
Absolutely amazing care home. Excellent activity's for residentsC B(Daughter of Resident/Service User)



Absolutely amazing care home. Excellent activity's for residentsC B(Daughter of Resident/Service User)



Collingwood Court is a welcoming care home providing personalised residential and respite care for older people, including those who are living with dementia. The team works hard to ensure that Collingwood Court feels like a comfortable home-from-home where residents can relax and enjoy doing the things they love.
Residents’ bedrooms are spacious and comfortable, with en-suite facilities and stylish furniture. Some of the rooms on the ground floor even open onto...
Care Provided by Collingwood Court
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Collingwood Court for full pricing details and T&Cs.
Contact Collingwood Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Chloe Jelley(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Parking
- On-site
Collingwood Court Reviews (91)
Collingwood Court has a Review Score of 9.9 (9.932) out of 10, based on 62 reviews in the last 2 years.
Over all time Collingwood Court has 91 reviews.
My mam has been here just over a year now and the family couldn't be happier with the care she receives. The staff are always welcoming and friendly with we come to visit mam. We couldn't be happier with the result from CQC they received as they definitely deserve it! X
Hi J S, thank you very much for taking the time to leave us feedback about your experience.
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you for your time, and we look forward to hearing from you.
Many thanks,Home Manager
Chloe
My Aunt has been living in Collingwood court for a while now Not something as a family we ever thought we would do .Collingwood court is amazing Our Aunt is looked after to the highest level All the staff are happy .Collingwood is like our home from home My Uncle can go home after visiting Knowing she is looked after happy content The staff are very caring professional The home is nipping clean
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks,
Home Manager
Chloe
My Mother went into Collingwood near the end of April. Her room is cozy and she has a nice view of the street like she had at home. I was worried because she was unable to settle in a previous home but the staff have done a great job getting her settled and keeping her engaged with activities. They are very friendly, catering to the needs of visitors as well as the residents.
Hi Ross thank you very much for taking the time to leave us feedback about your experience.
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you for your time, and we look forward to hearing from you.
Many thanks,Home Manager
Chloe
She had a permanent smile on her face
We are pleased we picked Collingwood for her.
Hi I D, thank you very much for taking the time to leave us feedback about your experience.
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you for your time, and we look forward to hearing from you.
Many thanks,Home Manager
Chloe
Very happy with the home, mam is fairly new and has settled well. Lots of activities to keep her busy as she's very sociable, enjoys being with other residents. The staff are lovely with the her and nothing is too much bother. They took mam to the grand hotel for coffee when she'd only been there a couple of days. Im pleased mam is at Collingwood Court as she's happy.
Hi H D, thank you very much for taking the time to leave us feedback about your experience.
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you for your time, and we look forward to hearing from you.
Many thanks,Home Manager
Chloe
The care and love shown to my father from the staff at Collingwood court is outstanding. They go above & beyond to keep him happy & we are so grateful to everyone. In particular the activities and sing-a-longs are fantastic. Thank you so much x
Hi Lyn, thank you very much for taking the time to leave us feedback about your experience.
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you for your time, and we look forward to hearing from you.
Many thanks,Home Manager
Chloe
Collingwood Court and the staff are absolutely fantastic. I cannot praise them highly enough.My mother's spirit and outlook on life is so much improved since becoming a resident. The general care, medical care and activities are all expertly handled. Thanks for everything.
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks,
Home Manager
Chloe
care home is immaculate,
Food is amazing
Highly recommend to family and friends and
My nana is well cared and looked after in the home , staff go above and beyond to meet all my nana needs .
Hi Ellie, thank you very much for taking the time to leave us feedback about your experience.
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you for your time, and we look forward to hearing from you.
Many thanks,Home Manager
Chloe
All staff are excellent but special mention to Josh, Rhianan, Emma, Jenn , Goodswill, Joanne and not forgetting Lynne on reception.
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks,Home Manager
Chloe
While John was in respite we visited a lot of homes To make sure we got the best
We are extremely happy we chose Collingwood
John gets access to activities. John also sees the barber
John enjoys the meals and drinks
We are happy as a family we picked Collingwood court
The home is so clean you can eat your food from the floor
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks,Home Manager
Chloe
My beautiful wife has been living her since November'.I couldn't have found a better nicer care home the cleanness is of the highest standard. The care my wife gets is above and beyond all the staff are lovely. They go out there way to help Nothing is a bother All the family have commented on how nice this home is
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks,Home Manager
Chloe
