Kendal House

It is a big decision for any family to choose a care home they feel will be suitable. As soon as we walked into Kendal House we knew this was it. Dad is very happy and contented! What more could we ask for?

Kendal House is an exceptionally well run care home. It actually feels like a 'home' rather than an institution. The quality of both the management and the staff is professional but also very warm and human. I feel very grateful that my aunt was able to live there in the last two years of her life.

I hope there will be more places like Kendal House - small, intimate and caring - a true home from home.

Kendal House is amazing. This was my dad's first experience and I could not have wished for anything better. Kendal House home is intimate and every member of staff was so helpful. This house feels like a home and the care my dad was given was so good. Everyone works as a team and the manager has been amazing too, from the first time of meeting. This home gets 11/10 from me. Simply the best.

Staff are friendly and helpful to myself when I take my friend (a resident) out to go dancing and for a meal. My friend is well cared for. There is a good, friendly atmosphere in Kendal House. The residents are kept clean and happy, well fed and have regular entertainment and talks (mental stimulation). The staff show sincere and consistent care and concern for residents. There are no unpleasant smells either!!!

I cannot rate the care that my father receives at Kendal House highly enough. The staff are all so attentive to his needs and every single member of staff always has a smile for us when we visit. It is obvious from the moment that you walk through the door that the level of care is extremely high. It has a friendly homely feel and the decor and cleanliness is really good. After looking at a number of residential care homes, we were relieved when they had a place for him. It is the attention to detail that impresses us, such as the fact that all the residents all look so clean and tidy, and dressed in matching colours and care. This tells me that the Kendal House team really do care about their residents. The standard of meals served and choice of menus are very impressive as well. In fact, since becoming a resident, my father looks so healthy and is extremely happy and cannot wait to return after our trips out. As I do not live nearby this is a great relief to me.

What a lovely Mother's Day treat on Saturday - a pampering facial and nails followed by high tea for the residents and guests - the staff went over and above.

TRUST YOUR FIRST IMPRESSIONS AND INSTINCTS.

A wonderful care home that truly does offer a excellent standard of care to those that reside there. My relative settled in really well and has become a happier active member of the home. She has always been treated with such care and consideration by all who care for her there.

I’ve had experience of other care homes over the years and I can honestly say this is the best, no matter what day or time you visit. The atmosphere, condition, staff and cleanliness is always first class. The care given to my mum is as good as I would give myself. Maybe even better as apart from her physical needs that are well taken care of her life is full there are activities, days out and entertainment at the same time if she doesn’t want to do anything she doesn’t have to, most importantly my mum is happy. I consider myself lucky that my mum lives in such an excellent care home that not only cares for my mum, but the wider family too.

My mum has been a resident in Kendal House for two and a half years. The staff are always very welcoming and friendly and there is always something going on - entertainment, activities, trips out. Everyone from the owners and the manager to the care and domestic staff are very caring.

There is an excellent range of activities for residents both in the local community and within the home.

From the moment we met the staff in Kendal house, we just knew it was the right place for our mum. On a spur of the moment visit, the home was clean, bright and the staff were friendly and attentive to the residents.

Each time we visit, there is a different activity going on to keep the residents entertained, we particularly like that no one is ever sitting alone they are always together in the lounge chatting, watching TV or taking part in an activity.

Since moving mum there, we feel comfortable in our decision to place her in their care.

I highly recommend Kendal House.

I was really worried about putting my mum into care but Kendal House has been brilliant. The staff are so friendly to us and very caring and helpful to my mum. She has settled in so quickly and enjoys the whole experience.

My dad has been in Kendal House for two years and is extremely well looked after. He is always clean, tidy and well dressed. He is happy, relaxed and believes he is in his own house. The staff are all very friendly and helpful. My dads dementia makes him difficult to handle at times but the staff deal with this very well and offer him lots of support. They are also very considerate and supportive to myself and my family.

My mother has been in Kendal House for 3 months now. We quickly had to find a new care home as her previous one closed down and Kendal House had 2 vacancies only, so we had to act quickly. Since my mother has moved in, she seems much happier. She likes the staff, who treat all the residents with compassion and sense of humour. The home itself is very clean and being like a large house it is very friendly. The staff are very welcoming and encouraging. Relatives can visit and help out at any time. The residents enjoy the organised entertainment and trips out. My mother is enjoying all her food, freshly cooked on site and has put weight on since her arrival. All in all, a lovely home.

The manager has been in charge since the opening, she has a lovely rapport with the residents and staff, whom are mature and love the job they are doing. The meals are all fresh and prepared on site, in the open-plan kitchen, by the chef, who again is a people person.

To see if my mother was of the same opinion, she was invited for her lunch and tea free of charge. Fortunately she loved the atmosphere, food etc. and decided to go to Kendal House, she has now returned home and would return without any problems, which makes it easier for me knowing that she is happy in a safe environment. Well done and a big thank you.

The care home, because of its size provides a homely atmosphere for the residents. I was always impressed by the cleanliness of the communal rooms, toilets and my mother's bedroom. An excellent activities coordinator ensures that the residents are mentally and physically stimulated. The food is excellent. Overall a superb care home, Manager and staff.

Kendal House has been a huge part of our lives and I would like to say a very big thank you to all the wonderful staff.