Collingwood Court

Front Street, Chirton, North Shields NE29 0LF
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9.9 70 Reviews
  • Collingwood Court, North Shields
Collingwood Court is a welcoming care home providing personalised residential and respite care for older people, including those who are living with dementia. The team works hard to ensure that Collingwood Court feels like a comfortable home-from-home where residents can relax and enjoy doing the things they love.

Residents’ bedrooms are spacious and comfortable, with en-suite facilities and stylish furniture. Some of the rooms on the ground floor even open onto the lovely established gardens.

The Lifestyle team organises a wide range of activities, outings and entertainment, and your loved one is welcome to do light tasks around the home if it helps them to feel a sense of purpose and independence.
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Care Provided by Collingwood Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1395
  • Self-Funded Residential Dementia Care: from £1490
  • RESPITE Self-Funded Residential Care: from £1445
  • RESPITE Self-Funded Residential Dementia Care: from £1540

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Collingwood Court to find out the exact price for your requirements.

Contact Collingwood Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Collingwood Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Chloe Jelley (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (63)
  • Single Rooms with Ensuite Wet Room (63)

Parking

  • On-site

Collingwood Court Reviews (70)

9.9

Collingwood Court has a Review Score of 9.9 (9.920) out of 10, based on 45 reviews in the last 2 years.
Over all time Collingwood Court has 70 reviews.

