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The Lodge Residential Care Home

Farnham Road, South Shields, Tyne & Wear NE34 0JR
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The Lodge Residential Care Home, South Shields
The Lodge Residential Care Home, South Shields
The Lodge Residential Care Home, South Shields

At The Lodge Care Home in South Shields, residents are welcomed into a warm and supportive environment where their individual needs and dignity come first. Whether your loved one requires long-term or respite care, the team at The Lodge ensures that each resident receives personalised, respectful care. With a focus on independence and wellbeing, the home provides a safe and comfortable space for those requiring residential or dementia care, all...  

Care Provided by The Lodge Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,285From £1,285
Residential Dementia CareFrom £1,345From £1,345

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

Contact The Lodge Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Beverley Allan(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (52)

Visiting

  • Visitors Always welcome.

Parking

  • Ample on site parking.

The Lodge Residential Care Home Reviews (69)

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9.5

The Lodge Residential Care Home has a Review Score of 9.5 (9.520) out of 10, based on 15 reviews in the last 2 years. Over all time The Lodge Residential Care Home has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from P L (Daughter-in-law of Resident) published on 17 February 2023 Submitted via Postal Card
Overall Experience

Since my mother-in-law entered The Lodge, she's been treated with care, support and consideration under very difficult circumstances as my mother-in-law has, at times, been very challenging, but their care and support have never wavered. The staff have also been kind and supportive to my husband and myself. The place is well run and very clean with hardworking and very pleasant staff. I've nothing but praise for them for doing a very difficult job.

Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Many thanks for taking the time to review our home. It is our pleasure to care for your mother-in-law. Your kind words are greatly appreciated, and I will, of course, pass them on to Nannette and The Lodge family.

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Review from Margaret S (Respite Resident) published on 24 November 2022 Submitted via Postal Card
Overall Experience

I came to The Lodge residential care home for short-term care after I came out of hospital with a broken ankle. I just stayed for just over two weeks and I can honestly say hand on heart, everyone in The Lodge could not do enough for you. You only had to press your call button and they would be with you in next to no time. Always willing to help you with whatever you need help with. When entering The Lodge, my first impression was it looked like a first-class hotel. The decor was lovely, so bright and appealing. I have no hesitation but to recommend it. Yours sincerely.

Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Dear Margaret, many thanks for taking the time to review our home. It was our pleasure to care for you and of course, you are always welcome back. Your kind words are greatly appreciated and I will of course pass them on to Nanette and The Lodge Family.

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Review from Gillian P (Daughter of Resident) published on 18 October 2022 Submitted via Postal Card
Overall Experience

My mother was only at The Lodge Residential Care Home for a short time. The care and support given not only to Mam but to myself and my husband were immeasurable. The manager and her staff were all amazing. As my home is in Australia, I obviously was worried about my mam's care ad failing health, but the manager and her staff made me feel completely confident that Mam would be cared for. Sadly, Mam passed away, yet the staff have contacted me on several occasions since with offers of support.

Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Dear Gillian, many thanks for taking the time to review our home. It was our pleasure to care for your mum and she is sadly missed by all at The Lodge. Your kind words are greatly appreciated and I will of course pass them on to the manager and The Lodge family.

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Review from Bill H (Son of Resident) published on 31 August 2022 Submitted via Postal Card
Overall Experience

As my mother was 92 and quite independent, until recently, the change for her is/was traumatic. However, after three episodes of illness during the night it became obvious that independent living was beyond her abilities. The worries of nighttime accidents and illness were a constant problem for relatives. The Lodge has treated Mam well and she is still in a period of adaption. The relief of the family from the constant care provided is a source of comfort.

Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Dear Bill, many thanks for taking the time to review our home. It is our pleasure to care for your Mum and are delighted she is settling in so well. Your kind words are greatly appreciated and I will of course pass them on to Nanette and the colleagues at The Lodge.

