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The Lodge Residential Care Home

Farnham Road, South Shields, Tyne & Wear NE34 0JR
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The Lodge Residential Care Home, South Shields
The Lodge Residential Care Home, South Shields
The Lodge Residential Care Home, South Shields

At The Lodge Care Home in South Shields, residents are welcomed into a warm and supportive environment where their individual needs and dignity come first. Whether your loved one requires long-term or respite care, the team at The Lodge ensures that each resident receives personalised, respectful care. With a focus on independence and wellbeing, the home provides a safe and comfortable space for those requiring residential or dementia care, all...  

Care Provided by The Lodge Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,285From £1,285
Residential Dementia CareFrom £1,345From £1,345

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

Contact The Lodge Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Beverley Allan(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (52)

Visiting

  • Visitors Always welcome.

Parking

  • Ample on site parking.

The Lodge Residential Care Home Reviews (69)

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9.5

The Lodge Residential Care Home has a Review Score of 9.5 (9.520) out of 10, based on 15 reviews in the last 2 years. Over all time The Lodge Residential Care Home has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from Mary M (Respite Resident) published on 11 August 2021 Submitted via Postal Card
Overall Experience

I found my stay here very good. The care and compassion was excellent. I felt quite safe and comfortable with my care and my overall impression of the whole facility was that I was being looked after with the utmost compassion.

Reply from Angela Tilley, Home Administrator at The Lodge Residential Care Home

Many thanks for your review and feedback for The Lodge Care Home.

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Review from Denise R (Daughter of Resident) published on 16 July 2021 Submitted via Website
Overall Experience

I was initially anxious about placing my mother into a care home. After visiting The Lodge, I was straight away reassured that she would be well cared for. During these strange times, she has been extremely well looked after and I have had regular updates regarding her health and wellbeing. The members of staff that I have spoken to, have proved to be dedicated, caring and sincere. They have gone above and beyond to help when needed. I would highly recommend The Lodge to anyone needing their help, and I have nothing but admiration for the manager and staff. Thank you.

Reply from Angela Tilley, Home Administrator at The Lodge Residential Care Home

Thank you for the kind review. We are always trying to enhance our residents' quality of life and help improve their health and well-being.

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Review from Barbara R (Daughter of Resident) published on 16 July 2021 Submitted via Postal Card
Overall Experience

My father has been at The Lodge for about 6 weeks in rehab. He was adamant he would never stay there permanently. Now thanks to the kindness, patience and care capacity of the staff he has decided to stay as a resident. He has gained weight due to the "fantastic food" (his words) and at 94 is happy and alert once more. I cannot praise The Lodge and its staff enough. They are 1st Class.

Reply from Shellene Armstrong, PA at The Lodge Residential Care Home

Many thanks for your review and feedback for The Lodge Care Home.

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Review from S B (Son-in-law of Resident) published on 16 July 2021 Submitted via Postal Card
Overall Experience

The staff go out of their way to help. When I phone, the staff answer the questions I ask about my father-in-law. When we visit, we are told how he is keeping. We have been told he is always singing. He is looking a lot better in the residential home. He is coming up to 97 years old.

Reply from Angela Tilley, Home Administrator at The Lodge Residential Care Home

Thank you for your very positive review. Everyone at The Lodge strives to enhance the well-being of all our residents and to enhance their quality of life.

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Review from Artey W (Son of Resident) published on 30 June 2021 Submitted via Website
Overall Experience

Since the care home has been taken over, the care my mother gets is spot on. All the staff are great at their job and always busy, but they find time if you need them. Also, when you walk in, it has a pleasant smell. Last time it did not smell very clean but the new company running it has it sorted. So keep up the good work and well done.

Reply from Shellene Armstrong, P A at The Lodge Residential Care Home

Many thanks for the review and feedback for The Lodge Care Home.

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Review from Bill C (Son of Resident) published on 1 March 2021 Submitted via Website
Overall Experience
I was thoroughly pleased with the care and attention that was provided for my mother whilst in the "Lodge Residential Care Home". The numerous members of staff that I had spoken to in one way or another proved to be dedicated and sincere in the work that they performed toward my mother, for which, I am extremely grateful. Certain members of the staff were able to provide communication access for my mother to her relatives who live in the United States of America, and my mother really appreciated that towards the end of her life, as she would not have managed to carry that out on her own.

