Archers Park Dementia Care Home

Archer Road, Farringdon, Sunderland SR3 3DJ
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9.6 77 Reviews
  • Archers Park Dementia Care Home, Sunderland
Archers Park Dementia Care Home is a residential dementia and short-term respite care home in the Farringdon community. Situated on Archer Road, Archers Park has 40 en-suite bedrooms, spacious living rooms and beautiful gardens for residents to enjoy.

The Sunderland care home specialises in providing support for the elderly and people living with dementia. Working alongside health care professionals, the Sunderland Local Authority and family members, the team at Archers Park Care Home creates comprehensive, individualised care plans to ensure your loved ones receive the highest level of care. From medication distribution to supporting complex needs, their experienced team can assist with a variety of medical requirements.

Archers Park believes keeping both physically and mentally active is key; so dedicated Activity Co-Ordinators organise fun outings and events daily to help residents remain engaged and happy. From Valentine's Day parties to birthday celebrations, residents always have something fun to do at the Sunderland care home.
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Care Provided by Archers Park Dementia Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Archers Park Dementia Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Archers Park Dementia Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Marlena Derda (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

Archers Park Dementia Care Home Reviews (77)

9.6

Archers Park Dementia Care Home has a Review Score of 9.6 (9.642) out of 10, based on 11 reviews in the last 2 years.
Over all time Archers Park Dementia Care Home has 77 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Archers Park Dementia Care Home
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Total of 77, showing 61-77
Review from Jaeger T (Daughter of Resident) published on 29 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I honestly can not think of words good enough to describe how amazing the staff and management have been towards my mam and all of us as a family. They have all gone above and beyond what they needed to do to look after her and make her feel happy at home and cared for. I could not thank them enough
for all they have done and will be eternally grateful towards each and every one of them.
Reply from Rosalyn Wright, Home Manager at Archers Park Dementia Care HomeMany thanks for taking the time to leave a review for Archers Park. Your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that your mam feels at home with us and that she is well cared for.
Kind regards, Home Manager
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Review from Deborah B (Daughter of Resident) published on 29 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is safe, happy and well cared for by kind, professional staff who always treat him with respect.
A good choice of food is served at a time that suits him. He can choose whenever to join in with activities or stay quietly in his room.
It is good to know he is content and in competent hands.
Reply from Rosalyn Wright, Home Manager at Archers Park Dementia Care HomeMany thanks for taking the time to leave a review for Archers Park, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you are happy with the care your dad is receiving.
Kind regards, Home Manager.
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Review from Karen S (Friend of Resident) published on 29 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is a very ill resident at Archers Park and the care and love that has been shown, not only to my best friend but also to family and friends proved that nothing was a problem. They helped support us all at our lowest point with tea, coffee, the offer of food if we wanted.
It was a pleasure
to have experienced this on my visits.
Reply from Rosalyn Wright, Home Manager at Archers Park Dementia Care HomeMany thanks for taking the time to leave a review for Archers Park, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased that the team and I were there to support you at your time of need.
Kind regards, Home Manager
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Review from Leanne S (Daughter-in-law of Resident) published on 29 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff have made our experience feel like a home from home. My mother-in-law has had the best care we could ever ask for.
I will be forever grateful.
Reply from Roz Wright, Home Manager at Archers Park Dementia Care HomeMany thanks for taking the time to leave a review for Archers Park. Your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you are happy with the care received and that you find the overall experience a home from home.
Kind regards, Home Manager
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Review from Raegan L (Niece of Resident) published on 29 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management and staff at Archers Park are all such lovely people. The way they have all cared for and looked after my aunty is second to none. We are all so thankful for their kindness and time.
Not only are they fantastic with residents, but they are always there for resident's family members as
well. This care home is absolutely fantastic.
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Review from Lee M (Son of Resident) published on 29 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't be happier with the care my mam has and is receiving. Every member of staff, from top to bottom always goes the extra mile for everything.
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Review from C A (Sister of Resident) published on 29 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been cared for in Archers Park for over a year now and I have always found the staff very helpful and caring. Nothing is a problem for them. Overall, it's a pleasant place for both residents and visitors and I would highly recommend it.
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Review from Johnny L (Brother-in-law of Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, very caring in treatment and nursing for my sister-in-law's illness.
Reply from Roslyn Wright, Home Manager at Archers Park Dementia Care HomeThank you for taking the time to leave a positive review for Archers Park, your comments are greatly appreciated and I will most certainly pass them on to the team who will be very pleased.
Kind regards, Roslyn Wright, Home Manager.
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Review from Kevin M (Husband of Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been really impressed from day one of my wife's care. The staff and management are a great crew, making it easy for myself and family members and friends to just be able to ask any questions.
Reply from Roslyn Wright, Home Manager at Archers Park Dementia Care HomeMany thanks for the positive review on our home, Archers Park, this will be greatly appreciated by the staff. We take great pride in the care we provide in the home and I am glad you have experienced this.
