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Paddock Stile Manor Dementia Care Home

Philadelphia Lane, Newbottle, Houghton le Spring, Tyne & Wear DH4 4ES
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Paddock Stile Manor Dementia Care Home, Houghton le Spring
Paddock Stile Manor Dementia Care Home, Houghton le Spring
Paddock Stile Manor Dementia Care Home, Houghton le Spring

Paddock Stile Manor Care Home provides residential care, dementia care and respite care in Houghton-le-Spring, conveniently located between Durham and Sunderland.

Rated ‘Good’ by the CQC (March 2021), the home offers 40 en-suite bedrooms, comfortable lounges and a welcoming, homely environment. Residents enjoy a varied activities programme, including music, social events and entertainment.

An on-site salon adds to the home’s facilities, helping residents feel relaxed and pampered, and their experienced and long-standing...  

Care Provided by Paddock Stile Manor Dementia Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Paddock Stile Manor Dementia Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Julie Moore (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (40)

Visiting

  • Family & Friends welcome anytime

Parking

  • Free on-site Parking

Paddock Stile Manor Dementia Care Home Reviews (86)

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9.8

Paddock Stile Manor Dementia Care Home has a Review Score of 9.8 (9.796) out of 10, based on 20 reviews in the last 2 years. Over all time Paddock Stile Manor Dementia Care Home has 86 reviews.

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Showing 86 reviews matching selected criteria
Review from K C (Friend of Resident) published on 23 January 2026 Submitted via Postal Card
Overall Experience

Visited my friend and neighbour of many years, so some of my observations come from her, e.g. Food and drink, but the staff were very welcoming and kind. Everywhere looked clean and there was a lovely atmosphere. This home scores very high in my opinion.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

It is lovely to see such positive comments, thank you for leaving a review. I will pass on your comments to our team. Julie

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Review from J W (Sister of Resident) published on 16 January 2026 Submitted via Postal Card
Overall Experience

In the short time that I have visited the care home, I found the staff to be very pleasant and so caring towards the residents. My sister seems to be settled and well cared for, which gives me peace of mind. Many thanks and much appreciated.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you so much for taking the team to leave a review, I will pass on your feedback to all staff, I am sure they will appreciate your comments. Julie

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Review from Richard J (Nephew of Resident) published on 8 January 2026 Submitted via Postal Card
Overall Experience

Professional ran home, kind a caring.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

We appreciate you taking the time to leave a review, all reviews are welcomed. Julie

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Review from V J (Niece of Resident) published on 8 January 2026 Submitted via Postal Card
Overall Experience
Having visited my aunt today I have come away feeling reassured and happy that she is well cared for settled and content.
The staff were polite and professional. I was surprised at the level interactions across the home.

Well done.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you so much for taking the time to leave a review. It is lovely to hear you are happy with your Aunt's care and she is settled. I will pass on your feedback to the team. Julie

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Review from Rosalind W (Daughter of Resident) published on 7 January 2026 Submitted via Postal Card
Overall Experience

They took my mother in at a day's notice, and since she has been there, she has settled very well and we are very grateful for the care they are giving her. The staff are very friendly, caring and efficient. We now have peace of mind that she is being looked after very well.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you for taking the time to leave a review, we are very happy that you now have peace of mind. Julie

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Review from Michael F (Son of Resident) published on 7 November 2025 Submitted via Postal Card
Overall Experience

My mum has only been here a few weeks but the staff are great which has meant my mum has settled in very well.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you for taking the time to leave a review, we are happy to hear your Mum has settled in well. I will pass on your comments to our our team. Julie

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Review from K D (Son-in-law of Resident) published on 4 August 2025 Submitted via Postal Card
Overall Experience

Both my father and mother in law were given a shared room at very short notice on the 28th May. The staff are very understanding, caring and respect of their needs.They are very well looked after by all members of the caring team. The Deputy Manger especially is wonderful. She gives us updates on how both are doing. They are both happy where they are.They both go out a few times each day, using their bus passes for short excursions.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you for leaving a review regarding our Home, both are very happy here and regularly say how much they are enjoying themselves. I will certainly pass on your positive comments to our team.

