The Lodge Residential Care Home

Farnham Road, South Shields NE34 0JR
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9.3 63 Reviews
  • The Lodge Residential Care Home, South Shields
At The Lodge Care Home in South Shields, residents are welcomed into a warm and supportive environment where their individual needs and dignity come first. Whether your loved one requires long-term or respite care, the team at The Lodge ensures that each resident receives personalised, respectful care. With a focus on independence and wellbeing, the home provides a safe and comfortable space for those requiring residential or dementia care, all while being conveniently located near Stanhope Road and Boldon Lane amenities.

The Lodge offers a homely atmosphere with bright, spacious lounges, beautifully maintained gardens, and private, single-occupancy rooms equipped with underfloor heating and ensuite facilities. Residents and their families are involved in key decisions about their care, promoting a collaborative approach alongside strong relationships with local GP practices and healthcare professionals.

From nutritious, home-cooked meals served in communal dining areas to the thoughtfully tailored activities led by a dedicated activities coordinator, The Lodge creates an environment where residents feel engaged and cared for. The large landscaped gardens, complete with patio seating, offer a serene space for residents and visitors to enjoy the outdoors, especially during the summer months.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • Self-Funded Residential Dementia Care: from £1165
  • RESPITE Self-Funded Residential Care: from £1000
  • RESPITE Self-Funded Residential Dementia Care: from £1165

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact The Lodge Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Beverley Allan (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors Always welcome.

Parking

  • Ample on site parking.

The Lodge Residential Care Home Reviews (63)

9.3

The Lodge Residential Care Home has a Review Score of 9.3 (9.348) out of 10, based on 10 reviews in the last 2 years.
Over all time The Lodge Residential Care Home has 63 reviews.

Overall Experience
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Reviewer Connection to The Lodge Residential Care Home
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Total of 63, showing 1-20
Review from Susan M (Daughter of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother loves living at The Lodge Care Home. Although quite deaf, she enjoys the company of the staff and other relatives. All staff are very caring and all my mother's needs are met.
Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Mnay thanks for taking the time to review our home . Your kind words are greatly appreciated and I will of course pass them on to The Lodge Family .

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Review from Robert B (Son of Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall, I am pleased with the care and attention my Mother gets in the care home, also the staff are very friendly, which leaves me at ease.
Reply from Paul Millar, Client Relations at The Lodge Residential Care Home

Thank you for taking the time to review our home and choosing The Lodge for your Mums care .

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Review from J S (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was welcomed by all staff on duty on date of arrival. All introduced themselves, staff very caring. Food plentiful but not very appetising. Chef could do better.
Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Many thanks for taking the time to review our home and choosing The Lodge for your Mums care . All feedback is welcomed and allows us to develop and improve the service . We are delighted that Mum has settled in well and I will of course pass your comments on to The Lodge team

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Review from David B (Son of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find The Lodge Care Home very good. My mother is a resident in the home and she is well looked after giving me and the rest of the family peace of mind.
Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Thank you for taking the time to review our home . It is a pleasure to care for your Mum and we are thrilled that having her in our care is providing peace of mind for you and your family . Your kind words are greatly appreciated and I will of course pass them on to The Lodge family .

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Review from Graham A (Wife of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care and attention to individual requirements are priority. Food and drink well prepared and varied and help given when required. Personal care excellent. If and when any spillages happen they are cleared and tidy asap.
Reply from Paul Millar, Client Relations at The Lodge Residential Care Home

Thank you for taking the time to review our home. It's always great to receive recognition for the great service and care that The Lodge Team provide. Your kind words are greatly appreciated and I will of course pass them on to The Lodge family

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Review from Janet E (Goddaughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding care home! I cannot rate The Lodge Care Home high enough - the staff are outstanding and always a high volume of staff too - with great sense of respect and dignity shown and they all have so much fun too! From initial respite care my Godmother has moved permanently into The Lodge and we
have been allowed to make some changes to her room to allow more bespoke storage - feel so relieved she is in safe hands.
Reply from Paul Millar, Client Relations at The Lodge Residential Care Home

Thank you so much for your kind words and for taking the time to share your feedback. We are so pleased to hear that God Mother is well looked after and that you are happy with her care. It means a great deal to us that families feel confident and reassured about their loved one's well-being

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Review from Tracy J (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My only fault is the dining room floor, scuff marks from the zimmer frames and wheel chairs. I could not of found a better care home for my mam. She absolutely loves living there. The staff are amazing and so caring. The food and the activities are excellent. Faultless.
Reply from Paul Millar, Client Relations at The Lodge Residential Care Home

Thank you for recognising The Lodge Staff team ! We are extremley proudof them and we are thrilled to hear that they are making a positive impact on your Mums experience.The Lodge is committed to providing the best possible care, and we are so happy to hear that they are making a difference.