Roslyn Wright, Home Manager
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Review from Sally C (Daughter-in-law of Resident) published on 2 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law has settled in your care home with ease.
It's because your staff, I mean all of them, have been so helpful and pleasant from day one.
I couldn't have imagined that at first as I was as nervous as my mother in law about her future.
Thank you to each and every member of staff for their
caring nature, it is a pleasure to see them work with their patients the way they do.
Reply from Roslyn Wright, Home Manager at Archers Park Dementia Care HomeWe are delighted you have taken the time to write a positive review about our home, Archers Park. Our staff strive to provide the best care possible for all the residents and we are pleased that your mother in law has settled in well.
Roslyn Wright, Home Manager.
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Review from Robert C (Son of Resident) published on 2 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam is very happy at Archers Park Sunderland. All staff are very good.
Reply from Roslyn Wright, Home Manager at Archers Park Dementia Care HomeMany thanks for your positive feedback on Archers Park, we are always pleased to receive feedback and I will pass your comments on to the staff who will be very pleased.
Roslyn Wright, Home Manager.
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Review from Daniel L (Son of Resident) published on 11 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been in Archers Park around two months now after a brief spell in hospital, with a water infection. This reoccurred whilst in care but was quickly sorted by the home staff and their local GP. Dad has settled in well now and is very well looked after by all staff, with nice clean facilities and
friendly atmosphere.
Reply from Roslyn Wright, Home Manager at Archers Park Dementia Care HomeThank you for your review of Archers Park. It is wonderful to hear your dad has now settled in well and you feel he is well looked after. We strive to create a nice friendly atmosphere in the home so I am pleased this has been noted. Kind regards
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Review from M J (Daughter of Resident) published on 28 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One of the things I like about Archers Park is the staff. There doesn't seem to be a high turnover of staff. When we visit and we go several times a week, the same staff are there. This is very good for the residents well being, seeing the same people who care for them. There is always something going
on in the home, entertainment nights, fetes and Christmas fayres. There are several rooms for residents to relax in, watch telly, listen to music or chat with their family. A new decking has just been added to the home and this will be lovely for the residents in the summer. A lovely home!
Reply from Roslyn Wright, Care home managger at Archers Park Dementia Care HomeThank you very much for your review. It is so lovely to hear that you are happy with the staff and the home itself. I do agree that to have the same staff members looking after the residents is very reassuring for them. It is so nice to know that your relative can find somewhere to relax either with fellow residents or on their own.
Thank you again.
Best wishes.
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Review from S E (Daughter of Resident) published on 28 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff/management are always very helpful and friendly. Residents are treated with respect and dignity in a homely atmosphere.
My mother is well cared for and is happy.
Reply from Roslyn Wright, Care manager at Archers Park Dementia Care HomeThank you very much for your positive review of Archers Park. It is lovely to hear that your mother is happy and enjoying her stay here. It is important to us that our staff are friendly and helpful to our residents and their families.
Thank you again.
Best wishes.
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Review from David K (Son-in-law of Resident) published on 28 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my father-in-law went to be a resident in the home. I have nothing but admiration for the staff and the running of the home. We as his family are always kept informed of his welfare and they show real compassion towards him, he is always fed and cared for and above all is happy.
Reply from Roslyn Wright, Care home manager at Archers Park Dementia Care HomeThank you very much for your review. It is so lovely to hear that your father-in-law is happy in the home and that you feel he is well cared for. Our staff do work hard to make sure our residents and their families are made to feel welcome and at home.
Thank you again.
Best wishes.
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Review from Elaine B (Daughter of Resident) published on 22 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents moved into this home in March after my mum was sectioned and dad was in ill health. The staff bent over backwards for their needs. Sadly dad passed away in May. Since then, the care my mum has had has been excellent and we as a family have no complaints. The staff are lovely with her and
she trusts them as do we. I was able to visit Beamish Museum with her which was a lovely day out for everyone. I don't worry about her at all knowing she is being cared for. The staff keeps us up to date with what is going on in the home and with my mum.
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Review from L T (Daughter of Resident) published on 14 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with everything.
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Current Review Score: 9.6 (9.642)

Overview of Review Score

The Review Score of 9.6 (9.642) out of 10 for Archers Park Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.867 for Archers Park Dementia Care Home is calculated as follows: ( (113 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 128 Ratings = 4.867
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Archers Park Dementia Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

Lisa

Lisa Wilson

Job Title: Home Manager Joined: 2025

Hi, my name is Lisa, and I’m the Home Manager at Archer's Park Care Home. I've worked in the adult social care sector for 17 years, and started my career as an Activities Coordinator before working my way up through the roles, eventually becoming a Registered Manager in 2015.


I love working with people and being part of a team. I'm extremely passionate about high-quality person-centred care, ensuring that our residents are always at the forefront of what we do. I like to lead by example in promoting teamwork and a positive working environment.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Archers Park Dementia Care Home to verify any information. View our terms and conditions. Archers Park Dementia Care Home has an Enhanced Service - more info.