I would really recommend the "Lodge" to anyone thinking of using their facilities, and I have nothing but admiration for the way they execute their duties. Thanks!

Reply from Angela Tilley, Home Administrator at The Lodge Residential Care Home

Thank you for completing a review for The Lodge Care Home. We really appreciate you taking the time to let us know how we are doing and are happy to learn your experience is so positive. The care and wellbeing of our residents is our number one priority and it is rewarding to hear that you have been so pleased with the quality of your care. Your kind comments about our team mean a lot to us.

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Review from Tim B (Son of Resident) published on 1 December 2020 Submitted via Website
Overall Experience

Thanks to all the staff who are taking care of my mother. She tells me she appreciates what you all do for her and kindness, as I do. With all the restrictions due to the virus, being able to have weekly video calls on Zoom keeps all the family in touch. Thanks for taking the time to allow this to happen as I know it is not easy when you all are busy attending to the residents.

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Review from Peter M (Son of Resident) published on 17 November 2020 Submitted via Website
Overall Experience
Me and all my family can’t thank the staff enough for all their care and love they have shown towards my mother.
Bless them all.
All my family will agree with me, it has been my mams second home.

Thank you all.

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Review from Brenda B (Resident / Service User) published on 11 November 2020 Submitted via Postal Card
Overall Experience

The care I receive is to a very high standard. The food made by the chef is to a very high standard. I feel able to talk to staff and the manager if I have any worries and that I am allowed to have my meals with my friends.

Reply from Angela Tilley, Home Administrator at The Lodge Residential Care Home

Thank you for completing a review for The Lodge Care Home. We really appreciate you taking the time to let us know how we are doing and are happy to learn your experience is so positive. The care and wellbeing of our residents is our number one priority and it is rewarding to hear that you have...  

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Review from Edward F (Nephew of Resident) published on 19 October 2020 Submitted via Postal Card
Overall Experience

Due to lockdown we have not been able to go to The Lodge, but from what we saw before lockdown, we were very impressed.

Reply from Angela Tilley, Home Administrator at The Lodge Residential Care Home

Thank you for completing a review for The Lodge Care Home. We really appreciate you taking the time to let us know how we are doing. The care and wellbeing of our residents is our number one priority and it is rewarding to hear that you have been so pleased with the quality of our care. Your kind...  

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Review from Sarah B (Granddaughter of Resident) published on 22 September 2020 Submitted via Website
Overall Experience

I am overjoyed with my recent visit to see my 99-year-old grandma. I travelled from Surrey only for lockdown to be imposed a couple of days after I arrived. The staff and manager were extremely accomodating and allowed for myself to stand outside to wave and see her for the first time in 6 months. My grandma has only been at the home been for 3 months and she looked so happy and well cared for, totally at ease and happy to have the company of the staff and residents. It was great to see her in person. Thank you so much to everyone at The Lodge. My grandma is the happiest and brightest that she has been for a long time.

Reply from Angela Tilley, Home Administrator at The Lodge Residential Care Home

Thank you for completing a review, your comments help us to improve our service which in hand helps all our residents live a happy, enriched life.

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Review from M B (Daughter of Resident) published on 26 August 2020 Submitted via Postal Card
Overall Experience

The Lodge is a friendly and homely place for residents stays. The staff are very professional and take the time to make sure the residents are comfortable, certain staff go beyond their jobs and will go out of their way to make sure residents are given the time to be heard and talked to and made to feel wanted. Rooms need updating and painting.

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Review from Jackie A (Daughter of Resident) published on 4 October 2018 Submitted via Website
Overall Experience

My dad spent three and a half years at The Lodge Care Home, during this time he was always well settled and happy. My dad was well looked after and always treated with respect and dignity. I cannot thank the staff enough for looking after him unconditionally and for the respect that we were shown at the end of my dad’s life, thank you all so much. I would not hesitate in recommending this care home.