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Review from Ian R (Brother of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Lodge is always a pleasure to visit.
Always welcoming.
Exceptionally clean.
Caring staff.
Lovely lounges and dining rooms.
The garden has great potential and could benefit from TLC and colour.
Reply from Jackie Brook, Care Relationships at The Lodge Residential Care Home

Thank you so much for your kind words about The Lodge Care Home. We're delighted to hear that you find your visits enjoyable and that our welcoming atmosphere, cleanliness, and dedicated staff have left a positive impression. We take great pride in ensuring our residents feel comfortable and cared for in a warm, inviting environment. We also appreciate your feedback regarding the garden. It's wonderful that you see its potential, and we'll certainly look into ways to add more colour and give it the extra TLC it deserves. Your observations are invaluable as we continue to improve our home for the residents and visitors alike. We look forward to welcoming you again soon!

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Review from Ian H (Son of Resident) published on 14 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living in The Lodge for about a year now and she loves it and the staff. They are always friendly and attentive. The rooms are always clean and mum loves the food. I would recommend The Lodge if you or a loved one is in need of care in a warm and friendly environment.
Reply from Jackie Brook, Care Relationships at The Lodge Residential Care Home

Thank you for your glowing review of The Lodge! We're delighted to hear that your mum is happy and well-cared for by our friendly and attentive staff. We take pride in maintaining clean rooms and providing delicious meals. Your recommendation means a lot to us, and we'll continue to strive for excellence in providing a warm and friendly environment for all our residents. Thank you for choosing The Lodge!

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Review from C P (Daughter of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at The Lodge for almost 2 years now. He thinks of the staff as his family. The home is very clean the staff are very friendly and nothing seems to phase them. My father is very well cared for. The staff from domestic, maintenance, carers, management and administration are all caring
and love the residents. I am extremely pleased with the care my father is given.
Reply from Jackie Brook, Customer Relationships at The Lodge Residential Care Home

Thank you for your wonderful review. We're thrilled to hear that your father feels at home and well cared for at The Lodge. Our dedicated team appreciates your kind words, and we're honoured to be entrusted with his care

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Review from Ruth M (Niece of Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Totally in awe of how amazing our visit to The Lodge was on Friday.
It was so clean (and didn’t smell of anything I’d have expected - it was all fresh and clean).
The residents’ doors all have names on and all staff we saw addressed everyone gently by name. All the staff were respectful and kind
to anyone we met as we were being shown to the room. Nothing was too much trouble for the staff- we asked for a vase and they went to find one yet they were clearly busy. The resident we were visiting was clearly well cared for.
Thank you to all of the staff.
Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to The Lodge family.

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Review from Susan T (Daughter of Resident) published on 24 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak more highly of the genuine care and concern shown when my Dad was failing in health, particularly the lady who explained her concerns to me or brother and liaised with the GP to ensure end-of-life arrangements and medication was discussed and put in place. Dad died (quite surprisingly)
shortly within a few days without pain and surrounded by caring staff. Their support in his last days and to us was so caring. Dad enjoyed his time, treating his stay like a hotel. The strict Covid rules robbed us of precious years and his 80th birthday with only me being allowed in his room.
Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Dear Susan, many thanks for taking the time to review our home. It was our pleasure to care for your Dad and he is sadly missed. Your kind words are greatly appreciated and I will of course pass them on to The Lodge family.

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Review from Gail M (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff at The Lodge Residential Care Home very friendly and helpful. They looked after my mum with loving care. My mum was always happy to be in their care.
Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Many thanks for taking the time to review our home. It was always our pleasure to care for your mum. Your kind words are greatly appreciated and I will of course pass them on to The Lodge family.

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Review from David L (Son of Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one, since my mother entered The Lodge, my mother and my wife have been treated with dignity and respect. The management and her team have always been kind and respectful to my mother, who has given them a difficult time sometimes. I and my wife are kept informed of any new developments concerning
my mother, and any concerns are dealt with as quickly as possible.,
Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Dear David, many thanks for taking the time to review our home. It is our pleasure to care for your mother. Your kind words are greatly appreciated, and I will, of course, pass them on to Nanette and The Lodge family.

