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Collingwood Court

Front Street, Chirton, North Shields, Tyne & Wear NE29 0LF
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Absolutely amazing care home. Excellent activity's for residentsC B(Daughter of Resident/Service User)
Collingwood Court, North Shields
Collingwood Court, North Shields
Collingwood Court, North Shields

Collingwood Court is a welcoming care home providing personalised residential and respite care for older people, including those who are living with dementia. The team works hard to ensure that Collingwood Court feels like a comfortable home-from-home where residents can relax and enjoy doing the things they love.

Residents’ bedrooms are spacious and comfortable, with en-suite facilities and stylish furniture. Some of the rooms on the ground floor even open onto...  

Care Provided by Collingwood Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,395From £1,569
Residential Dementia CareFrom £1,490From £1,675
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Collingwood Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Chloe Jelley(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (63)

Parking

  • On-site

Collingwood Court Reviews (91)

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9.9

Collingwood Court has a Review Score of 9.9 (9.932) out of 10, based on 62 reviews in the last 2 years. Over all time Collingwood Court has 91 reviews.

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Showing 91 reviews matching selected criteria
Review from P T (Daughter of Resident) published on 11 August 2020 Submitted via Postal Card
Overall Experience
Thank you so much for what you are doing at this difficult time. Never in a million years did I think my mam would walk willingly into a care home, but she did. And did it twice!

On behalf of all her family "thank you".

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Review from S W (Son of Resident) published on 11 August 2020 Submitted via Postal Card
Overall Experience

We would like to say a huge thank you for keeping our mam so safe and well during lockdown! You have all done amazing keeping Collingwood Court safe and covid free.

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Review from Therese W (Daughter of Resident) published on 21 April 2020 Submitted via Website
Overall Experience

I cannot thank Collingwood Court enough for the care and love that was shown to my father while he was there. If his needs had not changed so much; he would still be there. Thank you so much for all that you did for him.

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Review from J C (Daughter of Resident) published on 30 July 2019 Submitted via Postal Card
Overall Experience
Since my mother has been in Collingwood Court she is a happier person. The staff are all very friendly and professional in their jobs, even just calling into her room to have a chat and say hello makes all the difference. The home and her room are always clean and tidy, she loves the food especially the Sunday dinners.

A big thank you to you all.

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Review from G S (Husband of Resident) published on 31 May 2019 Submitted via Postal Card
Overall Experience

I would like to say my most grateful thank you to you and your staff for the love and care you have given to my wife. Even though her health deteriorated and required nursing care, the love and care she received whilst waiting to transfer to another home have been excellent. Thank you so much for the past 8 years.

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Review from Christine C (Daughter of Resident) published on 5 April 2019 Submitted via Postal Card
Overall Experience

After considering several homes for our dad we chose Collingwood Court not only for its location to dads former home but mainly due to the general welcoming, friendly, homely first impressions we received. It has continued to provide that homely caring environment that a resident with dementia must have. It is not perfect but its best attributes are the amazingly patient caring understanding staff to dad and to us his family. We have immense gratitude to the manager and her staff.

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Review from Elizabeth M (Sister of Resident) published on 26 March 2019 Submitted via Postal Card
Overall Experience

My sister lives in Collingwood Court and I visit 3 times a week. The staff not only look after her but they also look after me. They are lovely people.

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Review from Leslie H (Son of Resident) published on 18 May 2017 Submitted via Postal Card
Overall Experience
I would like to thank all of Collingwood Court care home staff for all the care and kindness you gave to my mam during her stay.
We will always remember her 105th birthday party you gave her with other residents and her family and friends.

Thank you again, Collingwood Court.

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Review from Nancy S (Resident / Service User) published on 29 March 2017 Submitted via Postal Card
Overall Experience

We had a lovely time at the singing for our Vera Lynn's 100th birthday.

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Review from Dawn F (Daughter of Resident) published on 17 August 2016 Submitted via Postal Card
Overall Experience

This care home has been a great place for my dad to live in at the age of 88 with dementia. Very friendly carers, a gentle style with a good sense of humour in difficult circumstances when residents are confused and upset. The only improvement could be the smell of urine throughout the home especially in the warm weather. The residents are cleaned as soon as they are recognised as having soiled themselves but the home has on overpowering stench which isn't reflective of the caring given but the smell should be addressed e.g automatic air freshers in all rooms, airing rooms when possible.

Reply from Samantha Debenham, Marketing Support Administrator at Collingwood Court

We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would also like to thank you for the constructive feedback. We continually strive to prevent malodour in the home by ensuring the carpets are cleaned and rooms are aired...  

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Review from Clare L (Daughter of Resident) published on 26 January 2016 Submitted via Website
Overall Experience

Since moving into Collingwood Court, mam has really thrived. She has physically improved and is so much more sociable. This is all because of the fantastic care, support and encouragement she gets. All the staff know their residents so well and there is a real family feel to the place. The facilities are superb and the food excellent. I particularly love to see the wide variety of activities mam gets to do and am amazed at how much fun both residents and staff have. It is a pleasure to see her enjoying life and I can't thank the wonderful staff enough for such enthusiastic warm and very personal care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 April 2026
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Collingwood Court.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Collingwood Court.

Meet the Team (1)

Chloe Jelley
Chloe JelleyJob Title:Home Manager

I chose to work for Care UK because of its strong reputation for delivering high-quality, person-centred care and its commitment to continually improving standards across its homes.

To do my role well, I believe it’s vital to balance compassion with strong leadership and resilience. Organisation, adaptability, communication and emotional intelligence are all key to managing a busy home and supporting residents and colleagues.

I hold NVQ Levels 2 and 3, my FDM, and I’m currently completing my Level 5 and FHM qualifications. I’ve worked my way up from an agency carer to Home Manager in just five years which is something I’m incredibly proud of. Before taking on my current role, I worked as a Deputy Manager.

One of my favourite parts of the day is chatting with residents and hearing their wonderful life stories. There’s so much we can learn from the older generation. I feel proud every day to see the positive difference our care makes and to watch my team grow in confidence and skill.

Outside of work, I love spending time with my family and friends.

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