Collingwood Court

Front Street, Chirton, North Shields NE29 0LF
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9.9 89 Reviews
  • Collingwood Court, North Shields
Collingwood Court is a welcoming care home providing personalised residential and respite care for older people, including those who are living with dementia. The team works hard to ensure that Collingwood Court feels like a comfortable home-from-home where residents can relax and enjoy doing the things they love.

Residents’ bedrooms are spacious and comfortable, with en-suite facilities and stylish furniture. Some of the rooms on the ground floor even open onto the lovely established gardens.

The Lifestyle team organises a wide range of activities, outings and entertainment, and your loved one is welcome to do light tasks around the home if it helps them to feel a sense of purpose and independence.
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Care Provided by Collingwood Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1395
  • Self-Funded Residential Dementia Care: from £1490
  • RESPITE Self-Funded Residential Care: from £1445
  • RESPITE Self-Funded Residential Dementia Care: from £1540

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Collingwood Court for full pricing details and T&Cs.

Contact Collingwood Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Collingwood Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Chloe Jelley (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (63)
  • Single Rooms with Ensuite Wet Room (63)

Parking

  • On-site

Collingwood Court Reviews (89)

9.9

Collingwood Court has a Review Score of 9.9 (9.931) out of 10, based on 61 reviews in the last 2 years.
Over all time Collingwood Court has 89 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Collingwood Court
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Total of 89, showing 1-20
Review from I D (Son-in-law of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother in law 7 weeks She is really happy she is looked after by amazing carers She had only been here a day or two and she was taken out Grand hotel she has access to hairdressers she gets her nails done each week . She attents all activities She enjoys all the music and exercise
She had a permanent
smile on her face
We are pleased we picked Collingwood for her.
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Review from H D (Daughter of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the home, mam is fairly new and has settled well. Lots of activities to keep her busy as she's very sociable, enjoys being with other residents. The staff are lovely with the her and nothing is too much bother. They took mam to the grand hotel for coffee when she'd only been there a
couple of days. Im pleased mam is at Collingwood Court as she's happy.
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Review from Lyn M (Daughter of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and love shown to my father from the staff at Collingwood court is outstanding. They go above & beyond to keep him happy & we are so grateful to everyone. In particular the activities and sing-a-longs are fantastic. Thank you so much x
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Review from M D (Son of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Collingwood Court and the staff are absolutely fantastic. I cannot praise them highly enough.My mother's spirit and outlook on life is so much improved since becoming a resident. The general care, medical care and activities are all expertly handled. Thanks for everything.
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Review from Ellie A (Relative of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing staff so friendly and supportive,
care home is immaculate,
Food is amazing
Highly recommend to family and friends and
My nana is well cared and looked after in the home , staff go above and beyond to meet all my nana needs .
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Review from Gordon O (Son-in-law of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The residential home in which my Wife completed a thorough review of all homes for her father, Collingwood stood out being clean and fresh with nice room,s and excellent food. Activities on a daily basis perfect for my Father in Law. The staff are outstanding taking great care to ensure all residents
needs are met in a friendly and caring way.
All staff are excellent but special mention to Josh, Rhianan, Emma, Jenn , Goodswill, Joanne and not forgetting Lynne on reception.
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Review from T S (Brother of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother John is a resident at Collingwood Court he came from a respite unit
While John was in respite we visited a lot of homes To make sure we got the best
We are extremely happy we chose Collingwood
John gets access to activities. John also sees the barber
John enjoys the meals and drinks
We are happy as a family we picked Collingwood court
The home is so clean you can eat your food from the floor
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Review from W J (Husband of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My beautiful wife has been living her since November'.I couldn't have found a better nicer care home the cleanness is of the highest standard. The care my wife gets is above and beyond all the staff are lovely. They go out there way to help Nothing is a bother All the family have commented on how nice
this home is
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Review from Karen W (Daughter of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with my mother's care staff are very helpful and my mother is very well looked after. She is happy and content. Would recommend this care home. Excellent so pleased we picked Collingwood Court
Reply from Alex Shaw, Reviews Team at Collingwood CourtHi Karen, thank you very much for taking the time to leave us feedback about your experience.
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from John J (Son of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has lived in Collingwood Court nearly 2 year
As a family we couldn't have picked a nicer more well run than Collingwood for him
He is happy he does everything they offer He even got to go on a boat for his wish he absolutely loved it
All the staff go above and beyond
Reply from Alex Shaw, Reviews Team at Collingwood CourtHi John, thank you for taking the time to leave us feedback about your experience.
At Collingwood Court Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high quality care.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from P D (Sister of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my Sister went into Collingwood Court two and a half years ago she has been looked after by an excellent team of carers, all of which do their utmost to keep the residents happy and occupied by lots of activities and outings, special thanks to Joanne who helped her settle into the home and still
helps when needed, the home is always immaculate and all the staff keep the home running perfectly, the food is extremely good from the home made biscuits to the dinners
Reply from Alex Shaw, Reviews Team at Collingwood CourtHi there, thank you very much for taking the time to leave us feedback about your experience.
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from C C (Son of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose Collingwood Court for our mam due to the reviews We had a good show round We were even given lunch
Mam settled in straight away . Mam happy content
We as a family know she is safe here .
The home always clean Staff are friendly can't do enough to help
The support Mam gets is above and
beyond
Reply from Alex Shaw, Reviews Team at Collingwood CourtHi there, thank you very much for taking the time to leave us feedback about your experience.
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from Paul B (Son of Resident) published on 8 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Tip top. Well looked after way beyond my capabilities. Always something happening with engaging activities and trips out with guests and family welcome. Never had the food but my dad raves about it.
Reply from Alex Shaw, Reviews Team at Collingwood CourtHi Paul, thank you very much for taking the time to leave us feedback about your experience.
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from A S (Son-in-law of Resident) published on 3 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff at Collingwood Court are very caring and help my mother in law with her knitting which comforts her.