Reply from Ronnie Cavanagh, Marketing at The Lodge Residential Care Home

Thank you Jackie for your kind comments about our Care team. We appreciate you taking the time to leave feedback for The Lodge Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Dad with dignity and the...  

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Review from Fred B (Son of Resident) published on 27 April 2018 Submitted via Website
Overall Experience

Very caring and supportive staff. Staff also very friendly always feel welcome when we visit my mother.

Reply from Ronnie Cavanagh, Marketing at The Lodge Residential Care Home

Thank you, Fred, for your kind comments about your recent experience at The Lodge Residential Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their...  

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Review from Brenda H (Daughter of Resident) published on 23 March 2018 Submitted via Website
Overall Experience

My mother is very happy here. She loves the care staff. If a do occasionally have any concerns I feel able to approach the manager and it is usually resolved very quickly. The home has an activity co-ordinator who goes above and beyond. My brother and sister are also very happy with the service.

Reply from Ronnie Cavanagh, Digital Marketing Executive at The Lodge Residential Care Home

Thank you, Brenda, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with The Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is...  

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Review from Ross R (Friend of Resident) published on 23 January 2018 Submitted via Website
Overall Experience

This is a fantastic care home. The staff are very friendly and welcoming. I believe there have been some negative comments about the home, but it seems to be making up for that. A friend of the family is a current resident and is receiving the best care possible. It is a difficult job to do and I take my hat off to all of the dedicated staff who work so hard to improve the remaining years of the service users in their care.

I don’t get into the home often, but what I have seen and heard of the care delivered, has left me rather impressed. The staff deserve far more credit than they receive.

I wish all the very best to these amazing kind, hard-working individuals for all of their dedicated kindness and support.

Reply from Ronnie Cavanagh, Digital Marketing Executive at The Lodge Residential Care Home

Thank you, Ross, for taking the time to leave a review for us at The Lodge Residential Care Home. We're happy we could meet your expectations! Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate...  

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Review from Judith F (Daughter of Resident) published on 1 December 2017 Submitted via Website
Overall Experience

Staff are extremely attentive, friendly and approachable. They have been very helpful to dad during his difficult settling in period. They have sown him kindness, patience and humour.

Reply from Ronnie Cavanagh, Digital Marketing Executive at The Lodge Residential Care Home

Thank you, Judith, for sharing your recent experience of The Lodge Residential Care Home. We really appreciate you taking the time to let us know how we are doing and we're happy you have found our staff to be so supportive during your experience here. Thanks again. Take care!

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Review from Lyndsey W (Daughter of Resident) published on 1 December 2017 Submitted via Website
Overall Experience
Happy with the care that my mam receives and I am informed of any incidents that occur.
My mam is more mobile since residing at The Lodge and appears very happy when members of our family visit.

The staff appear to engage very well with the residents and are very loving and are not afraid to show affection.

Reply from Ronnie Cavanagh, Digital Marketing Executive at The Lodge Residential Care Home

Thank you, Lyndsey, for sharing your recent experience of The Lodge Residential Care Home. We really appreciate you taking the time to let us know how we are doing, and we are so pleased to hear that your mam is happy at our home. Thanks again. We hope to see you again soon!

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Review from Patricia C (Resident / Service User) published on 23 August 2017 Submitted via Postal Card
Overall Experience

Very happy.

Reply from Ronnie Cavanagh, Digital Marketing Executive at The Lodge Residential Care Home

Hello Patricia. Thank you for your positive review of The Lodge Care Home. We are pleased to hear that you are very happy and will pass your comments onto the team.

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Review from Robert R (Resident / Service User) published on 23 August 2017 Submitted via Postal Card
Overall Experience

I have been at The Lodge Residential Care Home a number of times over the years in respite care and wouldn't go anywhere else. The activities manager looks after us great.

Reply from Ronnie Cavanagh, Digital Marketing Executive at The Lodge Residential Care Home

Thank you, Robert, for your comments about your recent experience at The Lodge Residential Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We will be sure to pass your kind words onto the team!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 August 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (3)

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