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Review from Nadine H (Daughter of Resident) published on 27 June 2022 Submitted via Website
Overall Experience

After rapid illness and a month in hospital my mother was admitted to The Lodge Residential Care Home for respite care. The staff were very welcoming and did their best to care for our mother, encouraging her to be more independent while also listening and responding to us regarding her needs. A very caring attitude from all staff and management. The staff were always easy to talk to and were happy to contact the GP and other medical professionals, if we had any concerns. Our mam responded well to the staff and knew she was being looked after, even through serious bouts of confusion and other challenging behaviour she got the best possible attention and we always felt supported by the staff who only wanted the best for her. Mam has now moved on to other urgent care but we are grateful to the team at The Lodge Residential Care Home and thanked them for their continued support and kindness shown to us all.

Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Dear Nadine. Many thanks for taking the time to review our home. It was our pleasure to care for your mum and are glad that she is now getting the support she requires. Your kind words are greatly appreciated and I will, of course, pass them on to Nanette and the colleagues at The Lodge.

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Review from Jean W (Friend of Resident) published on 13 June 2022 Submitted via Postal Card
Overall Experience

I visited a friend in this home. She's really happy and content. It's good to see her like this.

Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Dear Jean, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated and I will, of course, pass them on to Nanette and the colleagues at The Lodge.

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Review from Denise B (Daughter-in-law of Resident) published on 6 June 2022 Submitted via Postal Card
Overall Experience

Really happy with the care provided for my mother-in-law. She is really happy and content and so relaxed. The home can't do enough for her. I will be telling my friends and family how she has been cared for.

Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Dear Denise, many thanks for taking the time to review our home It is our pleasure to care for your mother in law. Your kind words are greatly appreciated and I will of course pass them on to Nanette and the colleagues at The Lodge.

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Review from R B (Son of Resident) published on 16 May 2022 Submitted via Website
Overall Experience

Providing first-class care and support for my mother who has Alzheimer's. The home provides a clean and safe environment during this difficult time, due to ongoing covid in homes. Although visiting is restricted, the home keeps the family updated on how my mother is coping in the home.

Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. It is our pleasure to care for your mother and I will, of course, ensure that your kind words are passed on to Nanette and The Lodge team.

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Review from Blake R (Son-in-law of Resident) published on 6 January 2022 Submitted via Website
Overall Experience

As soon as I walked into The Lodge, I knew it was the right place to care for my beloved mother-in-law. So homely, clean and a well presented place. The facilities are incredible. Plenty of activities for residents. Staff are always on hand to assist residents and visitors. The manager and her staff are outstanding with their skills and genuine care. Would definitely recommend The Lodge as a place to take care of your loved ones.

Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Dear Blake, Many thanks for taking the time to review our home. We are very proud of the colleagues at The Lodge and the care they provide. Your kind words are greatly appreciated and I will ensure that they are passed on to Nanette and The Lodge family.

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Review from Viv (Daughter-in-law of Resident) published on 7 December 2021 Submitted via Postal Card
Overall Experience

My father-in-law has been a resident in The Lodge for three months and is very happy. Standards and care are very high. The safety is excellent, and we, the family, are kept well informed of his condition. When we visit, we are given the warmest welcome and all the present Covid tests, etc. The staff are very pleasant and friendly. We feel very confident that Dad is safe, happy, content and cared for; he loves the companionship, food and feeling of home.

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Review from William N (Son of Resident) published on 24 November 2021 Submitted via Postal Card
Overall Experience

My very elderly mother has been treated with care and compassion and my mother is full of praise for all the staff who have looked after her so well. Thank you for your kindness.

Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Dear William, many thanks for taking the time to review our home. It is our privilege and pleasure to care for your mother. Your kinds words are greatly appreciated and I will ensure that they are passed on to Nanette and The Lodge Team.

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Review from Ed W (Son of Resident) published on 23 November 2021 Submitted via Postal Card
Overall Experience

Friendly staff. My father is very happy. He eats well, sleeps well and feels safe.

Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Dear Ed, Many thanks for taking the time to review our home, It is our privilege and pleasure to care for your father. Your kind words are greatly appreciated and I will, of course, pass them on to Nanette and the team at The Lodge.

