Paddock Stile Manor Dementia Care Home

My grandmother is currently a resident in Paddock Stile Manor receiving care and support. I want to give a massive shout-out to one member of staff there in particular. This staff member goes above and beyond for the service users and is always singing and dancing to cheer up the service users and make them laugh. I know myself as a senior carer that this is important in promoting service users' well-being, I have also noticed that she keeps the service users active participating in their care offering choice and informing service users of what was for lunch on that day that I was visiting. Keep up the good work.

Mam was in Paddock Stile Manor for 2 weeks for respite care. We found the staff and the care she was given to be excellent. She really thrived on the care, activities and fantastic food. The staff really go above and beyond in the way they care for the residents.

Score out of 100 is 100

Fantastic staff. Cared for and loved my Grandad, looked after him as he would have been cared for and loved at home.

Absolutely fantastic home. My Dad was very happy there, he loved all the staff, it was a home-from-home for him. When he died on 24/03/2024 the care before and after was 100% only wish we had put him in there first. Credit to all the staff and a big thank you to everyone.

My mother has been in the care home for 2 and a half years and is always treated well, with respect and kindness. She can be very difficult at times and gets angry and frustrated, but the staff manage her really well and work around her needs.

Brother is happy, always smiling, which speaks volumes.

During her stay here, there were always various activities happening, which Mum enjoyed engaging with, which made us as a family happy knowing Mum was cared for when we were not there. The staff and management became Mum's extended family and were loved by her and us all.

My sister appears well looked after.

Having Mam say 'I feel safe here' means everything to me. The staff are really friendly and approachable when we visit. A fantastic place, can't recommend them enough.

I'm genuinely pleased with the care given and my friend in care has thrived since being admitted. Her hair is thicker and she has gained weight (which was imperative to her health). All staff are marvellous, the only thing I would like to see occasionally is 50s/60s music played in the background instead of a television blasting (residents are oblivious to it) music of a residents era can be stimulating and pleasant.

Very friendly, but professional staff. Activities are organised for residents and visits from local artists for "sing alongs" etc.

I am very happy with the support and care that is given to my mam. The staff are always very polite and very helpful. The home is kept clean. Always welcomed in the home with very good security. Overall, I would really recommend this home to look into for their family. Very happy with my mam's progress and hygiene while being in the home.

My mam's been in since January 2023, and the improvement of my mam is brilliant. She was not responding to life, but now she is up and in a chair, eats brilliantly, and she is awake a lot for conversations. Paddock Stile Manor is the best place for my mam - she is so happy.

As I work full time, I visit mainly once per week, on occasion twice. I feel safe in the knowledge that my mother is being looked after and is safe. I have issues getting my mother to sit in her room when visiting. I am always welcome to get a chair and sit with her wherever she feels comfortable. The staff are friendly and attentive.

Having been researching care home that would be able to accommodate a short period of respite care for my brother-in-law who has advanced stage dementia, Paddock Stile Manor were able to assist. We were very reluctant due to him not being away from his family, only trusting those he knew, but the care and support they gave him were second to none. With constant reassurance that he was safe with them. I spoke to them daily over the phone and kept me updated on his well-being. The manager and her team are passionate about their roles. Brilliant!

My mam was only in Paddock Stile Manor for two weeks. I can say the care and attention she was given were excellent. Nothing was a problem to anyone. The staff were also great to visitors, again nothing a problem.

My husband stayed at Paddock Stile for a week as I needed respite care. The staff were kind and helpful. He was happy there so we were pleased he settled so well.

My mum has been a resident at Paddock Stile Manor for over 18 months now and I have to admit I was worried when she first went there as she doesn't like change, but the staff have been absolutely brilliant with her. She has settled in well and when I visit she tells me about her 'friends' (that's how she sees them) coming to help her and talk with her every day. They make sure she is happy and contented but more than that, they treat their residents as though they were their own family, right down to playing board games with them and doing their nails, to make her "look pretty"! I am happy and confident that my mum is being looked after, so when I work away and can't visit for a week or so, I know she is in good hands. I would highly recommend Paddock Stile to anyone whose parent is suffering from dementia and needs the extra care they give.

Staff have been very good with me and my family, anything we've asked has always been answered perfectly.