact the care home directly.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for St Annes Care Home.

Meet the Team (2)

Jo Copsey
Jo CopseyJob Title:Care Home ManagerJoined: 2025

Jo joined Ascot Care in 2025 as Care Home Manager at St Anne's

Molly Chambers
Molly ChambersJob Title:Deputy ManagerJoined: 2022

Hi, My name is Molly Chambers and I am the Deputy Manager here at St Annes.

I've worked at Ascot Care since 2022.

We have a great team here at St Annes. If you have any questions, please do not hesitate to get in touch.

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