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Review from I H (Son of Resident) published on 16 November 2021 Submitted via Postal Card
Overall Experience

My father has been settled since he arrived in 2019. We have noticed a change for the better since the new owners took over in 2020. The decoration in the main rooms has been improved, making them more pleasant for the residents.

Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Many thanks for taking the time to review our home. It is our pleasure to care for your father. Your kind words are greatly appreciated and I will of course ensure they are passed on to the team at The Lodge.

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Review from D C (Daughter of Resident) published on 4 October 2021 Submitted via Postal Card
Overall Experience

From first arriving at The Lodge Residential Care Home Mam has received love and care from the entire team and been her family when we have been unable to be with her. Lots of entertainment and activities for her to enjoy. Lovely team - always happy to help. Happy staff = happy home.

Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Many thanks for taking the time to review our home. It is our pleasure to care for your Mum and have her as part of The Lodge family. Your kind words are greatly appreciated and I will of course pass them on to Nanette and the colleagues at The Lodge.

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Review from Jen W (Wife of Resident) published on 16 September 2021 Submitted via Postal Card
Overall Experience

This is my first experience with the care home sector and as of yet, I'm quite happy with the care and understanding my husband is currently receiving.

Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Many thanks for taking the time to review our home. It is indeed our pleasure to care for your husband and I am glad that he has settled in. Your kind words are really appreciated and I will ensure that your comments are passed on to Nanette and her team.

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Review from Joyce W (Daughter of Resident) published on 16 September 2021 Submitted via Postal Card
Overall Experience

I would not hesitate to recommend the care home. My mam gets the best care. The staff know my mam's needs. They take the time to get to know the residents, their likes and dislikes etc in every area of their lives; hobbies, work past etc which is great because it means they can always have a chat with the staff. Honestly, it's not easy Mam being in a home but I know she is in the best ever place.

Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Many thanks for taking the time to review our home. It is our pleasure to care for your Mum. Thanks again for your kind words. I will, of course, pass them on to Nanette and her team at "The Lodge".

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Review from Lynne T (Daughter of Resident) published on 8 September 2021 Submitted via Postal Card
Overall Experience

Since removing my father from a previous care home because he was treated really bad and he was so unhappy there, he is a changed man since he went into the Lodge Residential Care Home. The staff are so loving and caring; I feel happy to leave him there and go home with peace of mind. My Dad is smiling again thanks to the staff.

Reply from Paul Millar, Marketing Manager at The Lodge Residential Care Home

Many thanks for taking the time to review our home. It is our pleasure to care for your Dad. Your kind words are greatly appreciated, and I will ensure that they are passed on to the manager and her dedicated and hardworking team at The Lodge.

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Review from Peter C (Husband of Resident) published on 6 September 2021 Submitted via Website
Overall Experience

The manager and her staff showed care and compassion when caring for my wife until her passing. We will be forever grateful for the time we were allowed to spend with my wife at the most difficult time. I would recommend this care home to anyone.

Reply from Shellene Armstrong, PA at The Lodge Residential Care Home

Many thanks for your feedback and review for The Lodge Care Home.

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Review from Lorraine A (Daughter of Resident) published on 3 September 2021 Submitted via Website
Overall Experience

I am so thankful at how caring and professional all the staff were with my mam when she was in their care. They made things easier for us when my mam passed and gave us time and space to be with her until the end.

Reply from Nanette Swan, Home Manager at The Lodge Residential Care Home

All of us at The Lodge Care Home feel privileged to be able to care for you lovely mam. Please don't be a stranger and visit us anytime.

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Review from I S (Son of Resident) published on 11 August 2021 Submitted via Postal Card
Overall Experience

Attentive carers and staff, residents well looked after and entertained.

Reply from Angela Tilley, Home Administrator at The Lodge Residential Care Home

Thank you for your wonderful review. Everyone at The Lodge works together help keep residents happy and in good health, hopefully, we are making a difference to help all in our care have a good quality of life.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 August 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for The Lodge Residential Care Home.

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