Overall Experience
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Review from G G (Daughter of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been here nearly two year At first he was a little unsettled but the staff made he feel safe
Now it's like he has been there years and years
My dad is happy he is really well fed he gets access to barber . Outside entertainment
Dad is settled and loved the staff are fabulous he enjoys
going to activity's even church
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Review from T M (Daughter of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mam has been in for 4 weeks and she has settled lovely with the help and support of all the staff.
They are friendly , helpful and caring.
The home is homely safe and home from home
The home has fantastic entertainment and work shops going on for my mam I couldn't wish for a more happy place for
my mam to be.
A big thank you to everyone .
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Review from J B (Daughter-in-law of Resident) published on 17 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would like to thank all the staff at collingwood care home they are totally amazing with the residents my mother-in-law loves the music and dancing and all the other activities they do they all have time t have a little chat with her she's very happy there
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Review from Terence B (Friend of Resident) published on 13 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are respectful and kind and understanding always nice to the kids and the residents are always doing something like quizzes and activities my wife loves to come to see her nana and talk and theres always some one there if needed
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Review from M B (Daughter of Resident) published on 13 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother died peacefully surrounded by dedicated and caring staff after three years in their wonderful care.. She was very loved and cared for in all that time .. and she felt it .. she responded to their dedication and care.. She was more than happy and content and as her daughter wanting the best
for her, i can honestly say she got it at Collingwood Court...
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Review from S W (Daughter of Resident) published on 11 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Collingwood court Staff are lovely and friendly. They ensure my Mum is well cared for and they do some really good activities for the residents. There is something for everyone from quizzes, singers, bingo, baking and dancing.
They try and and include everyone and make sure they have fun. She wasn't
too keen about joining in at first but now she really looks forward to doing them.
She has issues with swallowing due to a stroke and they are really kind and make sure she has food she is able to eat. They will also get her a banana or tea and toast if she has slept through a meal time and missed it.
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Review from J B (Granddaughter of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nana is in there and honestly can't rate it highly enough the staff go above and beyond and always kind and friendly when me my husband and 2 children visit my nana is happy that makes us happy and the entertainment is amazing
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Review from Jason F (Grandson of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would like to thank everyone at collingwood court care home for everything they did for my nana. My nana lived at the care home for the last 2 years of her life, as she has just passed away this month. I could not fault the staff there. They where always welcoming, kind and helpful when looking after
her. The night she passed they made sure that my family where there with her in the end. Several staff came to see my nana, weather they where working or not to say goodbye.They have also been amazing to my wife's nana who also lives at collingwood court. She loves the staff there and takes part in every activity. I can't take them enough, they go above and beyond.
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Review from Michael B (Grandson of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are friendly and have excellent rapport with the residents tending to every need and the place is well maintained and clean and my Grandmother is very fond of her life here and the outings and entertainment they provide
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Review from C P (Daughter of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mam has not long moved to Collingwood Court
We are extremely happy with her care the show round by Joanne was fabulous she made my mam and us at ease mam was ready to move in that day
The staff can't do enough for the Residents and family's
We know mam is looked after Mam gives the food 10/10
as she is a parky eater so it must be good
We are pleased to have found Collingwood
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Review from Julie S (Daughter of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wow ! Collingwood court you are truly amazing ! You have helped my dad settle in so well and made the family feel like it is home. The staff are fantastic and nothing is a problem today we have enjoyed afternoon tea for my parents anniversary which was made so special by the fabulous Joanne. Well done
to all the staff you are all worth your weight in gold and assets to the home which is so brilliantly run by Chloe.
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Review from Andrew S (Son-in-law of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father in law has been a resident for about 5 months now and has settled in very well. All the staff are friendly and helpful, nothing is too much trouble. Chloe and Joanne even arranged a cream tea for my in laws Anniversary with a bunch of flowers as well a very nice touch.
The daily activities
are varied and he often joins in with music and dancing being his favourites ( strange as he never danced before)
He loves his food and says the meals are always good, with home baked cakes and biscuits always a winner.
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Review from David S (Son of Resident) published on 1 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Collingwood Court is a wonderful care home. All the management and staff are so caring, helpful, polite & fantastic at their role. My mam & all resident's are really treated with care, support & love. I personally can't thank them enough. Keep up the fantastic work you all achieve &
strive for. xx
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Review from Shaun S (Son of Resident) published on 1 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went to Collingwood from being on her own and has never looked back I can honestly say that she gets the best treatment and there's always something happening wether that be baking/quiz/bingo/trips out and ALWAYS a friendly face.
The staff are amazing and i have seen my mam go from someone
who would prefer her own company to now mixing in and even having a go at karaoke.
Thank you all and keep up the good work. You're all amazing x
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Review from L T (Grandson of Resident) published on 28 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My grandmother seems content and is well looked after. The care workers are very friendly, caring and supportive. The activities seem very varied which my grandmother enjoys. I would recommend this care home.
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Review from A C (Son of Resident) published on 28 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Management and staff really good any problems we have encountered have been sorted straight away. A special thanks to the two coordinators who go to great lengths to ensure the residence have activities on a daily basis. The place has a lovely feel about it on entry like home from home.
Also have to
mention the administrator nothing too much trouble for her.
All in all very happy with care for mam.
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Review from Russell T (Son of Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Collingwood court for a few months now My mam wasn't happy about coming into care home We still have good and bad days but we know she is getting the best care My dad can rest now knowing she is being looked after As my dad is of ill health as well
Reply from Hannah Story, Reviews Team at Collingwood CourtThank you very much for taking the time to leave us feedback about your experience. We understand how difficult the transition into care can be, and we're so pleased to hear that your mum is receiving the care and support she needs at Collingwood Court. It's heartening to know that it's bringing your dad peace of mind too. At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team
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Review from L O (Daughter of Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff at collingwood court for all the help with my mam . Everything has been top class . She is very well cared for and would recommend this home . There are lots of activities going on every day for the residents Mam often says the food is really good Mam is very happy
at Collingwood court
Reply from Hannah Story, Reviews Team at Collingwood CourtThank you very much for taking the time to leave us feedback about your experience. We're delighted to hear that your mam is happy at Collingwood Court and that you've been pleased with the care and support she's received. It's great to know she's enjoying the daily activities and meals too. At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team
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Review from W J (Nephew of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt has been living here over a year now we are really happy with the care she receives I'm always well informed with any changes with my aunt All the staff are lovely can't do enough to help They offer refreshments and snacks when ever we visit
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Review from Sharon S (Daughter of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam has been here over two year She is very happy We know she is getting the best care possible. We have seen the care staff go above and beyond for all the people on the floor .
Mam gets her hair and nails done every week . The food we have seen is top quality
As a family we couldn't be happier
with her care and the quality of her care
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Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Collingwood Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.920 for Collingwood Court is calculated as follows: ( (494 Excellents x 5) + (43 Goods x 4) ) ÷ 537 Ratings = 4.92
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Collingwood Court is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Jul 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (101)

Meet the Team (1)

Chloe

Chloe Jelley

Job Title: Home Manager

I chose to work for Care UK because of its strong reputation for delivering high-quality, person-centred care and its commitment to continually improving standards across its homes.


To do my role well, I believe it’s vital to balance compassion with strong leadership and resilience. Organisation, adaptability, communication and emotional intelligence are all key to managing a busy home and supporting residents and colleagues.


I hold NVQ Levels 2 and 3, my FDM, and I’m currently completing my Level 5 and FHM qualifications. I’ve worked my way up from an agency carer to Home Manager in just five years which is something I’m incredibly proud of. Before taking on my current role, I worked as a Deputy Manager.


One of my favourite parts of the day is chatting with residents and hearing their wonderful life stories. There’s so much we can learn from the older generation. I feel proud every day to see the positive difference our care makes and to watch my team grow in confidence and skill.


Outside of work, I love spending time with my family and friends.

Frequently Asked Questions about Collingwood Court

What types of Care is Collingwood Court registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Collingwood Court have?

There are 63 Single Rooms.

What are the Facilities & Services at Collingwood Court?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Collingwood Court to the centre of North Shields?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Collingwood Court to verify any information. View our terms and conditions. Collingwood Court has an Enhanced Service - more info.