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Review from Alli D (Daughter of Resident) published on 1 August 2025 Submitted via Postal Card
Overall Experience

At short notice they accommodated my parents and immediately the staff have been understanding and very caring. The home regularly assesses their needs and keeps me informed of both positives and any concerns. More importantly my parents feel well cared for, settled and comfortable.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you for taking the time to leave a review, we are very happy that your parents are enjoying their stay with us, and you are well informed regarding their care. I will pass on your comments to the team. Julie

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Review from P A (Son of Resident) published on 31 July 2025 Submitted via Website
Overall Experience

I live 2000 miles away and my Father is currently residing with you. I just wanted to commend the staff and management as everyone says hello and is very friendly . It is a great weight off my mind that my Father is being cared for so well.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

It was lovely to meet you while you were here visiting your Father, thank you for the positive comment, we are so pleased that you feel at ease while your Father is residing with us. I will certainly pass on your comments to the staff team.

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Review from W H (Son-in-law of Resident) published on 30 July 2025 Submitted via Website
Overall Experience

The staff are very caring and helpful, they do all they can to ensure my mother in law is well looked after and happy. There is a good range of activities and staff work hard to encourage residents to participate and socialise. Overall very pleased that my mother in law is so well looked after in a very safe and caring environment.

Reply from Julie Moore, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you for taking the time to leave a review, I will pass on your positive comment to the staff team.

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Review from Alison H (Daughter of Resident) published on 24 July 2025 Submitted via Postal Card
Overall Experience

Paddock Stile Manor is providing a high level of care for my mam. A massive strength of the home is the kindness, care and consideration of the staff. Staff ensure Mam's dignity is maintained at all times and respond appropriately to her needs, including contacting medical services if necessary. Staff frequently go above and beyond expectations. Staff work hard to keep the home clean, Mam's room is frequently cleaned, floors washed, bathroom cleaned, bedding changed, etc. Staff ensure Mam always has access to soft drinks; tea, coffee, fruit, biscuits are offered frequently. Mam chooses not to leave her room so staff visit regularly and spend time with her. Visitors are always made welcome.

Reply from Julie Thompson, Home Manager at Paddock Stile Manor Dementia Care Home

We welcome all feedback regarding our home, thank you for such a positive review. I will certainly pass on your feedback to our team, who will be delighted.

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Review from Graeme D (Son of Resident) published on 14 July 2025 Submitted via Postal Card
Overall Experience

Caring staff, nice food, exceptionally clean. Extremely help and welcoming. Staff have been very sociable and conversational without being pre-empted. Thank you in appreciation.

Reply from Julie Thompson, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you for your kind review and positive comments, I will pass these on to our team, who will be delighted. Julie

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Review from B R (Son of Resident) published on 3 July 2025 Submitted via Postal Card
Overall Experience

Mam has been a resident for 5 years and the care has been 1st class. The activities and facilities ensure that mam is comfortable and well looked after. Rooms are clean and staff friendly and helpful. If you are looking for a care home for a loved one I would recommend Paddock Stile.

Reply from Julie Thompson, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you so much for taking the time to leave a review and recommend our home. We aim to deliver a high standard of care for our people. I will pass on your comments to our team.

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Review from M H (Wife of Resident) published on 20 June 2025 Submitted via Postal Card
Overall Experience

Although my husband has only been in Paddock Stile a short time I must say I can't fault the care and attention he is receiving from all of the staff. Each and every one of them has been marvellous so far. Well done all of you. If all care homes had staff like you families wouldn't have to worry about their loved ones.

Reply from Julie Thompson, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you so much for your positive comment, we aim to ensure a high standard of care is delivered. I shall certainly pass on your comments to the team, they will be thrilled.

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Review from Joan O (Sister-in-law of Resident) published on 5 June 2025 Submitted via Postal Card
Overall Experience

I am very satisfied with my relative's accommodation and care. I have not commented on the management, cost and activities as I do not really have any knowledge of them. However, because I am happy with the care home itself I feel that the management are doing a good job. I was disappointed that the outside space was not used to give residents an outdoor experience but all delighted that steps are being taken to rectify this and I am looking forward to future visits when we can be with my relative in the outside space.

Reply from Julie Thompson, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you for your feedback. Unfortunately, our garden was undergoing a refurb and is now finished, our people have been enjoying some outside activities. Please do not hesitate to take a visit in our garden when you are next here.

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Review from Robert O (Brother of Resident) published on 5 June 2025 Submitted via Postal Card
Overall Experience

Firstly I would just say that I have not commented on some options as I don't know enough about them to comment meaningfully. I do feel that the staff do a very difficult job in a caring and friendly way and I have spoken to several of them and always felt their comments are genuine and professional. I regret that my sister's health is such that she needs to be at Paddock Stile but I have no concerns about how she is looked after there. She always seems to be communicative and pleasant when I see her with occasional downbeat spells which don't last.

Reply from Julie Thompson, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you so much for taking the time to leave a review for our Home. I will certainly pass on your positive feedback to the team.