The level of cleanliness is very high.


It is assuring to know that my mother in law is always safe.

Reply from Alex Shaw, Reviews Team at Collingwood CourtHi A S, thank you very much for taking the time to leave us feedback about your experience.
At Collingwood Court Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from Vikki K (Regular Volunteer) published on 29 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My review is on behalf of a local nursery regarding our ongoing intergenerational work with Collingwood Court Care Home in North Shields.
Over the past few months, we have been holding regular intergenerational sessions with the residents, and as Senior Nursery Manager, I wanted to share how incredibly
positive and heartwarming we find these experiences.
From the moment we began working together, it has been clear that the staff team at Collingwood Court share the same values as us around care, compassion, dignity, and meaningful relationships. Every session feels genuine, rewarding, and full of warmth, and our team always leaves feeling uplifted.
The children absolutely adore visiting - many lovingly refer to the residents as "the grandmas," regardless of whether they are men or women, which we find incredibly endearing.
Parents are equally excited when their child attends, and due to the beautiful relationships being formed, we have actually increased the frequency
Reply from Alex Shaw, Reviews Team at Collingwood CourtHi Vikki, thank you very much for taking the time to leave us feedback about your experience.
At Collingwood Court Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from Caroline T (Friend of Resident) published on 29 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a very close friend of a resident that has no family in the UK
His family live in Australia & his wife sadly passed away in January
I visit around 3/5 times a week.
Always made to feel welcome every time I arrive, the staff are so lovely and welcoming and always make an effort to speak to me
& get to know me..
The care they give is second to none, Derek is very well cared for at Collingwood. Not just from the carers but all of the staff the domestic staff are absolutely amazing not just keeping the home immaculate but also caring for the residents too..special thanks to Riannin the lifestyle coordinator what can i say Riannin is made for her job and always goes above and beyond for all residents and their friends & family..Riannin is an asset to Collingwood Court.
There is always something going on from bingo & quiz's to party's with singers..Derek especially loves the singing and dancing & is living his best life.
Chloe is doing an amazing job running the home..we are so grateful
Reply from Alex Shaw, Reviews Team at Collingwood CourtHi Caroline, thank you very much for taking the time to leave us feedback about your experience.
At Collingwood Court Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from Jim B (Son of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From 1st day staff have been excellent with both our mam and with family that visit her, the home is immaculate every time we visit, I would like to especially thank Joanne who is always looking out for the residents and always seems to have time for everyone, can't fault any of the staff so far so
great.
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Review from Sara D (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mam has been in Collingwood for 4 month she is extremely happy Mam loves the food mam enjoys all the activities that she attends Mam has settled made friends As a family we are amazed with the home the cleanliness and how much the staff go above and beyond
Joshua Joanne Josie and Phil to name
a few have helped mam settle in
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Review from C B (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing care home. Excellent activity's for residents staff always go 1 step further and communication is amazing food second to none delish' such a happy welcoming experience for relatives and residents
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Review from N F (Son of Resident) published on 17 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has settled in straight away My wife has peace of mind knowing mam is happy She is well looked after fed well and doing activities she has never done before 10 out 10 for this home Joanne and Joshua to name a few have made mam very happy
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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for Collingwood Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 61 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 61 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.931 for Collingwood Court is calculated as follows: ( (678 Excellents x 5) + (50 Goods x 4) ) ÷ 728 Ratings = 4.931
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Collingwood Court is based on 61 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 61 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Jul 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (114)

Meet the Team (1)

Chloe

Chloe Jelley

Job Title: Home Manager

I chose to work for Care UK because of its strong reputation for delivering high-quality, person-centred care and its commitment to continually improving standards across its homes.


To do my role well, I believe it’s vital to balance compassion with strong leadership and resilience. Organisation, adaptability, communication and emotional intelligence are all key to managing a busy home and supporting residents and colleagues.


I hold NVQ Levels 2 and 3, my FDM, and I’m currently completing my Level 5 and FHM qualifications. I’ve worked my way up from an agency carer to Home Manager in just five years which is something I’m incredibly proud of. Before taking on my current role, I worked as a Deputy Manager.


One of my favourite parts of the day is chatting with residents and hearing their wonderful life stories. There’s so much we can learn from the older generation. I feel proud every day to see the positive difference our care makes and to watch my team grow in confidence and skill.


Outside of work, I love spending time with my family and friends.

Frequently Asked Questions about Collingwood Court

What types of Care is Collingwood Court registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Collingwood Court have?

There are 63 Single Rooms.

What are the Facilities & Services at Collingwood Court?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Collingwood Court to the centre of North Shields?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Collingwood Court to verify any information. View our terms and conditions. Collingwood Court has an Enhanced Service - more info.