Paddock Stile Manor Dementia Care Home

Philadelphia Lane, Newbottle, Houghton le Spring DH4 4ES
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9.8 81 Reviews
  • Paddock Stile Manor Dementia Care Home, Houghton le Spring
Rated ‘Good’ by regulator CQC in July 2020, Paddock Stile Manor care home is nestled in the town of Houghton-le-Spring, halfway between Durham and Sunderland, offering dementia, residential and short-term respite care.

The home provides 40 spacious and comfortable en-suite rooms, all decorated with modern and bright fittings. Many of the residents have lived in the home for a long while and have built up close relationships with staff members.

Several communal lounges within the home offer space for residents to take time out to relax, spend time with friends and family or get involved in activities. The dedicated Activity Coordinator prepares a diverse schedule of events, residents can often be found playing the piano, singing along to some music or having a good old dance. The home also has an in-house parlour, ‘Sophies Salon’ where residents can get their nails or hair done and be pampered.
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Care Provided by Paddock Stile Manor Dementia Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1077

These prices are only a guideline, please contact Paddock Stile Manor Dementia Care Home to find out the exact price for your requirements.

Contact Paddock Stile Manor Dementia Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Paddock Stile Manor Dementia Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Julie Moore (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)

Visiting

  • Family & Friends welcome anytime

Parking

  • Free on-site Parking

Paddock Stile Manor Dementia Care Home Reviews (81)

9.8

Paddock Stile Manor Dementia Care Home has a Review Score of 9.8 (9.814) out of 10, based on 23 reviews in the last 2 years.
Over all time Paddock Stile Manor Dementia Care Home has 81 reviews.

Overall Experience
  • 72
  • 9
  • 0
  • 0
  • 0
Date Published
  • 81
  • 11
  • 13
  • 23
  • 58
Reviewer Connection to Paddock Stile Manor Dementia Care Home
  • 29
  • 16
  • 11
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 81-81
Review from L F (Wife of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff from domestic to nurses and management cannot be faulted.
They are very caring and respectful to their residents and their families.
Reply from Craig Swan, Care Home Manager at Paddock Stile Manor Dementia Care Home
Thank you very much for your review.
I am so pleased that you were happy with the care your husband received at Paddock Stile Manor. Our staff do work hard to make sure all our residents and their…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.814)

Overview of Review Score

The Review Score of 9.8 (9.814) out of 10 for Paddock Stile Manor Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.814 for Paddock Stile Manor Dementia Care Home is calculated as follows: ( (218 Excellents x 5) + (43 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 264 Ratings = 4.814
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Paddock Stile Manor Dementia Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Julie

Julie Thompson

Job Title: Home Manager Joined: 2020

Hello, my name is Julie Thompson and I am the Home Manager at Paddock Stile Manor care home in Houghton-le-Spring. I have worked in the care sector since 1997 as a Care Assistant and became Home Manager in 2015. I was delighted to receive an Outstanding Achievement Award in 2016 when completing a higher-level Leadership and Management Diploma. I joined Orchard Care Homes in August 2020 as Home Manager at Paddock Stile Manor.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Paddock Stile Manor Dementia Care Home to verify any information. View our terms and conditions. Paddock Stile Manor Dementia Care Home has an Enhanced Service - more info.