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Review from G H (Sister of Resident) published on 31 March 2025 Submitted via Postal Card
Overall Experience

My brother is a resident in the home. He is nearing end of life. I have found all of the staff to be lovely, caring and nothing is a trouble to them. My brother is always clean and comfortable when we go to visit, which is every day. They always ask if there's anything we need, and offer us tea or coffee when coming round with the resident's drinks. We are more than happy with the care.

Reply from Julie Thompson, Home Manager at Paddock Stile Manor Dementia Care Home

We appreciate you taking your time to leave a review, thank you so much. I will pass on your positive feedback to out team.

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Review from M C (Son of Resident) published on 24 March 2025 Submitted via Postal Card
Overall Experience

Excellent care and support for my dad staff can not do enough for him all the facilities are brilliant food is very good as my dad is celiac

Reply from Julie Thompson, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you so much for taking the time to leave a review, we aim to ensure everyone's needs are catered for. I will certainly pass on your comments to the team.

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Review from Julie G (Sister of Resident) published on 17 September 2024 Submitted via Website
Overall Experience

My sister has been a resident for approximately 3 years and is very happy here. I have found the staff to be caring and respectful and they always act promptly if I have any health worries about my sister. They are always friendly and helpful and I am kept informed of any concerns they have. My sister loves participating in all of the activities and particularly likes having her nails done and listening to the performers who come regularly. I would say that I have found all of the staff to be excellent. They really care about the residents and it shows.

Reply from Julie Thompson, Home Manager at Paddock Stile Manor Dementia Care Home

Hi Julie, thank you so much for your positive review. We take all reviews positively and I will certainly pass on your comments to our team.

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Review from Tony C (Son of Resident) published on 30 August 2024 Submitted via Website
Overall Experience

Mam has been a resident since early July 2024 having moved from assisted living home. The move was necessary due to her Alzheimer's deteriorating. She settled well after a couple of days. We follow the home on social media and love the interaction between staff and residents. The staff are very caring and couldn't fault them in any way. We are so pleased she is here as she now has a smile on her face in most of the pictures we see, which we haven't seen in 4 years. She regularly gets involved in the in-house activities which unfortunately the previous home did not have. So pleased we found this place.

Reply from Julie Thompson, Home Manager at Paddock Stile Manor Dementia Care Home

Thank you so much for taking the time to leave a review. Your Mam likes to interact with others and spend time participating in activities, which is great to see. I will pass on your comments to the team where it will be greatly appreciated. Thanks again.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 July 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (5) & Events (0)

News
  • 14 Aug 2025

    Paddock Stile Manor Dementia Care Home in Houghton-le-Spring are forever looking at new ways they can support the local community, and Activities Coordinator Adele has a special flair for fundraising....

  • 30 Jul 2025

    For Dementia Action Week 2025, our wonderful care homes and central teams raised vital funds for Alzheimer’s Society, a leading charity which helps provide support, information and research for dementia...

  • 04 Mar 2025

    Stepping into a new year, we thought it the perfect moment to pause and reflect on the hopes, dreams, and aspirations we have for 2025. We also asked for some...

Upcoming Events

There are no upcoming events for Paddock Stile Manor Dementia Care Home.

Awards / Recognitions (4)

  • 15 Jun 2024Recipient: Orchard Healthcare Group
  • 16 Nov 2023Recipient: Orchard Healthcare Group
  • 08 Oct 2021Recipient: Orchard Healthcare Group

Accreditations

There are no accreditations posted yet for Paddock Stile Manor Dementia Care Home.

Meet the Team (1)

Julie Thompson
Julie ThompsonJob Title:Home ManagerJoined: 2020

Hello, my name is Julie Thompson and I am the Home Manager at Paddock Stile Manor care home in Houghton-le-Spring. I have worked in the care sector since 1997 as a Care Assistant and became Home Manager in 2015. I was delighted to receive an Outstanding Achievement Award in 2016 when completing a higher-level Leadership and Management Diploma. I joined Orchard Care Homes in August 2020 as Home Manager at Paddock Stile Manor.

Frequently Asked Questions about Paddock Stile Manor Dementia Care Home

What types of Care is Paddock Stile Manor Dementia Care Home registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Paddock Stile Manor Dementia Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Paddock Stile Manor Dementia Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Paddock Stile Manor Dementia Care Home to the centre of Houghton le Spring?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Paddock Stile Manor Dementia Care Home to verify any information. View our terms and conditions. Paddock Stile Manor Dementia Care Home has an Enhanced Service -more info.