






St Anne’s Residential Care Home is positioned on the seafront in Whitley Bay, offering peaceful seaside living for its residents. This highly regarded facility provides exceptional quality residential care within a homely and vibrant environment, placing a strong emphasis on the happiness and wellbeing of its Residents.
Residents at St Anne’s can enjoy a variety of social, physical, and mentally stimulating activities designed to enhance their quality of life. The home’s...
Care Provided by St Annes Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Care coverage 24 hour 7 days per week, tailored to the needs of the Resident.
- All meals and drinks.
- In-house laundry service.
- Hair dressing
- All activities organised to promote physical and mental wellbeing amongst Residents.
Additionally, Residents can request the following external services for an extra charge:
- Chiropody
- Vision and/or hearing visits
- Dedicated dentist
- Newspaper delivery
Please note that fees published are indicative only. Prices vary based on room sizes, views and en-suite facilities. Final fees to be charged are based on an assessment of the needs and preferences of every Prospective Resident at St Anne’s.
The price(s) shown are provided by the care home. Contact St Annes Care Home for full pricing details and T&Cs.
Contact St Annes Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Ascot Care Ltd
- Private Owned
Person in charge
- Clare Copsey(Registered Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2013
- Number of floors: 3
Room Information
- Single Rooms (40)
Visiting
- Relatives are welcomed at anytime, although they kindly ask that you aim to visit outside of protected meal times. St Anne's is a pet friendly home and welcomes well trained pet visitors with a little advanced notice.
Parking
- Street parking is possible at the front of the Home. Please note that some of the streets to the sides and back of the home are permit-only parking.
St Annes Care Home Reviews (60)
St Annes Care Home has a Review Score of 9.8 (9.783) out of 10, based on 23 reviews in the last 2 years.
Over all time St Annes Care Home has 60 reviews.
A warm welcome and lots of smiles are offered by staff at all times which generates a caring and sensitive and friendly approach to the elderly through all levels of the organization.
Cleanliness of the fabric is clean and tidy and to a reasonable standard with improvements managed on a rolling programme. Individual residents rooms are cleaned regularly and although of modest standards access to shower/bath facilities are available. Lift provision could be improved. Lounges offer choices to residents for social activities or to simply relax and chat.
A variety of activities is on offer to all able residents and the Christmas celebrations is well attended. Live entertainment is part of the fun. My sister is content.
We were so worried about Mother settling into a care home environment after a previous stint in another setting which I could not recommend. Staff are so helpful, friendly and accommodating and visiting is never a problem. The home is kept clean and fresh.
My godmother was moved to St Anne's directly from the hospital. A care home was not her first choice and she had been determined to stay at home for as long as possible. However, she has been a resident for about 2 months now and she is the happiest I have seen her in years. She obviously loves the staff who are really friendly and kind and she now has people to socialise with and is well cared for. It has been a very happy and successful move.
The room Mum was allocated is on the top floor and has great views of the sea, which is directly across the road. She loves watching the waves and finds it quite therapeutic.
St Anne’s provides safe, secure accommodation in a pleasant environment and is run by wonderful, friendly staff who genuinely care about their residents.
Whenever we visit, Mum always appears happy and content, and the lovely relationship she has with the carers is evident.
We haven't had the best experience with care homes so far, so to find somewhere so lovely has been a huge relief. One member of staff welcomed my mother-in-law so kindly and thoughtfully and was so reassuring. Every one of the many staff we saw gave a brilliant impression; they were kind and so nice. There are lots of activities and plenty to keep residents busy, as well as a plentiful supply of tea and biscuits!
The room itself is small but has everything needed and was spotlessly clean. The lovely staff member who appeared to help unpack and help label clothes was wonderful and made the process so easy. Communication has been great, and you really feel like the staff care. We are so pleased we found somewhere so perfect for my mother-in-law.
My mother has struggled in respite care previously, but she loved St Annes, saying she wants to spend any future respite there. The staff were great, and she enjoyed the food, something she can be picky about. Overall, she had a good time.
We have been delighted by the care the staff are giving my mother. She went into St Annes as an emergency, just before Christmas, initially as a temporary resident. The staff are incredibly caring and understanding and act immediately if they see any problem. We love the pids in the front garden, which allow great views whilst keeping away the bracing wind!
As a regular visitor to see my mum in the home for several years, my trust and gratitude to the carers have only increased.
Outstanding care and attention paid. Great empathy and understanding and I'm constantly kept up to date on my mother's condition, her situation and advised of any falls she's had. In terms of medical care the care home has a structured and reliable method. Whether it's calling on other healthcare professionals such as nurses, doctors or calling in paramedics when needed. I feel confident in my mother's safety and care which is all you can ask of a care home. Well done St Annes .
Food was fab too, and all resident's individual requirements were carried out. All members of staff were approachable and happy to help at any time.
Now that we're home, Dad has to let you know the food and care were excellent. Thank you.
Always willing to help.
Good security.
Efficient.
Hands-on manager/assistant manager.
I visited my friend here and was so pleased to see that he is very happy and settled. He is safe and well looked after and he is very happy.
Brilliant in all respects.
My dad has been a resident at St Annes since August 2021. He states that he is well looked after and feels very much at home. He states that the care provided is excellent, and he enjoys all the meals provided.
The care from all the staff at St Annes is second to none. They are so kind, considerate and patient. The rooms, although needing updating, are always kept clean and tidy, and lastly, but not least, the food is superb. What more is to be said!
We are very happy that she has settled in St Annes. She is well cared for by all the staff. Also, she is always well dressed and loves being here. We always ask her what she's had for lunch etc, and say everything is delicious.
Choosing a caring home was very difficult, but I am very pleased that we chose St Annes. The staff are lovely, and my husband has settled in well. He is treated with dignity and given the support he needs.
Due to Covid, it's hard to comment. The staff and management are all very good. The room is without a window, which is disappointing. Communication could be better.
Comfortable and easy, relaxed.
My friend has just received from Covid due to the care and attention received at St Annes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 January 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 27 July 2026For more information on the specific beds available, please contact the care home directly.
News (0) & Events (0)
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There are no upcoming events for St Annes Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for St Annes Care Home.
Meet the Team (2)

Jo joined Ascot Care in 2025 as Care Home Manager at St Anne's

Hi, My name is Molly Chambers and I am the Deputy Manager here at St Annes.
I've worked at Ascot Care since 2022.
We have a great team here at St Annes. If you have any questions, please do not hesitate to get in touch.
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