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The team at Kendal House is committed to delivering bespoke, person-centred care to every resident. With only 21 bedrooms, the home enables its devoted staff to provide care...
Kendal House is a small independent care home in the centre of Whitley Bay. The home provides outstanding care to residents in a safe, homely environment. Person-centred care is offered for older adults, and the home has a long-established reputation in the area.
The team at Kendal House is committed to delivering bespoke, person-centred care to every resident. With only 21 bedrooms, the home enables its devoted staff to provide care on a highly personal level to each resident.
The home provides residential care for adults aged 65 and over with a range of physical and mental health needs. Respite, emergency, and permanent care are available. Each resident has a personalised care plan that focuses not only on medical and personal care needs, but also on the small details that make a difference.
Preferences such as likes and dislikes, religious observances, enjoying a lie-in at the weekend, or watching a favourite television programme are all taken into account. The team makes every effort to make each resident’s stay at Kendal House as comfortable and homely as possible.
The team understands the importance of social interaction for residents and works to promote a healthy social life within the home. They organise daily entertainment and a variety of activities. Residents are encouraged to remain physically and mentally active.
Care Provided by Kendal House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Kendal House to confirm what's included and get a personalised quote:
Please discuss fees with manager
The price(s) shown are provided by the care home. Contact Kendal House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Lenore Care Ltd
- Private Owned
Person in charge
- Joanne Barker (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (21)
Kendal House Reviews (42)
Kendal House has a Review Score of 8.3 (8.281) out of 10, based on 2 reviews in the last 2 years.
Over all time Kendal House has 42 reviews.
My mom was a resident of Kendal House for about four years until she recently passed away. The care and compassion that mom received from all the staff was exemplary. My Mom was the only remaining family member living in England as we had all emigrated to Canada some 42 years ago. The staff at...
The staff went above and beyond any of my expectations, with staff members buying small gifts or even brining in a small Xmas tree into her room over the holidays. I was also very grateful that Kendal House were agreeable in my Mom receiving Palliative Care in their facility as it would have been very stressful for my Mom to be placed in a hospital near the end of her life. Words cannot express how grateful for their kind and compassionate care.
They truly were a blessing.
My mother has been in residence in Kendal House for three years now. I have regular contact with all members of staff and have always found them warm, friendly and approachable. The care they have given to mum has been second to none, the staff do not just take this as their job they really do...
My mother has been in residence in Kendal House for three years now. I have regular contact with all members of staff and have always found them warm, friendly and approachable. The care they have given to mum has been second to none, the staff do not just take this as their job they really do genuinely care for all of the residents. The home is immaculately clean and free of any unpleasant odours that I have experienced in other care homes. My mum has always praised the meals provided for her and tells me that she feels warm and comfortable at all times. My mum suffers with dementia but still has recall to a certain extent. Mum's husband and my father recently passed away which was obviously devastating news for mum, however the way in which all members of the staff handled the situation was excellent. I would have no hesitation in recommending Kendal House to anyone looking for a care home for a loved one, in fact when I get to that point in my life it is where I would want to be.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 02 October 2026Cosy First-Floor Room at Kendal House This cosy single room is situated on the first floor of Kendal House, conveniently located close to the lift and with a window overlooking Park Avenue. The room is furnished with a single divan bed, easy chair, wardrobe and chest of drawers, and also benefits from its own washbasin. Being one of our more compact rooms, it would particularly suit a more independently mobile resident who prefers to spend their day enjoying the communal areas of the home, socialising with other residents and joining in with activities, while having a comfortable private space of their own for sleeping, resting and relaxing. Its location close to the lift makes it easy to move between the bedroom and the shared lounges, dining and social areas of Kendal House. Residents are, of course, encouraged to personalise their room with photographs, ornaments and other familiar belongings to make the space feel like their own.
News (0) & Events (0)
There are no news items for Kendal House.
There are no upcoming events for Kendal House.
Awards / Recognitions (4)
- 28 Feb 2020Recipient: Kendal House
- 28 Feb 2019Recipient: Kendal House
- 01 Feb 2018Recipient: Kendal House
Accreditations
There are no accreditations posted yet for Kendal House.
Meet the Team (1)

Joanne Barker is the Registered Manager at Kendal House Care Home. She has worked within the care sector for over 10 years, joining Lenore Care in...
Joanne Barker is the Registered Manager at Kendal House Care Home. She has worked within the care sector for over 10 years, joining Lenore Care in 2023 as manager for Kendal House. Joanne has a wide range of experience in caring for the elderly, covering dementia and end-of-life care.
Her career in care began in 2015 as a Care Assistant, working her way up through Senior Care Assistant and Team Leader roles before moving into management as a Deputy Manager and then Registered Manager. Before joining Kendal House, she managed a home care service across Newcastle, which gave her valuable insight into how much people value staying independent and surrounded by familiar things for as long as possible — something she brings into how the team supports residents at Kendal House every day.
Joanne also has many years of customer service experience, which helps her meet and talk with residents, families and visitors with confidence, and ensure everyone who comes through the door feels welcome and heard.
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