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Review from P L (Daughter-in-law of Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother-in-law entered The Lodge, she's been treated with care, support and consideration under very difficult circumstances as my mother-in-law has, at times, been very challenging, but their care and support have never wavered. The staff have also been kind and supportive to my husband and
myself. The place is well run and very clean with hardworking and very pleasant staff. I've nothing but praise for them for doing a very difficult job.
Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Many thanks for taking the time to review our home. It is our pleasure to care for your mother-in-law. Your kind words are greatly appreciated, and I will, of course, pass them on to Nannette and The Lodge family.

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Review from Margaret S (Respite Resident) published on 24 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to The Lodge residential care home for short-term care after I came out of hospital with a broken ankle. I just stayed for just over two weeks and I can honestly say hand on heart, everyone in The Lodge could not do enough for you. You only had to press your call button and they would be with
you in next to no time. Always willing to help you with whatever you need help with. When entering The Lodge, my first impression was it looked like a first-class hotel. The decor was lovely, so bright and appealing. I have no hesitation but to recommend it. Yours sincerely.
Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Dear Margaret, many thanks for taking the time to review our home. It was our pleasure to care for you and of course, you are always welcome back. Your kind words are greatly appreciated and I will of course pass them on to Nanette and The Lodge Family.

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Review from Gillian P (Daughter of Resident) published on 18 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was only at The Lodge Residential Care Home for a short time. The care and support given not only to Mam but to myself and my husband were immeasurable. The manager and her staff were all amazing. As my home is in Australia, I obviously was worried about my mam's care ad failing health, but
the manager and her staff made me feel completely confident that Mam would be cared for. Sadly, Mam passed away, yet the staff have contacted me on several occasions since with offers of support.
Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Dear Gillian, many thanks for taking the time to review our home. It was our pleasure to care for your mum and she is sadly missed by all at The Lodge. Your kind words are greatly appreciated and I will of course pass them on to the manager and The Lodge family.

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Review from Bill H (Son of Resident) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As my mother was 92 and quite independent, until recently, the change for her is/was traumatic. However, after three episodes of illness during the night it became obvious that independent living was beyond her abilities. The worries of nighttime accidents and illness were a constant problem for relatives.
The Lodge has treated Mam well and she is still in a period of adaption. The relief of the family from the constant care provided is a source of comfort.
Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Dear Bill, many thanks for taking the time to review our home. It is our pleasure to care for your Mum and are delighted she is settling in so well. Your kind words are greatly appreciated and I will of course pass them on to Nanette and the colleagues at The Lodge.

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Review from Nadine H (Daughter of Resident) published on 27 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
After rapid illness and a month in hospital my mother was admitted to The Lodge Residential Care Home for respite care. The staff were very welcoming and did their best to care for our mother, encouraging her to be more independent while also listening and responding to us regarding her needs. A very
caring attitude from all staff and management. The staff were always easy to talk to and were happy to contact the GP and other medical professionals, if we had any concerns. Our mam responded well to the staff and knew she was being looked after, even through serious bouts of confusion and other challenging behaviour she got the best possible attention and we always felt supported by the staff who only wanted the best for her. Mam has now moved on to other urgent care but we are grateful to the team at The Lodge Residential Care Home and thanked them for their continued support and kindness shown to us all.
Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Dear Nadine. Many thanks for taking the time to review our home. It was our pleasure to care for your mum and are glad that she is now getting the support she requires. Your kind words are greatly appreciated and I will, of course, pass them on to Nanette and the colleagues at The Lodge.

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Review from Jean W (Friend of Resident) published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited a friend in this home. She's really happy and content. It's good to see her like this.
Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Dear Jean, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated and I will, of course, pass them on to Nanette and the colleagues at The Lodge.

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Current Review Score: 9.3 (9.348)

Overview of Review Score

The Review Score of 9.3 (9.348) out of 10 for The Lodge Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.583 for The Lodge Residential Care Home is calculated as follows: ( (75 Excellents x 5) + (40 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 120 Ratings = 4.583
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.765 Points relating to the number of positive Reviews for The Lodge Residential Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 9 Positive Reviews ÷ 10.4 = 0.865
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Lodge Residential Care Home

What types of Care is The Lodge Residential Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Lodge Residential Care Home have?

There are 52 Single Rooms.

What are the Facilities & Services at The Lodge Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Lodge Residential Care Home to the centre of South Shields?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Lodge Residential Care Home to verify any information. View our terms and conditions. The Lodge Residential Care Home has an Enhanced Service - more info.