We are very happy with my mother's care staff are very helpful and my mother is very well looked after. She is happy and content. Would recommend this care home. Excellent so pleased we picked Collingwood Court
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
As a family we couldn't have picked a nicer more well run than Collingwood for him
He is happy he does everything they offer He even got to go on a boat for his wish he absolutely loved it
All the staff go above and beyond
At Collingwood Court Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high quality care.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
Since my Sister went into Collingwood Court two and a half years ago she has been looked after by an excellent team of carers, all of which do their utmost to keep the residents happy and occupied by lots of activities and outings, special thanks to Joanne who helped her settle into the home and still helps when needed, the home is always immaculate and all the staff keep the home running perfectly, the food is extremely good from the home made biscuits to the dinners
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
Mam settled in straight away . Mam happy content
We as a family know she is safe here .
The home always clean Staff are friendly can't do enough to help
The support Mam gets is above and beyond
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
Tip top. Well looked after way beyond my capabilities. Always something happening with engaging activities and trips out with guests and family welcome. Never had the food but my dad raves about it.
At Collingwood Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
The staff at Collingwood Court are very caring and help my mother in law with her knitting which comforts her.
The level of cleanliness is very high.
It is assuring to know that my mother in law is always safe.
At Collingwood Court Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
Over the past few months, we have been holding regular intergenerational sessions with the residents, and as Senior Nursery Manager, I wanted to share how incredibly positive and heartwarming we find these experiences.
From the moment we began working together, it has been clear that the staff team at Collingwood Court share the same values as us around care, compassion, dignity, and meaningful relationships. Every session feels genuine, rewarding, and full of warmth, and our team always leaves feeling uplifted.
The children absolutely adore visiting - many lovingly refer to the residents as "the grandmas," regardless of whether they are men or women, which we find incredibly endearing.
Parents are equally excited when their child attends, and due to the beautiful relationships being formed, we have actually increased the frequency
At Collingwood Court Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
His family live in Australia & his wife sadly passed away in January
I visit around 3/5 times a week.
Always made to feel welcome every time I arrive, the staff are so lovely and welcoming and always make an effort to speak to me & get to know me..
The care they give is second to none, Derek is very well cared for at Collingwood. Not just from the carers but all of the staff the domestic staff are absolutely amazing not just keeping the home immaculate but also caring for the residents too..special thanks to Riannin the lifestyle coordinator what can i say Riannin is made for her job and always goes above and beyond for all residents and their friends & family..Riannin is an asset to Collingwood Court.
There is always something going on from bingo & quiz's to party's with singers..Derek especially loves the singing and dancing & is living his best life.
Chloe is doing an amazing job running the home..we are so grateful
At Collingwood Court Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
From 1st day staff have been excellent with both our mam and with family that visit her, the home is immaculate every time we visit, I would like to especially thank Joanne who is always looking out for the residents and always seems to have time for everyone, can't fault any of the staff so far so great.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 April 2026Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Collingwood Court.
Accreditations
There are no accreditations posted yet for Collingwood Court.
Meet the Team (1)

I chose to work for Care UK because of its strong reputation for delivering high-quality, person-centred care and its commitment to continually improving standards across its homes.
To do my role well, I believe it’s vital to balance compassion with strong leadership and resilience. Organisation, adaptability, communication and emotional intelligence are all key to managing a busy home and supporting residents and colleagues.
I hold NVQ Levels 2 and 3, my FDM, and I’m currently completing my Level 5 and FHM qualifications. I’ve worked my way up from an agency carer to Home Manager in just five years which is something I’m incredibly proud of. Before taking on my current role, I worked as a Deputy Manager.
One of my favourite parts of the day is chatting with residents and hearing their wonderful life stories. There’s so much we can learn from the older generation. I feel proud every day to see the positive difference our care makes and to watch my team grow in confidence and skill.
Outside of work, I love spending time with my family and friends.
Frequently Asked Questions about Collingwood Court
What types of Care is Collingwood Court registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Collingwood Court have?
There are 63 Single Rooms.
What are the Facilities & Services at Collingwood Court?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Collingwood Court to the centre of North Shields?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Collingwood Court to verify any information. View our terms and conditions. Collingwood Court has an Enhanced Service -more info.